kitchen stovetop was filthy and the fridge top hadn’t been cleaned in years

and food spilled in the microwave, a blood stain on the sheets, a spill down the doors under the kitchenette sink, and the sleeper sofa was terrible

having a breakfast would be a nice touch, but it did have a well equipped kitchen

i received a call to inform me of the change and early check in was available

power supply in kitchenette failed whilst we were there but a key to another room given to use their fridge

easy to get to from farther south. plenty of parking. nice-looking pool area. great value!

the parking is dirty

the laundry

they always give me a room close to the parking lot.

long walk from truck parking

pool was closed

pool was open and i enjoyed a swim.

pool was dirty as well

outside pool

the pool was awesome

the breakfast was good the staff was friendly and the pool was clean

house keeping service and breakfast

that the pool closed in the summer at 10pm.

was nice the pool the food the staff everyone was nice and friendly the bed was nice and

&40 to change the rooms i explained that i wasn’t from here and it is 12 midnight i have my kids with me and or tired please fix it she did after all of the attitude and i paid additional

indoor pool

we enjoyed the inside pool,the breakfast was good and the room was clean and

location and breakfast

the swimming pool was extremely cold!! that was a horrific, like jumping into needles!!

the breakfast buffet was great and the room was clean and comfortable

the pool could’ve been cleaned, also the third floor hallway smelled like wet rug.

just the smile on the kids face at the pool. mines and others that were staying.

i wish the hotel offered fresh fruit at the morning breakfast.

didn’t like the fact that we couldn’t get in the pool

the breakfast was very good. really enjoyed my stay.

more often than not, but there are plenty of places nearby to do personal laundry

the laundry facility was very clean

only thing i didn’t like is the hallway going to the stairs smells like a dog and the laundry room it was not free like some

the kitchenette is a great feature for an extended stay.

clean, kitchenette

very friendly staff, clean and a great breakfast. everything about out stay here was great!!!

to cap it all there was a great breakfast as well

our room was very nice, the beds were comfortable and the free breakfast was adequate

the breakfast was what you would find in most hotels/motels. nothing exceptional but ok.

the breakfast was excellent ud83dude0c & the location was quite and in a safe place

i was able to do an early check in.

the staff helped in what you asked for. the breakfast was delicious. the staff was friendly.

the pool was not open

there were no towels available, had to be washed, was told by the front desk clerk, that the pool was dirty and closed, the telephone was broken, and missing buttons were not even worth

lack of options for breakfast. only sausage offered daily. mix in some bacon days, please.

liked that they were friendly and it was clean the bed was comfortable and the breakfast was

breakfast was good, staff was accommodating. everything was well kept up.

the pool was not heated and no hot tub

the pool is great the maids are very awesome and sweet

breakfast was great! location by the airport is awesome cause we will be flying in next year.

it was a huge inconvenience for my family, especially my kids with the sleeping arrangements

pool was not easily accessible

couldn't get local channels on the tv without paying for it. no parking.

it has a bar and breakfast taste like home

to do laundry found a dead cockrouch in the laundry room and the floor was flooded and the rug outside

my room wasn t cleaned during my entire stay and not once did room service come offer to clean it

pool needs to be cleaned every couple days but other than that, i loved it.

staff rude false advertising for breakfast, pool, and gym

it featured amenities that were not available like the pool and the gym

breakfast for price n room service for towels and smell of marijuana or some substance in hallway

the hotel did not have breakfast, the gym and the pool were both closed and this was not advertised which is misleading

no breakfast. the staff was good.

clean, everything as advertised, great customer service, good continental breakfast, very quiet

liked that it had a pool and friendly staff

didn't eat breakfast because the bed was so mindlessly i didn't get up in time

people in the pool who didn’t have a room

we were able to walk around downtown with our kids and had a water view

staff was very friendly and helpful. view from room wonderful. breakfast was excellent.

midnight i was awakened by very loud kids for a couple hours 4:30a woken by garbage

loved the location, sleep were comfortable, bedding n towelettes were clean, breakfast were

kids loved that it was simple and could bring back to room

due to covid the restaurant and bar were not open and no room service. ud83dude12

perfectly located near the capitol as well as casinos and downtown entertainment

room service messed up on my kids order and when i called back she said she would bring missing

was great from fast check in to the food we ordered from room service

room service menu was sorely lacking--fortunately, there were plenty of great restaurants in

this time we got to enjoy the bar and location

was expecting a hipper more eclectic bar scene and decor.

the airport shuttle and the entire staff's politeness and courtesy.

location & extremely helpful & friendly staff! the restraunt & bar on 1st floor was awesome!

maybe the bar could be opened earlier lol

and my family was expecting a continental breakfast and so was another family

i like the great customer service and cleanliness and the bar onsite and starbucks.

the front desk told us that the bistro/bar was open til 10pm, though when we tried to use it after checking in at ~9

didn't have breakfast

more of a restaurant. bar didn’t open up til 5:00

i asked for early check in witch was o

the hotel left a teepee for my kids to play with while they were there!

smell casino elevator smell like a bar in the morning

building was fantastic, loved it the food at the bar was good, i ordered the louisiana omelet, i would order it again

just a bar on which to hang clothes

casino and food and cocktail watresses

to casino and raisin cane center, free valet parking

there is only one way in and one way out of the parking lot

very friendly staff and big parking space for cars.

the lights in the parking area are so bright that the rooms stay lit up all night

located in a rough industrial area, a tramp walking across the parking area, didn't even bother checking in, drove out and found another

and free parking made it very affordable

i also enjoyed convenient available parking

soft bed, hair dryer, shampoo in the shower, outlets on the bedside table, internet access, close parking, door security, ice water in the lounge area,

courtyard area and pool, location

location great. ok price. balcony was nice and pool area. luggage carts readily available.

parking lot always full

free parking, friendly staff and good amenities, including a laundry

the room was a large size and having the kitchen was a bonus

location, free gym & laundry.

friendly, comfy bed, fast elevator, free laundry facilities, very affordable suite w/ kitchen & all necessities

big room with great kitchen an clean laundry.

the breakfast was kinda bland. the traffic noise was terrible.

and the staff were kind enough to give me extra time at no extra cost (curtesy early check in and late check out)

staff were friendly good breakfast

checking out and the staff were kind enough to give me extra time at no extra cost (curtesy early check in and late check out)

the breakfast was the best i have ever had at a hotel

i didn t have breakfast. i didn t have a kitchen!

loved that it has a real kitchen with a full size stove and refrigerator in it

parking was very easy and internet was easy to get

found live roach in kitchen area

variety of room service, nice bar ambience and good breakfast

i enjoyed the pool area, breakfast bar and band

bettr handicapped parking or at least more of it. the bloody mary's from the bar were excellent

and politely asked for another room and they gave me a great room on the fourth floor with the pool view

overall hotel was nice. it does have a washer/dryer available and has a good size gym.

loved the environment. friendly helpful staff. restraunt + bar lounge were excellent.

very clean and the pool was clean and warm

breakfast wasn t free & the restaurant/room service breakfast was very pricey.

the road noise was so bad that i could not use the room and slept in my kids room instead

good fitness center and pool

lovely pool and gym

lovely pool and gym

we picked this hotel so the kids could swim

no breakfast

have a complete gym

mentioned by other reviewers, there were bugs, however they always appeared in the kitchen sink so i guess it's the plumbing that's at fault and not the building itself

i cooked my own in the full kitchenette, and i enjoyed it

the bathroom!!!!!!!! and there were a few roaches spotted within the bathroom and kitchen area

had to wait an hour to ck in. they had no items in the kitchen area

are very comfortable, you can set the temperature yourself, the kitchenette has a fridge and a stove

the breakfast was a wonderful addition to my stay

the breakfast was good and the staff was excellent

clean, comfortable rooms, quite, friendly staff, excellent breakfast

clean, comfortable, hot breakfast included and friendly staff.

breakfast

room suit was nice, roomy with a full kitchen for a very reasonable price, including breakfast

should add cereal options in small boxes for kids with milk or juice.

my room was right next to the exit door; the breakfast selection and the pool

we really didint get to swim the pool was super pack they had a kids

we did not use the pool or the gym on this visit

and spoke rudely- besides that, the room was very very clean, the bar was exceptional, the indoor pool was comfortable and the staff was friendly

room had plenty of room and a seperate tv's which came in very handy for the kids side of the room

luckily we had 1 blanket from home and just had our kids use it for the sofa sleeper

the kitchen and bar were closed on saturday night, 1/28/17 bc

the staff from front desk to ciara at the bar were awesome and very friendly

happy hour and breakfast were wonderful!

great breakfast, comfy clean room, free wifi

my kids loved it

it was absolutely amazing! a great experience overall for our kids and spouse

told at reception we would get free wifi in the room

large group stayed at the pool for roughly 4 hours and basically hogged the pool area until closing time

the free breakfast was very good and much more than most hotels offer

clean room, great gym, good breakfast, great location.

everything. room is spacious, kitchenet is very nice, breakfast is great.

rooms super clean, breakfast hot and fresh, housekeeping super respectful

pool table, very comfortable seating, plenty spots for tech hook ups

the kids gymnastic team that was in the room above jumping and tumbling all night long.

the gym had a wide variety of equipment to get in a nice workout

said there was an indoor pool

the pool table, the gym everything was great!

pool could be cleaner

breakfast was hearty and better than at other hotels of the same chain

our grandkids enjoyed the pool, the basketball and gym

the kitchen was cleaned

a kitchen is a must for us because my

clean, good breakfast, happy hours, functioning rooms

love the fact that they serve breakfast, dinner, and give you 3 free drinks from the bar per day

wouldn't okay with the food that was serve in the bar didn't meet standards

the gym while i was there…the ac for that room was out, they were working on it so it was not

dryer had issues but told the front desk and by the time i got back up to the laundry room the maintanice man was on the scene

indoor pool was chilly

this hotel because of the indoor pool and the gym, only to find out the pool was closed due to covid really

breakfast and indoor pool

breakfast was nice and simple and the pool looked clean

the indoor pool

the breakfast was not good at all

kids really enjoyed that treat

only thing i disliked, was several nights, on the 1st floor, near laundry room, it smelled like weed, someone was smoking weed inside

room, breakfast, and bed were all great

the bed was so comfy the kids stayed bed most of the time

fantastic and made sure everything was packed nicely and i had what i needed for myself and the kids

didn t like his room was pricy but had to pay for breakfast

the breakfast buffet was one of the best we have had

i loved the indoor pool and the rooms were nice . very clean place

love the rooms bar and they staff are great

pool was green

only booked the room for the pool because they was the cheapest they had i pool there

the pool

there was a stain on the sheets, the pillows were soooo lumpy and uncomfortable and the pool was disgustingly green

really came for a weekend to go swimming in the pool and it was dirty and green

could have been more things for breakfast and location was great

wifi was weak in the room, not sure if the bad weather was the cause.

a tub for the grand kids

the only downside i saw, was being near major roads, the pool time was very noisy

parking was convenient

pool was very inviting. lobby was spacious and bright

there was ample room and the kitchen area was very useful for our stay

size bathroom clean kitchen facilities free parking breakfasts nice close to mall & nice restuarants pool nice free

location, friendly staff, amenities, swimming pool

bathroom clean kitchen facilities free parking breakfasts nice close to mall & nice restuarants pool nice free

just wish the pool could be for kids when the bar is closed.

room could have room service or even had a microwave for late night snacks, but that is really petty to complain

the hotel pool isn't kid friendly. no entertainment for kids at all

sports bar and casino were fun

the pool was tooo small!

breakfast staff spoke no english,wasn't no food out when went to get breakfast had to wait on eggs

breakfast didn't make the cut

very nice breakfast each morning . courteous employees . nice room with full kitchen .

bit and i understand that the rooms are 100% non-smoking but if you offer someone to cook with a kitchenette and burn incense just to kind of clear out the cooking smell then you should be

there was also a kitchen with a full sized refrigerator

we rented rooms with integrated kitchen but no cookware and utensils

restaurants and convenient stores within walking distance, easy access to the interstate, the kitchenette

kitchenette didn't have pots and it's a pet friendly hotel but they don't tell you that if you have

ih, there was a used syringe left in the kitchenette area

nothing. not clean. no breakfast. no pool

pool was filled with grass

falsely advertised a pool

it was not clean. no breakfast. no pool as they advertised. sleep in my clothes.

there is also no way to do laundry at this location

it wasn t enough for everyone they were very short staff in laundry

were overpriced for hyatt with box breakfasts, no laundry, no pool, for the closure of all amenities there should be compensation

ac did not cool very well. very noisy kids running and slamming doors till after midnight

a few even were flat out rude to the kids

everything especially the outside & the pool

the pool was great for the kids. the room was spacious and clean, and well decorated.

walking through the cocktail lounge to get to the pool, people looking you crazy.

the pool was great for the kids. the room was spacious and clean, and well decorated.

we tried the pool, the bar and ate bfast on the restaurant

the pool was hot

hotel friendly staff we loved the pool area and the breakfast buffet

fuzzy haired guy at front counter meeting me at back door by pool and blowing smoke in my face, gross

a heated pool

the pool and breakfast

pool and the bbq area

good breakfast

pool was very nice, the outside seating areas were great

pretty good breakfast. clean and plenty of room for kids.

the hotel is modern and spacious and it has a bar b que grill, laundry and a gym

the breakfast did not taste good but that was the only thing we did not enjoy about our stay!

the gym was great

the bread was stale and the scrambled eggs were terrible at breakfast.

00 pet fee for one dog, one night

nice and clean. great staff. kids enjoyed the pool.

breakfast was great

no breakfast option

one staff member was very rude. the person who put out the breakfast during the week.

was very comfort and cleanliness to our satisfaction, breakfast needed meat to help accommodate

people who were there this morning didn’t put breakfast out ud83dudc4eud83cudfffud83dudc4eud83cudfffud83dudc4eud83cudfff and it had a pregnant

pool

outdoor pool was available but did not try this due to the time we got to the property

the pool was shut down and absolutely waste of money and time there were big holes in the walls as well

pool looked clean and nice, although we didn't use it

the pool

there were little black roaches in the kitchen area then in then in the vanity area in the room for that reason alone is why i wonâ

the kitchen

the location and my kids liked the pool

was a full breakfast, but it was not very tasty at all

the kitchen was stocked with dishes and ready for use

wish there was an outside pool

nice room and comfy,has a bar and starbucks !

just the person at the bar was working

the staff was extremely friendly. the indoor pool was so much fun with my grandchildren.

the indoor pool was nice and heated even with it being 45 degrees outside

the tv stopped working but eventually got fixed and v the pool was not ready

housekeeping, laundry didn’t work, didn’t look like the add

pool was a beautiful sight to explore when working on a hot and humid day

clean pool & even has 24 hr laundry

the pool wasn't open

not a good breakfast choice

the room was spotless, hotel staff friendly and breakfast was great!

no breakfast

quiet great breakfast plenty of towels

the pool and gym were closed and the breakfast was inedible

easy to get from i10, clean pool, places to eat close, overall a great stay.

we checked in late he allowed us to be in the pool for an hour later

also worked with us for a late check out

nor the swimming pool

pool was nice and clean , i just wish breakfast would be served at least till 10:30.

breakfast servings

love love love the huge 1ft kiddie pool being i have 3 kids ages 5 & under

awesome people work there and breakfast was great

the 5ft pool was green so we couldn't really enjoy that.

love love love the huge 1ft kiddie pool being i have 3 kids ages 5 & under