great breakfast’

full bar ,attached restaurant, food was good with large menu

hour power outage, so we were unable to use the laundry facilities at the hotel (no warning when we booked, or compensation offered)

besides the night shift lady whom we had to hunt down and then help us with our laundry situation

no free breakfast as advertised. no pool as advertised, and no gym as advertised.

placement of the towel bar in front of the sink was awkward

the gym could have offered more functionality, but it was adequate.

mini grocery mart in the lobby that has snacks and water/gatorade they also have a wine and beer bar that’s open till

and spacious room, inviting and relaxing lobby, and convenient laundry facility

there is a laundry room which is an unusual amenity and a terrific one

the room was great, the bar was very hospitable, breakfast was ok

atmosphere, clean and green interesting story and architecture quiet - nice view bar was comfortable easy

small but nice bar and restaurant

i didn't try the food, but i stopped by the bar for a post-run beer and later for a nightcap

this time, the breakfast was so good, and the bar was open late--both good for me, since i arrived late, and had to leave early for a busy day

the gym was extremely well-equipped

i loved the quiet and relaxing atmosphere, and i'm a big fan of the little kitchen in the room

the kitchen in the rooms are super useful too

location, cleanliness, smelled amazing, the gym was fantastic.

no late check out was available

good quick breakfast, easy parking, great location.

i did not eat breakfast. i could have had a sitting chair in room.

breakfast could be improved.

people yelling at the clerk about an iron. need better breakfast.

no breakfast

the room layout, furnishings and accessories were great. i also liked the gym.

brand new perfect modern hotel. well equipped gym. nice restourant.

we got an early check in which was amazing as it was raining

hotel was spotless, has an amazing gym set up for a hotel, has food options on site, located close to downtown and parking options

was amazing staff were respectful they had live music on some nights, the gym looks modern and everything is clean

be better to add a rowing machine to your gym, and move it to a floor with a window, as it is a bit cramped

location, super friendly staff, walking distance to many restaurants, great little coffee bar for morning coffee/tea and pastries, beautiful rooms

the location was great, our room was nice, and i took advantage of the great hotel gym!

room service food was quick and delicious.

front desk staff was so hospitable, letting us into the gym after we checked out

the hotel was also accommodating of our request for an early check in which was so appreciated

gym was clean but very small and it would have been nice to have a more legitimate hotel gym space

clean. good coffee in the lobby. the gym.

small gym & friendly staff

had trouble with the wifi, it just wasn t very good, i ended up using my data/hotspot most of the time

and the bar downstairs is always

wish the bar was open until 3:00 am. :)

the room was small for a couple with 2 kids.

the bar downstairs is super fun as well - definitely recommend staying here

public garage is just around the corner but still a bit headache for the family with two small kids

the room upgrade, view, much better than expected breakfast, easy checkout, quick valet.

the proximity to yale's gym was the biggest asset for me; however, the bistro food quality was excellent and the staff at

access to bar and restaurant times not suitable to needs

bistro bar is limited - not open all day, the staff not as friendly as main hotel staff

noise, no extra pillows or blankets, and despite a reservation for four people (2 adults and 2 kids under 12) that said “breakfast included” only two breakfast vouchers were provided

didn't like breakfast

laundry was clean, and reasonable. room was great bathroom shower curtain has to be fixed.

pool could have been heated, thats about it.

the breakfast

cleanliness of room, daily breakfast and good customer service.

the gym was nice

i spoke w leonard inquiring if early check in would be possible

recommend it very much the receptionists were very kind the whole room was very nice and the pool was very clean

the pool was fun for the kids. front desk and cleaning staff was friendly.

like how they make me feel welcomed room always smelling good and breakfast always hot and

bad actitud the pool was dirty and they say don't have nobody to clean for my y was a bad

old blanks run down, pool was broken, very

pool of sticky liquid on the floor manager couldn't be bothered about it

rugs, a hole in our door stuffed with toilet paper and duck taped, the lock not working…pool is in a disgusting building…hmmm i could go on

didn't look like the pool was accessible as there was caution tape around the deck leading to it

stay was wonderful, the kids had a blast in the pool, which was kept clean w fresh towels

my son enjoyed the pool

nice breakfast. has 24/7 gym.

i bought a kind bar and a bag of peanut butter ritz crackers and it was $7

nice pool area

only minor change i could have wanted, was the clarification of breakfast time on a holiday… did it follow regular weekday times or did it follow weekend hours

gym and swimming pool were also open and nice

disappointed, the hot tub and pool wasn’t open

breakfast was very good

breakfast was so good. pool and hot tub!! beds were comfy. room was clean.

new hotel that was great. awesome breakfast.

pool closed. every time we go there.

towel bar out of wall

the lady who was in charge of the breakfast bar was phenomenal.

pool closed but then they always are in the east during th winter

staff, parking and restaurant nearby, and what made us happy that was a hearty and varied breakfast

very clean hotel with fantastic staff and all the facilities needed including a pool and gym

desk staff allowed me early check in

kids enjoyed the pool

great pool, and gym area

i enjoyed everything about the property-its location, facilities, laundry room, and breakfast.

very clean and rooms are spacious and so comfortable! love the kitchen and living room.

very clean place, and space enough for family with 2 kids

spacious with fully equipped kitchen; great shower. comfortable bed,

breakfast was just ok

loved the full kitchen, couch, desk. very roomy and spacious and clean.

kitchenette with bar was really nice

good staff. good breakfast. good rooms and tv. nice parking lot and indoor pool.

gym needs to be updated! major upgrade

pool was not clean.

the breakfast choices for example the should offer bacon and or sausage.

the breakfast was a lovely surprise with the lobby bar also

gym could use some exercise

location, very friendly and helpful staff. good gym.

breakfast was fantastic loved having the gym and jacuzzi. location was convenient.

there was room behind the building, but there were kids sitting on cars listening to music

the manager suggested i park on a side street

breakfast, there should be someone who can make waffles instead of trying to figure it out

over all is good except breakfast.

more items for breakfast please.

breakfast was disappointing, no hot food other than waffles, out of raisin bran and yogurt which

clean and a good breakfast

loved that handicap parking was available

the heated pool was not available

breakfast was great, lots of options for people with dietary needs

good breakfast! lots of options, hot food, good tea and coffee.

they allowed early check in

they were kind enough to accommodate an early check in

the wifi connection was almost non existant

also they have very strong wifi access

the wifi didn t work either which was great

wifi didn t reach room appropriately.

really liked the room with the spa tub

helpful, also easy to book an extended stay , clean, coffee 24/7 , laundry , vending machines,

room was nice, diring covoid 19 no breakfast but the staff wad sweet

the only thing that was lacking was the breakfast bar was a little skimpy on size

no signs notifying you of continental breakfast or where it would be accidentally ran into it looking for coffee refill for

didn't make it down to breakfast the rooms were so comfortable

parking right outside our door was so convenient

t in this day and age, does anyone actually watch

wifi was terrific, flatscreen tv was present

good wifi. good parking. clean and comfortable. good tv channels.

it was newly redecorated and clean. wifi reception was not great.

continental breakfast was pretty awful.

laundry, friendly staff

the continental breakfast was not up to a continental breakfast standard

while the breakfast was adequate, bagels and raised donuts each day could vary by substituting a muffin for

bed so you could see / hear everyone walking to their room (luckily there weren't many people) breakfast is pretty much coffee, juice and a bagel

verbally assaulted by ppl having a huge party and cops surrounded the building chased hundreds of kids out and started knocking on doors looking for a

wish this hotel had a jacuzzi in the pool room

myself it felt like being at home just more quiet ud83dude06 lol if you know what i mean just no kids

good laundry room

very clean and it have a pool

restaurant and bar on premises and buffet breakfast

the pool was closed which should have been said when booking -- my granddaughter was

cute little bar with food.

the pool and the rooms very spacey and very very clean

they have a restaurant and a bar you can buy snacks and charge it to your room contacts list.

the hallway smelt like a gym locker room the first day we were there which was weird

shame gym wasn’t open

gym not working

did nothing to accommodate for the inconvenience rooms need maintenance in bathroom and guest laundry dryer needs to be replaced doesn’t dry your

big bed, gym, close to highway, ideal for nights rest.

no, support for early check in and check out.

location. well maintained proprety. laundry facilities.

location, outside property with grills, laundry facilities

staff, early check in was available for us which was nice

laundry room was broken, which was the 1 reason i booked the room

not many items to choose from on the breakfast bar but what was there was good.

we were not able to use the pools which was disappointed for the kids

the suite was nice for 5 people swimming pool was nice for kids employees was very friendly

pool and gym only available by appointment and the only hot breakfast was eggs

room was great for my three kids

the parking are is tight for larger vehicles.

pool slide

lol kids had a great time in the pool

wait for breakfast was horrible

friendly staff, kids loved the pool and plenty of dinner options close by

we loved rebecca at the front desk and mj in the kitchen service dept

breakfast is excellent!! the staff in the dining area are most helpful.

the pool was very nice

much everything the room was clean the staff was nice including the cook and breakfast was good

hard to find parking out front at night; however, we found parking at the adjacent sister hotel.

kids playing hockey in hall until 945 on first night

the fact that the bistro closed so early, bar was open till 11pm so we had to grab a snack there

pool was chilly.

the swimming pool was clean and nice temperature, not too crowded. kids loved it!

fact you indoor pool, plus bar breakfast you had vegan options

were was very clean and spacious, breakfast was great, pool was clean

carpet were s little dirty, needs shampoo, the outside of the kitchen cabinets needed cleaning

pool room too hot/stuffyyyy recommend new toaster and bacon for breakfast!

on the premises (chilis too, and sadly enough, was just as good as the horn) oh, and the pool room… get some ventilation in there

had a king with kitchen layout

i also liked there was the kitchenette in the room, i did not even realize that when i booked the room

had to go to front desk for kitchen items. none in unit.

laundry facilities was clean

advertising said all amenities breakfast and laundry service

home away from home kitchen laundry room clean beds are good.

room with kitchen

large room with a kitchen

kitchenette in my room is spot on because theirs nothing like hot breakfast in bed so yes way to go

nice room for the price. liked that it was roomy and had a kitchen area. would stay there again

it's very nice size room and big bed with a small kitchen

restaurant and bar was great. check in was easy

pool and hot tub open 7am-11pm- clean and excellent for children

in the room and pool all so clean

location and early check in

the bar staff no attention to detail, very slow

but i believe the issue was with my laptop, not their system as my phone had no issue with the wifi

parking is good but not as close to my room due to other guests

it was clean and had enough parking

parking spots were limited

parking 20 ft

they searched the room twice and went through the laundry by hand to help me find it

breakfast- egg is too dry !

hear other people having sex in the next room , i understand it's nature but i do have young kids that hurd

i guess cause they saw a young looking woman with kids they thought “oh she must be dumb

i love the staff and the rooms this was my go to spot. and i love the breakfast there

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in the

breakfast had a lot to offer and the location worked out very well for us!!

breakfast was excellent

nice breakfast

the buffet breakfast was excellent!

parking and wifi included in room price

i told her that kids just want to play at the beach and then we will depart

not like that i booked a room with a water view and was brought to a room with a view of the parking lot where you could see the water if you leaned over the balcony railing

on the sound, cozy and welcoming restaurant and bar attached that had phenomenal drinks and food, very beachy vibe and decor, exceptionally clean,

restaurant on site with room service, delicious food and drinks

the breakfast selection is very good

beautiful place on golf course. pool but no hot tub. nice restaurant/bar.

excellent, clean, quiet... nice breakfast selection,,, all fresh food...

breakfast was exceptional

room was clean and breakfast was great staff was amazing

location, kitchener, laundry facilities and staff

the suite was perfect for a small family breakfast during the holidays

from the front desk to the ladies working breakfast, they were all great

breakfast was a nice

the breakfast was excellent each day.

manager, assistant general manager, staff in the breakfast room, and staff is housekeeping all provided world class customer service

the room was available for early check in. staff was available as needed.

convenient, coin-op guest laundry

breakfast ,friendly staff, early check in, location to destination

friendly staff, good breakfast which the kids enjoyed

lobby was nice hotel employee was an excellent bar tender

location, laundry facility

loved the pool area and good gym setup

pool, breakfast

the customer service the dining area bar area was excellent

a grab bar would have helped immensely

had a family medical emergency and they gave use late check out upon request

carpets were clean, the gym was newly renovated and nice; it felt clean

called before arrival to request early check in

air conditioning in the gym was not too good

no gym- not as advertised

was better than i was expecting, complimentary breakfast awesome , staff was amazing totally worth

a gym was shown on the website but there was no gym there when i arrived

just wished there was more to the breakfast menu

didn't really eat breakfast

desk did not have quarters for change for the laundry

love tea and coffee service laundry is great

breakfast

the gym on the same floor as my room was a plus

super clean, served a cold breakfast, staff was nice

the location is excellent . loved your bar and loved bartenders.. tina was amazing!

large hotel with lots of parking spots and decent sized rooms

the room was great the bed was very comfortable we ordered room service it was excellent food

then aware of the noise, they immediately moved our room, upgraded us to a suit, and waived our pet fee

handicap parking was full of non handicapped cars for a party they were hosting

not much. maybe the fact that there was a « gym »

the comfort of the room, the room decor, privacy, hot breakfast , gym and business center.

late check out at 1:00, no problems with getting to location

the best part was no pet fee

close to waterbury very clean , has everything i need gym and swimming , friendly staff

was way over chlorinated the first night to the point where it hurt your eyes bring in there, kids eyes hurt after swimming

dirty carpets with gym on

was super clean, everything is easily accessible; room location, pool, gym, ice machine, and the beds are really

and the gym has 3 sets of dumbbells, it would have been nice to have a little more for a morning workout

room service was not available past 10pm

room, bar area would ve been cool ore-pandemic

two kids broke out from the pool

only one person in bar/restaurant and she was doing room service as well

terrible wifi signal and hot water pressure extremely low. yet made it work.

breakfast was wonderful. lots of options

breakfast was just ok, not like other hampton inns i stayed in

breakfast was excellent, the bed very comfortable and the room exceptionally clean and inviting.

unkept lady sleeping in laundry room

it was comfortable stay and very convenient to have breakfast at the hotel.

we didn't have the breakfast we left room early

spacious room, kitchen, full size refrigerator.

loved the kitchen set up as you walk in to the room and the space of the room

social service residents took up entire laundry for entire weekends

i like that is the hotel had a kitchen inside the room and the temperature was comfortable.

pool restaurant bar

i loved the pools and gym and restaurants

the indoor pool should stay open longer in the evening.

offerings for the price point: pool, hot tub, sauna, steam room, full gym, polite staff, large lounges, extensive grounds

there was a retreat going on and the kids were loud , running around , slamming doors

gym closed early. just missing a pool!

the continental breakfast had a good selection of food

very friendly staff. decent breakfast. large king room. a frig and microwave. comfy bed!

breakfast could of been better

breakfast was terrific - nice hot meal with variety and good coffee

who ever orders breakfast inventory sometimes they run out of food.

the pool was closed and they dont change the towels

she noticed my kids didnt go near the bacon or pork sausages

everything. the breakfast was nice a vast selection

and professional the atmosphere was comfortable the pool was nice

poor wifi connection

location; quite, shopping & restaurants near by - cable & wifi are ok - bed linens seemed to be clean - bed was

the shower had good water pressure, the office chair was comfortable (& fun to roll around in), parking is convenient, the desk clerk was pleasant & the cleaning girl was delightful (-)parking is not that great (-) there was vomit in our parking spot that we had to avoid stepping in as we came and went during our stay (+)pillows 2 out of 10 hot water- intermittent parking lot has nails and potholes (+) there was no clean/safe parking (-)not stay, the entire parking lot was under construction (-) only about 5 cars in parking lot so we knew it wasn't full

wifi didn't work in my room, but it worked in the lobby

wifi wasn't working the carpet smelled horrible the tub drained slow the place wasn't cleaned from