gym was closed

parking was a tad confusing and not super convenient, as i was traveling alone with young kids.

the kids thought the pillows were to hard.

no kids running through the hallways

they don't have a pool my kids love to swim they was so mad they couldn't.

the breakfast buffet was great

covid-19 still had much of the amenities like room service and such closed.

the staff at the big bar on two is attentive and efficient

rooms, plenty of places to eat, bar inside, close to nationwide arena for events and very kind staff

walking distance to arena. hotel was very clean. bar was nice and food was excellent.

they have a wonderful roof top bar and walking distance to the short north

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

fantastic view from rooftop bar with great food and cocktails

the bar/cafe area and pool

my kids also really enjoyed how pleasant they was

wasn't available we had to get up an extra hour early to feed kids before the competition i had to pay an extra 20

t on hot spot and they worked just fine)

upon arriving we find that the hot tub is closed, and the wifi wasn't strong enough to allow kids tablets to connect (put on hot spot and they worked just fine)

dinning and bar options onsite.

gym not available.

the room the gym and pool

room service was expensive, but very quick and they had a delicious vegan option

long walk to the pool in bathing suits.

it is clean and comfortable, has a fine complimentary breakfast

stay was great until my last night there, it was a ton of kids next door to my room, i got no sleep

was not a fan of how long it took to get a menu and our food/drinks from the kitchen + bar restaurant it took almost 30 minutes to get a menu, and once we placed our order and

only negative would be trying to get a pizza in the kitchen + bar area after a concert

was amazing complimentary breakfast and dinners

off site gym partnership

take banana, bagel, muffins, yogurt etc for snakes throughout the day partnership with local full gym price was too good to pass

access to the gym down the street and the room was great

if you are traveling with a pet there's no better place to stay. they charge no pet fee.

staff was super helpful, enjoyed the gym offered with our stay. great addition.

never used the pool or fitness center (just didn’t have time this trip) but they looked clean too

breakfast was very nice and the staff were quick to respond

beautiful hotel. loved the breakfast and gym. excellent location. very friendly staff. a ++

breakfast was yummy

clifford!! the breakfast buffet had something for everyone.

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

enjoyed coming back from the kiss concert and relaxing with a few drinks at the bar afterwards

breakfast - eggs were rubber like

great location and nice rooms. the kitchen and living room were unexpected.

nice room, bar & breakfast area

i believe it is the only columbus downtown hitel with a full kitchen

ousekeeping also came before checkout time

pool wasn't as clean as it could be and the pools area could use some sprucing up

no bar service at the pool -

the bartender made my wife and i great drinks and room service was pretty solid

thing that would of been nice is regular room service/ check up, we stayed for 6 nights and only got our beds made once

there was a fitness room and restaurant/bar on site

later we had drinks during happy hour at the bar at the keep

the fitness center was also so hot 3

room service is not up to par with the rest of the hotel.

workers, room service personnel, and valet was exceptional

eating at the bar was not very comfortable

breakfast and the latte was good

breakfast at the soul bar was delicious

the breakfast did not start early enough

we did not eat breakfast.

due to covid the beautiful bar was closed and we could not use the free bikes

the bar had a funky smell to it. did not want to spend time there.

the fitness center has new, nice equipment

a lot of restaurants, bar and activities

the bar wasn’t my favorite. one small vodka soda was $20….

the bar the location is top notch.... the room are great

vibe and atmosphere at the bar was awesome

the town the location, the room, the bar and the restaurant downstairs for brunch was awesome

check-in at bar was unique, room was modern, view was great

in at the bar giving all your personal info while people are standing by you ordering

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in all areas were friendly and always attentive

rooftop bar had excellent downtown views

modern new comfy hotel with great vibe - great bar and food

the bar upstairs had a fabulous view, was intimate and comfortable, great service

the gym was awesome and has two peloton bikes

free access to the gym and pool

hotel bar closed, restaurant closed except for breakfast

nice renovated rooms . clean lobby nice gym and pool.

parking was on site. very close to high street. very nice bar with pizza next too it!

my kids enjoyed the pool and there plenty of amenities

the free perks! was given two $12 passes to the hotel bar with my room key!

we got full size beds instead of queen and were uncomfortable all night

ved the hardwood floors), comfortable bed, room service was quick and delicious food

the room service was served in brown paper bags, with no style or grace ! terrible!

came home with my young kids and wife from the hockey game and there were at least two homeless individuals just hanging in

beautiful accommodations. awesome staff and great breakfast.

the room was well designed. having a small kitchen is a great addition to the room.

was excellent everyone friendly and kind loved the fire pit and outdoor seating great breakfast coffee

the kitchen appliances were great and it had all the necessary essentials such as towels and dishes

and the breakfast was fresh and plentiful

was close to everything we wanted to do, pool was small but well kept, front desk staff was super friendly and helpful

the pool was small but better than no pool at all

room was comfortable and clean, the location was great, good access to parking

my parking was right there in front of the hotel, and i was on the third floor my room was right by

the indoor pool .

it s next to the gym i attend la fitness

the room was very clean and there was plenty of room for me, my husband, and our two kids

great location! we used the gym la fitness next door. its big and inexpensive and friendly!

appreciated the shuttle to the game

location, free parking, free shuttle within 3 miles, breakfast was great, and so clean

the room was clean, the bed was comfortable and the breakfast was great.

breakfast is great

breakfast is very good, beds and staff were great, good experience for the price

clean. big rooms. good breakfast. friendly staff. good location.

gracious with late check out and for anything else we needed

nice pool

pool got a little crowded with kids

great breakfast and 2 minutes from surgery center

a real breakfast, perfect free wifi, comfy beds, perfect shower with wall dispensers, great gym, didn’t get to use the pool, but it was nice, and the hotel is right off the highway and

the pool my kids loved

loved the patio, lobby and bar great vibes!

the pool was not warm, but besides that is a great place!!!

modern decor. very clean. nicely equipped gym.

i also liked that the lobby had many activities to do: pool table, drinking games, board games, a nice bar, and a balcony

bar wasn’t open sunday or monday during our stay but front desk staff was able to get us cold

the breakfast was above average and the staff efficient and

staff and breakfast was great. shuttle to the stadium was great!!

we used the shuttle service both days to go places and not have to drive in the traffic

gym looked full size and decent equipment

liked shuttle service offered to conv site

great breakfast

was incredibly clean, the breakfast was good and the staff friendly

breakfast was awesome!

they include a typical continental breakfast with waffle maker

location very close to business i had to attend to, breakfast was good, many choices

never once apologized for all the trouble my kids and i had

have had a more variety of things for the kids to eat

staff was friendly, room was clean, and the continental breakfast helped out with my

were “dusty” like if my kids walked around barefoot their feet would get black, and the bottom bed sheets had water

pet fee is only us$10

breakfast was fantastic every day i was there

central location, cleanliness, breakfast

breakfast had hot respectable basic breakfast

great location, clean rooms and good breakfast options.

cleanliness, the staff were nice, and we really liked the variety of complimentary breakfast.

there were a couple of places to eat nearby, and we were able to park in from of our room, which was good since we had a truck full of our

kitchen, living room and the beds were extremely comfortable

perfect location, great space for kids, pool was lovely, delicious breakfast

the place was neat and cozy the prize & kitchen n set up

breakfast comfort room style staff gym location

full kitchen, dining/living room area with sofa bed and my king bed were awesome

room was very nice and loved that it had a kitchen.

breakfast is your basic continental menu

early check in was amazing after a long day of travel! greatly appreciated! ud83eudd18ud83cudffd

good breakfast

very poor quality toilet paper in the bathroom. breakfast was average.

are so friendly place looks brand new so close to the university best price great breakfast

i had a reservation for the last hour from 10pm-11pm & there were over 25 people w their kids in there

bar in the hotel kitchen area was great because i didn't have to go out at night during the week to relax and have a

the pool and hot tub were nice

never tried the breakfast

the pool and hot tub were awesome, the staff was friendly.

the shuttle offered to campus was very handy.

breakfast was good, gym was above what was expected, and the hotel was quiet.

quite, friendly staff, full breakfast.

we really enjoyed the jacuzzi and the pool

was very well equipped kitchen in our room

the pool was closed.

you should give customers a tour so they won't get lost. it should be warmer in the pool area.

a fan in the bathroom cleaner pool - a little murky in the water

the bed was amazing! the kitchen area was well stocked and roomy.

convenient parking next to the hotel

difficult to find parking space.

fast check in process and i love that there were plenty of parking spaces and the hotel itself was in the osu campus area

place nice staff, the young woman tending the lobby bar was very bright, kind and entertaining

waited in line for a drink at the bar for over 25 minutes before we finally left.

the lady at the front desk did say many college kids stay there so they could have been making food

no bacon on breakfast bar ud83dude05

with the kitchen, fridge, king size bed, large walk in shower, we were very pleased with our stay

bedroom had a very well equiped kitchen, with stove, a big refrigerator and utensils, making it easy to cook and eat in your room

it was nice that it had a kitchenette in the room and laundry on site. breakfast was amazing!

i wish dinner was available on sunday evenings. pool water was cold!

just a breakfast bar and tables

nice indoor pool and exercise room

liked the exercise room and my family enjoyed the swimming pool

pool was freezing and it was hard to find info online regarding the pool in advance

great breakfast. friendly staff. close to ohio state.

pool and pool area were very clean

pool, cleanliness, staff

gym was good size with plenty of equipment

breakfast was good

hotel room is very stylish and fun looking for families with kids

the hotel was very clean considering there were plenty of kids for softball tournaments

i was very impressed with the breakfast and the beautiful facilities

pool table was a really my kids enjoyed it

also, the onsite ev charger work well

kids used jacuzzi like a baby pool all night

for shuttle to airport 20 minutes

the pool was slippery and two kids fell.

the swimming pool wasnâ ? ? t open, and kids ran the halls

they serve the best breakfast

the pool was a bit dirty

the kitchen needs a upgrade on amenities

clean, dinner and breakfast included

i love my kids enjoyed themselves at the pool

breakfast was so delicious and hot

a shuttle/transport to our festival

also had the mornings breakfast which had a lot of options from omelets, waffles, potatoes, bacon and even chicken finger

i loved the convenience of the kitchen in the room

overall clean, nice breakfast, good location. pool and gym available .

liked the kitchen and living room

location, ability to leave vehicle until return, and shuttle service.

we were told the shuttle would take us to the airport we were given times to choose from and when we came to check

friendly staff. free shuttle to airport

comfortable room with balcony. good gym and close to the airport.

didnt have any breakfast . if they can add that would be great.

the fitness equipment was in inoperable shape

the front desk person didn't give me any information about breakfast or room service

bartender/ waitress was rude and inconsiderate

i wish the restaurant and bar was open. no breakfast

very peaceful no wild kids running hallways

had laundry, close to airport

laundry room gets missed lack of breakfast

too rough of kids were playing in the pool ships be a sign no real rules at all enforced

on carpet in room and on stairs no face cloths available and front desk admits there was no laundry done beds made shoddily; around toilets

i had a stink bug in my room and i was all alone because the rest of my family went to gym

pool, staff very welcoming

pool

we also made it down stairs before 10 o’clock am to get a great hot breakfast that was absolutely delicious

breakfast we need to have different things on different days

of space to play and the beds was amazing could add a pillow to each bed but get was great the breakfast was

bed and nice hot shower in a good location and appreciated early check in

breakfast was great and complimentary

breakfast was wonderful

excellent shuttle service to airport. quiet room.

in-room coffee maker didn't work and i wanted a cup before i was ready to go downstairs for the breakfast

friendliness, clean facility, free airport shuttle.

clean and convenient. kids liked the relatively small pool. good breakfast.

the shuttle service was excellent and both drivers were extremely nice

arrived, the system was down, but to prevent a delay in my check-in they accommodated me with an early check in and upgraded me to a king room, and to my knowledge because i haven’t checked yet

walls thin, we had kids running around hallways and could hear walking above most of the night

didn't like how the spa still had hair in it and the fridge was dirty and there were crumbs all on the top of the

where on the parking lot it was crazy unpleasant stay got a non smoking room then they tried saying we was

had a spa tub

there was a fight in the parking lot one night..

we had the king size bed with the spa tub.it also had a mini frige and miscowave also.

it was helpful having the shuttle on hand

very close to the airport and the 24:hour shuttle

the bar was understaffed apparently

kept the bar open so we could eat due to a late arrival. very courteous desk staff.

room is pretty costly for what it is, my only complaint is that the bar closes at 10pm and that breakfast is not included

the shuttle bus driver should get a metal because he worked day and night to ensure that everyone made

very clean with extra cleaning and sanitizer throughout the hotel, nice to-do breakfast at 4:00am

i liked the breakfast space as well

shuttle to airport cleanliness, promptness, and competent

selection of breakfast foods

even though we had a rental car and chuck was the shuttle driver, he was eager to give us directions even knowing we would be doing them on our own

i feel like the rate should range from $80-$100 since breakfast is included and there is a pool and fitness center

ease of use for example charge station, lighting and shuttle service.

we took the shuttle as our flight was super early in the morning, and the shuttle driver was very friendly

such friendly staff from reception to shuttle driver to cleaner

great facilities like the gym and pool

breakfast was much better than many other places

breakfast is amazing btw

the kitchen was fully stocked with silverware, dinnerware, glassware, pots & pans etc

the gym and pool were also nice and open

i really liked that there was a wet bar available on site

enjoyed the bar for a drink but definitely overpriced

expensive beer at bar and room was expensive

the restaurant and bar was closed which i was not told until checking in.

disappointed the bar and restaurant was closed

too close to the pool so a bit noisy with kids in hallway playing.

the kids running around the hallway all hours of the night. not the hotels fault though.

allowed me to have a late check out

sharon the breakfast attendant was super nice and friendly, and helpful

teenagers and kids were knocking in doors and running up and down the hall on the 3rd floor and then in the pool

pool was open, comfortable beds, clean rooms, nice and friendly staff, updating rooms, nice

it was clean and comfortable and the staff was very friendly! breakfast was amazing!

beds were very uncomfortable and the wifi was useless

was clean; free breakfast was outstanding, with many options and some differences each morning; beds and pillows

breakfast was 4 hours and started early enough i could go

was no breakfast clean towels or sheets available laundry facilities broken 4 four weeks

didn't charge a pet fee

the on-site laundry facilities was locked up so we couldn't use it, the vending machines weren't good and the

this hotel was so nice for the price!! giant room and full kitchen. great place to stay.

the laundry room was nicer that my own

didn’t bring ours, the room and linens were super clean and they did have a decent size on site gym

the plus for me were the laundry

clean and had a kitchen with all the tools youâ

time staying here, rooms all clean, pool clean, always quiet, breakfast is 10/10 and everything is nearby

to use elevator to get to room but it was quite a distance from the front desk and handicap parking

scrumptious breakfast, luxurious accommodations, friendly staff, extremely quiet room.

clean pool and hot tub. very polite staff from the front desk to pool maintenance.

it was clean, comfortable, staff was excellent. my only issue was the breakfast.

breakfast was great with eggs, sauage,potatos, make your own waffles, ceral, milk, orange juice,

breakfast wasn't much

didn’t eat breakfast only coffee

really enjoy grab and go breakfast but they give you tons of options from pastries to microwave sandwiches, cereal

nice stay. hot breakfast. great location

if traveling to columbus by car, restaurants within walking distance, pool was small but good for small children

it was very clean and quiet. the pool was a nice nice plus.

liked how the pool was close to our room

the floor was a little dirty and the pool wasn’t open.

staff was friendly, place was clean and the pool was relaxing

breakfast in the morning was on the smaller size but still had a decent variety and was included in

really enjoyed the continental breakfast,; it was much more than i expected

the breakfast was delicious.

lacked breakfast. but to be expected now. there really is no negative.

nice room, clean, good décor, friendly staff. breakfast was good.

i spent 3 nights and saw 1 cigarette butt in the parking lot

there was no breakfast.

no pool or breakfast

there is no breakfast anymore

fairly clean+basic breakfast a plus

had the king's suite with the kitchenet

my children loved the pool

the swimming pool was nice a little on the cold side

staff , rooms were extremely clean , breakfast was fantastic

the breakfast was wonderful probably the best breakfast we've ever received at a hotel of this caliber

the pool area was very clean and had more than enough towels available (if you e frequented other hotel

were a lot of kids at the pool so we didn't go to the hot tub, but that's nothing that could be controlled

the location and letting adults take their coolers into the pool area

i just enjoyed their evening social air and their breakfast.

gym open 24 hrs, staff friendly

staff was courteous, on site laundry, room large and spacious.

liked, the laundry room, washer and dryer was good.

i liked the desk and free wifi ; very easy to have my two small dogs stay with me in the

plug didn t work so my phone died the floor didn t look swept and laundry room right now t to my room was loud throughout the evening and morning while i was trying

it had laundry.

breakfast is really sparse.

breakfast was very limited, which we knew was a continental breakfast, but was less than a usual

breakfast was more than adequate for a budget motel. shower was great!!

older motel but rooms have been updated. room was clean. simple breakfast but adequate.

breakfast could have offer a little more selection of fruit and may be some meat

the breakfast was fine. not exceptional but more than adequate.

great bed...... room temp was perfect.......the breakfast was really delicious and many options

nice gym with treadmill and some other equipment

breakfast and room was comfy

gym could be larger

the bistro and bar were friendly and pleasant

pool was freezing, minor nothing big. when checking in at 3, our room was still not ready.

was baseball night and packed, i want the kids to have fun don’t get me wrong but they was running up and down the halls and in the rooms

also, the bar closed at 10:00 on a friday night

beware of the bugs on the bed especially if you travelling with kids

the pool area was great for the kids

small pool. not really big enough to do much in. would rather have hot tub or both

pool was cold

pool and cleanliness6

the breakfast had a good selection

was a great room & the extra circular activities available such as pool then pool table & lounge breakfast buffet was

was a great room & the extra circular activities available such as pool then pool table & lounge breakfast buffet was

room darkening shades, comfortable beds, nice facilities, delicious breakfast (pancake maker, too

pool was good

the breakfast options and location were our favorite parts.

very clean very nice staff great breakfast

very nice continental breakfast. the staff was very helpful and friendly.

retired from the hotel industry after 23 yrs doing everything from laundry to front desk

pool was a little cloudy and cold

very clean everywhere. rooms, lobby, pool area. that was great!

guest laundry available

breakfast area was a little crowded

pool was closed

close to columbus. easy to get to. great breakfast

very clean, breakfast was good, and staff was nice

i love the property everything was so clean.. breakfast delicious..

we asked for and received a late check out

we also liked the hot breakfast that was served and the variety they had

thought pool water was what burned our eyes, but us adults didn't swim

yes the breakfast was excellant

breakfast was great and staff was just wonderful!!!

breakfast was amazing here

the pool area was clean

we enjoyed the view and the kids enjoyed an evening swim.

brand, i was waiting at the bar for a while and the cleaner saw me waiting and went to get the bar keep so i could get served

the staff was super friendly. the breakfast was great!

location, breakfast, friendly staff, clean comfortable room, kitchen if needed.

cozy bed, a good wardrobe, and a nice kitchen

stay for breakfast

the pool was closed, but it was snowing so that's okay

not many choices, and missing room service

hotel has a very nice bar area with outside patio

my wife and i were unable to enjoy the hot tub pool and coffee shop due to the amount of youth bumping into us

the gym is nice as well

had pool and a hot tub

did not like that there were 12 kids unattended in pool at 10 am

size of the pool. there were way too many people and it was not clear.

of the main reasons we booked the hotel because of the pool

it was ok, the gym and free parking were nice to have

there was a self serve laundry facility

pool was a dud

good breakfast and plenty of parking

breakfast was good and the was in a nice location

i didn't have breakfast at the hotel.

excellent bar and restaurant attached; handy on a cold night…

the breakfast was terrible - the

good location, reasonably priced, friendly helpful staff, nice breakfast, great room.

room was a beautiful one room suite with a kitchenette

nice breakfast from biscuits, gravy, eggs, sausage, fruit orange juice, apple juice

with all the amenities of a small apartment, including separate bedroom and bathroom, and full kitchen

loved the pool

bar tender was sweet and fun to chat with

the kids love me for that

the location was perfect. hotel is beautiful. pool table area great to interact with guests.

we had to walk all the way around through the bar just to get back to the pool to get our stuff

friendly staff efficient in check in and check out. breakfast was perfect.

it was very clean. staff was kind. breakfast was delicious.

very good breakfast.

breakfast

only complaint i had was when i went back down to get my toddler some breakfast which was 2 minutes before 10

the parking lot is monitored by security to protect cars

no pool, no restaurant and bar has limited hours and closed early!

no restaurant, no bar as advertised at the time of booking

the lobby, ice and vending machine room, free breakfast, parking were all above average

breakfast was great

friendly staff, clean room, good breakfast, dog friendly.

pool closed for ceiling repair but understandable.

breakfast could be better, but it probably was affected by covid-19’s

air conditioner wasn't working properly and the pool had too much chlorine in the water, but other than that the hotel is nice

the pool was not very clear and it needed cleaning.