the lady in the morning was not, i called about a late check out because we fell asleep again and she flat out said no

like that the front desk person allowed me to do a late check out

this is after i asked about a late check out which i was rudely ignored about

was not impressed with the bar upstairs

i was still able to put in a workout in the gym

pool was nice and the rooms were great

was preferred for what we needed, building was lovely and grand we would have used the swimming pool on the third floor if it day was hotter

pool was not available after booking this location three times.

to add to that, a reasonable pet fee made it doable

food pricing at bar restaurant was too high, even with the food being great!

the restaurant bar is also extremely convenient

lack of bar and restaurant hours or not open at all

the bar was a great place to sit and watch the parades and general foot traffic downtown there was lots

location and breakfast staff was friendly

it was great it was great it was great!! breakfast was great it was wonderful!

location, pool

excellent value for money. good location. laundry facilities.

i love do swim pool

gym & laundry facilities a plus

we wish the pool was heated.

i like that every room comes with a fully stocked kitchen to warm up leftovers from the local restaurants

the comfort of having a kitchenette

walking distance from places to eat, shopping, soul kitchen concert

breakfast was good

after being on the road for 12 hours the saltwater pool was just what the doctor ordered

great location comfortable beds and room. lovely swimming pool. excellent breakfast included.

breakfast was wonderful

the breakfast should have more choices but otherwise it was pretty good.

rooms were large and beautiful, the gym facilities were some of the best i ve seen in a hotel and the staff were

breakfast buffet a bit overpriced.

didn’t have breakfast, but i enjoyed pizza the restaurant i’m the hotel.

tennis and swimming pool

beautiful old lobby enjoyed the spa staff lovely

i ended up going back to the kitchen to find the server, a young black girl, talking with the cook

the breakfast was incredible and delicious

the spa bathtub, when turned on, even on the lowest settings, was very loud and not relaxing

the included breakfast was delicious

i thoroughly enjoyed the amenities of the room, especially the bedding, kitchen and bath

good selection and convenient breakfast

love the new pool area !!! something to do for all ages

room service 1 min after 11 for desert

another thing i loved was the bar it was my first time going to one and i was 100% happy

the fitness room was extremely nice

the pool was nice the breakfast was nick

i love the breakfast and the pool. the stuff is wonderful.

bed was very comfy. pool was always clean. the staff were very helpful, especially karen

my grandkids loved the pool… i loved the location

was a man hanging around the vending machine and pool high on something

the breakfast lots of varieties and the staff and location was excellent.

breakfast was good but tasted cheap your hot food could be better but i’d go for the dry food

the bedroom and pool and the cleaning

great establishment, clean, safe environment, and amazing breakfast employees were amazing

the indoor pool and breakfast

the pool is open until 10pm

my whole stay, from the room to breakfast, was great.

the pool was nice

the breakfast was very nice

breakfast was good. staff was courteous. location was good. gym was large

i was charged a pet fee that was not disclosed in the booking

the part that was disliked was the breakfast

i was disappointed that there wasn't an actual lounge to sit and have better breakfast

love the room it was excellent and great spot and clean room just didn’t have the breakfast i thought it would have

did my laundry in

not enough breakfast like eggs turkey, beef bacon or sausage english muffins

that they have a indoor pool.

continental breakfast could use a little help

jacuzzi not working pool not heated

the convenience and the hot breakfast

there was no breakfast like advertised, no microwave, no coffee pot, no fridge

no tvs in any of the rooms. the elevator was broken. pool was empty

there was roaches everywhere no air no pool no nothing this is the worst hotel that ever got booked

crackhead and dope fiends run this place there is moldy mattresses thrown everywhere the pool has eight inches of water and trash in it ,my dogs would not even usr the bathroom outside i

inn right down the road was decently priced, no roaches, tvs work, microwave, and a decent breakfast

we were woken up a couple of times during the night because of noisy guest and kids running down the hallway hollering

no breakfast at 6 am

i love the hospitality and breakfast option they gave great soap

pool it was secluded, room was clean and bed was cozy.

to see all of the hood rats running a muck the place or the security staff almost running my kids over and smoking near the main entrance and having a vehicle meet

did not feel safe in parking lot & at check in.

not able to use pool because of state covid regulations.

and we didn't realize the pool was

the pool is never open.

parking lot was very well lit

the breakfast was great

although we didn't get a chance to play tennis, go to gym, or get into the pool, it was nice knowing it was available

breakfast should include more than one meat which was sausage on my visit

staff were friendly, and even granted a late check out

the complimentary breakfast and the cleanest. friendly staff.

there was a swimming pool and gym facilities too

cost was good, except added per day pet fee

pool full of kids but they were having fun

unsafe carafe of milk just for cereal- not for kids

the yogurt was a dannon creamy, which i’ve never heard of and then a kids yogurt

location and full kitchen. staff was great.

the indoor pool and the service

room had a small kitchen so ì cooked my meals and saved money by not having to eat out

couldn't get into the pool area

indoor pool was not heated.

fyi- with the flu virus being as bad as it is, parents with little kids should not have sick babies sneezing around the food

the breakfast was great and the hostess who cooked the breakfast and worked the breakfast area was so

gym was clean

knew we had small kids and gave us a shower room so we couldn't give them a bath

the hotel was around a lot of choices of activities like shopping, food, and things to do with kids

service was very good the breakfast could have been more variety of the food and meat items also the maid service was great

thank you for the early morning complimented breakfast as well

we faced the swimming pool and could hear every noise clearly

pool was closed

breakfast

the amenities, were great ! a bar , food , indorre pool all a plus to me .

broken ice maker, clothes dryer out of order, extremely loose toilet seat, shower grab bar repaired with epoxy, came unattached from shower wall when i grabbed it for

we requested a late check out, and unlike other hotels, we were not bothered one time

advertisement because the only reason i picked the hotel because on the website showed it was an bar and restaurant on site and it

electric charging with tesla connector. clean swimming pool.

pool and pool area wasn’t clean and smelled like old cigarettes

i was also impressed by the laundry facilities

just one person handling the bar and evening meal, but he was very professional and friendly

the pool was super clean

i wish the pool was heated or a hot tub. we couldn’t use it

comfortable room, with a nice bed, couch, and full kitchen

i would like the kitchen to have cheese for the grits.

reception, employees, breakfast, pool, gym, and the room

kitchenette was perfect, room was perfect, bed was very comfortable and perfect

breakfast wasn't hot and ready

breakfast wasn't nothing to talk about, juice, cereal, and some dry pkg muffins

when i make a reservation and the ad says breakfast included. there is no breakfast

breakfast offered no eggs or meat, guest computer didn't work and no one on staff knew how to get

door card was difficult and breakfast choices were terrible.

teenagers smoking marijuana by the pool area

the second night when it was more kids they was running up and down the hall.

and very clean rooms with the basic kitchen supplies available

the guest around my room was noisy and kids was running everywhere but other then that it was great

allowed guests to remain in the pool long past the closing time and they were very loud, waking us several times with screams and

you have to ask for cleaning service, the pool was very cloudy and over powered of chlorine, half the lights don't work in the pool area

was no hot breakfast, nor the swimming pool being open

miss elaine was wonderful and friendly and the breakfast was phenomenal both mornings

the room was fairly clean and there was a guest laundry facility

clean, good pool

clean room, great service and excellent breakfast

bed was comfy and breakfast was great

gym/free weights. snack bar.

the kids loved the big tv

breakfast had a free pool table in the lobby and other assorted games for kids and families room clean and

breakfast was limited

was nice but the pool was out of order and our church kids had raised money for this trip through fundraisers and

the breakfast had a lot of great options.

the breakfast was different every day of my stay (6 days)

have stayed here before many times, great place to stay with family, great continental breakfast, nothing fancy, neat, clean, staff very friendly, appreciate their customer service

excellent hotel. súper confortable. breakfast wide variety and extra clean.

breakfast and the ability for late check out.

the pool are was very clean

i loved the pool area, kids loved it

the gym area is never open either

pool

the pool was nice to have, not a lot of noise

breakfast was the typical fare but it was fresh and hit the spot

only 4 channels mold in shower seating in the room dirty poor condition had party in pool area was next to outside door slamming all

no breakfast no even a grab and go or muffins.

pool hours could be a little longer.

and the faucet fell completely off when i try to turn the water on in the little kitchenette

are so many things that i liked about this hotel - the location, the breakfast (amazing), the pool area, hot tub and the gym

pool was very nice.

a longer period for breakfast on weekends

breakfast was great! the room was very very clean and staff was awesome.

breakfast was very good and fresh

nice. staff at breakfast was outstanding

this hotel was just like new! comfortable. breakfast was well maintained. staff was friendly. i

location and the patio out by the pool was very comforting and relaxing

there were not a lot of options at breakfast compared to other townplace suites that i have stayed at before

room was very clean, kitchen was amazing and the hotel staff was incredible

complimentary breakfast was a huge plus also

breakfast had fewer options than others i had been to and the room was lacking some linens and

great room with a fantastic a/c! the location and breakfast bar were superb.

their breakfast wasn't good at all and their pool was closed

i loved that the pool was open 24 hours a day!

the mini fridge was dirty with a pool of dark liquid in the bottom, and the microwave had not been cleaned out in some time

and accommodating to me, my family and my autistic daughter feels very safe here and loves the pool

pool was nice

very minor. leaves in the pool.

pool need a little more attention water cloudy

the breakfast was wonderful no donuts actually real food

was nice,breakfast was at a great time,room had a microwave and a refrigerator

breakfast buffet was really good

seems like they need to use a better laundry detergent, with bleach or peroxide

i liked the breakfast there were lots of choices . my kids really enjoyed the pool as well.

pool, gym, and breakfast should definitely be up and running at this point

laundry

the breakfast and pool were closed

the lobby is gorgeous, the pool was nice and the staff was friendly

we didn’t get up in time for breakfast but everything else was nice

was very clean staff was helpful and nice great variety of breakfast choices

was friendly, location was right were we needed to be, decent breakfast, pool, gym, had a publix right behind it, and also had like 5/6 different restaurants right behind

the breakfast buffet was as good as any restaurant

pool wasn't clean

breakfast was wonderful

other kids running up and down the hall and they ring my room did it twice there was a football team

the kids above us were a bit noisy; paint fumes from the renovations.

it was very clean. the girl at the front desk was amazing! good location. good breakfast

it’s beautiful and everything great including the breakfast. great team members there

the lobby and breakfast area were immaculately clean

good breakfast and clean rooms, friendly staff.

i had any questions or concerns and i really appreciate that, i felt right at home and again the breakfast food was excellent and i will say i heard a few other people asking for waffles that were

location was great, the gym was very nice, and breakfast was nice

loved the pool and exercise area wish the fire pit would ve worked rooms were nice and

rge room, good storage, large shower, convenient pull-out second desk, small bar area)

i selected this hotel because we wanted an indoor pool for the kids

the women at the front desk and bar gave me all kinds of tips on things to see and places to eat

kids running around the hall during the night

pool really small and no hot tub

fitness equipment wasn't working

breakfast was great, and fitness room outstanding

clean room. staff was very nice and friendly. breakfast was great.

the room was good and the breakfast was good

hot tub, cleanliness, staff, breakfast, coffee was ok, but like mine stronger, just me, kids, grand kids liked the pool and the spanish fort town center being close by, fun park for the

good coffee on breakfast area

the kids actually enjoyed this more since they could spread out and watch cartoons while they ate

but for a coffee drinker like myself, that meant i had to go downstairs to the breakfast area to get coffee

super nice and clean facility. great staff and great offerings for breakfast.

breakfast was delicious

breakfast was the best i have ever had at a hotel

friendly staff great breakfast

rooms was very clean and nice, breakfast was great

good service, very clean and nice, great breakfast

the pool was heated and my grandchildren enjoyed it

honors member and i was highly disappointed but my stay in those lack of service no breakfast bar etc i will not be coming back to this

there is a pool and gym which is nice

our room that was booked included breakfast she told him he could only get 2 eggs or a breakfast bar or had to pay for anything else

indoor pool and the fact that it was heated

no hot breakfast

everything was amazing. awesome breakfast. rooms were perfect.

the breakfast was good. liked the pancake machine.

the mini breakfast was good and that hotel was comfortable to stay in

laundry dirty, hot, no a/c, no place to sit.

the breakfast was awesome both days . the rooms were clean and fresh.

even though it was covid they still manage to give health breakfast bags that’s a

kitchen was ready to use

staff was very helpful and friendly, the continental breakfast was good and it was convenient

we were impressed with the kitchenette area and all of the amenities

personnel was lovely, we enjoyed the swimming pool, we enjoyed every aspect of our visit

pool was being cleaned

shuttle service was great. breakfast was excellent and rooms were clean with comfortable beds.

the location was excellent with the sushi restaurant and bar within walking distance

walls are very thin and pool hours should be applied after 9 pm

very clean and spacious room. courteous staff and good hot breakfast

i checked in, believe her name was yacht, was wonderful, and the lobby was clean, and plenty of parking

i loved everything except the breakfast food

forgot to add the parking lot is way too dark

provided a wonderful breakfast and dinner selection that was included in the stay at the hotel

they have a snack/drink section downstairs, which was also great with 2 kids in tow

the kids loved making their own waffles

the point, anyhow that is what we did, and then we’re advised that the facility was charging a pet fee

small laundry area

they had breakfast and a late check out.

breakfast in the restaurant was excellent and our drinks from the bar were delicious

pool not available - sent next door to smaller pool

had to ask for soap bar for shower

pool was in rough condition, it was clean, just had a lot of paint chipping and some erosion on

the pool was very clean and nice.

clean hotel and really good breakfast

i wish we could have gotten to use the pool

good breakfast. surrounding area was under construction so a little messy

we felt safe, it was clean, breakfast was good, gym was perfect

breakfast

fully stocked bathroom and kitchen, spacious elevators, comfortable beds, sofa-bed, access to gym

breakfast was lame

she went above and beyond for me because i was late getting downstairs to breakfast

the gym was excellent and well-equipped

breakfast was lacking any hot food or juice. no pool.

there's a good size refrigerator/kitchenette

great gym and breakfast!

clean, amazing staff, great pool, huge room, comfy beds, amazing breakfast

great rooms! great little gym.

pool area was not very clean, the smoking area was very dirty

the breakfast was great the bed were extremely soft hotel was very clean

the pool was nice

i liked it very much. nice staff, nice room, nice pool.

the breakfast was satisfactory

breakfast was great

the pictures were exactly like the room, spa tub and all. even down to the same type of bedding.

the pool was closed, but i lived.

pool was very clean and staff was very friendly

the staff and pool where great and the room was a good price

pool wasn't clean so we couldn't use it if we wanted to

hotel and pool were exceptional

pool had lots of bugs in it

pool

pool needs alot of maintenance

the pool

and would take ,providing our breakfast, home with us

will comfort suites open up the pool

we also took advantage of the late check out, which was very nice

the variety for breakfast!

enjoyed the pool, but could use a hot tub

breakfast was weak. building is showing wear from use and age.

dirty doors, dirty pictures, muddy pool water

i don't ever eat breakfast

the breakfast, i love it :)

breakfast was fresh and easy for a mother of 3

pool access and front desk reception

had great breakfast the next morning to start my day

the pool was open

clean and comfortable. good breakfast.

coffee was great and the continental breakfast was good

location close to grandkids easy off the interstate. nice breakfast.

breakfast was good swimming pool and gym..

great having lots of pillows love the breakfast included and the coffee station

the pool was open which my kids loved and we weren't expecting since most are still closed

the breakfast was super, parking was great, we enjoyed our one night stay.

hotel listed laundry facility but there were no washer and dryers... unbelievable .....

rooms were clean, beds extra comfortable, and the breakfast was great

air con didnt work .. shower screen dirty .. laundry in hallway ...

glad there was a guest laundry, as we’ve been traveling a while.

breakfast was ok

breakfast was perfect

location was great quick access to a lot of things, good, retail and movies , breakfast was good a lot of variety, the rooms were beautiful very clean housekeeping do a great

breakfast was better than most.

left before breakfast opened, had no complaints with our stay, was totally satisfied, myia the young lady at

ol, grilling area, fire pit area

breakfast was good and the staff were so sweet and kept everything very clean

breakfast was good. salt water pool. good shower head.

pool was closed.

room and friendly staff (except front desk in the morning they are to busy for greeting), nice pool and breakfast

gym closed

breakfast could have been better.

comfortable bed, very clean room, good breakfast, and perfect location.

that the pool was closed on our stay.

very nice hotel the kids loved the pool

they offer breakfast everyday the hot food consists of sausage potatoes and eggs

we enjoyed the breakfast offered to the guests

due to covid there was no breakfast, only coffee & danishes. also, no gym or pool

the pool was very relaxing

remodeled everything, huge room with 2 king sized beds , hbo/ cable swivel tv, nice but small pool , good water pressure / hot water , and great waffles

breakfast staff was courteous & kind, food was delicious.

the pool was a little small but at least they have one

the pool and hot tub were a great way to relax after a long day of walking

laundry on site (3rd

we enjoyed free breakfast every morning

pool and hot tub

the pool was under construction

was friendly & breakfast was awesome

it had pool and hot tub

breakfast was great. the staff had the breakfast out at 5:30 am.

breakfast was great and a variety of choices. great location, clean, and modern.

the pool was open 10 hours a day

pool was not open

the room was comfortable and spacious and the breakfast was great

breakfast was delicious and the rooms were clean and comfortable.

central location, pool

there was a handy guest laundry onsite if needed

it has many amenities, including breakfast, a pool, and an outdoor sitting area

also i had to go back to front desk to ask for wifi password because the employee forgot to put on the key packet was too busy to answer the phone

very clean, updated, and good breakfast.

excellent value, comfortable room, ample free parking, friendly staff

exceptional staff clean room very good breakfast ud83dudc4c

i'd live in their and breakfast area

the salt water pool was very clean and they always had fresh towels

pool could use chlorine

breakfast was very good location was perfect for me

left saturday night to eat dinner off site and when we got back every parking space was full

the pool was amazing and the was even better

breakfast in room service was superb! did it both days we were in the room at breakfast time.

loved breakfast and lunch. loved live music at the bar great southern hospitality

we love the golf, the fire pits and the margaritas

very clean room, good wifi and nice place

wifi channel selection was good. ac worked. young lady at the front desk was nice.

well lighted parking lot.

parking space

nice pool

the pool wasn't open beach stay

not clean and smelled bad, pool looked like it had not been taken care of in months.

pool, no coffee maker in room, no coffee in lobby

pool was

the pool was very small even though i didn't get in did the property