the pool and hot tub are open, i just didn't use them

made it easy for families with little kids

the breakfast was fantastic

hot breakfast and especially the hot snacks in the evening.

positioned at the second main entrance directly across from the gym and elevator, and pool

location and pool

your nice and patience with our kids especially who were running and playing in the breakfast room that night

booked thinking there was a pool

that the pool closed so early and we didn't get a chance to enjoy it

were disappointed that the pool was not in service

one reason we chose this hotel was breakfast

wish they had a better breakfast but everything else was amazing

could have a better breakfast selection

carpets need shampooed. debris in laundry room needs picked up.

room cleaning i like the attendance i like the way the clerk come to you with respect i like the laundry room everything nice and clean the grounds are clean the to stay away is clean i like to

restaurant on same lot and quick trip both just a hop skip, laundry room pool the continental breakfast your kids will love you for it , and the owners are the best couple i have ever met very

was quiet, and the breakfast was good

was a little disappointed with the selection of breakfast foods provided

is safe convenient restaurant on same lot and quick trip both just a hop skip, laundry room pool the continental breakfast your kids will love you for it , and the owners are the best couple

lot , neighborhood is safe convenient restaurant on same lot and quick trip both just a hop skip, laundry room pool the continental breakfast your kids will love you for it , and the owners are the

good breakfast too

pool was moldy

breakfast included and was very good

in addition to all of this, they have a very nice indoor pool

breakfast choices

told me late check out on checkin but last day said no to the late check out .

convenient location, helpful staff, kitchen in the room, smimming pool and excercise room.

the breakfast could of been better. walffle maker

it's clean and the kitchen is beneficial for a long stay

a pleasant stay the room was clean they have dishes ,pots, pans ,and utensils you can use , their kitchenette was perfect to cook a few small meal

no breakfast, only at greenmill

the sofa bed was not very soft for the kids.

room service was poor, they screwed up our order twice once they sent our order to room 420 instead

thought there was hot free brkfst but it was not. guest laundry was in different building!

location was fantastic--easy to get everywhere we needed. kids loved the pool.

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

raining-couldn't use the pool

the pool wasnt open

great staff, great breakfast

more breakfast options.

loved the breakfast waffles yummy

there is a small pool and a very basic gym

breakfast was excellent and fresh and a nice touch on our last day was the bacon

breakfast and pool were awesome

breakfast and location were great!

clean and comfortable! breakfast exceeded all expectations.

kitchenette. the bed was super comfortable! neat and tidy room.

the free laundry is great.and the kitchen.with a full size fridge

work space nice linens absorbant towels magnifing mirror that could leave the bathroom great fitness center free coffee everything i didn't know i needed was

the free laundry room was great

the free laundry is great.and the kitchen.with a full size fridge

would rather had a hot breakfast

the staff was kind and professional, the complimentary breakfast had a wide variety of food.

small complaints would be breakfast(not impressive for over $100 a night), and there was more than enough room in our king

could not use pool

very quiet even on first floor near breakfast area

excellent facilities. friendly staff. close to ku clinic. great breakfast. very clean.

breakfast was good and rooms were clean, nice bathroom

the breakfast was great and the room felt really secure

breakfast was not all that good

breakfast was unreal amazing. clean room and super friendly staff

overall breakfast good. very small cups for juice.

pool, comfy beds, fresh linen, great breakfast

mold in the ceiling and non working pool.

breakfast was good, enjoyed it.

breakfast left much to be desired

checking in, i'd inquired about late check-out, as my next day flight was close to 4 pm, and clerk told me to ask about that the

the laundry room

the shower, room table / desk, good lighting first floor location close to laundryvendingoffice

great location near the hospital excellent breakfast,comfortable rooms

comfortable beds, great breakfast and love the coffee!!

excellent breakfast! the seating area was very comfortable and clean

friendly staff and the organization they have for the breakfast

they allowed us a late check out do to cold weather and timing of doctor appointment

pool was completely drained

the pool was a little small and i wish they had a hot tub

did not get to try other amenities like pool, fitness room, the bistro, as we did not spend a lot of time at the hotel

pool extra small but i typically dont use

thought the drinks and the service at the bar was exceptional

more choices on room service menu but given the size of the hotel it isn t to be expected

they had a free shuttle to and from the plaza and we were very impressed

the rooftop pool with an adjacent bar area is nice

we really liked the availability of the complimentary shuttle service to restaurants in the country club plaza area

they do have a shuttle, but just know you aren't going to be walking out the front door and into the shopping area

the pool wasn t heated.

was great lots of options for our young kids

kitchen area was dirty and trash was over flowing

kitchen help man was very unfriendly.

pool had ants on the pool deck

breakfast was one of the best i have ever had

they went out of their way to speak to me every day, from the kitchen to housekeeping

i liked the room and the gym

had a mini kitchenette

hear people above or beside me and i felt our room was well insulated and of good quality that my kids weren’t bothering people below or beside us as well

breakfast but selection a bit limited

they offer breakfast but it was honey buns cereal bar and water

room and lobby were spotless. staff was friendly and helpful. breakfast was fresh and hot

pool wasn’t available

selection at the breakfast bar was lacking

breakfast was $100 for two adults and two kids

kids and i needed it

liked that i could take actual glass bar ware from the bar to my room

breakfast was $100 for two adults and two kids

many kids were here, there was something going on in kc that there were tons of kids, but hey the hotel

the wifi was incredibly slow

were several cars sitting in the parking lot that looked like they had been there for a long time

i used the gym-some equipment does need maintenance, otherwise got what i needed from the equipment

swimming pool was not available at the time of my stay.

wifi did not work, fridge did not work, and ice machine on my floor didn't work

breakfast was also great

free breakfast and dinner reception

pool wasn't working for first two days we were there but the amazing ms

from staff, to rooms to breakfast; one of the best we have stayed at

very homey and comfy with delicious breakfast

the facilities met our expectations, we like nicer places, but they only have an outdoor pool which was closed

the fitness center was very nice, nicer than some gyms i have been to, especially the locker room

hotel employee behind the bar is a real pro

i felt spoiled while i was there, especially by the pool cabana

the bar and restaurant area were gorgeous

room service was very good. we like the lounge a lot. free parking and wifi are very nice.

bar and dining room mgr

breakfast was delivered via room service and was a very nice meal

room service food was not as good as the restaurant s

), the bar and live music is a fantastic way to end the day - highly recommend) and the hotel has an

the fitness center had three pieces of equipment

clothes never got dried need music at the pool

clean, well insulated against sound, friendly staff, good breakfast and hot water, tea and coffee always on hand

they have laundry room. very convenient.

such a comfortable bed, very clean all over the hotel, and the breakfast was great!

the pool is not too cold or too small

was fairly warm during out visit and the outdoor pool was still too cold to get in

breakfast was great

we were on the top floor which is very hot in the hallways (laundry is in the top floor for

breakfast was great! pool is very clean and private. staff is very friendly. rooms were clean.

kids running about at 2am.

only thing that i didn’t like was the fact that the sports team kids staying there were not supervised by their parents

the complimentary breakfast was not close to what i expected coming from such a quality hotel.

pool & hot tub tiny

the breakfast and extra room were great since we had three small children.

the gym was also great

good, breakfast a pleasant surprise

the gym had a good variety of exercise equipment

location , investment made for the things starting from gym equipment then cooking apparatus

for a few minutes because it was august) i stayed for a week, and they had a good rotation of hot breakfast items available

price of cocktails at the hotel bar

family friendly the bar stayed open late

liked the indoor parking and on site food and bar areas

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

clean facilities and a nice gym

good location. nice fitness center. decent upkeep.

bar and restaurant were closed

breakfast sausage

quiet , it s covid 19 so i didn t use the pool or other facilities, but they looked clean

people were in the elevators, pool, lobby and dinning area together; no mask mostly and no complaints

pool wasn t operating but we weren t planning on using it anyway but others might be

gym seemed well-equipped although i did not use during my stay it due to illness

it’s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

only white bread offered for breakfast for toast.

breakfast wasn't great

the room was very clean and comfortable and the kids enjoyed the pool

disliked that the pool was closed and it was not listed anywhere on booking or at the hotel

the breakfast was exactly the same every morning they should at least vary on diferente types of fruit

parking was suitable, could view vehicle from room.

there were also so many iffy looking people wandering around the parking lot or halls outside the rooms

ind you my husband is a mobile mechanic and don't even have a parking ticket) now we just paid all the money for a week and there is snow on the ground and 2

people were very friendly. the staff was all out cleaning rooms the yard and the parking lot

wifi fast

shuttle service

the location is perfect and the shuttle makes getting around very easy.

the free shuttle was very helpful for helping us get around to the nearby area.

shuttle to the plaza was nice

are locals but just got away from the kids for a night

cheap pet friendly and has a kitchen, staff was friendly

i've stayed at places which offered full breakfast

'hot breakfast' is hot water with instant oatmeal packets

only complaint i have on the whole deal is it said it provided breakfast and we were thinking a good breakfast

we get a lil breakfast brown baggie and coffe to start the day

the place was full of soccer kids running wild

pool

kids running halls during quiet time no security, 15$ a day for parking what s up with that never

like that the facility had a gym and a bar

nice big pool inside and outside for the kids

room service and discrimatory factors in the coffee shop.

i loved the fact at the pool had the chair lifts for handicapped people

shower/dressing room in the pool area needs attention

the pool was lovely, but my husband doesn t like to swim

pool was a little cold for an inside pool but that is just being picky and a strech to say i didnt

we had hoped the hotel bar would have stayed open later than midnight.

the shuttle driver was very nice

loved the room and bar the bartender was very nice n friendly

the shuttle was also a huge help

“internet tv” didn’t work so my kids were t able to watch netflix

breakfast wasn’t that good

pool was extremely small

breakfast was good, hotel was clean, staff was great and location was perfect

the pool was open late, and the room was very spacious

haven’t used the pool or gym but they look very nice

friendly staff including the breakfast bar

the front desk and breakfast staff members could not have been nicer

we booked a queen deluxe room for 2 kids & 2 adults

the pool was closed on check out day so the kids were bummed they couldn’t swim

everything about it it makes you feel at home they serve breakfast and dinner man great staff just a good

indoor pool was cold during our stay in october so didn’t get to enjoy it

dirty silverware in the room’s kitchen drawers and urine on and around the stool in our bathroom

very friendly, nice amenities and kitchen, breakfasts, and the evening snacks/wine.

no hot tub, bigger pool

breakfast very nice

the room was clean and spacious. we enjoyed the pool and gym. the bistro was nice as well.

liked the gym !

pool , hot tub and courtyard very clean and

enjoyed the pool and hot tub

clean, quiet, friendly staff, nice pool and hot tub

a continental breakfast but not necessary the price and convience of the small kitchenette in room more than makes

the rooms and laundry room and facility is very well kept and clean

laundry machine was old

they didn’t have any utensils etc… kitchen was not stocked with anything.

was surprised at the little kitchen. great staff

friendly & professional desk staff, clean room, nice decor, good location, ample parking.

the staff was so nice and friendly. the breakfast was great and it was so clean

clean room and hotel underground parking was great for the storm that

we loved the pool, breakfast and new room!

parking was interesting

room service was excellent.

and they even had little snacks for the eclipse viewers (nice touch, kids loved it

it would've been nice for the pool area to be open a little later

we had a long day wanted to order room service, ended up leaving again to get food

the indoor pool is a nice touch

no breakfast and no wash clothes in the bath room. plenty of other towels.

staff was friendly. i liked having a kitchenette in my room.

no one told me about breakfast

was difficult after breakfast closed to find water to fill glasses; the ice was available, but not the water

only reason it didn't get a perfect rating was the kitchen sink water pressure was almost non-existent, so was a little irritating using the bathroom

i love the convenience of having a bar and restaurant

i guess if you really had to say anything that could be slightly better it would be a bigger bar and a little better exercise room

was very comfortable and the facilities like the pool and gym were very nice

my spouse and i loved the late check out

how clean and friendly the staff was minus one waitress at the bar she was rude

the staff, breakfast and the cleanliness.

the breakfast was also very good

fitness center was also clean and equipment worked well

great shower and breakfast

only thing we didn't like was the continental breakfast options, but i understand that covid makes things difficult with food

clean, safe and comfortable. the location was perfect. pool and gym were awesome.

location, staff, pool and comfy room. southern hospitality in the beautiful midwest.

good breakfast and clean room

breakfast was amazing

in the halls in the morning from other quest (kids playing and yelling with little or no adult supervision)

there was no swimming pool.

the hotel is super nice, pool is nice. nice big clean room. friendly staff

my stay was was a getaway-as a mom of 4 kids and a school social worker during one of the toughest school years- so i was taking a night

3rd floor view, lovely courtyard setting, great pool

would have been nice to know ahead of time that the pool was closed for maintenance

the breakfast area was fully crowded from 7am until i left ( but it must have been great

that the pool is outdoors

small bar where i could get a glass of

pool wasn't open

an indoor pool would have made this place amazing but other than that no complaints!

the breakfast is amazing for the price

the comfortable bed!!! the quiet environment. different selection of breakfast....

breakfast

the breakfast that was served was very good

clean & comfortable. staff friendly. decent breakfast as well!

easy check in. amazing breakfast. all public areas were very well kept.

kids allowed to roam halls past 1am

instead i went home and did laundry, and did not make it back

never make it to breakfast

my family (husband and 3 kids) had it to ourselves when we were swimming first thing in the morning

pool

nice bar (and friendly bartender)

great location. very clean. big pool!

i also like the fact they have a bar in the hotel downstairs

pool was out of service

location was awesome and the pool hours were great for the kids.

nice quite kids loved the pool

kids like the double tvs in the room

pool area was freezing cold air coming in from windows and doors.

cleanliness of room and breakfast

was next to guest laundry

pool was closed until further notice but we were not notified of this until we tried to go swimming

tasty breakfast in lobby each morning

was arriving,the entry door to our room was out of order from outside,and room was great,but kitchen outlets did not work had to use outlet above kitchen table

the property is well maintained and it has many amenities-pool, fitness room, laundry, outdoor seating areas, basketball court

breakfast need to be better as in serving sausage all the time

the pool was closed

pool and gym area are not really fit for use

no pool or hot tub, as advertised

even though we arrived late the staff was very friendly. the breakfast they served was amazing!!

dirty room , tv didnt work, had drug bust in room next to mine when my kids were with me.

we requested an early check in for 1pm, and arrived at 1245pm

it was just a escape from home to watch the superbowl without the kids interrupting us

bed was comfortable. they have a pool that the kids enjoyed.

at that moment i wondered what we were in for as i was traveling with two kids

the gym was nice and always clean

breakfast was not great but it was better than other hotels.

splatters on my bathroom door and dust on the bathtub liner- vent cover hanging down from ceiling gym had no weights and cable stopped working - told staff but they did not come fix it breakfast

great location ,very comfortable beds,front desk people amazing. breakfast was good

the breakfast was definitely a plus before heading out to work. the staff was super helpful.

view and the ease of parking the car and being close enough to shopping and fun things for the kids

great gym.

wish they would upgrade the pool area

gymnasium and pool area great, loved the variety of work out options

limited room service, while necessary, is a pain

rooftop bar could of been open

think think that's the right word?).

is across the street from a bar and got a little loud in the wee hours of the morning but the staff did everything they could

i wish that the espresso bar was open earlier than 7am... even 6:45 would be great!

location, cool vibe, the bottom floor bar and rooftop bar were both excellent

there was kids running up and down hallway knocking on doors well into the night that was pretty annoying

the pet fee!!!

was put in a room near to swimming pool & gym - gets noisy with kids running around.

the swimming pool in the workout facility

the pool was indoors and they had a lot of outside area to sit

early check in great views very clean

fantastic view and pool.

great pool

bar staff at spectators over this weekend were horrible

nice, open bar with food

95 to be able to load money on to do laundry

and i loved the kitchen

wish there was more of a selection for the breakfast

also, they did not have laundry detergent but charged pretty high amounts for laundry facilities

an the kitchen area has enough space to cook a whole meal

all it was was a king bed a fold out love seat and a kitchenette

the pool is fairly small and not heated.

breakfast was great! the room was very clean and the staff were very friendly!

good location ... pool ... nice staff ...

the provided breakfast had something for everyone, and with basically a full kitchen in the room, we had the freedom to bring groceries and/or heat up left overs from any of

got late check out but they were kind of weird about it

beautiful bar that was open until 11pm, last call at 10:45pm

bit disappointed that the bar and restaurant were not open when we were there over monday night -- only weekends at this

i liked how everything was fresh and new like and the bar was convenient and good

the hotel was super clean, good amenities (gym), and good location

i wish hotels had a cut-off time for kids in the pool area

the terrace bar was lively at night, but other than that - things were pretty peaceful and would be great for

pool was closed, bar closed at 9 pm.

the food in room service was excellent! as well as the breakfast!

the breakfast was out of this world - first i've had so many hot selections and the cook will make you

is new with all the amenities you’d want: fitness center, outdoor meeting space, indoor pool, and best of all: modern rooms with microwave,

the breakfast had a great variety and had great hours

friendly staff, clean facility, great breakfast!

the pool was warm and comfortable for swimming. staff were pleasant, clean room.

breakfast wasn’t the best no wheat free gluten free option

the location breakfast my wife wasn’t a fan she liked the bagel bar and fruit bar but would of liked more options on the actual food in the buffet other then that

pool had the warmest water ever, felt great

ruben at the bar in the evening was top notch and so fun

not a big deal but i had to ask what time breakfast was and where the gym was and where the pool was

we did not get any housekeeping service during our stay and the pool was closed

last time they offered my kids a welcome snack and it really made check in special

the pool was great, the little coffee shop was perfect for a grab and go breakfast before we headed out

nothing. needed was a place where my grand kids could get burgers and fries pizza

of my partner s nut allergy by making sure there was no cross contamination with our room service orders

everything from valet to late night room service were amazing!

pool

i had an unfortunate event at the record bar the night of and i left early without breakfast the next day

really nice room, gym was also nice. cocktail at bar was nice when it was open.

when we came in after a night of bar crawling, we had a security guard asking us if we were guests, ensuring our safety

only avaiable was a small bar like order area

nice gym

breakfast options were good and the pool was also great for a refreshing swim

the pool was wonderful area for all the kids and of course the free cookies with popcorn was a hit with

guests, no bedding for the pull out sofa (which also had stains), gross spots left on the kitchen floor, and no key cards for the first two days of our stay which was really inconvenient as

heater on the pool was broken which made it too cold to swim

stops at the door of the hotel, the staff was extremely friendly and very professional and a nice gym &

at the door of the hotel, the staff was extremely friendly and very professional and a nice gym & breakfast

location, room, gym

great location! very nice clean rooms! great breakfast!

didn't have breakfast at the hotel, so i cannot say if it was good or not

about the noise she was here and the lady said they had a contract with someone and so there was kids up there what is she want her to do about it after telling her we should have been informed of

but it was enough, kids were happy

pet friendly, free parking, breakfast included with great waffles

the gym was a little disappointing.

problem was truck were taking 2 parking spots and left patrons looking for parking elsewhere and not

i also did not like the fact that the bar does not open until 4pm

location was great for attending an event in the p&l district and bar was solid.

nice bar too

no minibar/alcohol options outside of room service

including the buffet breakfast

it was an inconvenience to help me and speech was fast and just going thru the motions for wifi

room service for breakfast

we could see nearby rooftop pools open, and it was 90+ degrees outside

location was great, lobby was nice, bar was nice.

in addition the staff ( front desk, valets, bar and coffee bar staff and housekeeping)is wonderful and genuinely attentive in a kind and caring

hotel bar staff made fantastic cocktails and the decor of the lobby and bar is perfect for a 1920s

the coffee bar seemed under staffed each morning which created a slow start to the morning.

grand classic older hotel nice bar and wonderful restaurant

check in was unpleasant. server in bar was average. neither had much personality or hospitality.

rowdy teens at the pool without a parent

however no laundry bag nor any bar or hand soap

everything, location , room service, everyone was friendly and very helpful

comfort wise the place was satisfactory although i was a little disappointed the facilities(pool,gym) closed by 10 which was when i happened to be there to enjoy them although most places do that (+)i enjoyed the staff and the location... the pool was nice and the gym was great... (+)friendly staff. delicious coffee. lots of amenities - gym, pool, restaurant, coffee shop, valet. (+) nice pool and gym

restaurant & no room service

bar within the hotel is nice and cozy and has a fine selection of borbon and other whiskey's to

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

room service breakfast was not that great

room service dine in options

nice bar downstairs

loved the hotel bar and restaurant! great location!

room service was quick and tasty, bar downstairs had really nice cocktails too

and the fitness room was better than most

we were just informed wrong about the breakfast times on weekends

the pool was great for the kids and the really enjoyed it

the breakfast had great variety and also was closely serviced (items kept full at correct temperatures, (-)i would of like more options for breakfast but due to covid they were doing the best they could. (+)decent breakfast, nice pool and hot tub area. (+) breakfast was fresh (+) breakfast was really great and the customer service staff was very friendly and helpful (-)breakfast pancakes disappointing, elevator seemed slower than normal, though i never had to wait (+) breakfast was also very good (+)love this hotel. great breakfast, great pool, great room. everything is fabulous here (+)close to the highway breakfast buffet (+)clean, friendly, great breakfast!

the pool and hot tub area was the cleanest and best-kept of any place i ve stayed

decent breakfast, nice pool and hot tub area.

love this hotel. great breakfast, great pool, great room. everything is fabulous here

the gym was great

, dresser with built in bar type fridge which worked for our needs

very nice old hotel with a excellent bar and grill.

the gym was really cool and i loved the penguins

nice and open rooms. well decorated with a nice bar and restaurant.