pool wasn't open but it was april 27th

breakfast was yum

breakfast was really good, clean room super nice staff, yes we would stay again!

very clean and nice breakfast at a affordable price

free breakfast wasn’t bad

great breakfast. liked the foot stool with arm chair

3 nights and booked here exclusively for indoor pool but was broken entire stay

clean & great free breakfast options.

no hot breakfast

location, late check out

not use wifi

the breakfast was very minimal unlike other chpice properties,

cereal selection for breakfast could have been better

breakfast did not have

we were not a fan of the bagged breakfast option, seems like they didn't have enough supplies.

complimentary breakfast was below par

breakfast: delicious omelette with cheese, cereal, pastries, yogurt and other good food available

breakfast was a breakfast sandwich i’m sure due to covid

very nice peaceful breakfast be good just wish they have snacks and stuff

the continental breakfast wasn't allowed to bring back food to my wife in the room

staff were nice, but couldn't commit to an early check in

wish the pool had been open

front desk person was hospitable and knowledgeable plus they have free laundry.

the room was large with a small kitchenette.

nice large rooms love the pool and outside area nice grilling area

didn t like that the property pool is under construction until june, which sucks because i wanted to go swimming

very clean . free breakfast. great price

breakfast

the free breakfast

the only issue i had is the breakfast menu is very limited, with terrible choices

the breakfast

that the indoor pool was closed and it was raining outside so not much to do.

great variety of breakfast.. location was perfect

room was overbooked but we got a free upgrade with no problem and was able to do a late check

having pool towels was a plus

pool was super cold, no point in having an indoor pool if it’s freezing that was my point in

the kitchen help did bring out more, but some folks seemed a little upset

the gym equipment was dirty and not working properly

the kids in there were extremely rowdy and causing lots of noise

i wanted to use the gym but it was closed

that i didn't go to the gym

beds, good sized showers, clean rooms, very nice and helpful staff, best continental breakfast buffet i have ever seen

ok gym

new hotel, good pool

very clean rooms and great breakfast.

since we stayed during christmas, the hotel leaned into the holiday spirit with a kids’ coloring table set up near the christmas tree, which was such a sweet touch

pool was closed

i didn't have a microwave in the room, would have been convenient with kids

rooms very nice,bathroom stylish,liked the bar and chicken wings.

front desk staff and bar staff were very friendly and helpful

the fact i told my kids it was an indoor pool but wasn't put on website it was closed

breakfast was good, nothing could of been better, rooms and workers were very kind and helpful

no indoor pool.

staff, breakfast,and location

staff location and breakfast

breakfast was surprisingly good (we had waffles)

location was great. did not do the breakfast!

can late so didnt make it to the pool

i went while it was cold so no pool.. over all nothing bad to say about it.

breakfast was all carbs, which does not suit for diabetics.

breakfast options greater than would’ve expected including sausage , eggs and waffles

continental breakfast. good coffee.

great breakfast beautiful rooms friendly, helpful hosts

no breakfast, the palace was amazing , one thing the room needs mini fridge!

was very nice the children have fun in the pool because they stayed open late they had an awesome

the pool and fitness facilities were very nice. the room had enough space for family of 5.

the pool was great, breakfast was great. late pool & gym hours

kids at pool were loud all night

kids in the pool alone

they also let us have an early check in after an 8 straight hour drive

heat in the pool was none

they were limited on the continental breakfast

continental breakfast

the room was great size clean staff was very friendly! my children loved the pool.

beds,room size,location,breakfast.

everything was great. wish there was indoor pool for kids

breakfast was good even though i came downstairs late so i was not able to get the hot breakfast

the pool closes to early.

the breakfast was delicious.

their pet fee is $25 per pet per night

had to pay a $25 non refundable pet fee, because we left the paperwork at home for our emotional support pet, but offered to go

staff was wonderful, very clean rooms and delicious breakfast

love the weight room and pool

everything was great. the kids loved the pool.

the couch was dirty looking- i wouldn’t let my kids sit on it

gutters clogged, people partying in parking lot at 2:30 am, people living in the hotel full time, kids picking up school bus

woke up sweating had to crack the door for some air didn't get a refund after morning with all my kids was interrupted by no electricity

staff was excellent. room was clean. breakfast was good.

outstanding breakfast. quiet. huge room.

breakfast was great! convenient to i-85.

the staff were very friendly and helpful. they have an amazing breakfast.

everything but the breakfast

the only thing was the breakfast but it was simple and easy overall i wouldn't change anything.

breakfast was very good

full garbage can near the pool, even though there were only 3 people at any time.

comfortable place to stay - good hot breakfast - clean

hubby would've liked eggs at breakfast

period so no breakfast and no pool

the breakfast was more than i had expected

the breakfast was very good with a variety of foods to choose from

very cheery and attentive to the breakfast area and its cleanliness

breakfast was amazing ud83eudd29

breakfast- hot items( eggs, sausages, etc.) weren't hot. drinks such as coffee, etc. were fine.

breakfast was amazing, i travel often, and this is the best breakfast ever

shady activity in the parking lot

no coffee, breakfast, or strong wifi

lots of free parking and felt safe

the wifi worked great, too

great parking and convenient entry

they had a wonderful hot breakfast

pool green and closed

comfy, clean and good breakfast

pool was closed and breakfast was limited

the pool

good breakfast

the breakfast team neededore help but food was great. waiting on some things

my room and breakfast

it was a nice atmosphere. kids loved it.

had my grandson birthday there and a pool party it was a little over crowded

the kids kept getting in an out of the hot tub at the hotel and their parents did not stop them

so much chlorine in the pool. to the point my eyes burnt from just sitting pool side.

teenage kids were knocking on doors and then running away.

good breakfast

from front desk to breakfast area staff

staff was really nice from check in to the breakfast ladies

loved the breakfast and it was good that they had laundry facilities

breakfast could have been a little better

from the friendly check in to the large and very clean room to the breakfast, pool, parking.

clean, great breakfast, great staff

wish you had a hot tub and bigger pool.

laundry service, fitness center, snacks and drinks available 24/7

the pool was kinda cold

the pool could have been a tad warmer-still shivery/chilly

suit was fully equipped with all kitchen appliances like a regular apartment

nice spacious room and bathroom. the kitchen was a plus

ran down to dollar tree and bought supplies for kitchen- there is stove, fridge, micro so i needed cups, silverware, coffee pot,

not only that it was a food item left in freezer and two big bags of trash/clothes left under the kitchen sink that smelled

had alot of drawers in the kitchen

the kitchen area was amazing

2) the kitchen doesn't come with any pots or iron

me booking my trip when the pool was closed but my spa tub made up for it

breakfast was hot and coffee was good

i quickly grabbed a muffin and coffee the next morning, but from what i saw the breakfast items looked great

the hotel was clean, the staff was friendly and the breakfast was decent.

no indoor pool but other than that we will be back!

checkin to inquire about loud music & was then told it was a customer appreciation party in the parking lot & we were welcome to go

room service was great. we ordered in and the good was excellent.

location was great. pool was good.

breakfast was great. bar was well equipped with great eats and friendly service

parking

no pool

only thing i didn't like that was i forgot to pack a bathing suit to go for a swim in the pool.

i also enjoyed the full service breakfast each morning

that the pool wasn’t open

pool area it was bottles and trash always left out there but considering it’s cameras l would

used the laundry

great breakfast!

very clean. easy check in and out. great breakfast. nice gym. easily accessible.

laundry room venting machine had thing in wrong slots still after three day being told

full breakfast, very clean and a functioning gym.

quiet, clean, very friendly staff and very convenient location for us. breakfast was excellent!

the swimming pool is outdoor and so small

breakfast was good!

pool was closed. no notice of such online or told at check in

breakfast and nice staff

enough food for breakfast.

the property was clean and had breakfast and room was spacious and had living room separately

the breakfast bar was empty food was cold and biscuits was hard ..

everyone was friendly, and the hot breakfast was a plus.....

the room was very spacious for the price. and the breakfast was decent.

everything including the pool and laundry room.

it has a small kitchen but you

kitchen facility.

laundry roomcost a little to much.

light switches didn't work, the stove light didn't work, the kitchen area was not very clean

saturday breakfast was not available at 7am. should have been

my kids favorite part i’m sure was the pool

breakfast was fast, tasty and plentiful though limited. good value!!!

breakfast was great

the room i reserved for 2 adults + 2 children; there were not enough sheets and pillows for the kids; the trundle bed was in the way when pulled out, not comfortable or clean (found a used

it was alot of traffic. it made me a little nervous, i kept my kids close.

strong water pressure in shower dishware for two in full kitchen area saw a lot of guests with their

my accommodations the ability to do laundry the location and the staff .

& unlike other extended stay hotels come with everything you need to cook, clean, shower & do laundry

i enjoyed having a separate bedroom from the grand kids

was clean hotel with a nice pool and exercise room

pool was advertised as heated, it wasn’t. limited breakfast and lunch selections

exterior pool on the main level looked pretty inviting

you have a restaurant on site and you have a gorgeous bar on site also

restaurant and bar on premise

bar staff was friendly and fun

breakfast buffet, 24-hour fitness center

no bench in fitness room but that's it lol

weekend front desk staff was great. helped solve many issues....early check in.

fitness room was very good

loungers are needed in pool area:/

it would be nice if they had eggs and meat for breakfast

t have any breakfast

friendly staff and great breakfast.

morning agent was helpful at breakfast

the kitchen looked like it would’ve been great had they had been open

paying for breakfast.

just wish it had breakfast

was hoping that continental breakfast was included.

only thing that i was a little upset about was they're not being any breakfast anymore

early check in was nice so we could rest before our concert

very friendly/helpful employees, very good free breakfast, dinner, drinks, great location near uncc and metro, frig and microwave in room

my husband and i came here for a funeral and our four kids

breakfast bar, complimentary drinks and food during evening social hour

was nice the room food spa gym front desk staff and the food service staff who cook the food service was

didn't like the fact that there was no breakfast served on the weekends

breakfast, location

breakfast was good also

great breakfast and i loved a 12 noon

sufficient gym

had to drive our wet clothes to a laundry mat to dry them

nice quiet location close to downtown. kids enjoyed the pool and breakfast.

great breakfast and clean

breakfast was phenomenal for a hotel continental breakfast

the selects for breakfast

the pool was great, carpeted stairwell was surprisingly nice... very friendly staff.

benefits were free breakfast with waffles, 2 queen beds, cleanliness, pool, and the staff

fitness machines onsite did not work well. however gym offsite

i had a very early flight and they were able to accommodate an early check in which was very much appreciated

did not know where the laundry room was

rooms with kitchen and dish washer

pool wasn’t in service. we really picked it for the kitchen and pool

great location. large room. nice shower. good breakfast. nice gym.

of the pieces of equipment in the gym were broken

they let us do early check in so we didn’t have to check in late after the concert

our room didn't have refrigerator or microwave but we were permitted to use the microwave in the breakfast area even though

though there is no longer the breakfast i really enjoyed my time there and it was very clean and

missed breakfast

the breakfast was always ready and it was a clean area

they no longer have the breakfast in the morning only coffee and juice

we also had free breakfast every morning

breakfast, they had a lot of choose for breakfast which was nice

the pool. it was dirty.

shower water pressure and breakfast, needs improvement

location, location, location! modern clean hotel, friendly staff and well stocked breakfast

the breakfast could have been a larger variety with meat all i saw was the turkey ham.

beds were comfortable and the gym was

also another bonus was the gym that was available

breakfast times

gym is in awful conditions

there were no chairs at the kitchen table and no dishes

friendly staff, good location and a built in kitchenette. really cheap place to stay.

staff - great location - all extended stay hotels should not say breakfast served

breakfast - did not exist

this hotel for the kitchenette

very clean nicely appointed good breakfast staff easy to deal with

gym equipment was broken

cleanliness, breakfast and location

love the fact they had an indoor pool

pool area is wonderful

guest, i would have wished that their cleaning, linen amounts in room and lack of anything in the kitchenette was clearly stated beforehand

came with kitchenette but no plates or silverware or cups

in the kitchen, on our walls and headboards

rooms had a kitchen, but no pots or utensils, just empty cabinets

the room was very clean. i like that the room has a kitchen.

didn't eat breakfast i woke up too late

nice scrambled eggs for breakfast

complimentary breakfast simple and could have more options.

breakfast was better than i expected based on reviews and photos

breakfast is not all that, but the refrigerator and microwave in your room more than makes up for

love the breakfast, so clean and friendly staff.

extremely friendly and helpful staff, good breakfast, nice room, laundry just for $ 4.5,

easy to find and had breakfast

breakfast

the breakfast was great service was good to

location, truck parking

the staff are very friendly, and pets stay free. there is a free breakfast which includes fruit.

really enjoyed how accommodating they are to pets

they have truck parking and are close to the truck shops

no breakfast but the staff was friendly and went the extra mile for us

more breakfast variety needed it was the same meals each day.

breakfast was good and everything was right on hand

needed an early check in and originally was goin got be charged an extra fee for that but when i got there

only negative thing that i can say is that my boyfriend wasn't allowed to bring breakfast from the free buffet up to the room for me to have being that i wasnt feeling well the

it was clean everything worked fine a light breakfast was provided

the hotel does not have breakfast

no breakfast.. we liked nothing!

breakfast was great and filling

room was very spacey and comfortable. breakfast and pool were pretty good.

pool was to cold rethink locking down the chocolate milk with a note seems flippant booking

customer focused. great breakfast. great staff.

no hot breakfast, but i understand that things are different due to covid.

the outside pool

laundry, spacious, great great breakfast

there were a couple of men at the pool that were drinking and made me and a couple of girl cousins feel uncomfortable with their

we were coming in with a 26' moving truck and it was no problem to park

kids running on the floor, sounded like they were coming through the ceiling

comfy bed, good gym, close to other amenities. friendly and helpful staff.

clean and good facilities hot tub gym business center good breakfast

very clean, good wifi, good location to highways, malls, restaurants, and friendly staff.

stalled vehicles no parking

on the website it made mention of room service but not really any once we got there

were clean, very spacious room, curtain divider, working fridge and freezer, comfy kitchenette, tv with live options and netflix

indoor pool was not warm enough and the area outside the pool was freezing for a super cold weather

the breakfast had many choices besides the usual

nice to have a mini kitchen with dishes etc

we had fun in the indoor pool

the commode did not flush and the pool was out.

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds, quiet, friendly staff

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

it was in a good spot and clean, nice fire pit and pool

weekend to come the weather wasn’t what i thought it would be i really wanted to get in the pool

breakfast was good

very nice staff, clean hotel, good breakfast, quiet. definitely would stay again if in the area

i was assignrd a 1st floor room facing the very near parking lot and busy street

the front desk, the breakfast ladies, the housekeepers and basically anybody who worked there was fantastic

the free continental breakfast was out of milk and sugar the whole stay we were there.

they accommodated my need for early check in as soon as the room was available.

that i was accommodated early check in

my kids enjoyed themselves so much in the pool

the gym is great too

the kitchen staff also very helpful 28th choosing food selections and family friendly

the breakfast was lacking they were always out of something and there weren't many options.

and the breakfast room was pretty

exhorbitant pet fee

the $75 pet fee was too steep

the gym was very nice

the kids asked if we could stay at fairfield again for our next tournament ( we’ve stayed at 2 other

the warm and freindly staff, the clean room, comfy bed, big towels and delicious breakfast.

breakfast was above and beyond every other hotel's i've been to in this price range

when i got there my kids and i were kicked out of the pool because they stated it was closed due to coronavirus

if you don't have a 4th floor room you can hear people walking above you and kids running up and down the

breakfast staff was excellent.

very good breakfast with waffle maker

breakfast was nice and hostess was friendly and eager to serve and or help

it was clean, breakfast good, decent for the price, near stores

we didn't have breakfast

was well kept, had a great breakfast and i felt safe and comfortable in my room as a female solo traveller

because we traveled during the corona virus breakfast was limited items.

the breakfast.

free breakfast

the broken door leading to the pool

only one chair for two people in both the kitchen and sleeping area

breakfast could be better. food was gone before the time it was supposed to be over.

was good, bathrooms were nice and had small kitchen which was handy

loved the spaciousness and the equipped kitchen, quietness, respectful helpful staff

breakfast was great. my kids enjoyed the stay.

selection at breakfast

great location, clean, friendly staff, clean facility, valet, and amazing breakfast!

would've like to see the gym, enjoy the view at the rooftop, and just really appreciate the city life in charlotte

lady at the breakfast bar was very courteous and professional

story short we haven’t been out in months and only had one night to use to steal away from the kids and everyday life

room service hours are limited electrical outlets in room are quite limited and difficult to locate

the room was nice and clean. the staff was friendly and room service was great.

and i enjoyed working in the lobby in the early mornings -- always friendly hellos and good wifi, as well as working in my room where the wifi is also very good

the hotel offer us a ride to the train station in their fancy shuttle, which is a replica of an old london cab

shuttle was not available, had to pay for parking at the hotel and drive to the convention center

the peloton bike in the gym the seat was not adjustable backward or forward, the handle for the adjustment was broken

restaurant room service was good....room clean but floor we stayed on smelled like pot!

room service was great, food better than expected and staff was fantastic and very patient with a

we order room service after coming n for the night

there was 4bof us (2 adults 2 kids) when we checked in they had us in a room with a king bed

the quality of the decor, the luxurious rooms, the bathroom essentials, the well equiped modern gym, the cosy lounge where breakfast is served in a homely manner and if you're fortunate enough to

also, excellent gym in the hotel

they need to let people know that the mini bar isn't free!

fantastic private lounge, service, breakfast, gym

i had to choose something i'd say the cost of the bar inside the room a bit pricey for the product itself from chips to wine nevertheless enjoyed

the pool could have been warmer

we were placed in a king suite on the top floor that had a fully functioning kitchen

good coin laundry but not laundry service and when i tried the first time, no coins available at reception

the hotel was family friendly & has a laundry

location. room size. kitchen

breakfast buffet gym

the staff were excellent!!!! breakfast was wonderful.

staff was very helpful and friendly the property was very clean and very well maintained food and bar staff staff was very attentive and

the lady at the bar was great with recommending drink choices

nice staff and pool also liked the bar onsite

the drinks at the bar were bomb !! cleanliness of room.

the rooftop bar was closed after the concert which was disappointing

also the kitchen chairs had sticky liquid on them

breakfast

breakfast was excellent everything exceeded expectations

i was also told the hours of pool use so we purchased new swim wear, but the pool was so cold it was unbearable

that the pool and fitness wasn't opened and construction in the front of building

the pool was open however when my family entered the pool, 15 minutes later a staff member shouted at

the service, view from the pool area, fitness center and food

my family for the birthday of my 19-year-old and my granddaughter her only child to swim in the pool and for me to relax in the jacuzzi due to the covid-19 ud83dudc94ud83dude22 other than that