it had rained the night before so we couldn't go in the pool as it was being cleaned in the morning

i liked the rooms, pool, cleanliness and the service.

our rustic family cabin was plenty spacious with a kitchen, 2 bathrooms, a family room, and a large bedroom

pool was great

the facility was really fun for our kids, but there was a lot of running and jumping going on around us, not ideal for a family with

the kids enjoyed relaxing in the living room and the teens enjoyed the strong wifi connection

did not get to relax indoor no wifi and no television

it was great to have a restaurant on site and the breakfast to go was great

ich served the best breakfast

they have a spa,pool, and yoga on site

pool area has resident iguanas for an authentic experience, not to mention the pool is beautiful

we loved breakfast, cocktails, and lounging at the pool

of breakfast options and eggs come from their chickens on the property

loft was good - steep stairs, but these were fine for us and the kids

loft was good - steep stairs, but these were fine for us and the kids

the pool was fabulous

the hotel has a nice pool, and a nice restaurant attached

nice pool - great to have salt treated water

the pool was very nice although we didn’t use it (water a little cold for me) but many people did and

the food, the drinks, the pool, the staff. everything.

we also receiver a complementary welcome drink at the bar, plus the bar had many other delicious drinks

the onsite pool was very nice too

loved the pool and hot tub

would have been great to have a pool, however, after a full day of visiting mayan ruins we were so exhausted each night that we

the pool doesn t have any amenities like a bar or restaurant next to it and the pool chairs had not been cleaned off so there were a lot of

room was cleaned everyday and laundry service availability was a plus

everything was wonderful, from the entry way to the restaurant and bar to the pools to the rooms and cabanas and finally the magnificent view of

it was nice to have a restaurant and bar on site

the fold out bed the kids were on was not the comfiest.

the waitress and bar staff were especially friendly and so personable

the room was very comfortable and we were happy to have access to the shared kitchen

the building is close to the center of town and had parking for customers

roof top bar offers nice view of town

a few minutes walk from the centre of san ignacio, good to have off-street parking and the individual and communal terraces great

it was spacious, clean and had a nice sized kitchen to make meals

value for money and staff were extremely helpful and let me do a free late check out (an hour later)

free parking behind the hotel

staff were friendly and turned our laundry round quick

we got back fairly late from a tour and reuben helped us with our laundry that evening so it would be ready for us first thing in the morning when we had to check

desk staff were very friendly and helpful, providing suggestions on where to eat, how to do laundry, etc

coffee maker, fridge, a/c, laundry, everything you needed

ac is very quite, sleep well. great swimming pool.

great pool and bar that was open in the afternoon and still open after dinner

like how my kids were able to enjoy the pool

pool was awesome, entire facility was clean and

pool was amazing and temperature controlled

the tram is nice if you don t feel like making the climb down or up, and they provide full bar and food service there as well

liked free continental breakfast so ordered 1 meal off menu that my husband and i shared

waited a long time to get bar service to bring a drink down

serenity during breakfast and annoying music during dinner

way how they organised financials: - they didn t tell us about the continental breakfast which was included

good restaurant serving breakfast and dinner, pool to cool off after the excursions

we had breakfast and dinner at the hotel and both were very good

allen can whip up some pretty amazing cocktails that were enjoyed by the pool and he did everything in his power that we were safe and taken care of

good restaurant serving breakfast and dinner, pool to cool off after the excursions

the rooms were clean and the pool was a plus too

great pool and staff were lovely

outdoor space, nice pool, could hear the hollers, spotted a toucan

strong wifi

no wifi, pool little dirty

i also feel the pool closing at 5pm didn't make a whole lot of sense to us