from desk to bar to pool staff

on my second night, i was returning from the gym on the first floor and while walking past the housekeeping space, a lady stormed out while

breakfast was ok, not a huge choice and was only like warm but was enough to start your day.

the rooms, the lobby and the breakfast area

stress relief… i got to take a break and used the gym before check out the next day

nice clean room and a good breakfast.

the pool and gym were very clean

the gym on site was well equipped but i will never use booking

breakfast, gym, pool.

clean room, friendly staff, very good breakfast, comfortable bed, and great value for the stay.

decent tv and internet, early check in allowed.

great breakfast. nice room. wonderful pool

ease of parking.

breakfast was exceptional

i loved the staff and the place. would ve liked to see the pool open but maybe next time,

the convenience of a restaurant and bar was great after driving eighth hours to get there

had a restaurant, bar and pool.

very clean big rooms. bed comfortable. has a bar and small restaurant

the pool was clean and pretty, and lynae at reception was super friendly and helpful

the staff was very nice and the pool was perfect

best part was the breakfast

not everyone likes light yogurt and the cereals seemed to be geared more towards kids

the pools better the pool looked dirty and had spider webs on the gates

great place to stay with two little kids . enjoyed the free breakfast in the am

loved the fitness room with the pool view

the staff was awesome! very clean rooms and comfortable beds. enjoyed the pool!]

customer service comfy beds clean rooms and the kids really enjoyed the ice cream and even though we are in a pandemic we still had to go breakfast

staff let me go into the kitchen and get everyone food

tucked away from main road traffic, and parking was free

good parking.

they even had a guest laundry

and how they had a pool and a gym was great

i like how they had free parking

wear size 10 and a half life 2 shoes but i posted them on you guys email men wearing in the gym and me having them next to my bed i had two bags with me of luggage so i forgot my shoes

would like longer breakfast hours.

the breakfast was good and the snacks/drinks in the lobby for purchase were a hit with all the kiddos

breakfast was very good with a good variety of choices.

beautiful; clean; comfy beds; safe area. loved the rooftop bar and all the residence inn staff.

only request is if the rooftop bar was open on sunday

breakfast was great! location of hotel confusing to find-lack of signs on approaching streets.

breakfast could have ran better if they had more than one waffle maker and toaster.

would like to see some breakfast sandwiches at breakfast, quick and easy to go

the bed was super comfortable, the hotel was extremely clean and the full complimentary breakfast was excellent

everything . everyone was friendly. rooms were clean. breakfast was great!

breakfast

parking for plenty

pool being opened. hot breakfast.

daily cleaning and room service, and housekeeping staff always concerned about your well-being

my only complaint is parking was very tight

the breakfast was great and the guy who was watching over things was very cordial!

laundry room was convenient

one of staff member who was speaking turkish with my kids was a wonderful human being

check-in was smooth, room was great, and breakfast was good

pool clean an they had snacks for the kids

specially by breakfast area

laundry access & nice pool

the pool and the fact that i could walk to the mall and bars and restaurants.

room size was awesome! friendly staff, free breakfast and the pool was nice!

the outdoor pool was sparkling blue and clean with ample seating by the pool

clean, had a fridge and microwave. bed was comfy. breakfast was adequate.

pool was great

gym was nice, had a laundry area did not see but handy

didn't at the facility but found the snack bar very convenient

they have a bar in the lobby, which is a plus

appearance of the lobby, friendliness of the front desk , the bar and the server

pool & patio area are nice

nice hot showers, spacious rooms, large kitchen area

laundry machines do not take credit cards - needed tons of quarters

breakfast was a bagged lunch that you pick out and it was wrong everytime

breakfast was good...

pleased with the variety quality and taste of the breakfast

shortage on morning breakfast

we asked for an early check in time to get ready and they accommodated us

staff was amazing, the lounge/breakfast room was the nicest,coolest, comfy, and most relaxing i’ve been in

nancy served breakfast everyday with a beautiful smile and positivity that made us happy to be there

kitchen was not well equipped

beautiful golf course and a lot of tennis courts

pool, golf, pickle ball courts.

clean gym

small trash cans like bathroom size for the kitchen

the hot breakfast was also good

i like bacon for breakfast sometimes

the room has ample space to accommodate a family of 4, spa was great, breakfast was delicious and had a variety of

the employees were incredibly kind and the hotel continued to offer bagged continental breakfast in place of the usual buffet style breakfast

the only complaint we have is that it was advertised that there was free breakfast and there were pictures on the website of a breakfast bar and omelet bar

very clean overall, updated interior, extremely friendly staff, spacious rooms with kitchen

lady at the breakfast bar was rude when i asked her question

the free breakfast was much appreciated

very clean, great breakfast, extremely gracious and friendly kitchen staff in the morning.

room was nice kitchen good.

full kitchen. quiet location. friendly staff.

breakfast

breakfast was good

rooms come with kitchen stocked w/all the necessities

the convenience of the kitchen

prepared breakfast in room

breakfast could use some improvement

kitchen stocked with everything you need

very good hot breakfast

breakfast was very good and the staff was

it wasn't not easy to get to. only pool was available... no other amenities.

the pool area is falling apart and needs too be swept ,trimed, & painted

the pool was small and dirty

the pool got constant beautiful sunshine.

was not included, the pool need more maintenance and we have to pay for the parking

the service from kitchen was a bit slow considering that it was empty

courtyard in the center of the hotel was a bit noisy at 11pm with kids running around and yelling, but overall it was a good experience

a group of kids were very lond and ride at the pool.

didn't like how the pool had mold and i seen multiple rodents downstairs in the lobby/kitchen

clean, spacious room, excellent breakfast. staff was absolutely friendly!

the pool is small but perfect for a quick dip after busch gardens

breakfast was very good.

the pool looked a little too green for our liking. and the lock on our door was not very secure.

very polite staff and pool and bar area was right there.9

nice pool. small but we’ll-stocked indoor bar.

love the friendly staff and beautiful courtyard/pool area.

gym and service was very good

excellent coffee wonderful staff relaxing pool area good breakfast

wind there was crazy and all leaves were in the pool constantly which by the way was very cold

and laundry is up on the third floor

we used the mini kitchen a lot and washed the dishes in the dishwasher

also loved the kitchen area - very nice feature and we used it quite a bit

fitness room was great, and the laundry room was as well

kitchen well

the pool was like ice and it’s not so inviting but the kid’s didn’t mind

the room was very clean and the staff was very nice. the breakfast was very good and fresh

pool and hot tub and the service from rita

l and the breakfast was

a small getaway from the kids

saturday night kids running up&down the hall

a late arrival, they were kind to give us late check out

the breakfast area is a little bit small.

wonderful front counter lady, good breakfast, 24 hour coffee

the breakfast was amazing !

perfect place to stay ! my son loved the gym and pool. great breakfast.

would definitely use them again also, a free shuttle to the park and avoided parking charges

heated pool was the best my kids loved it

i loved they had a bar and nice variety of liquor and snacks

there are a few eating places with 5 minutes walk including a sports bar & grille next door that offers a discount to people staying at the hyatt

pool was fabulous and the front desk employees were very kind and helpful.

front desk told us that they didn’t have extra towels or blankets because the laundry wasn’t done

when we arrived, the room was very dirty and the laundry didn’t work

the pool area is gorgeous and our 2 bed room turned out to be

friendly staff, large comfortable rooms and beautiful courtyard and pool area.

the suite was nice the outside is beautiful with the pool the hotel is beautiful and big

pool

offered shuttle service and the bus never picked us up!!!

i had room service and she was very nice and the food was good

great staff ,clean room ,nice facility's ,variety at breakfast, shuttle available, priced right!

the food is exceptional ,along with the pool and jacuzzi

the bar was closed

property was fantastic my kids enjoyed and was close to bush gardens which was a plus.

it was clean, well maintained territory. very nice gym.

the gym was another highlight—well-equipped, clean, and moderately spacious, making it easy to keep

internet, poor cleaning and many excuses to do housekeeping laundry facilities poorly maintained, some of them out of service for days poor and non varied

laundry faciliities,pool close to restaurants with i hop on site.

great room, price, location, pool, breakfast , staff

soft beds, location, friendly service, and pool

clean and early check in

also loved that ihop was literally in the same parking

friendly staff and great breakfast. room was clean!

old furniture,old electronics and breakfast quality is not good

pool comfort and convenience

breakfast was good, got to have fresh made waffles that u make yourself :)

clean, friendly, great location to the zoo, aquarium, casino

small breakfast area

a cruise ship and were welcomed well before checkin, but our bags were stored and a key to the pool for a swim was offered

our room was ready and clean and the pool was warm

greg breakfast included

ok gym for a hotel this size

no bacon for any of our breakfast

room service at all after 3 days of stay i ask on the morning for room service and the woman on the

no shuttle

the staff was wonderful the beds were so perfect room was clean and the breakfast had so many choices

from check in to shuttle, everyone was outstanding, friendly and very helpful

look like laundry bags maybe 10 years old, and police kept coming next door , look like bunch of druggies

pool area is very nice with umbrella tables and trees

the kids loved the pool.

pool an friendliness

pool was shut down

staff was very friendly and the gym was great and the pool was great and the hot tub

the free breakfast was very good and free parking was nice.

pool and spa were clean and cool

let me park my semi truck on-site, staff was very friendly, and

the spa was not working the night i stayed

nice gym. nice bed. nice shower and shower head

the gym was okay

we needed a late check out and they were wonderful accommodating us

i also loved that we requested for a late check out and they were super okay with it

the hotel didnt have a pool or game room and it was hidden away but it was really nice and quite

breakfast was great as well

i liked the included breakfast was excellent, the room and the pool was clean

breakfast was great

breakfast buffet, gym, pool

the gym was small but all i needed to workout while away

) room was clean, however i sad a suite with a full kitchen and no dishes, glasses, silverware, pots pans, etc

they have a mini stove top with fridge like a mini kitchen. pet friendly seems pretty clean

although there was a small kitchen there were no plates, silverware, or cooking utensils

having to bring all of that to use the kitchenette isn’t useful

the location of the hotel was good. it has a small kitchen and large bathroom.

pool and hot tube and how clean everything was and very nice staff they treated us like

they helped me with an early check in!

a/c unit had a broken grill so i had to stuff something to make it quieter and i kinda wish the pool was a little heated

the gym and pool were nice

very clean- welcoming and friendly staff- nice pool and hot tub. plenty of towels.

the breakfast crew was very nice

cleanliness , a variety of breakfast items

the breakfast in the morning was great and the woman who was the chef went above and beyond her job

beautiful property, good breakfast, friendly staff. highly recommend!

cleanliness, the nice staff they go above and beyond what is expected breakfast choices are

the outside trash cans by laundry room that we had to walk by to get to our room had a horrible smell like they haven't been

it claimed to have laundry facilities, there were none

hotel is definitely dirty including rooms plus no laundry, ice machine and the pull is covered with dirt, the staff are rude especially mike at the

00 on laundry washing everything and then spent the night in the laundry mat parking lot in tampa until

the laundry area smelled like pee, and the elevator felt like it was going to break down and it was

pool was small, building works ongoing, and small breakfast selection

clean comfortable and a good breakfast ud83dude0a

location to big cat rescue. breakfast was great.

also, we were not planning on going in pool, but we did pass by to see it

were nice and clean and we also enjoyed the pool area

outside sitting areas, as well as a nice pool area

free parking

gym was out of service

love large room with a pillow top king bed facing the pond behind the hotel lovely view excellent breakfast buffet excellent staff will book

we didn't have breakfast. wouldn't be able to answer this question.

staff, early check in, value for room, breakfast, airport shuttle

a family had done their laundry and used the fence around the pool and pool deck to dry their clothes

i arrived early and they made a way to give me a early check in with my 3 year old.

how close to the airport and hotel shuttle

was not available until after we left on the shuttle for our flight

near casino

there's an awesome laundry room that have really good washers and dryers

very clean big room with full kitchen and hard wood floors nice staff clean laundry room

very friendly, quick with checking in and explaining what time is breakfast and the use of the laundry area

short on breakfast utensils (no spoons) for yogurt& cerieal & ran out of coffee.

there was a kitchen towel

a long term stay facility, there were no coffee makers in rooms, but it did have a full kitchenette

i liked the kitchen

the cost to do laundry but it expensive every where

as such there is still work to be done to add to the value with the mini-kitchen, and as yet there is still no ice machines on the floors

used the gym, the pool area

food at the pool bar was decent

spa was the best jolinna/swosh was the best on setting up my reservation and making it a perfect

the room was amazing. very clean and was ready for early check in.

my kids, both boys ages 17 and 9 had the best time here, hitting the different places in the food

there is no casino

close to the casino and the highway.

close to the fairground and casino. perfect location

room i got stinked because kids shoved candy into the air conditioner - smelled like a mint explosion, got another room and

people were living there with kids that were very loud

booked for the pool and wanted to sunbathe, but pool was in the shade.

exterior and pool was dirty and faded.

upon check in we were told the pool was open and the kids may use it

kids running all night in the hall playing music loud

there were roaches. very outdated hotel. small pool

i didn't like the breakfast the food was cold and the pancake machine was broken..

the free hot breakfast, the staff, the peacefulness and location from highway and casino.

free breakfast exceeded expectations

breakfast was hot and yummy

free breakfast was delicious

closely located to casino. and a great value.

didn t have a sign to see it from the road /hwy and it was crowd no parking spots really available on the first stay or

not enough parking and their wasn't a side entrance door.

pool was nice

pool area nice and the free breakfast was good with the waffle maker and yogurt.

everithing was clean, breakfast excellent, pool clean

location was right by the casino

the pool was relaxing

breakfast was ok

outside pool

short back road drive to casino

location to casino, value for room

close to a nearby mcdonald's and about 5min away from hard rock tampa hotel & casino

bed, early check in

shuttle to the casino

only downside was maintenance on the pool but the beaches in the area more than make up for that

the fact that the pool was not open. come on vacation to relax and play in pool.

location of the room was great because i wanted to go to the hard rock casino and its really close to i-4

on line says laundry facilities but there isn't any no hair dryer

we didn't spend much time there but the pool wasn't working if that's important to you

pool was very clean, they had more then enough living space in the rooms

it's a nice location,good breakfast in the morning,staff very nice..

breakfast starts at 7

were clean, breakfast was great, staff was friendly

breakfast wasn't available due to corona virus

breakfast was great, nice staff clean rooms comfortable and beds, what more could we ask for!!

parking lot; everything extremely clean; comfortable bed; nice bed and bath linens; great hot breakfast with lots of items to chose from

customer service was great. breakfast selection was great.

it was close to the hard rock casino

we appreciated the shuttle to the casino and the driver was courteous

having kids the pool was very nice to have

no jacuzzi or heated pool

excellent people, good breakfast, and comfortable, clean rooms.

lots of excellent breakfast choices

pool doesn’t has heater

the pool was awesome

the room is spacious and clean. my kids also enjoyed the gym and the delicious breakfast.

everything was presented in the room towels in the bathroom and even though my room was by the gym i had a peaceful sleep at night i appreciate you guys so much i needed it cut them out eye exam

gym

hotel was pretty booked up and there was a lot of kids outside in the pool but that's understandable considering this is a centrally located hotel in the

i felt safe staying here with my kids, pool area was clean

the gym did not contain perfessional equipment

outside pool was too small

-for the price well worth it if you re only after somewhere to sleep. -wifi was really good

they could have better breakfast selection

i wouldn’t really call anything much of a breakfast

loved that they had breakfast in the morning

i didn't have breakfast there

some sort of breakfast. beside nutrition bars only

the common area is covered in puke, and will never be cleaned, and the laundry room is filled with puke, old food and bugs

my room had a nice view near the pool

location near fairground and casino

yes, there are a few roaches in the rooms and no laundry facilities… however, the have a swimming pool that is kind of acceptable, vending

the room was clean and the pool was well

was it for the printed recite or for the apple i had for breakfast

laundry room is a shared wall

laundry was only coin operated so i wasn’t able to do laundry here!

woken up by laundry machines

there was space to park my trailer.

no housekeeping ,gym is small

staff very friendly and attentive. pool was wonderful - clean and perfect temperature.

the staff was amazing the rooms was great the pool area was clean and the pool felt amazing

pool was dirty equipment in the gym was broken

gym room could be

family friendly with excellent breakfast and clean pool

breakfast included was awesome especially traveling with kids

family friendly with excellent breakfast and clean pool

the kitchen

place was very clean and comfortable. breakfast was very good.

balconies, pool, pond with varied wildlife, center garden.

i really liked having a little kitchen in the room. was very comfortable and staff was great.

the pool was cold and there was no jacuzzi at the pool.

stay itself was very peaceful, and one/two exits away from casino,food and other activities

staff very friendly. breakfast was great. near casino.

breakfast was very good, lots of variety and clean

breakfast was the best. very clean around.

the gym was nice

honestly don’t have any complaints but one thing that could be seen as a negative might be the pool size as it is a bit small

the hotel was clean, the gym is clean

laundry room dirty broken down

happy hour and breakfast, kitchen in room and ample space, comfy beds

breakfast wasn't the best

very clean, very friendly staff, and even the breakfast was good. we had s prefect experience.

fitness room nice

we thought it came from the hotel bar or restaurant

the bar in the lobby was great

nice pool my daughter had a blast

the view of the pool was fantastic from the balcony

loved the island spice chicken and margaritas at the bar as well as the baby grand piano

i woke up early to use the fitness facility, and loved it

the pool was freezing and rooms little out dated and needed

perfect location and super friendly staff. the bar was a plus too!

it would have been nice if the bar had a few more choices.

wasn’t anything i didn’t like but every time i wanted something from the bar there was never anyone there

the room was clean and the air was cold i also wasn't expecting a small kitchenette

the kitchen was invested with roaches

she allowed us to have an early check in due to our early arrival after our cruise

coming from the kitchen area

the pool and fitness center were also lovely

room service and bottled water have to be requested at the front desk

restaurant & bar where very upscale! overall beautiful hotel!!

was perfect : location, room size, beds, the gym, the pool, the design of the rooms/hotel

the pool, coffee place and lobby are nice and cozy

the laundry service was poor

wifi isn t working

beds, quiet/not noisy, close to attractions in ybor city/walkable; great breakfast in the morning that was included in the room charge (eggs, bacon, potatoes, variety of (+) breakfast was simple and easy to grab and run & for the price of hotel-perfect (+) great breakfast selection and plenty of room to eat (+)good breakfast, close to convention center (+) even the woman watching over the breakfast and picking up empty plates was enthusiastic and made our day (+)everything including breakfast (+)breakfast was great and the rooms were awesome (+)close to seventh avenue, staff always friendly, clean, good breakfast (+) breakfast was great as well

room was clean and tidy, no room service for the 3 days we were at this hotel

there is a guest laundry on the floor

if we had kids it could have been bad

the restaurant and room service offerings were delicious

the room was very comfortable and very clean. the bar is also good. great value!

ovember 2023) that was not mention when i booked

we worked out in their workout room, stopped at the lounge for a drink, and ordered room service delicious

having to get a shuttle bus

i love the shuttle service to the airport

shuttle service, safety, exercise room

i also made it to the pool and gym and both were extra clean and inviting

location outside of airport near everything all the highways and easy drive with a rental car the pool is nice the gym is awesome and everything was so clean and friendly staff members the best

the rooftop bar was great

we have to pay for parking and breakfast wasn't so different

nice self-serve mini-mart, bar and breakfast buffet in the lobby

good breakfast, friendly staff, clean room. i would surely return.

nice self-serve mini-mart, bar and breakfast buffet in the lobby

the laundry facilities were free, and there were 5-6 washing machines and tumble dryers, which were

there’s also a free shuttle that operates within 2 miles of the hotel

also my kids loved the pool which had plenty of seating for

everything and great shuttle service

to find and access the pool, fitness center just next to laundry (loud and smell of

breakfast in the am

breakfast was good

the rooms were very clean , the pool area was nice . the breakfast was awesome

the breakfast area was clean and well maintained

the rooms were very clean , the pool area was nice . the breakfast was awesome

location close to port. it was reasonably priced & breakfast was included.

charges were not disclosed to us until check in time they say the charges are for a complementary shuttle service ,a $15 charge to be used at their café or coffee shop, & free bike rentals

staff was pleasant and breakfast was an extra

the old days charm of the property can't be denied; the bar was lovely.

which is where the kane brown concert was the weekend i was there - plus the hotel has a free shuttle that runs 7a-11p and goes anywhere w/in a 3 mile radius of the hotel

heated pool with pool-side room service was nice

dinner for room service, we had to go down to get it

i worked out in the gym 2 mornings

yes. no refrigerator in room. no shuttle to airport i went there because i thought they had one.

breakfast superb with very welcoming staff ( michael) late check out available , ideal for our very late flight home

heated pool and hot tub very comfortable

was an excellent place to stay at, close to everything nice pool area also sitting area was very

however there were pests in the kitchen area

eggs tasted fake. breakfast otherwise very good

to downtown, walking distance to riverwalk -liked the kitchenette with full size fridge and dishwasher and has a small stove

price and pool on the 6 floor i think it should be more safe around the side anyone can fall

the kitchen facility was amazing

room was clean and breakfast was sufficient and varied little by the day

no balconies and the pool closes way too early. couldn’t enjoy the fire table after 9 pm.

size of the room good breakfast great staff location nice pool

clean, friendly, quiet, excellent gym and pool

stayed here before and enjoyed the pool and it is very clean and comfortable

everything was good! but the view of the corner room and the pool on the rooftop was the best

pool on the roof was a beautiful view and nice tempature pool towels available before going out

breakfast was excellent

easy instructions to request airport shuttle from the airport would add more shades around the pool, as an open space was hard to use in

airport shuttle is very good - well organized, efficient, clean

everything, it was clean, well equipped, pool was clean. all was good

place was the perfect place to stay the night before our cruise, they have a shuttle that will get you from the airport for free and they will call that same shuttle the day of

free breakfast included was more than adequate

the pool was too cold to go in and even too cold to sit at because it doesn’t get much sun

bar that closes the shower door broken

room was by the pool where they blasted loud music all night long

pool was

no bar open at 5pm although they couldn’t say why it wasn’t open

the kids loved having a basketball court to shoot around on

i loved the space and the kitchen

we was in a room with a kitchen and it was not really that clean

breakfast was delicious each morning and happy it was available

loved having the convenience of a kitchen in our room

staff, clean rooms and a nice pool for the kids

staff, clean rooms and a nice pool for the kids

were kids screaming in the pool for hours, and no-one said anything, we couldn't relax and had to go

staff, clean rooms and a nice pool for the kids

i also thought the room service prices were ridiculous