helpful on my check in when i clearly ask for bottom floor and be place in rooms in front of the pool he give me what i ask for, also the cleaning team was really attentive too super nice people

location and no pet fee

breakfast was great!

breakfast done to early

the pool, laundry room, staff was nice.

there is a functioning ice machine and the swimming pool is maintained and clean

breakfast of course was great. staff was very friendly and helpful.

its says they have breakfast

breakfast not served, only juices.

was disappointed in them not having breakfast as stated on the website

the staff was excellent and the hotel was clean. bathroom was nice, and kitchen.

was clean but a kitchenette is useless with no amenities or utensils, not even a spoon

the kitchenette didn't have any cooking utensils available or dishes.

i liked the kitchenette.

convenient to have laundry facilities

pool hot tub closed for something

nice quiet pool area!

several restaurants, gym, and shopping just steps away from hotel

pool was clean and water nice, due to covi 19 no gym but go location next to gym if you a fitness fan

parking wasn’t so great pool was dirty we didn’t get new towels or beds made

had a room right behind the pool and the kids loved it

breakfast was delicious!

quietness even next to pool

plus the breakfast was super

great rooms and nice breakfast included

more of a selection of fruits and veggies for breakfast but not bad.

was comforted by seeing security in parking lot

free parking and safe

was no water cooler in the gym

was very clean and good parking

this hotel charged me $35 late check out

breakfast was excellent

breakfast was very good with a variety of choices

location to randolph afb. beds are comfortable. breakfast is good.

friendliness of staff & cleanliness of room, lobby, gym & pool area

also the breakfast was great the lady doing the breakfast was very attentive and helpful

not enough different food for breakfast.

pool was dirty

breakfast

was no swimming pool but the laundry ice machine food delivery and clean room was more important to me

the swimming pool. so many outside lights

nice location, very clean, our kids loved swimming in the pool overall we had a really great stay

the pool was beautiful an it was cool to watch the golfers

nice location, very clean, our kids loved swimming in the pool overall we had a really great stay

the fact that i missed breakfast most of my stay due to oversleep.

the front desk guy got us in and put notes in for a late check out at noon

shower was awesome and the breakfast was yum yum!

no breakfast

the room, staff and breakfast

more variety for breakfast

convenient location in n. san antonio on ih-35. nice open seating area and bar in foyer area.

breakfast, pool and spa, fitness room, comfortable and clean, lounge bar, friendly staff, close to airport

the breakfast

clean, updated, quite, bar, pool, breakfast buffet, friendly staff.

location, with well lit parking lot

bright lights shining in from the parking lot

no wifi, noisy ac poor location very little onsite parking

it is the only place i stay at. very comfortable beds. breakfast is great.

the breakfast

and the lady that worked the breakfast station thurston morning was even better

we the complimentary breakfast which is wonderful and hardly available anymore

the cook in the kitchen for breakfast was fantastic.i mean real friendly and polite.

pool courtyard was charming

black ring around the one side of the pool and a staff came to the pool area blowing cigarette smoke everywhere

clean facilities, excellent breakfast, plenty of parking, good sized room

room was very spacious i had a king suite and the air conditioner worked very well breakfast had good and different things to choose

the pool was closed due to malfunctions, and the price i paid was over the price i was quoted.

the view to the pool from my room.

loved the pool and the different options of movies to watch on netflix

pool wasn’t the cleanest

were clean, pool was open, staff were available and attentive

the room is amazing close to the pool.

not enough towels add pool area

kitchen was a plus

food, rooms, pool, cleanliness, and staff were excellent. loved it!

free breakfast, clean pool, & great location. 10 minutes away from olympia hill golf course.

the rooms and hotel overall were very clean and he kitchen was very convenient

friendly staff, very clean, spacious, nice breakfast and dinner.

the kids loved breakfast. we liked the nightly happy hour. staff was friendly.

free breakfast and dinner provided.

the gym was right across from it so super convenient

kids enjoy the sewing pool

barely anything for breakfast

the breakfast could have a little more selection.

was not a lot of options for breakfast

pool needs to be cleaned it had a very bad smell the water was green

the pool was nice too

turkey sausage for breakfast. no one likes turkey sausage.

pool, clean and felt safe around the property, a bit of shopping within walking distance, normal breakfast

very clean, great breakfast, good location, comfortable bed!

all of their rooms have a kitchen and full size fridge. their beds were comfortable and clean.

wasn't breakfast, but the kitchenette was good

didn’t use the pool- too busy for that or walking property

) recommend to stay if you want to get a clean and nice room with small kitchen close to the main road and tons of restaurants and grocery

rooms with kitchen and it was spacious. dog friendly but $75.

the room breakfast and location

the pool, laundry and atrium were pleasing

staff, breakfast and very clean rooms.

having a laundry room was a bonus

staff was most friendly, hotel was clean, indoor pool and hot tub was amazing, small little balconies were delightful, breakfast was good

super clean, comfortable. nice staff!! breakfast was not bad at all! pool was warm n fun

maybe extend the pool hours from 10-12 for adults only

the continental breakfast was lacking. food was not good at all.

friendly personnel, great breakfast.

clean, staff extremely nice and helpful breakfast was delicious love that dog is welcome and beds were very

breakfast at my daughter's home, breakfast at lamadeleine bakery, breakfast at hotel.

don't drink coffee, items served at breakfast was good

spacious suite, nice pool, friendly employees!

breakfast was fantastic

breakfast was nice

liked faculty, cleanliness, handicap accessibility, excellent parking, breakfast included, ver comfortable

our family enjoyed the pool as well

the breakfast was better than most hotels.

employees were very helpful, rooms were clean, and breakfast was the best.

swimming pool too small..

had been under the assumption it said a ' good breakfast' that we'd be able to have a real breakfast not just continental with waffles: eggs

bathroom too small and breakfast.

here they have breakfast muffins in the morning

breakfast was very good

breakfast hours too early to end

i seen it advertised with breakfast at this specific location. but it did not have it.

amazing kitchen amenities

hot breakfast and friendly front desk.

it wasnt clean. the stove in my room (suite) wasnt working. no kitchenware. load guests.

breakfast was a joke but i didn't expect much anyways

breakfast was yogurt, packaged pastries, microwavable breakfast sandwiches, a variety of fresh

breakfast was good and room had a lot of space.

breakfast was laughable

great staff, great breakfast, room was beautiful

breakfast could have been better

the room size was great but not for the value, and the gym is good.

breakfast and the smell of no cigarettes

i liked whirlpool, swimming pool,morning breakfast is 1st class!

gym was great

i enjoyed everything location,appearance, food, staff, cleanliness... breakfast was great!

it was also 2:30 and they wouldn’t let us do an early check in and it was only 30 minutes

nothing, there was also broken glass at the pool and my son cut his foot.

pool was unavailable at the time

the pool was dirty as in lots of trash and bird feathers yuck smh

the pool was nice and clean

clean, close to restaurants, great breakfast, well lit parking, great rate

every morning, hot breakfast with eggs and waffles, and the kids loved the pool

nice breakfast, hostess took care of our family

pool was found dirty!

front desk has fitness kits to borrow; i used the stretch bands in there to get my back feeling much better

although we didn't go in the pool, i did notice that it was really small

was nice, pool was unclean, and surrounding area seems to hang gangbangers running noisy cars recklessly and

pool was closed shower was not working

good breakfast

breakfast was good and i love the location

the breakfast was really good and the hotel was very clean.

hot breakfast was good and the staff were very friendly and ready to help with any needs

neat and clean. we had the best breakfast.

staff was friendly and the bed was comfortable. complimentary breakfast available.

the hotel was clean, the pool the girls loved it

only downside was the outdoor pool and that was only because of an odor you couldn't escape from

no breakfast at time

the price was great the breakfast is delicious just need tapatio ud83eudd70

there was exhaust fan in the bathroom (so i didn't have to breathe my kids exhaust)

breakfast

heated pool was so relaxing and perfect for my kids

3) indoor pool

they let us park right in front for easy access

no outside pool

l liked everything, bed is comfortable and breakfast is very good

clean , helpful staff ,great breakfast.

very nice and clean, loved the breakfast and the tv in the room worked that’s a plus for us.

breakfast had a really good variety of food, and you can still have the option to take some to go

they had a small gym good enough to get a quick workout in and they also had a laundry room with coin operated

breakfast wasn't included, but your staff worked something out for me.

pool & gym are awesome

shuttle was fast

asked for an extra plastic laundry bag, they didnt have any

lovely hotel. the free shuttle service was very useful.

to get downtown and they have a nice pool and activitied for kids

lady working breakfast buffet was rude

breakfast items ran out quickly and no trays wete available for transporting items back to the room

cleanness, environment, kitchen, its overall value.

the hospitality and property layout along with the full kitchen was fantastic.

need to call room service for anything enough pillows bed was comfortable

the kids really enjoyed the

we could have ate at the restaurant but you have false advertisement about a restaurant and bar

area and shuttle service

pool area was dark and could use brighter lights

by the way, your breakfast is fantastic

pool area very small

the location was good & had a nice pool

love the pool was very clean and easy to get too..price was awesome..

no sun on pool in afternoon when sun passes over

the food from the kitchen was amazing

wifi does not let you stay logged on very long - have to sign on again, and again

the negative reviews about the shuttle service are true

my late check out was at 2:30

not sure if it is always present or there was a kitchen accident

the breakfast was super great

our family had a wonderful time and enjoyed the pool as well during our stay

the beds were decent, the pool was heated and super nice for the kids

clean. close to the airport. shuttle.

the shuttle to and from the airport super close and convenient

smelly dirty rooms,pool disaster

staff is great it's clean i they have a pool with water and laundry and it's right by a coffee shop and a

pool was broken and non accessible

the pool was clean and convenient for me and the kids. and the room was a nice size and clean

the motel was clean and nice all except the pool and pool area.

no breakfast due to covid rules in place

i found the bed surprisingly comfortable and appreciated amenities like the pool and daily breakfast

the only thing we didn't like was that we couldn't take the breakfast back to the room

the outdoor swimming pool was a highlight, perfect for a refreshing dip after a day of exploring

the continental breakfast was a pleasant addition, and the room was tidy and cozy

the outdoor pool provided a refreshing escape from the summer heat, and i appreciated the convenience of having

relaxing getaway! this hotel's outdoor pool and family room were perfect for a weekend escape.

inclusion of laundry facilities at this hotel was a game-changer for me

it had free parking, a business center, an outdoor pool, and laundry facilities

a business center, an outdoor pool, and laundry facilities were all available for free

rooms were clean and spacious enough for all four of us, and the kids loved having a pool to play in

the fitness center had all the equipment i needed, and the spa treatments were divine

delightful surprise was the spa and wellness facility

we enjoyed delicious breakfasts every morning, and the free parking saved us money

in the spa & wellness center at this hotel was pure serenity

breakfast had different eggs and meat each day, and plenty of other choices

leaves and trash in the outdoor pool

pool should be more secure

the pool was clean and wonderful

pool area is beautiful and makes a quiet place to relax

pool very small

shuttle to the airport didn't start until 6am. had to schedule an uber.

no breakfast but understanding due to covid.

the free shuttle to the airport was really appreciated. staff were welcoming and friendly.

with our timing we didnt get to use the pool but i'm sure we will next time

the only reason that i even asked was because i had put a load of laundry not realizing the dryer took 60min after i already started my second load in the washer

the internet said breakfast was provided and it did not provide breakfast.

breakfast was late, 6:30. which made me late to meeting.

the laundry services we great too

the pool was closed and there was no early check in option whatsoever.

was a hole in our door from the laundry room that was drilled from that side looking straight to our bed

to the pool at varied hours, complimentary ice especially during the summer heat and on site laundry services

the wi-fi is horrible and they have no laundry rooms.

breakfast could b better needs laundry facilities

there wasn't anything unlikable except maybe a full breakfast would have been nice.

we had no option to breakfast.

breakfast not available

i got a cup of juice only there were only a few tables and many kids and families there so it was too crowded

everything except the breakfast can be a little more thoughtful ud83dude0c

nice amenities. laundry on site.

no closed captions, bed sheets and kitchen are dirty

part is the kitchen in the room and the pool being open year round

also has a pool

super funny. and pool

i asked if pool was clean his response was i dont know go check it out

no coffee in room or in motel no breakfast service

the room was dark at night and the pool was very nice.

no breakfast

breakfast? n/a

i wish they had peanut butter for the breakfast toast!

i even used the gym for a quick work-out - standard hotel gym with a few machines - clean, had towels - very happy

pool water looked merky and the remote control for the tv wont help in displaying the programing

breakfast was okay but not much by the time we got down there to eat

the pool was a little dirty.

i was traveling with my four dogs and they were the only place that would allow for pets

the room was clean and up to date. staff was friendly. breakfast was convenient.

a bit out of center and breakfast was not for me, sweet biscuits and cakes.

wish they had more options for breakfast

breakfast , im not into sweets. coffee was good. fruit also.

it didn't matter to me, but it didn't have anything to cook with and it had a kitchen.

parking area in front of the room wasn't very clean, breakfast is advertised and non is served

breakfast bar on some days was a joke

i especially liked the breakfast area

had a small kitchen to keep our items and medications, which was important

pool sign up was a great idea

staff did all they could to make up the fact that the pool was down for a couple hours

more breakfast choices or rather change them up every day. cook top available by default.

property was not easily accessible bathroom exactly in front of the kitchen

the sunday breakfast was slightly better with waffles which my kids said were a bit too dry

breakfast was good , and is located in the middle shops , food and entertainment

the rooms were surface clean, need a thorough clean. laundry facilities were very expensive!

pool was tiny

pool chairs were old and broken

pool was cold only 1 elevator was working

expected better parking and less construction

my room was 233 breakfast bar was very confusing

com very loud, there were lots of kids running around and playing on the elevators while parents were at the bar

my kids and i enjoyed everything about the hotel. we wold definitely start again.

you when trying to get on and off, i watched countless times the elevator doors not stopping when kids and adults alike tried entering or exiting

staff was helpful … great variety for breakfast options … comfortable and clean rooms … quiet area … thank you so much

the pool area needs work done on it so that people can enjoy their stay

clean room and kind staffs. breakfast is good.

the breakfast was awesome, the staff was great, and room was perfect

the lady at the counter was really friendly, we were allowed a late check out at a small fee

full kitchen

parking ,

pool closed too early

tight parking.

room having the kitchen area and a nice desk area. loved the feel of the bed!!!

laundry doesn’t open until 11am and no breakfast

the room was also in general disrepair, the pool was too filthy to swim in, and the laundry on site was quite expensive

good access to highways and laundry. the front desk very friendly and accommodating

kids loved the pool and jacuzzi along with the breakfast

awesome location to the airport and the shuttle was so convenient

phones not working could not order room service was told to use qr code that was not working/

found the hotel so relaxing with on site bar and restaurant with great food choices evening free drink reception and on site shop for

also, our children loves the pool area, and i was extremely impressed with hoe clean the area was

the room was good i have 3 kids with me and we don't stay at just any hotel

location is so close to airport there is shuttle service

2nd floor had a terrible odor by the ice machine/fitness area

the breakfast was delicious, and the walkability around the area was great

pool was awesome. my kids enjoyed it.

breakfast

the pool and room was very clean costumer services was very good .

great breakfast

location from where we wanted to be was great. breakfast was very good and plentiful. nice staff

i didn’t get up early enough to get breakfast

the pool

was so disgusting the pool looked like pee water the room floors were sticky the towels looked dirty just

the room was hot the pool was closed and there was no lace to plunge in usb port

roaches and all of the amenities, pool washroom etc were all closed or out of

pool was extremely dirty and the blankets smelled like they didn’t dry right

$35 for a pet fee is very reasonable and i will definitely stay here again

proximity to the airport, spacious airport shuttle, nice pool, popcorn and nachos with cheese for kids

very friendly staff. a shuttle to the airport at midnight would be nice.

my kids loved the pool and the breakfast was a blessing

the pool, the 3 free drinks per adult guest. room was cold. the price was excellent

no pool or gym operating in hotel and no breakfast

access to gym/spa/pool across the street

warning: pool and gym are closed, but they have an agreement w/ lifetime fitness across the street

access to gym/spa/pool across the street

when i booked the night no one mentioned pool n laundry out of service and place under construction

was after midnight when i landed - it was no problem - the free shuttle was sent right away

breakfast reasonably basic, as is often the case with this and similar hotel chains

of our crew requested a shuttle ride at 4:15am but then were told it wasn't available

the gym and indoor pool is small but still a good amenity for visitors

it was quiet enough, except for kids that kept running up and down the hall

pool needed cleaning always had leaves in it, or dirt.

they had a little fitness (i wouldn't call it a center) you can only fit like 2 or 3 people max

comfortable rooms, lobby and pool

fitness centre on site was handy after a great meal at the good range of restaurants within a

no breakfast just coffee and bread

just the fact they don't have laundry bag in the room. other than that all were great.

cleanliness, the friendly hotel staff, the location, and the free breakfast & dinner was excellent

the pool was clean

pool and hot tub were down

hotel had restaurant and bar in the event you had no reason to leave hotel

i wanted to take my kids to the pool

they told us the pool was closed due to covid-19, and there were 2 people in the pool

everything.. no pool..bed was dirty. the look of the room was no good

no pool and no ice

gym was good and room was really nice

kids loved the room and the pool

how everything was included a sofa and mini kitchen

i especially appreciated the laundry facilities as we are on a road trip

room, comfortable bed, big bathroom, nice breakfast and free shuttle to airport

room service breakfast took 1

waterpark, location, property beautiful, rooms nice. parking free available.

the room was clean and the pool area was beautiful

activities for the kids.

the kids loved the pool and slides.

it's hard traveling with luggage, kids, and pregnant wife

only negative would be the laundry room was closed because the washer was

no laundry. for that price they should at a minimum offer that.

it was so bad we couldn’t stay there with the kids however, staff had no problem relocating us to another room

get away my kids enjoyed the wi-fi while i enjoyed the coffee bar,friendly staff and clean environment i will

the open coffee/ tea bar 24/7

there was only one bar of soap for washing your hands

great breakfast

for breakfast there was a large selection to choose from

seem to be always out of coffee at the lobby coffee bar after breakfast hours

breakfast was really good every day

they offered a shuttle during extended hours anywhere within 1 mile

size of swimming pool. small toilet. slow elevators.

kids love the popcorn and soda

breakfast offered wide variety of items in a clean and large area

just the pool

pool looked clean except for guests that left beer cans on the ground even though there's a trash

rude customer service no microwave no fridge no pool access

nicely renovated and clean room. pool was open. location was close to everything

my family loved the pool

housekeeping staff are wonderful '' the staff from breakfast are so helpful and very '' it's so clean

breakfast was enjoyable

breakfast and bar was closed which sucked bc that's why we chose this hotel

the indoor pool had no ventilation

aware of, nobody offered to help us with our things when they saw us struggling with two kids and

value for money clean al lot of perks, such as laundry, free drinks and shuttle amazing staff

staff, shuttle service, location, comfort

wonderful safety and cleanliness, airport shuttle, great breakfast, friendly and helpful staff

breakfast was okay, which they had different options

although i didn't use it, the shuttle will take you anywhere you want to go (i

staff was very accommodating, the suite had a full kitchen well stocked and all very clean and comfortable

clean rooms, airport shuttle

location was good and the shuttle service was great

kitchen was great and has a full refrigerator

longer than expected for hotel shuttle transportation from airport to hotel