wifi was unreliable and at times non existant

breakfast was fab, staff went above and beyond.

parking can be tricky to find as satnavs take you to the front door in a pedestrian zone

free parking but perhaps an explanatory note somewhere that you have to park in a public car park behind

we loved the location. the staff are so friendly and helpful. breakfast is substantial!

free wifi - breakfast good

the premises are spotless, the rooms spacious and the breakfasts generous

pete was a fantastic host, breakfast was very good.

i believe there is free wifi which would be a bonus if you didn't have phone signal

very friendly and convenient. wifi was excellent. happy to give info on shetlands

the location was an easy walk into lerwick with ample parking

the food in the restaurant (evening and breakfast) was very good (+)good breakfast, comfortable room (+)the food at both breakfast and dinner were superb. (+)breakfast, location, view, staff, heated towels, room service (+) restaurant food was amazing (dinner & breakfast 5 stars) recommend the balmoral beef & haggis (+) room was very clean, evening meal and breakfast great (+) i returned to the room after breakfast - hooray (+)the crisp white bed linen; the sea view; the superb breakfast; the friendly staff (+)location, the food is delicious, so is the breakfast, we would return to this hotel when we are again in the shetland islands, we got a unit (+)really friendly and helpful staff. nice breakfast. lovely view.

couldn't connect to hotel wifi in the room

good space for parking your car

location, parking.

fi, hot water, shower etc) and the bed was comfotable

if there was hotel wifi there were no instructions i saw, despite what looked like a router in reception

wifi is unsecured not great for work

art from the cleaner)

friendly receptionist, good location and wifi

in pictures looked as if was a bar which there wasn't

nice and cheap, but it has everything you need, plus breakfast is part of the room as well, so that was a bonus

great host, good sumptous breakfast, clean, free wifi.

the wifi is good and accessed very simply, as should be the case with all hotels

location was very handy to centre of town, breakfast choices were brilliant. good car parking.

wifi was strong

restaurant and bar windows were very dirty

location, beds comfy, wifi a bit flaky, staff helpful and friendly

t not the end of the world)

clean room, friendly staff, lovely food at breakfast and evening meals