the pool needed vacuuming and skimming

i guess the only suggestion would be to have a better breakfast

breakfast.

they had a nice big breakfast

unfortunately i did not partake in the breakfast, but my sleeping in was more important

laundry room was not useable

when i booked, i expected a gym, breakfast, and laundry

more to choose from for breakfast

great breakfast every day

pretty spacious rooms and they have late check out at 1pm.

staff was friendly, personable. great location. pool was super nice and clean!

the kids screaming in the pool, lack of complementary conditioner, and no late check out!

beds are very comfortable our patio was on pool side bottom floor very convenient

disappointed because we got an upstairs room this time, as we usually stay downstairs with 2 kids, but i understand that they were almost sold

i won’t have minded and i traveled with young kids too but the door to the connecting room makes you hear everything and doesn’t muffle

breakfast was late

my sister and her son enjoyed the pool

location was great, near shopping and places to eat. loved that there was a laundry facility.

also hotel had a permanent resident living there dragging laundry on the floor bragging that she don't pay light bill, cable,

the room was very comfortable and the breakfast was great.

location, clean, breakfast staff was wonderful

breakfast..

breakfast was just ok

this hotel for its proximity to the people we were visiting, didn’t partake in the breakfast item other than morning coffee

breakfast was good for what was expected

wish the heated pool would of been a bit warmer

quiet, clean, spacious room; good internet; good breakfast.

liked that they kept precautions in place, yet they opened up the pool and breakfast

breakfast not really served due to virus. cereal, bagels and toast nothing cooked. acceptable.

breakfast was good, over all would gladly stay again!

the wifi was not good

parking was easy, and staff was available when needed. bed was comfortable enough

service of the front desk and the free breakfast, the wifi was faster then ever

nice free breakfast

you serve breakfast and you didnt, room smell bad, the filter from the ac needs to be replaced, room service not the standard, anything else was ok

no breakfast there had to go elsewhere

also, my family had laundry to do

cold, cereal only breakfast was the only thing i'd have to say we were disappointed in.

the have a strict policy for late check out but overall a decent hotel for the

how it was a lot of dead bugs in the pool

the breakfast was wonderful, nice and hot. rooms were clean and neat always. no complaints.

breakfast and pool

not a lot dirty from parking lot to room

the breakfast was wonderful! comfy beds are very clean

parking was convenient

mold/cracked caulk in spa tub. didn’t use it for that reason. bed was too firm for my taste.

kids did not like the breakfast but there was plenty to eat they just didn't like it

i love the spa tub

weeds could have been controlled all around the building and inside pool area

they have good breakfast

a nice big room with a real kitchen at a great price !

the room was fresh and well stocked with kitchen and bath supplies

the breakfast offered was late and the gym is not much of a fitness center

was not given a day assigned to my room for cleaning but was instructed that i can go to the coin laundry facilities to clean the hotel provided ones

laundry was accessible and running

breakfast was ok

full size beds were lumpy and uncomfortable. advertised guest laundry was out of service.

nothing just have access to the pool that was located near room

breakfast could be better, minimal hot items.

the pool

the breakfast was excellent. as was the pool. friendly staff and housecleaners.

phone system wasn't working, the bed was hard and the gym was tiny and we couldn't get because the keys didn't work

breakfast good. nice room

sausages for breakfast

variety for breakfast and everyone who works there that i encounter was very courteous and eager to assist

the breakfast was excellent, the beds were very comfortable.

the location. asked for and received ground floor. asked for and received late check out.

gym was small but good enough

nice pool

and i specifically chose this hotel over a few others in the area because of the availabilty of a gym, and unfortunately this amenity was not available to guests at this time

the pool is closed stairs and steep and no elevator.

the swimming pool was in repair

the swimming pool was in repair other than that everything was fine

how well the staff understands the families and the pool.

the pool was never clean

the pool and how nice the staff was

there's even a pool

loved the pool area

the pool is open late

the only thing was being by the pool got loud .

they have small gym

breakfast and servers were excellent.

breakfast was fabulous

the staff were great and breakfast was even better. 10/10 recommend. will be visiting again.

fairly priced. decent breakfast to grab a quick bite, clean and friendly staff.

there is no pool currently

him papers then he still denied us this hotel isn't kid friendly at all claim in website there's laundry and a pool there's an empty pool laundry is broken down and outside rooms are horrible cute

the pool

could have been better laundry facilities

no pool.

the breakfast bar kept running out of food

the gym is really small, and only has cardio equipment

pool gate is not directly connected to hotel you have to walk outside then a few steps to pool

the pool

our favorite lakeland hotel, excellent condition, great staff, beautiful pool! great time

a hotel filled with middle school kids and i really didn’t hear them

everything huge room bar was awesome vary friendly

i was provided the early check in i requested and definitely appreciated it!

unfortunately, there were very loud guests in the hallway all night and it kept me and my kids awake

the lobby had a small snack bar which was perfectly stocked for late night munchies

restaurant and bar facilities were very good as were the staff

happy hour is pleasant, food in bar is very good.

good breakfast nice bar / lounge

staff was pleasant, allowed us an early check in

location, cleanliness, good an location were bar none

the pool was small but we didn’t see a jacuzzi tub which my son really wanted to enjoy

the pool was perfect for the evening and the breakfast was delicious

the staff are wonderful, and breakfast was good

everything was great. the room, the bed, breakfast, staff, everything just wonderful.

everything staff ,pool,cleanliness

it had a pool and a spa

the staff was very helpful, i also enjoyed the pool.

a steady stream running the entire stay, couldn't get an extra blanket or sheets for the couch, pool shut down early they said (2x stayed here never had access to the pool) water stain from a

pool and spa breakfast expressway access lounge area strawberry offerings in the area

the pool could've been cleaner

the stay includes breakfast and it was very good

under renovation , pool closed renovation

staff was very accommodating and the breakfast was well prepared and tasty

selection on breakfast and when trying to shower the morning of checkout i was unable to get hot water even

the breakfast are was very clean

it had a heated pool, good breakfast, nice staff, and was clean

breakfast-excellent

it was like i stepped into an apartment, it was clean and the fact that we had a mini kitchen was even more impressive

very friendly staff and wonderful room and pool

i liked the kitchenette in the room and breakfast

pool is always in the shade

we enjoyed the fitness facility and the breakfast fare

pool was also a hit with the kids

pool was also a hit with the

no extra charge for a very early check in

kitchen

i liked having everything in one place that i needed to be able to cook, a full kitchen set-up

the staff was very kind and the breakfast was awesome

some of the support staff was ok. loved the abuelita who worked in the kitchen.

liked the comfort it had everything necessary to spend extended days, location, staff, the breakfast was good

the pool area was very small. breakfast should be served for the price charged for the stay

pool area was dirty

restrooms (mens) were very dirty. pool wasn’t opened.

a pool and gym but not a lot of options for finding a place to relax other than your room or the

laundry facilities and a small but sufficient workout room

2 lounge chairs at the pool

condition, very comfortable rooms, excellent breakfast, ample parking, good location, breakfast and cleaning teams were amazing

great breakfast

i always wish for a heated swimming pool.

breakfast and friendliness

the breakfast was good

loved everything , but my kids didn't like the pool shutting down at 10 pm .

the pool wasn’t that clean

we were offered pool noodles when we requested pool towels and they even had playing cards at the front desk

very clean. nice staff. good breakfast. extremely quiet ud83dude03ud83dude03ud83dude03

the fire pit was so lovely, the kids roasted marshmallows (there is a publix behind the hotel)

breakfast was my least favorite part of this trip, probably won’t take advantage of it the next

really a drawback, but their complementary breakfast featured great selections like their egg white frittata and their fabulous waffle station

the breakfast area was clean and well maintained

great air conditioning great pool very clean

very clean safe organized and good breakfast

loved the king deluxe room. nice pool, decent breakfast and nice staff.

location was good, no breakfast due to covid.

playing pool with my fiancé wish more was open massage chairs were amazing

pool was cold

i like that the golden coral was next door to the quality inn. and the golf courses were nearby.

they had a little gym

breakfast was great, we have not had waffles in a long time

maybe a little better pool area! but it was fine.

the heated pool was a great feature.

staff (front desk, breakfast staff, housekeeping) was very friendly and helpful

was good the pool was warm, room clean and the staff was very nice and helpful

the pool was very clean and well maintained

homeless people around the building and one having breakfast, the smell was to strong.

only disappointment was there were no eggs for breakfast on sunday

staff was very nice and facilities like the pool were open

the location was great. staff was wonderful. got an early check in which was so convenient.

didn’t get in hurry to fix ceding machine and guest laundry

breakfast

dirty pool no eggs or turkey sausages

could not sit by the pool every chair and lounge chair ripped and falling apart

breakfast was amazing as well as the service was impeccable

the pool, and lack of other guests

everything. the pool was gross the staff was awful. and the room was dirty.

pool gate was padlocked. grandkids really wanted to swim. staff didn't know why.

pool was not heated. gfi. tripped in bathroom no lights at midnight.

a bit too pricy. some better breakfast options would be nice.

pool was very disappointing

property offered separate cabins with a small kitchen and living area, bedroom, and full bath

have pool but could not confirm that it clean enough to swim

the kitchen had what we needed to cook

cottage style clean and quiet had everything you would need right down to the kitchen will try to stay next

the property was clean and well kept. the rooms were clean and i loved that it had a kitchen!

friendly staff; late check out for members.

the food at the breakfast bar was good, hot and fresh

great pool, breakfast and rooms. staff so helpful.

the pool is open til 9 but the pool itself is not lit so it’s rather creepy

great breakfast choice, with fruits, fresh pancakes, yogurt, bagels and more

breakfast could have a little more variety

all the items in the kitchen area were so clean

rooms were clean and the breakfast was great!

good location complementary laundry service. great evening social.

there was water, coffee and ice all day long and free laundry

pool doesn’t has heater

having kids the pool was very nice to have

dog was either kept in the pool area or in someone’s car outside my window that i heard barking all night and could not

they need to have better chairs at the pool but overall it was ok

the kids didn’t really care for the breakfast that they had.

it had a pool with comfortable loungers

i liked being right outside the pool

there is desperados saloon and a pool on the property too

pool was cold and dirty internet did not connect

*pool open 24 hrs food place right next door

gym no good breakfast they don’t even fill it back up the pool was dirty the location was no fun

breakfast starts at 7

the pool was shut down the entire time we where there.

were clean, breakfast was great, staff was friendly

breakfast and cleanliness!

-for the price well worth it if you re only after somewhere to sleep. -wifi was really good

the staff was very nice, check in was easy, and the free breakfast was really good.

hot breakfast with lots of options

would like to see some breakfast sandwiches at breakfast, quick and easy to go

the complimentary breakfast was also a plus and i really like the 12:00 pm check out

breakfast could have ran better if they had more than one waffle maker and toaster.

breakfast

good location, good breakfast, good breakfast

we loved the roof top little bar and grill

the rooftop bar was closed so didn’t get to enjoy but the rest of the property and facilities were

beautiful; clean; comfy beds; safe area. loved the rooftop bar and all the residence inn staff.

the complimentary breakfast had a big variety and was delicious

inn winter haven was very clean quiet organized we stay one night with our kids bed where very comfortable, we arrive late but check in was fast and efficient

staff pool whole experience at hampton inn winter hven awesome

the pool needs to be more kid friendly other than that it was lovely

pool was a little dirty. only negative for the entire stay.

great property, big rooms, awesome outdoor pool, super nice staff

nice size rooms, but not real clean. staff very friendly. the bar tender was awesome!

was really nice, clean, modern, bed were really comfortable, staff is awesome and the breakfast excellent, really close to legoland, love my stay

breakfast wasn't great kids eat free which was nice but parents pay $9

kids up to 5 y

unsafe for kids to play

also i was told i would get a pool view room and did not then was switched from that room and promised a king sized bed and was

i had to call down for extra blankets because of my kids and she was not rude about me calling back to back like some would be

my kids slept n the sofa bed and were bitten by bugs and had a rash from bites

the pool was clean , 3 big pools and they kept them warm water in cold days

the pool gates were locked

great pool. friendly staff

staff, clean rooms, pool area was nice but pretty small, the parking lot was great, was able to get ahold of the staff

full size beds downstairs, full kitchen, two bathrooms and two oversized decks looking over the pool and the lake

view and pool were nice

balcony overlooking the pool and the lake!

pool, from to the lake...volley court, sunrise...very nice place for family

the pool did need cleaned.

the parking lot has broken glass everywhere and the dumpster was home to about 3 raccoon families

rooms aren't maintenanced very well the beds are very loud no ice machine no laundry

there was someone in the parking lot fixing his vehicle in which it blocked part of the drive way and several kids were

the laundry facilities was cheap and quick

the price could be a little lower and there was limited parking space.

continental breakfast included

my only complaint was not being able to check in because the staff was elsewhere doing laundry

it was okay. allowed us to use the pool after hours.

breakfast in the morning

laundry access & nice pool

pool was green and couldn’t swim in it

pool wasn't operational.

pool was green no breakfast and we didn't have tables lamp was on the floor .door didn't lock

of the reason for choosing this hotel was that a continental breakfast was included

pool was green no breakfast and we didn't have tables lamp was on the floor .door didn't lock

laundry room.

staff all great. liked having laundry room down the hall.

the pool

also the laundry area was filthy

room was a long way to ice, laundry, and elevator

location, cleanliness, friendlyy staff, decent hot breakfast all at very reasonable price...

sad that covid-19 has curtailed the hot breakfast offerings

free parking and wi-fi.

my only complaint is parking was very tight

always had to ask for towels at the pool..pool could have been cleaner

very clean big rooms. bed comfortable. has a bar and small restaurant

the convenience of a restaurant and bar was great after driving eighth hours to get there

sarah was extremely helpful as i requested an early check in on the 20th as my husband had to drop me off at 6:30 am

had a restaurant, bar and pool.

the kids loved the pool area

no clean towels were at the pool...but it was late evening.

close to several roads and restaurants friendly staff as always good breakfast and amenities

pool was not clean/available-probably due to covid

pool had a lot of bugs in it. looked like it had been neglected

clean people friendly nice pool

atmosphere was quiet and the breakfast was superb

clean room, friendly staff, very good breakfast, comfortable bed, and great value for the stay.

i enjoyed the early breakfast too

the gym was serviceable and had all i needed to work out properly

very very clean and a great breakfast

i also loved that the temperature of the pool was soo warm

breakfast was perfect, also dinner, well made food.

they especially enjoyed the staff coming around on the golf cart talking with them and handing out little lego sets to put together

entire property is awesome, the breakfast incredible , mi family especial my kids were very happy and

included in our stay and it was a family special all you can eat so a platter was fixed and the kids could get more if they wanted

the breakfast was good, it was lacking protein for a hot breakfast

nice size laundry room

bugs in the pool

clean, breakfast

we liked everything except the swimming pool and gym open hours

friendly staff, adequate breakfast

breakfast was very good, though a bit limited in variety, as there was no fruit and the only milk

got a little busy so there were no pool towels and it seemed like our room wasn’t fully put back together when we checked in

the pool was closed, and there was no indication prior to booking

breakfast and big room

i did not use the pool or fitness room or eat breakfast so am unable to comment on those amenities

good location, friendly staff, great breakfast and even ice cream at night!

the staff was very nice, the whole hotel was very clean, and the pool area is beautiful

is better with bacon :) also the blankets were hard for kids to figure out being in those covers

i did not use the pool or fitness room or eat breakfast so am unable to comment on those amenities

laundry did not accept coins and the app charged more than advised on the washer & dryer

i felt safe and loved the extra vending and the breakfast

the laundry room hadn't been swept or mopped in a while the grime on the elevators and walls was very

of elevator was wet from kids/people not wearing flip-flops or shoes returning from the pool

pool area was not clean, the gym room didn’t work and when i informed the front desk they didn’t budge

the pool area was nice and it offered a large propane fireplace at night too

small pool

he made the check in process super easy and greeted my kids with a smile

wished the bar was open later.

lobby with christmas tree, bar & seating area was very nice, homey, comfortable