the pool was warm, not your fault at all. honestly, there wasn't anything we didn't like.

needed more kitchen supplies as dishes, glasses.

unit was very spacious, with a kitchen separate from the sleeping/sitting area

room we were given had a full kitchen and as we were there for a week it was given to us as the best option

beds was kind of hard. and the old dishes in the kitchen.

pool was a bonus, although small it was heated and very enjoyable

staff, easy check-in and check-out, plenty of parking, good breakfast, noise free inside and outside, good elevators, lighted rooms, great bed, and very soft,

pool needs more sunlight

the breakfast and the greetings.

laundry closed early 9pm

pool was a little dirty

absolutely nothing. it was great staying in the clean hotel with the hot breakfast buffet.

breakfast

very nice hotel, the breakfast was great and the staff was very nice.

free hot breakfast sure made the room seem cheaper not having to feed 2 hungry teenagers in the

the hot breakfast was great!

hotel is great; everything you need: pool, gym, full bar, free breakfast

breakfast buffet nor available due to covid, but prepackaged food served each morning

restaurants and bar in the hotel which weren't on the website has many pictures of food and drinks on

awesome having fresh food / bar on site

very nice room for the price! we enjoyed swimming in the pool which was very clean.

breakfast was amazing,loved the bed!

kitchen staff was a little mean to my kids if they went down to get food and bring it to the room for

the service of all employees was great and the room was nice and the breakfast buffet was always delicious

breakfast was very good

a fully equiped kitchen a freezer that makes icecubes

spacious & clean room, the gym was also a main reason for selecting the location

the small kitchen area was well stocked

spacious rooms, gym was decent

the kitchen area was awesome

room was spacious and included a beautiful kitchen equipped with a stove, sink, large refrigerator, and dishwasher

too many kids around the pool area

directly across the laundry facilities

location, cleanliness and good breakfast

it sounded like kids may have been running around

room was considered non-smoking but i could smell laundry fumes and people smoking in other rooms

the fact that the laundry room closed at 10pm

just the pool not heated

i appreciated an early check in.

quiet safe location, excellent breakfast, very clean quiet room, friendly staff.

i liked everything about the property. staff were friendly. shuttle service was excellent.

staff was very good and the laundry facilities were broken but the person on duty actually did my laundry in the motel laundry

clean has a pool laundry and king size beds

of the guests were so rude to the staff and the guests with kids couldn't keep them under control

convenient location for airport. we left before breakfast so we can’t comment on it.

all equipments in the gym are old. elevator is not good. .

had 3 small kids with 2 adults

airport shuttle was so convenient & location

the gym was always neat and clean

having a shuttle to airport- key to choosing hotel

the pool area was very nice with very modern comfortable outdoor seating in the shade with ceiling fans

it was close to the highway and i also liked that there was a laundry facility

pool for the kids and breakfast

i asked for extra towels and they said they would bring after laundry caught up that didn't happen

issues at front desk with people waiting to check in and wet kids asking for pool towels

cleanliness,great staff,good breakfast, around everything u need

nancy at front desk and the shuttle driver were very helpful and went above and beyond

was very friendly, everything was clean, and the breakfast was better than we expected considering we are in the middle of a pandemic

shuttle service was very prompt and i appreciated the variety of food available at breakfast

pool is not heated so is not used

friendly staff, clean hotel and nice pool. also near some good restaurants.

location was good ... kids enjoyed breakfast...staff was friendly

the pool area is very clean

breakfast...need more movie channels

there was a small gym with treadmill, bike, elliptical and weights, just what we needed

there was ample parking for our truck, (26 foot box truck but semis could park there too)

the hotel was close to rsw airport and the shuttle service ran on time

the pool water doesn’t look appealing.

the food at breakfast and more choices to eat for the microwave.

everything was immaculate, the pool was a decent size, the breakfast was fantastic with a lot of options, coffee is available in

the pool is great at this property.

it was nice to have breakfast included especially with kids.

staff was amazing ...breakfast was amazing

bed was comfortable. staff was extra friendly.the pool area was excellent.

the beds were extremely comfortable and the extravagant breakfast was appreciated.

breakfast was good and the location was good for me

breakfast was okay, waffles on the weekend would be good for kids.

ac, spacious room, equipped kitchenette (minus a kettle

always need is a microwave and i think its really important for every parents who travel with kids

breakfast, kitchen, pool, workout area cookout areas comfortable

pool was very warm if i was to complain

more luxury bedding water preasure in shower poor, area around grills pavers filthy, pool dirty and not

plenty of parking on site and good swimming pool.

clean, large rooms..... complete suite with kitchenette

room, family friendly facility, staff was friendly helpful, nice continental breakfast, location close to eating and

the location was great, the pool was heated, & breakfast was included!

quality of there facilities. great breakfast.

the staff was exceptional, the breakfast was very good. the pool area was well kept.

we were there for over a week and found the front desk staff helpful with local knowledge like golf courses and tourist information

and the complementary breakfast is warm and delicious

selection on breakfast items

the pool closes way too early

at the pool so we found something else to do the people were throw trash and food in the pool my kids went and cleaned it all up so they could go swimming 5mins after the lady from the front desk

our room location made it easy to watch the kids while at the pool

balcony grill gap is long that small kids can go through it and fall

not really for kids

it s a beautiful view and the pool looked so nice

rooftop bar could be remodeled but perfectly

clean nicely decorated hotel in lively downtown area..on a decent price. nice rooftop pool/bar.

pool and bar were closed because of this which was disappointing

it would ve been really nice to lounge rooftop by the pool and bar

pool. basketball court.

breakfast was good and perfect

hotel room was well stocked with a kitchennette and a good layout for someone with limited mobility

small pool- will bring suit next time

no jacuzzi or hot tub around the pool

attractive pool area although we did not use

nice to have the kitchen which was nicely stocked even though we didn’t use it

the pool was also a great bonus for the property, and i very much appreciated them allowing me to enjoy

we loved the cozy kitchen.

we did not use the kitchen area but we did look through it and it looked like it had the basics one would need/use if

room service is great food was great

room wonderful view over the bay we were on the 12 th floor there is a bar on this floor with fantastic views and a great vibe beds are super comfortable

pool and pool area are small and tired looking

i also enjoyed the gym and pool area as they were quiet and a nice escape

pool does not fit in to the quality of the rest of thw hotel

much plastic was used during breakfast

floor above pool but right next to highway

i wasn't aware the pool wasn't working.

the included breakfast was more than satisfactory, and the staff were friendly and helpful

pool out of order extra sized up room i chose and paid for on booking site and not available when i

pool closed at 21:00. a little bit to early for my taste

i wasn’t able to get early check in so she did accommodate us with late check out

clean pool

we requested an early check in and were able to do so, thank you

we walked downtown everyday to get coffee and breakfast

it's a perfect location, the pool was fun, and we slept well

pool and hot tub are also exceptional

i had to call for the shuttle bus and they were able to help me with directions as i needed to return the car to rental

and was able to do laundry

we also enjoyed the pool area

the staff, pool area, and breakfast was awesome!

the breakfast was delicious and the staff went above and beyond

parking. couldn't get to back

everyone was friendly. breakfast was hot. location is convenient!

the pool wad nice and warm as well

friendly staff, enjoyed the shuttle to shopping.

free airport shuttle was super

the shuttle service

shuttle service from airport and to shopping center and restaurants

lobby bar did not have large selection

room on the first night was next to the laundry facilities and was noisy and i had a hard time sleeping

they gave us a late check out, they were very willing to do anything they could to make our stay more enjoyable

we would of liked to have a bathtub for the kids, but it’s not the end of the world

pool area is very nice as well

flight was delayed and when arrived at the airport, i had to call the hotel 3 or4 times for the shuttle

grills at pool area

pool is heated and has some shade to use if needed

the location, the pool, the size of the room, and the staff were very nice and helpful

17 trips down the hall, down 2 flights of steps, out the door and around the tennis court and the pool to get to our car which was parked in a handicap parking space

airport shuttle

pool wasn't recently cleaned

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding dinner

in close proximity to shopping and restaurants nice clean pool

pool and for pit area were great

the breakfast was minimal and not good

staff friendly good breakfast

great location and the kitchen was so great to have!

absolutely loved their breakfast

breakfast very poor, the pool faces north, there won't be a moment of sunshine by the pool

ahhhh, the bathroom and the kitchen.

the gym equipment and the laundry were also clean & in perfect working order

the pool and the vibe

is neat but it needs some more tv services as in movie channels and kids channels but other then that everything was great

laundry room wasn’t air conditioned.

no breakfast due to the covid

also thin walls can hear the people next to you if they are too loud or have kids

the parking

warmer water in pool but i know it was in feb

limited parking due to numerous work

nice room with good wifi

had breakfast out it was great ,over all we had a great weekend the place was clean can't complain

pool

great place to stay !!! location breakfast was good here staff good clean !!

i liked the perfect temperature of the pool and the laundry was convenient

good great value for the money + a decent continental breakfast.

i appreciated having the laundry facilities onsite to be able to get a load done without having to leave the hotel

towel replacement, you have to wait till they laundry, no access to swimming pools for sixteen straight days and rude desks personal and i never

area unswept room paint peeling pool area dirty laundry machines not working some front desk

great pool. great laundry facility. close to everything.

room was clean and comfortable. breakfast was good.

no breakfast service. pool area was very nice and clean.

the pool was open so that was great for the kids

coin laundry helpful

pool closed early at 8 pm.

to request anything you need for kitchen area even cups or coffee maker and the breakfast is really just a few snacks to grab

also kitchen - there was a stove a fridge a micro sink etc but not even a coffee pot in the

comfortable clean room with kitchen

breakfast was disappointing

the little kitchen

great breakfast not just your average breakfast, it was really good

and out and my kids couldn t watch tv

security kids running bup and down hall wats knocking in doors people screaming in g hallways dead roach in

breakfast was wonderful. they had more choices than most places. very convenient to my travel

not enough towel for pool

the room was comfortable and good that it had a pool.

hood breakfast, friendly staff , clean rooms

the pool wasn't clean

dry friendly helpful staff. also nice grab and go breakfast or you set and eat breakfast.

the carpets really need a deep cleaning and if someone would use the net in the pool daily to get all the leaves/debris out it would be

nice pool great location had a great time

nice, well supplied kitchen area

elevator wasn't working parking lot could use more lighting

$5.00 per laundry load seems excessive.

it is always my choice when you have kids and save money making food

pool was nice and cool

plus movie theatre, shops and other restaurants within walking distance, or using free hotel shuttle service

very clean. has a restaurant and sports bar on site. appreciated the laundry basket in bathroom

the shuttle staff were exceptional in their customer service

requested early check in, our room was ready for us. staff was friendly and helpful

the wifi was intermittent on some devices, about 1/3 of the tv channels worked consistently, and they

breakfast, cleaning

the pool was clean

had the best wifi service here and i stay at many hotels through the year

they even managed to produce a range of breakfast items on thursday morning, which was the last thing i'd expected

the pool area very small for a hotel, but everything was good

clean and fresh property. bar at the lobby, serving decent variety of items

i went to the gym and 2 of the 3 days i went there were no more than maybe 4 towels

having a restaurant on site. nice pool. large room and bathroom.

breakfast and bar downstairs

pool not available

the set up in the room and i like that they had a lot of towels in case we wanted to swim in the pool

the lady at check in was super nice & even the lady making the breakfast

the breakfast was good.i like the setting arrangements.

very convenient for our travels and very new and modern. great amenities and breakfast area.

checked in at 4:30pm due to rain and left to go to holiday inn at 3am in the morning with my two kids

kitchen floor never cleaned

bathtub glaze peeling, ugly carpeting, kitchen in suite very, very basic, rooms dark

wish the bar and restaurant were

we had a bobtail semi and parking was very tight although lady on the phone said they could accommodate

breakfast was good. there was a restaurant attached and a tiki bar right behind.

room - great. bar - great. breakfast. - bad.

was great and i'm not much of a breakfast person but if i had to complain about one thing it would be their lack of a decent

breakfast. should be full to go with the price and free.

property was full of questionable, unruly guests, loud kids and a bar that attracted a motley crew of locals

we enjoyed the space in our room,the kitchen was a huge plus with 4 boys, and the pool area was beautiful

the only downfall was not having access to much sun while at the pool.

loved the fact that it was a suite, with complete kitchen, the laundry room was excellent

kitchen super with enough appliances

my husband and i, and another couple that went with us spent out last day at the hotel pool

it put holes in a few pieces of clothes i dried but overall it was free and saved me from doing laundry when i got home, minus a few pieces of clothing i wasn't able to salvage

staff was very nice...love that we had a kitchen..jj

suite was amazing and so was the pool

pool, gym etc

nice pool heated,friendly staff.i will be back for sure.

no paper towel and dish sponge at the kitchen

the pool tile and decking could use replacing but the temperature and clarity of the water was ideal

great location, they have no breakfast, love pool area,enjoyed are stay

you can get a beautiful room with another room inside of it and it has a fridge raider and kitchen area

great location, they have no breakfast, love pool area,enjoyed are stay

great pool and hot tub. large clean updated rooms and a good breakfast.

staff were friendly and accommodated my early check in

good breakfast, friendly staff, clean comfortable room

it was spring break and all, but we had trouble sleeping a couple of nights because of college kids talking, slamming doors and playing music until after 3 in the morning

was great ud83dude03 clean, comfortable, pool clean, jacuzzi was great

the staf was friendly the breakfast was awesome pool and hotub better than expected

firm bedding, separate bedroom, kitchen area with coffee pot & full-size refrigerator & two tvs

enjoyed the place and the kitchen

the suite was very nice, quiet, clean, comfortable and with easy access to the pool and gym

staff, beautiful suite with kitchen, great daily continental breakfast, pool, big exercise room, laundry room, social hours, and many other amenities

the front desk, restaurants and the bar staff were amazing

the spa staff was equally as great

the spa team deserves special recognition—the atmosphere was serene, and the treatments were expertly

i enjoyed my spa experience very much as well

the buffet has all kind of goodies, and it is kids friendly