breakfast was fine but not memorable.

breakfast was very good

nice breakfast. lost an item and got it back

breakfast was shared with the whole staff of a company and made the experience none pleasant and

free breakfast with good options. very nice staff. clean. spacious room. good location.

we had the big room with a kitchen

quiet location + center of the city + valet parking + very clean + very well maintained + very well

valet parking

dead bugs in the kitchen cabinet

they do not have kitchen service, or restaurant service

service was very good, the room was very clean and the parking was great, specially considering it is at the historical center

location / parking

the restaurant had inane breakfast tv.

safe place for a female traveler with pets and safe parking

the location is great, we got to walk a couple blocks but worth the scenery and the parking on site is great

the pool area is really nice too

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the pool is small but perfect for cooling off in the afternoon

we loved having the pool each day

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

pool was cold

paid for a room with queen bed and a view towards the pool and i didn t get that i had a dirty old room small bed and the view towards the parking

wifi worked good

room very clean, swimming pool, good free mexican breakfast, parking lot, very quite, lightning and the attention very good

better breakfast option, better bar. wifi and cable system bad

proximity to all the major stores walking distance to parks pool

heated pool and playground in a garden like environment was just perfect

pool quite crowded on sunday due to ? day passes.

lots of secure parking, very clean room, housekeeping excellent

there are many parking options at the property

very cute patio and design good wifi outside the room very nice & friendly staff

also the wifi didn t work at times

beds are stiff, short and not so comfortable. barely any wifi in room 107.

also the wifi was iffy

the wifi service would fade fade from time to time. there was a drainage problem in the shower.

the rooms were clean and comfortable, breakfast tasty and pool nice.

rooms, good wifi, friendly staff, great pool area that is very well maintained

facilities, breakfast, cleanliness...

breakfast buffet

breakfast was good

diificult to log in wifi

i had a massage in the spa which was wonderful

wifi was spotty, at best, but it did not interrupt our stay at all

never got wifi to really work

my friend and i a tour of the casa showing us the recently completed five additional rooms and spa on

the food, the laundry service and good price

we did not have breakfast. the rooms are quiet. plenty hot water.

breakfast was super, lots of choices even roast pork and broccoli

location, staff and breakfast were okay.

hot breakfast staff service

to main roads to and out of the city, room equipment good, the breakfast buffet was very

the breakfast buffet is very expensive and i paid more for the rooms that booking.com said

my reservation included breakfast & options were tasty and varied

very nice staff. the food at restaurant was good. and they have a gym.

if the gym is well equipped, it's extremely dirty and no maintenance is done

the free breakfast was a nice addition

robes were part of toiletries - breakfast was very tasty on the top terrace roof, i enjoyed the experience - staff was nice and

breakfast each morning was good

boutique hotel, very helpful and friendly staff, great location, great, breakfast, and a hot

breakfast was good

breakfast is ok, this travel in mexico is very good for me. thanks holiday inn.

breakfast was unexpectedly really good, lots of options

staff were super friendly everything was new and clean breakfast each day was amazing

pool is awesome, rooms very clean and modern decor.breakfast is full buffet highly recommend

great location super good and healthy breakfast staff was super firendly and helpful

had breakfast, my daughter and i ordered chilaquiles, she had queretaro style and i had green sauce

the breakfast is very good, with pastries, fresh fruit and eggs of your choice, all included with your

nothing really, it would be great though if breakfast was included with the reservation.

90s disco music during breakfast did not match the setting.

food was so delicious and the waitress (yvonne) so engaging, we ended up eating breakfast there everyday

facilities and rooms with huge meeting areas in the bar and restaurant

large room and better breakfast

breakfast it's ok

the breakfast is awesome and also the attention from the restaurant staff is excellent.

ffet).

the wifi was fine but a bit slow at times.

wifi was good, though needed a separate password for every area of the hotel

the breakfast was exceptional and the use of the pool and hot tub was the icing on the cake

the breakfast was made-to-order and serving hours were wide

is a beautiful, boutique hotel with pool, jacuzzi, and terrace

reserved a room for three adults and paid extra for breakfast well when i got there they didn t even tell me about it

breakfast, no restaurant, no air conditioner, no water in sink and the most important is no

hotel is beautiful, comfortable and we got a very good breakfast

breakfast is offered at 8:30 am it was never on time

it was very quiet & had a restaurant down below with room service!

wifi was easy and reliable

didn t like my phone didn t work to call front desk for room service

room service was also available

while wifi worked in the room, it became practically unusable as soon as you stepped outside of the door

no calm and tranquility, a lot of noise and music, pool full of kids, there is no “adult space” where you can only sit and relax

pool we didn't get in the pool, but it was very clean

knocking door too early for room service

the buffet, the gardens, the parking, the room service

hotel, quite cheap great service, heated pool and the gym is also great, not really expensive one of the cheapest with pool on queretaro

there is no parking on site but secure parking is provided very close by

the room and bathroom were clean, the wifi was fine, and there were plenty of outlets, excellent hot water

i felt like a princess in most spectacular room 209, that has incredible spa like glass room

the simple european breakfast was very nice

loved the breakfast and the sitting area outside our room, tierra

location in the historic centre (minutes walk from the main plazas), delicious breakfast, comfy room, super clean, friendly staff

also, there are advertisements for spa services but the staff knew little about them and the masseuse didn't seem very available when

breakfast was good

wifi was poor

regarding the parking i had to leave my car in the street because they only had space for a very small vehicle

are very small but adequate, the room key often has to be reprogrammed at reception, the parking would be an issue for a nervous driver

child unfriendlyness, temperature parking

have a bar that plays music very loud until 12

the rooftop bar is lovely, they let us take our own wine to have with their food

but i would felt better if they had a better security filter, everything was ok, but it shares a bar open to the

good wifi

location, staff, ac, shower and wifi work well

pity there is no breakfast, but enough restaurants on the side

great location in el centro, excellent wifi in room, spacious bedroom, lots of space, big comfortable bed, several windows, great lighting

full of cracked concrete and paint the floor poor wifi for rooms a the back of hotel

got the room at the last floor junior suite number 302, big, clean very comfortable bed and good wifi

breakfast included but at another hotel 15 mins walking away. breakfast poor and bad

the breakfast buffet and omelette bar were plentiful.

nice gym too

pool is seems to be not clean enough, on the sides there is a lot of dust and should be cleaned

the comfort of the bed, the pool, the roof and the breakfast.

excellent breakfast

breakfast -room service- delicious, super fast, we loved it!!!

room service and it's food... delicious!!!

i wrote it before room service and it's food are excellent!!!

everything i needed was at a walking distance and the roof top bar & restaurant have an amazing view and delicious food

room; rooftop restaurant and bar, wonderful staff answered all our requests, even packed us a box breakfast for our very early morning departure while the rest of the world slept, reasonable price

rooftop bar is amazing

wifi was a bit spotty and unreliable

the hotel itself is beautiful and quiet despite its location, and has a fantastic rooftop bar with amazing views over the city at night

and spacious rooms, tv cable and wifi, hot water, toiletries, comfortable beds, attentive staff, car parking inside the

the breakfast was very good.

breakfast buffet is good.

the gym was also very subpar

location: near the historical center, good breakfast for the price.

and parking was available onsite

great place, good location near the city center. we also enjoyed the buffet breakfast!

the breakfast felt very vegeterian with beans so it would be nice to have an english translation of the

breakfast and located in the heart of centro or downtown queretero so it was so great to get to

hey didn’t offer a breakfast

central location , breakfast ladies excellent,

reception and bar staff ( especially the younger guy) were so friendly and helpful (+)the bar is fantastic thanks to emily valentin (+) the hotel bar makes amazing cocktails (+) the bar and central courtyard were very nice (-) a coke at the bar cost 40

hotel, beautiful room, amazing beds, great staff, excellent breakfast

variety)

the reception staff were great as were the servers in the cafe for our daily breakfast

gym was extremely hot! couldn't complete any training session.

the concierge was kind enough to give us free breakfast even though it's offered only on weekends, something that is largely misunderstood due to

room was close to the pool but the sign said it closes early it did not kids were loud and stayed till

did not have breakfast as we left before it was served

breakfast was excellent in beautiful surroundings. full breakfast eggs fresh fruit coffee

the beds, the room, the facilities, everything was super clean, the staff (!), the pool

gym is nice

parking , gym and other things are good

a little bit the breakfast .! i would like to have more options

breakfast was terrible!

comfortable, tv cable, inside of a mall with some options to eat, laundry, gym inside the hotel

staff, extremely clean - very comfortable beds and very modern beautiful bathroom - great breakfast

have two buildings a block away from each other so if you want to go to the pool and your room is on the other building you have to leave the premises in order to get to the

we were able to have a late check out due to unexpected circumstances

we didn’t get to eat breakfast unfortunately

hotel staff was excellent and the breakfast was top notch

didn't kow there was a breakfast

the breakfast is not much but good

the pool, while small, has loungers where you can sun

also i didnt use the pool but it seemed like a nice place to chill

that would have made it even better would have been coffee, toasted bagels and cream cheese for breakfast

gorgeous rooms, outside seating areas, a small deck overlooking the pool from our bedroom

amazing building, beautiful pool and library, very clean and well kept

great architecture, design, room service and location.

no room service and breakfast, although delicious, doesn t star until 8am

loved the pool area and outdoor spaces which made it very relaxing to hang out in

pool is a lot smaller than the pictures and not really well maintained

great location, spacious room, the pool was lovely at the end of a hot day.

pool area is nice

the pool/jacuzzi is warm and relaxing, not crowded

lovely pool and outdoor space and amazing friendly and attentive staff

no breakfast but coffee and kitchen available

loved the shared kitchen area

they have an outdoor kitchen you can use, i think they might serve food sometimes, they had a lot of dishes and cups,

the kitchen was very accessible the patio roof was also very special lots of hot water and really nice

thanks also to the ladies from the room service, especially the younger, i do not remember the name

hotel was quiet, the staff was friendly and helpful, someone was at the desk 24 hours a day, the wifi connection was good, the shower was great, the bed was reasonably comfortable

spa facilities off the main reception

the breakfast

spa was being remodeled so there was very noisy

noisy at weekends nights. breakfast could be more generous.

everything except breakfast.

there could be a few more utensils in the kitchenette

perfect size little refrigerator with the mini kitchen

the kitchen was very poorly equipped

location, excellent staff service, always attentive to the needs of the guest, excellent parking service

kitchen had very minimal utensils and no supplies

the delicious breakfast in the morning

they have spa service to your room

all around the park and very safe location, the staff was very helpful and courteous, the breakfast was amazing… made to order, it was very quiet and nice and dark for sleeping, very

the breakfast is very good, and it's close to coffee shops and restaurants where you can have a lovely

breakfast was incredible, and i really enjoyed that it was included in the price

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

wifi doesn't reach the peripheral areas

no electric outlet to charge cellphone or laptop. poor wifi connection.

no wifi, they didn t give us a conditioner i couldn t work from my room on my computer

wifi in my room did have a connection to the internet

wifi in the rooms didn't work, my toilet smelt and lingers in the main room

the staff was helpful and the parking was huge

pool temperature

great bed, big tv, secure parking lot, and friendly staff

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

there's no good parking entrance road sign

pool or jacuzzy only with appointment

it was good breakfast, room was comfy and oxxo was near like 3 minutes of walk.

everything in the gym is broken.

like a co-working space, i needed to work during the night and i had to do it from the swimming pool as it was the only place with internet + electrical outlets available

secure parking for my motorcycle, a pool, comfortable bed, close to centro and the historic area

pool

the wifi never worked, so, if you have the great need to use it

great staff, comfortable room, excellent breakfast, perfect pool.

wifi didn't work

pool and facilities are gorgeous and can be the main reason people stay here

also we went there because of a good experience 10 years ago, excellent food thru room

the room smelled like a strainer. the room has no spare toilet paper. the pool was cold.

room was a little dirty there was even a roach the pool was also dirty, we didnt dive in because there was a cigarette flooting around

7 pool chairs are a joke

rooms, nice location, easy to reach, good parking place

quiet, safe, cold ac, hot water , easy safe parking and an awesome breakfast

breakfast included

cold, noisy, small. tv: bad image quality and no sap option. breakfast included

the breakfast offer instant coffee

breakfast, staff

wifi worked well

the wifi is fast and there is lots of hot water

comfortable bed, good working wifi, very clean and a shower with good water pressure

staff is nice , wifi is good

good wifi

lastly we went to order room service at 10:40 and the woman at the desk said that it was done for the day, but when we went

good hotel in general - good staff - secure - good restaurant for breakfast and dinner (it is pricey

i liked the buffet for breakfast

breakfast here is clearly very good as the restaurant was full when we left - we didn't have time

it was a large, spacious room.it was easy to find english speakers. room service was excellent.

place to stay, wish to had more time to enjoy the swimming pool or restaurant

the pool heater was not available, and most of the time the shuttle driver was not available

friendly staff, great location and wifi service.

requested birthday decorations for the room, asked if we could swim at the pool, there's no heater active and can't use it

pool was very small

breakfast was ok and nothing to complain about

awesome breakfast

breakfast exceptional! kind staff! helpful doormen.

they have such an amazing hotel with clean rooms and amazing breakfast, the area is nice and the mall has everything you need

everything was great.the staff were attentive and the breakfast generous. the bed was comfy too.