pool and hot tub was closed

good breakfast as well

same thing offered for breakfast every day...no oatmeal.

i have sent a request for early check in and they did it for me

i like best western and bw in my town has a full gym

was as stated, breakfast was always before 6 so made convenient for earlier birds

we didn’t eat breakfast. location was great! close to krogers and restaurants.

breakfast could be a little bit more. like eggs. or sausage or bacon.

nice breakfast

breakfast was good.

expected a light breakfast

pool was down

was informed there was a pool which there was not and cleanliness in the room was not good at allvery

pool closed, loud guest, window didn't lock

was no pool

the pool was closed which was a bummer

the pool was finally open so the kids were able to swim and have fun

breakfast was very good with many choices

the breakfast was great and the food was delicious.

also specifically choose this hotel, costing more$ for the pool

when i booked the trip i asked for late check out

early check in

we loved the pool

breakfast was good

wasn't any breakfast

breakfast

breakfast was good. there were several options.

didn’t have breakfast. i was impressed by the cleanliness and how close it was to town

very good breakfast- good variety- no need to find another

not enough seating room for breakfast. we had to go somewhere else.

the rooms are decorated nicely, the beds are very comfortable, the breakfast is good, and the staff is

clean, warm pool, and comfy beds. very nice hotel.

first floor, spacious room, plenty of pillows, pool, and fitness room.

the breakfast was good, and the area was clean. the staff was friendly and helpful.

the pool was overwhelming with the chlorine smell

clean-new-nice breakfast-close to everything in the medical corridor.

possibly from the pool

they did run out of cereal for the kids but it wasn't a really big deal

rooms were nice and clean very up to date breakfast surprised me

think of anything we didn't like, we asked for a room change to be closer to my sister and her kids and we were given a connecting room, it was perfect for us

wish the pool was available later in the evening. or a hot tub.

breakfast cold

and then i did it again and no one came out again, and there were two people talking back by the laundry, but they clearly weren’t front desk people there was no sign and i think that when the

the breakfast. however, it was not the staff's fault. it was due to covid restrictions.

group of sports travel team parents there and the kids ran up and down the hallways after midnight, banging on doors and yelling

big rooms nice pool good location

nice quiet rooms with great breakfast

the staff were exceptionally friendly the room was very clean and the breakfast was delicious

amazing staff and great breakfast. comfortable beds.

continually opening the door for room service with do not disturb placard on door

did not stay for breakfast.

pool had 20 kids in it (apparently a birthday party in which not even half the kids were hotel guests) and no

pool is small was a lot kids in there so it was loud and not much room

clean, well equipt, friendly staff, the breakfast was great!

it was an updated and modern hotel, the breakfast was very good and was in the perfect location.

we never got to because it was always either full of screaming kids or drunken adults

very clean and the staff was awesome the pool and gym was clean and beautiful

no breakfast and the king bed was hard as a rock.

the room was really nice! good size, great bed, cute little kitchenette.

breakfast was decent for a freebie. staff was super friendly. hotel appeared new.

my nephew liked how big it was and the breakfast.

nice location, warm cozy bed, wonderful pool

we did not use the gym or pool as we didn't have time but both looked great

aside from the racket upstairs, the bar closes at 10 pm and the restaurant and bar do not open at all after sunday breakfast concludes

rooms were nice i loved that there was a bar and restaurant attached and the staff was nice and pretty much just did there

bar, restaurant, gym, pool, two breakfast areas, and an area that sold snacks, wine, etc

the gym area was clean and user friendly

it was a bad stay; the kids got bored, and the night went badly

enjoyed the king with sofa and kitchenette area

it was wonderful, very clean, friendly staff.nice breakfast i.

there are several amenities (game room, arcade, lounge area, outside firepit, pool, etc

parking

breakfast was done too early

breakfast was excellent, i liked the sausage, omlettes and cereal !

good price for location. good breakfast too.

the parking was convenient and staff was very friendly

the room has a full kitchen minus a oven so excellent place if your staying for several days because it has a full size

sure the machines work, when laundry gets stolen out of drier it took 7 hrs to figure out were it

the rooms are very nice and clean and it's nice to have the small little kitchen in the rooms.

nothing in the kitchen not even a glass or coffe maker

laundry in building open 24 hours. just high priced.

the only thing i would of liked better is having bacon on the breakfast bar as well as sausage

we would have liked to see a couple more choices, like maybe pancakes or waffles added for kids

sized room, very clean, spa was great

breakfast was good

we love kids but we were there to relax

the pool closed

pools closed but that was because of the pandemic, so i can't fault them for it.

wish there would have been options for breakfast

breakfast was ok'

whirlpool tub was great!

the staff was very nice and the spa was lovely. also the breakfast was good.

was extremely friendly, breakfast was excellent

the breakfast was exceptional, and the staff members were courteous and professional

great location, clean newer vibe good breakfast nice room

clean rooms, courteous staff and great breakfast options.

booked cause thought kids basketball team staying there

the pool wasn’t even open so my kids could enjoy it

price, good front desk personnel-friendly, helpful, professional; clean facility, good breakfast bar

that was gym was closed

gym had public gym quality equipment

having a complete kitchen is a game changer

price. clean. fair pet fee. basic but a good option if you just need a room for the night.

nothing in particular. i guess the breakfast could be a bit better

beds were comfortable. loved that it had a full kitchen.

the grab 'n go breakfast was perfect for getting us going in

was very happy with the parking

parking lot was trashed! room was too dark, dials on ac broken, fridge not cold,

drug dealers in the parking lot

room needs updated wifi extremely slow

i was given a wifi code at check in but couldn t even add the hotel network

liked that it was clean. the pool was cool

property was quiet, hot breakfast provided, and 1 free cocktail from the bar was included

the kids didnt like they didnt have biscuits and gravy on breakfest

i really enjoyed my kids & i stay

there was pile of dirty towels/laundry as soon as you got off the elevator on the second floor in the hallway by a doorway to look

the room had plenty of space for all of us. the pool was amazing and so was the breakfast.

not enough seating for breakfast buffet

was not ready at 3:00pm i was told to come back in 30 minutes pool was not in service neither was exercise room although it's advertised as amenities

the suite had a great kitchen area w/table, sm

i have two kids that cried in hotels

great breakfast in the morning to start your day with and had a variety of different iteims to choose

stay next door for $20 more a night and enjoy the pool

pool was empty the door of my room was wide open when i got there the bath towels and wash rags

staff,good breakfast,clean room,very quiet price was very cheap very affordable i will be going back

good parking, could see my car from my room

was one area could use improvement: the breakfast selection

the bed was super comfortable and the breakfast was delicious.

didn't know there was a water leak in the fitness room, apparently it was not checked at beginning of their shift or previous shift

breakfast was nothing special

the front desk and morning breakfast ladies took time to sit down and talk

husband's a truck driver so there is plenty of parking for him to park his truck a room was clean and the bed was very

the laundry facility at the motel was great, just what we needed at that point in our trip

breakfast was amazing, best yoghurt i've ever eaten, all of the other options were great

kids running sounded like a herd of cattle

no bacon at breakfast bar

the atmosphere in general and the pool was great for the kids

breakfast was much better than i expected at this affordable room rate: good selection of items,

the pool was very nice and clean

dirty in areas of room and why wasn’t there any bar to hang clothes on in the closet

mentioned a bar with burgers, salads, etc for food

the outdoor pool was great for my kids

no breakfast

it had free laundry

close to the highway, swimming pool, kitchen

the pool was open and i love the rooms

the staff was pleasant and helpful. i enjoyed the pool.

nice large room with a full kitchen

only suggestion is that the breakfast options could be expanded especially as it relates to the choice of sweet items

hot breakfasts with lots of available seats

rooms were large and very clean,beds were comfortable, breakfast was good

indoor pool was great with long hours being available

very quiet and safe parking. front desk both efficient and friendly. pool clean

no place to swim, but also less kids as a result

clean and friendly. felt perfectly safe here. perfect! and a hot breakfast included!!!

it really scared my kids

clean, quiet, excellent breakfast

ev charger didn’t work and we were counting on it

pool was super nice

i like the breakfast and the room i had although i wanted it to be in a higher floor.

the suite has a useable kitchen with a freezer in the frig

the pool was in good shape, it was freezing

the pool was closed, but that is due to covid, not the hotels fault.

breakfast was good and hotel secluded

the smell of the hotel breakfast was not diabetic friendly at all

breakfast was short o ly 2 hours 7am-9am. did not get breakfaat.

limited choices of breakfast but excellent for the price

breakfast bar had good choices

there was a bar and restaurant included in the building

one staff in the bar area was not very friendly, actually rude

christine and kathy in the bar and restaurant were super helpful

the restaurant/pool/gym/ and updated facilities

would have used the bar had it been open sunday and assumed it would not be open monday so went elsewhere

think there could be more breakfast selection, including juice to drink

no juice or any other drink in breakfast except coffee which was allowed to run out in high use time

breakfast was good.

some fresh fruit at breakfast would be great.

guy working when i got breakfast tried to tell me i was not allowed to touch the tray in the room that had the coffee

cleanliness of the hotel the friendly staff and the breakfast was so delicious plus the location and price was perfect

have liked to see staff wipe down/sanitize the elevator buttons/hand rails and furniture in the pool area/lobby

breakfast was good but you could have had bacon along with the sausage

my husband and i enjoyed the nice clean hotel. the breakfast choices were outstanding!

pool was open, staff was nice, room and pool were clean

would love to see a hot tub added to the pool area.

breakfast was outstanding

i would like to have seen a hot tub in the pool area, but no complaints

pool was not as large as i had hoped but still nice. no hot tub.

the breakfast was very good, hot and ready for our busy day.

the rooftop bar is fantastic

comfortable rooms, very nice and clean gym for workout

in, but no, only name and id, the food was really good and also the staff from restaurant and bar was nice, i'll definitely will come back

quick trip. wonderful hotel. rooftop bar and restaurant on ground level.

property , exceptional staff , bobby was welcoming and made exceptions for early check in , and upgraded me

did like the shuttle service that was offered. it helped out immensely

there were 4-5 preteen children running around the pool and fitness center unsupervised

we ordered room service for dinner which was most enjoyable as well

bad shower, pool closed for cleaning

need to start room service again. just have the staff and food preparers wear masks

the rooftop bar wasn't open as advertised

it was clean and the space for breakfast was awesome

the room was amazing. the roof top bar was awesome.

location, breakfast was awesome & so we're the other restaurants

also, great gym and bar on the upper level floor

the breakfast was good and the pool was fun for the

decent breakfast

clean, full kitchen, two bathrooms two bedrooms and pull out nice fireplace in room

convenient location continental breakfast was ok

the bed. very very comfy. room was amazing. staff was very friendly. breakfast was good & fresh.

close to grand kids

we had 4 kids and a puppy

only bad thing we saw was that the pool was always crammed with kids, we thought maybe the hotel should offer an adult swim from

continental breakfast was exceptional.

could hear the kids above running non stop

the beds are comfortable, the room is large, the bar and food is nice.

booked for complimentary breakfast and on site bar

maintenance issues. leaking faucets. bar soap instead of body wash.

breakfast options were amazing

there was a little kitchen in the room which was nice

their breakfast is very good too

breakfast bar was not maintained throughout the morning

breakfast bar was not maintained throughout the morning

the breakfasts were great, sausages both chicken and pork

the parking lot was covered in ice

employees were wonderful, the place was clean and smelled great, pool was comfortable and taken care of, breakfast was great, and our room was ready right when we

i asked bout kitchenette because of breakfast issue,the man at front desk went on to rent me room 218 with

the beds were very comfortable, pool/hot tub clean, quiet and very friendly staff

the most disturbing fact is the spa bath

the breakfast was excellent. the kids loved the pool. my granddaughter wants to live there.

spa tub did not work

i was also pleased with their pet fee and thought the pet 'welcome bag' was a nice touch

my kids did enjoy the games sitting in the common area

to go breakfast leaves a lot to be desired

washers and dryers in the laundry room all worked, but were often tied up by people that were doing weeks worth of laundry

kitchen and comfortable bed

helpful polite staff. clean facility, tidy rooms, laundry and vending machines.

breakfast

the pool area was very nice, clean and bright

the breakfast was nice the place was clean and nice

is very nice, very clean, and they offer complimentary laundry facilities

clean, good breakfast, nice pool, nice suite

swim pool area...nice and spacious...pull out sofa bed

the arcade needed some work, all the games didn't work for the kids

was not told hot tub and spa was broke down

great lake inn feel with plenty of space and comfort in the rooms. nice pool for young kids.

our four kids (23,21,19,17) found things to do

free ev charging

liked that there was a bar and food on site

the restaurant and bar in the hotel is second to none..great food and friendly people

heaven forbid your kids that are rooming on the completely other side of the building than the pool, run down the hall

if you're alone you get a giant bed, if you're with your partner or kids, you get a single

room was next to pool and staff's family ran in/out with kids till late (clerk stated it was her family at pool, i didn't ask)