friendly staff, clean room, wide variety for a delicious breakfast.

at one point there were 13 kids in it

youth soccer tournament, kids will be kids!

especially with kids

the amenities like the gym, laundry and the pool are exceptional as well

food truck, pool, clean rooms

of 6) …2 adults 2 kids n 2 toddlers …only complaint i got from them was how shallow the pool was but the best thing about it that still beat other hotels was the pool hours (opened later

photos of the pool make it look much better and bigger than it is

kitchen, living room very neat and clean, ample plugs for our cellphones, ipad, 2 cpap machines etc

the first morning we went to grab breakfast the morning staff we so helpful and kind

the staff is extremely nice (everybody whom we met) the hotel has a pool & gym

lovely size plenty of choice for breakfast

can be an issue because it is shared with a mall and a gym but free parking makes it work, compared to $25 to $45 parking a night in town

customer service was great. breakfast was more than i expected.

staff was super nice and breakfast was pretty good

the property is right on the lagoon and is perfect for swimming safely with kids

must rent car, not in the middle of shopping ( i like that, kids

the full kitchen and washer/dryer allowed me to feel right at home the view was beautiful

really there are only 2 + a small poolside bar with limited hours

our apartment was also great, with a good kitchen and view, nice bedrooms and verandas

it s situated next to a disney resort, so lots of screaming kids can be heard on weekends.

it’s situated next to a disney resort, so lots of screaming kids can be heard on weekends.

room was upgraded to higher category, we got early check in and late check out

service, food, location, kids camp

breakfast was good - an excellent selection and great quality

there was a nice ambience at the bar too to forget of air hawaiian airlines shenanigans

pool was great for the kids

or your stuck until its validated also you get charge amenitys on a daily it consists of pool,gym,wifi even if you dont use the facilitys you get charge but there are places within walking

we did not want the stress of trying to find transportation to our final destination at such a late hour

also the laundry area was a plus

the staff were very kind to give me way ahead a packed small bag of breakfast, which was much appreciated

great breakfast, exceptionally clean, nice pool, comfortable bed. close to restaurants.

during the night we had a loud noise that scared my kids, it sounds like old pipes vibrating

and close to the airport, managed an early check in which was appreciated after a long haul flight, plenty of food places around and

very clean, close to the airport, comfortable, friendly staff and late check out available.

had a lovely pool area, bar & karaoke & chinese restaurant all o site

that i couldn't smoke my ciggie at the pool....lol

had asked for a early checkin , when we arrived there wouldnt be a room till 3pm then after some talking if i paid

staff was very friendly, check-in was easy, free shuttle from the airport and going back was a bonus, little store by the check-in helped me since i

accommodated an early check in and additional guests without charging extra

the in-house bar is a big plus staffed by an excellent crew

there was a bar and live music on the premises.

so, i hit the bar in the hotel - there is an excellent wine list and appetizer option - so i was content

it also had peloton bikes - however it appeared that the internet was too slow in the gym area for the classes to stream properly

room was spacious, beautifully decorated, and had stunning views of the ocean

is no breakfast buffet but they have a small coffee shop that serve good coffee and some snacks

location is convenient and close to food options. pool area was nice

breakfast was kinda pricy and i wish they had more southern options ud83dude0a

not many options for breakfast.

the kids and adults liked that

the pool area very tidy and clean, the pool towels are extremely useful

pool wasn’t always open and big enough for kids to splash around in

great breakfast deal

the bed was super comfortable and the breakfast was really good

pool staff are nice

there gym was also nice

the bed was comfortable and the pool was good.

very safe place to stay, great restaurant with a view with a fantastic happy hour, available laundry

location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store offers good selection, very safe place to stay,

get an early check in and late check out which also helps if you need to

we arrived early but were told check in was strictly 3

and check out was even more awesome with being able to have late check out as well

breakfast only included for adults not for kids

after waking for that, we heard kids and babies making a lot of noise

however they provide a single use disposable coffee cup on their in room service tray along with a plastic wrapped package containing sugar sachet and creamer sachet

my only complaint is that the gym could be a bit more spacious

only problem was the heated spa was very busy and my kids couldn’t use it at all

cleverly clean room, great breakfast

wonderful pool

the pool could be warmer.

the pool is hidden and no seats around it

guests get a free drink at the bar as well

is not far from the beach, shopping mall is walking distance, rooms are clean and there is a bar as you’re walking into the lobby

the hotel overall is great. i liked the staff, location, rooms, bar, balconies, and pool.

no daily service to rooms, no laundry facilities

there are no towels or water available at the gym

was phenomenal , right next to the beach with a lagoon right before the beach the pool and bar area were great the weight room has everything you need

best pool in waikiki hands down

adults pool and gym were our highlights

the kids loved the heated pool

cost of doing laundry.

is a coin laundry on each floor

hotel is clean, the staff are very friendly and helpful, the gym is well equipped, a small coffee shop opens early by 5

) and the gym

it was so helpful to be in the tower with condo-like amenities such as a kitchen

the lagoon was such a great thing to have access to because it made it so easy to entertain the kids with a beach-like experience without having the same

kitchen and laundry in room.

paradise pool has fun slides for the kids

it had a great kitchen with everything you would need

the kitchen has plates, pans, cutlery, cups and everything needed to cook a meal or warm leftovers

hotel laundry convenient and poolside was neat and orderly

the amenities provided: water fountain self service laundry ice machines luggage storage

other one, so we often shared elevator with cleaning staff, always smiling and friendly which the kids loved

the gym was ok

there s a lot to do for kids

it was great for kids.

an hour in a queue to check in - paying a resort charge on top of accomodation - not having free wifi which all other hotels we stay in

the polite and kindness of the front desk staff, and the room service.

tropics bar had better food than almost anywhere we ate on the full island

i really like they have a pool and rest area in the building- think it’s level 3 that guests can use while they are waiting

the kids loved the japanese style toilet too

really like our room with kitchenette and laundry

size of apartment. full kitchen and laundry great for families

really like our room with kitchenette and laundry

we had paid for full room service but what we got was hallways littered with rubbish and dirty towels

2 bedroom apartment - big with 2 bathrooms and a kitchen

shared washing machine in laundry

would like to see the pools, or at least one pool, open late for adults only

we've had a decent size kitchen, full size fridge,

hotel, clean, comfortable beds, pool is small, waikiki beach is a bit distant, but quiet

also as i brought my 4 year old son, pool at the hotel was a big help whenever he felt like i could bring him there to release his extra

we didn t use the pool, gym, anything other than the room

we didn t use the pool, gym, anything other than the room

property has a full gym, movie rentals for free, and a salt water pool that provides plenty of sun and shade

the fees are actually mandatory even if you don't use gym, pool etc

closed but not bar and very bad attitude about it , worn out building not great

didn’t plan on using the pool and gym but weren’t given a choice to pay the extra for its use

great little restaurants and a bar right on the premises

only in the laundry room was there wi-fi

we had partial ocean view room, it was very nice and we also loved the pool area

the pool is really good as are the laundry facilities

great location, pool, gym

great location , friendly staff, quaint pool deck , a great place to stay !

our room has kitchen

the pool bar was convenient and the bartender was great

the room service qr code wasn't working so i couldn't order room service easily

the front desk staff was very nice, during check in, helping with room service orders, and check out

i choose queens beds but they were twins and me and my kids slept uncomfortably.

it was perfect to send the kids to while being close to watch them

wifi lack of restaurant places.

room was clean and spacious with a nice view of the pool area

we loved our stay every thing was on point for our family of 2 a 3 kids..

love the open lobby with the bar/live music/swimming pool nearby

my stay will go again, just a bit more clarity on room service charges would be helpful

we loved the pool and the free bike rentals

pool and gym whilst small in size, serves their roles adequately

location, amazing views from corner room and friendly staff. no problem with late check out :-)

allowed an early check in

it would be much better if it offers coin laundry machines for guests.

early check in, late check out

put a few high energy kids in the pool and they monopolize it for adults looking for some quiet soak time

of kids at the hotel pool

as a home away from home, rooms spacious, beds comfy, pillow menu great, wii, dvd, books etc for kids, filled beach bags were very practical

the big let down was the quality of food from room service which was basic, bland and very disappointing

facility were very nice with lots of stuff for kids (foose ball table, ping pong, mini golf, pool with lounge chairs

there’s a guest laundry facility too

5th floor pool was very small. no bar to grab a drink.

g pool, gym and juccuzzi were great, room was fantastic, can't complain about anything at all

pool area was a bit small bu when you have amazing beaches in a short walk you kind of shouldnt be

to us the rooftop swimming pool was not big enough for lap swimming

the kitchen was fully equipped, we loved the usb plugs at the bedsides and to have both a bath tube and

clean and amazing view from the pool

spacious, clean rooms. roof top pool and bbq area. friendly staff. good location.

gym equipment was a bit limited, small pool and old pool chairs

buffet style breakfast with made to order omelets, very clean, friendly staff, roomy suites, nice bar and pool area on the 4th floor

the laundry facilities were so good as well - a pleasant unexpected amenity

was a premium corner i think, this was perfect for us as we are a family of 5, 2 adults and 3 kids under 11

it was a great place to stay even with kids

wifi was good and reliable

the adult pool area.

there was issues with the wifi that took a few days to resolve which was frustrating but otherwise

their filters periodically as well - convenient island market downstairs and dean & deluca cafe -pool was clean and we love how there is a separate pool for kids and adults so it wasn t as

wifi

big size room, laundry machine, kitchen

good location, value for money, complimentary toiletries, coin-operated laundry, and nice

room clean with original bathroom and kitchen features

*laundry/washer n dryer was both not working for 3 days *couldn't get parking spots *if you have

privacy, room was spacious, shower was excellent, air flow through the windows, beds comfy, pool

kitchen facilities were very poor

great staff, great pool

pool water was cold but sty like a luxury hotel

be perfect if there is laundry line in the bathroom for hand washed items, and one more desk and chair in the room

great location, friendly staff, handy having a in-house laundry.

love that they have a little laundry room on each floor

having to pay for early check in, which made our 1 night stay cost 2 days.

liked the swimming pool area, our studio room on 3rd floor close to spa and gym

few more options in the kitchen

awesome restaurant bar

gym could do with an upgrade and increased size

wifi was limited pending of where you were on deck or poolside

spa a bit expensive.

was surprisingly good, and the use of a laundry was a bonus

qc

needed room service

the rooftop pool/bar set up was really well done and never too busy, yes the pool is just a plunge pool but it

we stayed in a condo on maui which had a much thicker and more comfortable sofa bed that the kids enjoyed

wife and kids (11 & 8) found the room extremely clean, spacious bedroom, big bathroom and a separate

also, the pool bar never

the pool is very small

breakfast is so delicious,staff is friendly.the hotel is worthy.

hotel is beautiful, it has a nice pool, fresh water and an acceptable breakfast

would prefer a kettle and english breakfast tea with milk available

was super helpful, rooms were clean and efficient, continental breakfast included yummy pineapple daily

the property itself is also beautiful and the large king suite room with kitchenette, deep bath tub, and extremely comfortable bed was just the cherry on top after all of

hotel offered a free wifi hotspot that worked all over the island

would be great if can provide buffet breakfast.

there are small warm water pool. if it was bigger, i was much satisfied.

kids screaming through walls and parents not doing anything to correct behaviour for proper public

room service menu had limited selection.

we paid to have breakfast which was excellent

we enjoyed the breakfast provided by the hotel

family friendly without being overrun by kids and noise

the breakfast was out of this world delicious - between my whole family we tried them all at least once

family friendly without being overrun by kids and noise

the toiletry amenities are really lovely in the rooms and the pool side bar is a great touch

nice check-in/lobby/pool area

the shower bath room was full of sand and the air conditioner did not work at all until room service came twice o fixed it on the first night

was a little annoying that the pool closes for an hour each afternoon to set up for dinner

location. swimming pool. ac. room service. bathroom design. friendly staff

pool so tiny

laundry is hard to locate if you aren’t truly looking for it and most machines do not have apple

some of the elevators do not go to the 5th floor (where laundry and parking is located)

with hardly any space to hang clothes for three, that’s how many we were in the room, my two kids and i and the parking is very pricy (35$for

great location and spa/gym facilities

my kids enjoyed the miniature golf area

kids swam in the pools and they seemed

no utensils in kitchen

the pool area is nice and they have a small bar and chairs facing the pool

the pool and spa are nice also

laundry facilities, convenient location to walk from and get picked up for tours

complaints but maybe some future ideas- small towels in gym or wipes to wipe down equipment

very comfortable room, prima location in waikiki and excellent gym

i love the heated pool which is very awesome

pool a little small but nice and not crowed

but quick), laundry, pool, parking, plus a very good restaurant downstairs with the best acai bowl i ever had

no laundry

excellent service, free high speed reliable wifi and would highly recommend to others

the wifi was fast, and very useable for remote work

wifi was a bit in & out.

if we had kids with us they would have been very disappointed

spacious room plus hot tub (i had the deluxe king) #3 good facilities (common work space, pool, gym etc) #4 decent location, close enough to the beach yet not directly on the busy (+) there is a 24hour gym (-)was a daily surcharge to cover beach towels and other amenities such as the gym (-)i wish they have a better gym, perhaps a real pool? (+) great facilities in the hotel - restaurant, gym, bar and pool (-)i expected a larger gym and more of a pool area (-)gym very basic and partial ocean view room nonexistent (+) the gym is really good there too being 24 hours, with towels and disinfectant to wipe down and also a (+) it was nice they had a gym, although it is tiny

kids playing in the the hot tub

quiet - despite the location, the room was surprisingly quiet free activities - kids loved

we had a view of the lounge pool + some of the beach

t very close to the main waikiki beach) pool small , just for kids

location and having the two bar and eating facilities on site was great

room service. i wish i had more options not just maui brewery.

the pool gets very busy.

hotel gym didna

having a full equipped kitchen was handy as we could make meals at home

i was able to walk for shopping, restaurants, beach, and even golf

the pool is small but beautiful my children enjoyed it, laundry room was perfect, overall it was worth it

was on same side as a out side bar that played music inside and out side untill 5:00 a

should have had a microwave in the kitchen

would like a bigger gym. waitresses at the bar were not as friendly.

gym was a little small, hard to work out with more than three people in it

breakfast wasn't included

hotel take 29 dollars fee for everyday which means we can use pool or other things

complimentary services, staff, pool, aesthetics, cleanliness, coffee bar, and gym were all amazing

kick you off lower pool/sun deck in the afternoon so they can expand there outdoor offering for dukes

self-service laundry terrific

great lifts in hotel - always fast & commercial washing machines to do your own laundry, great for long

nothing but i would ve liked the spa to stay open for longer hours. it closes 4 pm

laundry facilities over priced.

spa was divine

the spa and gym was nearby

as separate hair conditioner, bath gel and a vanity kit not sure if cause of covid there's no room service, but expected that as well expensive parking, but this is the case for the entirety of

i absolutely enjoyed my time there the food was great in all of the restaurant even the buffet breakfast which usually tends to be just

dining nearby with two kids might be inconvenient, making the advantage of enjoying a relaxed meal with a sea view

the room was just fine for me, although one day was very loud due to a large pool party in the hotel next to me

excellent view of the golf course and mountains across the canal

see they are proud to work here, it feels like a well run property (for example - we noticed some kids had run through from the pool and wet the floor, but very quickly someone had come and sorted

comfortable for a family of 6. easily accessible and on site laundry.

location -perfect. self laundry. kids swimming pool.

if you arrive prior to the 3pm check in you can either pay (a lot) for early check in or the hotel will store your bags for free

early check in was great! christeann was super friendly and hospitable.

room was a decent size for our family of two adults and two young kids

very high fees for early check in and check out. bar food was lousy and pricey.

clean, comfortable and nice furniture. great pool! my kids had a lot of fun swimming.

air conditioning, a kitchen, parking; balcony that looked outside over the waterway next to the golf course, with a view of the mountains, the beach and shopping was only 2 blocks away

the room had everything we needed, including kitchen amenities for cooking or microwaving food comfortably in the room

friendly, helpful and went the extra mile by advising on specific requirements and organising a late check out with the next shift at no extra charge

clean. regular room service

good location, balcony with view of the canal, golf course and mountains

it also has a pool with a bar for adults only

not much to choose for breakfast

the breakfast was so delicious we had it every day during our stay

location excellent very central to everything. did not eat breakfast there.

nice warm pool

great central location, great staff, room well equipped and clean, good gym.

the breakfast in the bar downstairs was great

the gym needs weights

enjoyed using the swimming pool, fitness/laundry facility, convenience store

the pool was not my favorite

there is no gym and the pool is very small for the price

great stay for large group. great pool !

the bar is closing at 10

sure that there s something even if it s just three items it s available for delivery room service it doesn t have to be expensive it doesn't have to be extensive but when you re

great choice of activities included in the price as well as wifi and remote wifi dongle made available for guests free of charge

where the pool and vending machines are located and how to use their wifi

wrong with the property but i do suggest that when the renovations are complete you put in a laundry

the kids loved that they had free cake

of been nice to have had a bar within the hotel, to sit and relax with friends at the end of a busy

there is a pool and a fitness center on the property and the staff is lovely

have all amenities you need and even laundry is included in amenities fees

nice place. good value for as cheap as it was. right by the beach and has a bar with karaoke.

great location, welcoming staff, good amenities and even a karaoke bar in the lobby

there is a karaoke bar in the hotel lobby that we wished we had enjoyed after hearing from friends how fun it is

clean, had laundry and a microwave

over all feeling amongst guest staying at the hyatt, is that the hyatt needs bigger laundry facilities for it's guest

to log in to the wifi every time was a nuisance

room service setup could be better

the pool was a bit of a disappointment for the kids but the jacuzzi made it up.

laundry in other building

location,price,facilities,friendliness of staff to allow me early check in

value for money, early check in, friendly and helpful staff, updated room and the location was

receptionists were very friendly and helpful, laundry onsite was a plus

having access to (paid) laundry facilities was a huge bonus

everything price, location, fridge, ac, catv, utensils, laundry, safety

the best thing was the pool, hot tub, bar & restaurant

we had a small kitchen, which saved us money, not having to eat out every day

laundry machines didn't accept international visa cards so we couldn't do laundry

restaurant and bar on site

nice location, polite friendly staff, on-site laundry, everything we needed.

a pool, gym

they did the early check in and late check out free for us

the gym

hotel with open contemporary lobby, landscaped ground level pool & spa, good gym and a redfish (foodland restaurant)

a great restaurant and bar with hawaiian food in a modern guise

this is an older hotel that is well kept up. it was a tight fit for 2 adults and 2 adult kids.

parking issue and no laundry room

no laundry facilities

the kids loved mcdonalds next door and everything was walking distance

all staff were so friendly. it was right on the beach and with kids that’s very convenient.

a very accommodating service for early check in and late check out for flight connections a first class stay

were welcoming and even though i arrived early in the morning accommodated me with shower and pool access

our kids were 7&12 so we didn’t spend much time in the room or really use the kitchen but for the

pool, i found the area noisy from machinery fans, but others people, especially those with kids were enjoying it

i like location, the room, the pool

the place was great for the price. the pool was very clean and has tons of pool toys.

self laundry available

they offer daily room cleaning, have beach towels, and an onsite laundry

onsite pool and laundry facilities

one of the standout features was the full kitchen facility in the room

breakfast is good especially the different kinds of fruits

no outdoor area to sit no laundry facilities.

staff friendly and accommodating- as we needed early check in and late check out

no laundry room. there’s a laundry mat near the hotel so all worked out.

laundry facilities are off-site, but only about a block away

no gym at hotel, pool area needs to be renovated

guests they're allowed to check out beach towels or pool towels everyday

even though we were right by the beach i didn't like that was pool was pretty small and not heated

the pool closing at 7pm

we were able to get in here the next day and they even put a rush on the room so we could get an early check in

the fitness center, is an actual gym, not just 2 machines in there

machine location was poor the one on our floor was malfunctioning not enough area around pool no breakfast options

being able to do laundry onsite was most appreciated

pool bar was a vibe and the breakfast was good

early check in and amazing location

used band aid was in our bed on our first night which appeared to have gone through the laundry but wasnt spotted until we got into bed

pool and spa was great

was expecting the resort fee to cover some of the hotel amenities (lobby/bar/restaurant credit)

to bad the bar was closed at the

decent pool

location, family friendly pool area and 2 pools to pick from

wifi is unsecured

property :) beach is so clean :) my kids loved the beach :) also, the hotel has a coin operated laundry facility available for 24 hours :)

beach is just across the property :) beach is so clean :) my kids loved the beach :) also, the hotel has a coin operated laundry facility available for 24 hours

pool bar happy hour good except pulled pork, not so good

hotel bar was friendly and a favorite of locals

this was so convenient especially with kids

besides the gym being too small, everything else was great!

i liked the fact the beach was just across the street and kids swam in calm waters even in the rain many were in the beach waters :) would come back again

a bigger gym.

accommodated an early check in for us and upgraded us to a king bed

they were also kind enough to accommodate an early check in for me, which was great

location. cleanses. comfort. late check out.

also very close from the zoo if you have kids

staff were extra accommodating with early check in (at noon) and with super early check out (5am)

excellent value for money, great location great views lulus bar and grill is excellent

the bar on the second floor, lulus was a terrible experience.

no gym by the way

of laundry

laundry services make staying for a few days a lot easier

they offer a hospitality room because we needed a late check out (we had a snorkeling activity and our flight leaved at 7:00 pm)

the gym has a small weight rack, a cable machine, treadmills, bikes, and one peloton bike

laundry room was a little pain

pool deck under maintenance and was not advised at time of booking or check in

the pool was closed as it was being reconcreted but the sea was potentially more delightful

comfy bed, good ac, huge room, small pantry kitchen with dishes and cutlery in the room, great location, just a short walk to waikiki beach,

at 7 am the kids were screaming and we could understand each word of them

it was a one bedroom apartment with a kitchen ,refrigerator and microwave

the laundry facility was excellent indeed

also there is a small fridge in the kitchen