before the airport (or after) it offer what it was listed, unfortunately some other guest had a pool party going on until late at night and it was bothersome only one of the elevators worked and (-) showered in a pool of dirty water

i like the service, hotel was clean, comfortable rooms, and pool was cool.

excellent hotel airport shuttle

wifi was really slow

i liked how they were able to give you a ride to the airport and had included breakfast

breakfast opens late for us travelers. was not available for us.

delicious breakfast with fantastic orange juice

excellent parking assistance for a busy night. breakfast variety.

breakfast was nice and served on time

were not forks for have breakfast… none of the two days of my staying… i let the staff know but nothing changed in the

location perfect for our needs. adequate breakfast. good coffee. excellent tea options.

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good restaurant at reasonable price

clean. nice pool area.

it has a swimming pool, towels are available at the reception

i had a gorgeous balcony room, fabulous pool, bar and dining area

the pool itself was good size and perfect as for watching sunsets

my room had a great sea/pool view from the terrace

beach, pool, spa, friendliness

great place for family with kids.

liked everything great breakfast we used the bikes and the kayaks

breakfast where excellent!!!

the pool was pretty small and the private beach dirty

very helpful staff lovely pool and

small hotel

nice pool

it has access to the beach (loved it), wellness events, and a spa for an extra fee, but it's worth it

free breakfast is sweet bread, juice, and coffee

pool could be more clean. breakfast was not continental but mexican.

my kids love the kids pool with the slide

good breakfast. nice pool. overall it looks like a good location.

the room i stayed in had a balcony towards the pool and the overall quality was really good

several pools (indoors and outdoors)

swam at the pool at night and we were like alone alone

the open pool was being repaired

of the outdoor pool

the swimming pool the building the staff and the fact that the beach is in a walking distance

thought the staff,

poor cleansing of the outdoor pool and glass surrounds with bacterial growth noted in areas, damaged tiles at the pool, uneven

the room breakfast pool gym

parking was very difficult

om the front desk, room service and restaurant, vale, cleaning and everything else were exceptional and very helpful

the bed and pillows were amazingly comfy also the breakfast buffet is perfect!

lot of equipment followed great swimming pool

nice swimming pool area

the breakfast

breakfast was amazing

the plaza, movies theater, big mall, lots of food options, 10min away of the malecon, there is a laundry mat close by to

gym, restaurante

underground parking

the restaurant is not the best but their breakfast was good and their room service was very fast

my daughter loved the pool alot

it'll be great if they can place some umbrellas in the pool area

free breakfast, they clean the room everyday, pool, customer service was excellent.

pleasant breakfast dining area by the pool, service was fast and professional

the included breakfast

free breakfast, they clean the room everyday, pool, customer service was excellent.

breakfast is good but the best dishes finishes fast so you need to wait a lot so they refresh them

the gym could be maintained better

i would improve a bit the flavor of the food for the breakfast and the options but still good value for your

weak breakfast

breakfast was taste less elevators were complicates

location to restaurants, breakfast, although it was not located in the same building.

were across open-air parking under rain and sun

parking lot isn t covered and cars get very hot, staff are not friendly at all.

the included breakfast met our needs and had a little variety from day to day

great location, staff very helpful, breakfast very good definitely i will come back.

very nice hotel, swimming pool, breakfast, and team !!

very nice hotel, swimming pool, breakfast, and team !!

to have breakfast you have to make huge lines as if you were begging for food

great pool, service is good, very good location.

location, amenities, restaurant, pool

the new pool was nice

only 1 pool instead of 2

excellent food and good value for the money. beautiful garden and pool.

room service & location

i like everything the pool, food , services

the pool over crawd

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

they have a mandatory use of valet parking if you wanna use the

elevators not working tv with distortion cold water dirty curtains valet parking very rude

has good parking and grocery shops around

price for the amenities and room space, many nearby places to eat and buy food/beverages, room service was also great

location , valet parking for the car

clean. good wifi. close to ado. onsite restaurant.

wifi wasn't good

rapido wifi, muy bien instalacion de enchufa y seguridad.

they allowed us for a couple hours late check out

furniture needs some maintenance, but overall it is very good and the pool water on this occasion was a little cloudy, but considering that there was north, i guess it

good price, on the promenade, great restaurants around it.. i loved the pool, beds were huge

liked that there was a gym and a sauna

the pool wasnt clean enough

on weekends and also there is a buffet breakfast, the hotel have pool with a little bar, gym, spa and other amenities

changed to a different one later) the wifi is low and unstable

no wifi code was provided

air-fryer, stove, coffeemaker, microwave, blender, full size fridge, also nice is individual wifi router with super good and stable connection

this room

got at first one by the parking lot and there was way too much noise)

over a block to the beachfront, great parking, staff wonderful

looking hotel, spacious rooms, big parking, good brekfast for 90 pesos, locations is convenient - between historical center and boca

nice service, nice rooms and enough space for parking at the hotel.

the opening hours for the pool. need more

they had a very nice pool that was nice to swim in

good equiped with gym, pool and play area for children

the swimming pool and the room. it clean and comfortable

beds, nice linens, good bathrooms, excellent water pressure, pet friendly, all day restaurant, room service, pool, friendly and very professional staff, close to malecon, free parking, valet,

the pool chairs are not in good conditions

wonderful location, great staff and we loved the pool.

i liked the pool and the location near the beach.

we also had a room next to the pool and by the reception

the view on the swimming pool is great

the swimming pool was closed . no mini bar in the room . asked two times for it .

one of the bartenders at the pool bar was a little unpleasant, but his more chipper and attentive colleagues

says the property is smoke free and it really isn’t, you can see people smoking by the pool and vela restaurant and it’s very

the hotel is overall in excellent condition and the fitness center is right by the beach

clean, beautiful ocean front views, very attentive staff, delicious food, resort style pool and location is unbeatable

nice pool and comfortable bed

roof, good swiming pool, large bed

pool is really good

i paid for a room with balcony and view to the pool and bathtub and they give one totally different

has a nice pool, good location, several oxxo bearby, block from the sea

there is a pool in the hotel and an elevator

there were no lights in the pool area and it was freezing

i saw there is a big parking place but i was by bus so i didn't use it

- car parking - very friendly woman at the reception - very affordable

parking garage

english speaking staff, parking in a gate

we had to park on the street because of their limited parking space, but it was safe

the ocean view. spacious suite. great room service.

parking + staff always nice and trying to help + hotel is well located + bed

comfortable -

iove the customer service and excellent room service !

good wifi for remore work

hotel is a bit far from the main attractions of veracruz, the breakfast was fine but could have been better

breakfast was not worth the money.

breakfast experience was really enjoyable, the mature lady as a hostess at the restaurant was

asked to pay for the room before my arrival even though it was not agreed so in the conditions - breakfast service is pretty

tinny thing not 10/10 is breakfast

the pool is well maintained

the big kitchen no cooking facilities apart of microwave, no plates, spoons no cleaning products

awesome big suite two bedrooms. nice bathroom good hot shower. two tv's. small kitchen.

the kitchen has nothing, literally nothing to cook or to even warm something in the microwave

this reason it is impossible to use the internet in the phone or laptop, water in the swimming pool is very cold

location was excellent, parking available

size, lobby,parking

the valet parking wouldn t even say hello and had very little interaction with customers

beautiful setting on the beach, lovely pool and restaurant. good value.

nice pool area very sad

left side swimming pool water a bit cold

hot shower, strong wifi

maybe a cleaner pool.

location is great and pool is big enough and was clean.

beach can be accessed from the hotel pool grounds

hotel has an incredible location, parking, swimming pool, private beach, ocean view, nice wi-fi, food and staff…

the location ,pool

air conditioner flooded my room, the restaurant was not the best and the pool was small

nice beach near about 100 metres. jazuzzi and pool was nice.

i liked very much his pool and the building

safe parking, friendly staff, beautiful views and spacious balcony

the food so so but acceptable , about the service at the hotel great the swimming pool is very good i also was expecting something bad i think they should get a profesional

stayed here for my personal trip and i am satisfied with the general facilities apart from the pool

no bar at the pool open. one one person out taking drink orders took 30 minutes to get a drink.

a small number of rooms with a balcony, we had a window overlooking the pool and sea, buy you can't open it

location, beach and pool.

the beach and pool

hotel otherwise was very clean tidy and liked the pool and beach

great location dynamite pool. in front of gulf

small swimming pool, but it's still okay

breakfast included, access to the beach, location to other restaurants/stores,

breakfast included, swimming pool was nice, nice and comfy

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

cheap price for room, good room service and hot breakfast

the breakfast was very tasty

just the swing pool should be a warm water

the breakfast was amazing. and the pool was clean.

breakfast was very good

nice mexican breakfast

cluded) - staff were very friendly and helpful

the breakfast was good

breakfast was excellent, came with sweet bread, fresh fruit & yogurt, coffee, juice, eggs, ham, and

on-site parking was very welcome