i had issues connecting to the wifi and they sent someone to my room to assist

had zero room service

enjoyed breakfast in our room and the fire pits outside with a beer

breakfast was not very good and too expensive for what you got

stay here when going to huntington beach, took the grandkids this time suite was amazing and had a view of ocean hotel is in a great location check in was

music from the bar /swimming pool area was very loud,the hotel moved us without any trouble to a different room on

sharp furniture edges for younger kids may be problomatic

pool was great , the view of the ocean was breath taking , room and bed and amenities were

gym was meant to be 24 hours yet closed for a private event one day without prior notice to guests

no chairs left by the pool massive families with tons of young kids everywhere

the pool is great for kids and adults and the outdoor bar is

my kids and i had a wonderfully relaxing fun time

i guess expected but not what were used to is the fact that covid-19 stopped any bell service or room service but it wasn t the hotels fault it s just that s how things are currently right

quiet pool was good for me as i am older and did not need a lot of noise and kids

free shuttle ride to main street

room, pool, beach

just the hospitality was amazing and that it was very secure! pool was just amazing!

the kids loved the pool

spa grotto, pool and gym

kids had a great time in the pool, beach access was great

warm breakfast was great!

straight shot to the state park, nice pool and comfortable bed

breakfast was okay

excellent service. i was with family and your hotel allowed us early check in and super quick

checkin with a terrific and helpful staff, breakfast was very generous with a lot of

pool is great

small pool, but it was nice and warm for an evening swim

no cups stocked in the room for the coffee machine and kettle in the room, no towels out by the pool even though the sign said there would be, no shampoo in the shower just two body washes, and

i also loved that you use a code to get into the rooms and pool area

also sweet pool

had early golf match this am

breakfast, sack lunches not cool.

no vending machines which isn't convenient when you have kids that want a snack during the night

very spacious, loved the kitchen ! the area is big and nice to walk around.

enjoyed the daily breakfast and having laundry facilities was appreciated

group partying all night long right outside my room by the grill, the kids were wild, definitely not for adults

have a breakfast for the customers

bar was to busy for just one employee

once i said i can’t remember my own kids names non the less 20, he said oh don’t worry about it

quite and safe zone, beautiful pool, near to shops and stores

room was very quiet even though we backed to the pool, but swimmers out late on fri

nice breakfast and plenty enough parking space

well managed, friendly staff, good breakfast.

we got our room early and the early check in fee was waived

can't bring breakfast to your room, which is really not that big of a deal but my kids didn't want to get up and were hungry

good location, easy to find and easy 10 minute drive to beach. nice pool for kids.

they offered an early check in.

the pool and jacuzzi are open until 10

the room was quiet and their pool was fresh and clean

pool to small. room to small. beds to close to each other.

the staff was very friendly, rooms were clean, breakfast was a great addition, great property.

location, the hot breakfast my kids loved, housemaids were incredible, the pool was fantastic, the room was amazing and looked like an actual suite, the value was incredible

was a decent room for the location and price, although i didn't realize i was paying for a kitchen

(+1 star) the room it self was huge, and there was a microwave, small fridge in the kitchen area and tv (+2 stars)

the pool was closed! we missed being able to swim. but its okay.

have supplied more towels , coffee supplies, some forks spoons etc for kitchen area would have been nice

location/ room/ bed/pool

were fantastic, beds comfy & we could walk to places, plenty of parking and the pool was

we didnt use the room service or breakfast option but it was handy to have as an option

cleanly and heated pool

parking was complimentary, and ordering room service for our meals was super easy and quick

the gym

wish i could’ve stayed longer to enjoy the pool

no breakfast now due to the pandemic.

really great breakfast and pool area as well in a fantastic

the pool was a great treat for the kiddo after a long hot day

like if breakfast had more variety. maybe eggs and bagels cream cheese and pancakes. a bigger tv

nice big clean room. only thing i didn't like was the pool was closed.

to the beach, clean staff was great as always pool area clean we are handicap so thay always over 3 years of vac meat or needs with a smile will

laundry is overpriced and the dryers don't work well

pool was not open!

i had a microwave a refrigerator and a pool

laundry room is up and running and ice was plentiful

didnt get to go to the pool cause of corona virus

all of the staff were very nice. vending and laundry room was nice and clean.

the pool is clean.

the pool was open, but could use a good cleaning as there were tree branch and debri in it

room was clean, but smelled bad, like a pile of dirty laundry

it miss the laundry - breakfast was quite few - not cleanings every day

in the room, i had homemade food that went bad and had to throw all away :( no jacuzzi, no laundry

walking through out the night i felt comfortable sleeping and my vehicle in view and delicious breakfast in the morning cant beat the noon check out time either

no breakfast no pool no gym but still same rate to stay even with those amenities gone due to covid-19

was open beyond the breakfast buffet 6:30am - 10am bar is only after 6pm other than those things it's been soectacular and staff is 10 stars no

update the google maps description because it indicates you get free wifi and free breakfast, which is incorrect

clean, cute decor, nice pool, bar is open until 10pm

location and live the late check out

wifi in the room didn't work

wish it had a pool & spa and more parking. only one parking space per room.

lots of foot traffic all around from the bars. no pool,parking lot very small .

no pool or continental breakfast but rooms had microwave and coffee maker and mini

complimentary pool accessories

no pool, bed not comfortable

wifi goes in and out. shower was luke-warm my whole stay. (3 nights) (-)wifi was non existent in unit 19 hot water took full five minutes to reach us (+) i also loved having the use of a microwave, fridge, and wifi (+) best amenity: surprisingly fast wifi (-)hot water at all and poor wifi (-)wifi was often down , making communication or access to the internet impossible. (-)hair dryer, no coffee maker, no slippers, no wifi, no drinking water (-)wifi is extremely terrible, terrible, terrible, terrible (-)no light bulb in bathroom, no wifi, horrible mattress, no blanket on bed, very dirty

also the room service is always available, even daily before 1pm

pool was kind of small and the smoking area is a little pole for the cigarette butts pretty much

swimming pool looked condemed and no hot tub

floors, old/dated furniture, loud construction outside, sketchy people in the parking lot, pool and breakfast closed, room service never

noice of the road. pool was very small

pool was smaller than we thought it would be (picture seems bigger to us lol) but i mean we swam in

clean with friendly staff. great breakfast

air conditioner in the gym did not work

was able to enjoy the hot tub and good gym

vid) i understand some amenities will be closed or not in service, the pool closed, gym closed, but i didn't expect the breakfast included part to be closed, at least list those

plenty of parking, decent breakfast, great staff, pool and hot tub in working order

did not get room i paid for, extra charges for parking and early check in were added but not stated at time of booking

of having the breakfast, but the grab and go bags were not what we were expecting, my kids hated most of the items provided

i love the rooms with the spa baths

walking distance from beach & breakfast was

free breakfast was much better than we usually find at hotels, they serve early enough for people who

breakfast, just a bistro bar i guess

washer and dryers really helped with washing baseball uniforms :) the pool was awesome too

the room was very great we had a great view of the pool the whole area was nice by the pool.

no free breakfast. no jacuzzi. pool wasn't heated. no shuttle to nearby attractions.

pool area was well maintained

next time we want to stay longer so the kids can enjoy the pool

clean new fresh great staff and breakfast beds rooms pool jacuzzi grounds

staff was wonderful, complimentary breakfast in the morning was great ud83dudc4dud83cudffc location was awesome

the staff was amazing! super helpful! the breakfast was self-serve and was such a good value.

the continental breakfast was deceivingly tasty and filling

wifi was fast!!! super cozy and totally close to the beach, great staff!!

hotel had to offer: free parking, post cards, roof top, elevator, chocolate cookie, water bottle, wifi, and breakfast

was close to the beach, right next to a little playground for kids, the rooftop deck was nice, the room was cute, breakfast was okay, lots of options (though all

to the bayshore is like staying at your favorite aunt and uncles beach house and they have no kids but could have managed a dozen of the

wifi did not work well for me but did not affect my rating

rooms with large balcony overlooking large resort style pool area

also, the resort has a large & well maintained pool that i enjoyed very much

i brought caviar to my room for new years eve and room service brought me all of the condiments ( chopped onion, egg whites and yolks, etc (+)from the valet to the front desk, concierge to room service, the staff was exceptional. (+) it has room service and the pool and jacuzzi are open (*) eating out on the patio or having room services was delicious (*) my sons said room service was awesome (-) two out of the three room service meals i had went straight into the (+)did not like that you have no food room service late hours (+)room service breakfast was delicious and waited only 30 minutes each time (-)the room service menu could use an update!! hardly any options. (-)breakfast room service was extortionate at $80 for 2 people! and it wasn't even that great.

new pool, not crowded. remodeled about 1 year ago.

utside on the water or by the pool) are fun and convenient

the room was clean, customer service was great, breakfast ran out of bagels but still had everything else

the breakfast was more than perfect that's.

the shuttle wasn’t running (extreme covid precautions) but the hotel paid for cab fare instead, which

would have been nice to have a bar to go to in the evening when we didn’t go out.

advertised, restaurant and bar but did not have either

very good pancakes at breakfast what you can enjoy on rooftop terrace

the bed was super comfortable. loved the spa tub easy beach access

they have breakfast you can enjoy on the balcony and watch the waves crashing

place is great, friendly people breakfast is really good, the entire place smells good always clean, the beach is close to the

would have been nice with a pool on the rooftop

the breakfast was great, the king bed was very comfortable

the room was extremely clean. nice kitchen. excellent room!

layout, kitchen in studio unit. clean

free breakfast was 5*, free wifi & free parking what more do you need

weather didn’t permit for using the pool but it looked great

room was really nice and big and they were very accomodating with late check in and late check out

breakfast could be a little better

we had a whole kitchen but no coffee pot with coffee

free cold breakfast

very economical, clean and convenient. kitchen is adequate for longer stays.

a very spacious queen room. i loved that it had a kitchen. location was great.

rooms were renovated and very spacious. our room had a spa tub. comfy bed.

nice room, comfortable bed, great spa tub and nice walk in shower!

owner was super friendly and check in was easy. room was spacious and the spa tub was great.

we love the spa room

lucky enough to be there on a slow night, so the owner allowed me to park my truck, with the boat hitched to it, across multiple parking spots

like the spa it actually sucked you figure you pay for a spa room and you would get a spa room and the lady

bathroom: we got the spa room and the bathroom was clean and well lite

in room spa was located in the bathroom, could not see tv from the spa

no pool or tiki bar.

we got the spa room and the bathroom was clean and well lite

room service was quick and friendly. even opened my bottle of wine for me :)

great staff, pool/jacuzzi very clean, towel service

the gym is spacious enough that you don t feel you re invading anyone s space

pool and jacuzzi were cleaned and there was plenty of room to sit and relax

the staff was amazing and breakfast was great

pool & gym were also good

and amenities, pool, gym, starbucks in house and breakfast room service

wifi was slow

around the room when i got back there was no phone so after my event i was tired could not call room service for food was very hungry

bed and pillows were super comfy! room service food was delicious.

breakfast, pool, garden, cookies, staff, patio

fireplace in the entrance of the hotel, an open courtyard in the middle of the hotel, a pool, spa and cabanas in another middle section of the hotel, a fireplace designed heater with

free hotel shuttle is great, however they won't pick you up after 9pm

sink was plugged, kids roaming the halls knocking on doors and running off

pool hrs

offer early check in

my kids enjoyed being in the pool

wish this location had bathtubs in the rooms. pool is out of service.

rooms, no carpet

the rooms are clean, and the pool is nice. the staff is always great and accommodating.

i was really desperate to get my laundry

com, major restructured managements and room service

pool was closed too early, kids couldn’t enjoy it and was opened too late

receptionist was very helpful in giving me a late check out as i was unwell

pool wasn't well maintained, but for our trip, it didn't matter

great room separat bed room for privacy ,pool,breakfast,always satisfied when we stay here

nice , clean place. good breakfast. good staff.

pool could have been a bigger and something more for the kids

pool was great

the drinks at the bar were excellent as

didn't sleep because there was kids running up and down the hall and our neighbors were banging on the walls

i liked that they had a small canteen and a nice bar with a water fall backdrop

room service from the italian restaurant was fantastic and fast

location was great we didn't have breakfast there

the morning breakfast was disappointing, only fruit

we didn't have breakfast there the rooms and the staff were great ud83dudcaf

when traffic was terrible at 1030pm and i'm bar hopping and playing pool and i'm not in it ,we'll well worth it it a bussey area but i would

great value. friendly staff. wonderful breakfast included. good wifi. free parking. recommend.

the pool and hot tub were amazing

nice front desk ladies , good breakfast’ clean rooms and able to do laundry here too so that’s a plus

breakfast could be better for the price

were not able to enjoy the lovely area outside our sliding glass door and that we had to eat our breakfast quickly since we had an event early that morning

was really clean and staff were really nice i stay there for two nights with my kids and they love it specially the food it was so yummy

breakfast should be included.

great room service and quick

swimming pools, golf lessons for kids, ping pong table, mini golf in the swimming pool and water slide, some much fun

gym, pools, hot

great gym and comfortable room

comfortable beds, nice little gym/sauna; staff was great

my kids love it

and bar exceptional food was particularly good and great value staff were very

the airport shuttle was not available when we needed it

the staff are nice and friendly and its very clean and breakfast are okay

the pool and jacuzzi were nice and clean with perfect temperatures to unwind after a busy day

i prefer to pay less and no breakfast

i did not know that was has breakfast provided. so i miss couple of days.

noise. we are with it because it comes from kids and this is july 4th.

kids said the sofa bed was uncomfortable

the pool was so clean and the jacuzzi spa was huge 10 people

i wanted to use the laundry, but they didn't exchange coins, so i had to go all the way to the convenience store to get

stayed here because the property had a pool and is very close to south coast plaza

hand bar soap smells amazing

gym and pool were both well kept

bar restaurant got very limited selection of food for vegetarian

coffee bar downstairs is convenient

the breakfast buffet/omelet bar included in our package was worth every penny

great view , nice room , pool area was nice , bar and dining area very nice

spa was closed while everything else was open and that is the whole reason we booked this

hotel, but needs some rental steam in shower room has no outlet; drain in shower left pool of water on the

room service breakfast fantastic spa - use of steam, sauna, jacuzzi, salt water pool all complimentary

the property, staff, food, restaurants, pool, gym, service was excellent

the big pool with the edge bar is great

loved the pool and hot tub

the customer service was great, restaurants and the pool area as well as the lounge area

the pool area was awesome and the pool bar had a great watermelon jalapeño margarita

the hot tub and pool!

great service, beautiful rooms, nice gym & fun pool.

location, close to airport with shuttle

the drinks in the bar were just okay for the price.

the pool, bar, complementary water

noises were pleasant to me - reasonably clean - not too many bedbugs, only got a few bites - nice gym

maybe in the future a free drink at the bar should be offered to accommodate guests

pool was closed due to the health department

the pool was alright

the pool was not open thats why i choose to stay here

the pool was not opened

parking

a/c and pool

everything.....early check in

no extra pet fee.

early check in

pool didn’t feel inviting

very nice shower, gym.

like the location and the free shuttle to the airport and south coast plaza

cleanness of pool area and gym poor!

the breakfast buffet scent of the hotel lobby very beautiful decorations for christmas the heated pool

very accomodating also the filipino gentleman at the bar was very nice i didnt ask his

the staff was excellent, especially the shuttle driver

provided a used body lotion there was a lot of noise by the balcony kids running in the

relax by the pool, enjoy firepits, bar and friendly staff! i will be back soon!

lastly the gym was under

pool, spa and rooms are great

other patrons dirty laundry by our beds was not discounted our put in another i have stayed here many a times this was

does not offer a late check out at all

didnt sale laundry soap

they need to have a better continental breakfast.

very clean throughout hotel and my room, kitchen amenities were a plus. super friendly staff.

not playing (i enjoy kids having fun) for hours

no gym

the pool area was completely taken by kids and their families attending a chess tournament

no bar or restaurant.

the only amenity on the premises is the gym

location and availability of the shuttle.

no towels at pool

to sna and a very prompt shuttle

lobby and bar have a cold, uninviting feeling.

toilet was not flushing:-

so it is sad as the bar area or downstairs area looks like a nice place to have a drink socialize after a long day but

it had a gym, pool and jacuzzi. the pool and jacuzzi uzi could have been cleaner.

pics of outside area were misleading (no cushions on chairs, fire pit not operational, limited pool access)

gym room beautiful hotel and friendly

nice pool, nice workout room

a few bugs in the pool.

desk had no quarters for change to operate the laundry’s machines, very unimpressed, i picked your hotel over less expensive in order to clean

i haven’t received a statement for my charges. also breakfast wasn’t included.

no free breakfast that was it

free breakfast was a nice bonus, and free parking made our stay even more convenient

location, great staff, super clean, comfortable beds, large rooms, great breakfast, close to everything, some restaurants near by and close to shopping and entertainment

access to gym

very clean, great staff, breakfast started early and was great

i liked the pool and gym

breakfast was great with a variety of options

the spa tub was so nice will definitely book again and price is reasonable

super clean room, great bar lounge in lobby

missing breakfast

were surprised to be staying above the attached karaoke bar and restaurant

there is a lounge bar call itango with live band playing vietnamese and english music.

no free breakfast.

location. staff very friendly, great breakfast. just an easy experience.

could not access swimming pool from inside hotel

breakfast, room, and location

nice sized rooms, good breakfast and lovely pool area. beds were of a high standard.

they didn't disclose the pool was closed and no true hot breakfast .

the swimming pool and hot tubs were a hit with my kids we spent tons of time there

pool area fixed up a bit

the complimentary breakfast was adequate, cleaners and all receptionist extremely friendly and helpful

need, from yummy coffee and flavored water station in the lobby to towels at the pool to the laundry line on the cute balcony

it was so fun and so convenient with our two kids to just walk back to the hotel rather than drive and find parking and get our car all sandy,

room service staff was courteous

loved that it has a starbucks and also the bar and pool table

no breakfast

the pool and the gym.

mobil room service is not up to par.

the bar and lounge is next to the restaurant where today i had the kobe beef burger so fresh it was

staff very accommodating and very friendly. this includes the bar and restaurant staff.

restaurant bar tender was not very nice when we asked what time restaurant closed he said 9:45 it was 9:40pm

restaurant breakfast hours should be longer on weekends to accommodate travelers, currently here are the

good thing the hotel has a great shuttle service

to business meetings, the check in time at 3pm with no option for early check in created problems for my business

the late check out

spacious rooms, comfy bed, good value for money, decent breakfast

the staff was friendly and nice, breakfast was really good and we could enjoy spending time at the lobby and lounge as well

lobby,bar,breakfast,cleanliness,rooftop pool

i was also not expecting to have a kitchen, so that was a great surprise for me

the kitchen area had everything one would need

simple stuff like trying to get on the elevator was almost impossible bc the kids acted like it was a roller coaster going up and down, running on and off

three days in hotel no room service

breakfast ...

like that they have breakfast included as well as onsite laundry facilities

com listing said a cot and airport shuttle were available

friendly staff good food nice pool

too many kids, ruined time for me and wife at pool

pool area is completely covered so the sun wasn’t bothering us and we stayed cooler

- the hotel is new and comfortable. - the facilities (gym, clean room, pool, etc) were great.

i did not like that the restaurant and pool were closed

pool area

nice laundry facility

the breakfast could have used a few more options. i wouldn't really change anyhing else.

is miles from john wayne airport, jets were pretty loud but it didn't impact my great time at the pool

the pool was going to be under construction the next day was a negative for me

breakfast assortments

safe location; breakfast variety

the hyatt offered a shuttle from the airport to the hotel

best breakfast

very clean, nice gym and pool. great breakfast

the pool is also great and very sunny

they gave us a late check out at no additional charge

swimming pool looked a bit dirty at night and too many people using it during the day

the gym is nice

the bed is comfy, the room is spacious, the gym is nicely equipped and there's a neat pool with an outside seating area

no ac, no cellular service, wifi is horrible manager is rude and hostile.

the room and the breakfast

dryer in the laundry ripped me off but most of all the breakfast was very average and we had no air con

w clean towels, trash cans empty etc) while we were out

room service while we were gone over 14 hours