the breakfast is at a coffee shop. minimal, but the aesthetics are so pleasant it is worth it.

also enjoyed the free shuttle from the hotel to the performing arts center

the restaurant, bar, location, shuttle, and elegance of the hotel

shuttle

no airport shuttle service

had to park car and trailer next to complex

was clean good free breakfast bed was real soft employees was really friendly best hotel in greeneville it beats andrew

no plugs anywhere near bed. add some protein to breakfast offerings and it would be great!

simple but decent included breakfast. coffee always available.

the breakfast was very, very good

when asked for some clean towels the front desk man went to the laundry room to get us some that were better than the ones in the room

mayor issues, only thing i was expecting pool to be heated it was not would’ve had been great especially in the cold

breakfast was good.

loved the gym and the pool

salt water indoor pool was a great bonus (5° hotter would have be better)

breakfast was great and they were slammed by theses sport kids on tour busses, yet they were on it everything was fresh hot and good

the pool was refreshing, not very clean though.

the carpet was dirty. the pool water was green.

nice pool

friendly customer service. clean pool somewhat clean room.

they gave us a late check out no cost

beds very comfortable and clean. staff was very friendly. breakfast was very good!

i enjoyed the waffles at the continental breakfast but the fresh coffee was my favorite

pool was a little disgusting

breakfast was great !

breakfast could be improved

under construction, minimal parking, mud all around rear parking

swimming pool was nasty

the fast check in and out, the cleanliness and comfort of the room, the very nice and delicious breakfast selection, close vicinity to

staff very friendly, continually cleaning lobby and breakfast areas.

wanted to use the pool

the room was large and clean; the wifi worked very well

drapes was torn and was told no noise after 9:30 but it sounds like a big party was going on in parking lot

big room, close parking

room service was very nice and prompt with my requests for what i needed in my room

the parking lot was clean

the breakfast experience we had is like none other in comparison, having an amazingly high quality of

the staff was wonderful - front desk staff and the gal working the breakfast area were very kind and accommodating

no pool availability as advertised

it was clean……rooms clean and spacious. staff was great. breakfast was excellent!!!

were due to the descriptions of a hot breakfast being included along with the hotel hosting a pool

the breakfast was sufficient for us having hot and cold items available

breakfast was okay, nothing to write home about

breakfast was good, room was very clean and recently remodeled

would be nice to bring back the hot breakfast

great place awesome staff wonderful breakfast

had to pay to use the pool at the spa after paying a 425.00 facility fee

room service excellent

spa, golf and sports complex

te, after

wifi was atrocious, couldn't do any more than open email

parking was not a problem

beautiful facilities with a sports complex with a huge gym and indoor pool

we booked a room for two adults and two kids with breakfast included, however they wanted us to pay for two out of four breakfasts

all that they offer; pool, walking area, and the restaurant.

free breakfast

the porch in the front was fabulous for relaxing, having some wine, even breakfast

also the breakfast was delicious, we will definitely comeback there when we visit the zone

it was walking distance to grive park inn for the spa & restaurants

breakfast the next morning was really yummy

rooms were clean and breakfast was lovely.

pool was closed. gym equipment was sub-par.

pool still wasn't open no hot breakfast

laundry facilities could have been a bit nicer

and my room was next to the guest laundry which was used late into the night

you need to use the restroom in the middle of the night, microwave and fridge in the room, and gym was open for use

extremely clean / nice free breakfast

in extremely late and the customer service was extremely friendly and offered a late check out

conditioner didn't work in the room, gym had no water or sanatizer to clean equipment, and stains on the carpet in the room

plus the breakfast is good, had a lot of options and the staff were friendly

like the fact they had a gym

i'm grateful there was an indoor pool for my little one to play it

if you had a hot tub along with the pool, that would have been great.

fitness centre very hot

it has a great fitness center and even an indoor pool

for years at another hotel in asheville but country inn & suites were so accommodating and the pet fee was so affordable with our dog that we have a new place to stay from now on

i was able to pay 50 bucks for a early check in.

the breakfast room was very cramped and there wasn’t very many options.

loved the extra pillows. the breakfast was very good and the attendant was very pleasant.

convenient to dining and biltmore. good breakfast too

good breakfast and great location

very nice hotel, clean, comfortable, nice breakfast and friendly staff. awesome.

there was nothing in the room or elsewhere like pots, pans, coffee maker etc for the kitchen in the room

had a kitchenette but no utensils (pots/pans)

kitchenette was sufficient

the fact the wasn't any dishes/pot in room kitchen

i booked this hotel only for the in built kitchen for our 1

no pool

nothing extra for the price. almost all hotels have continal breakfast. and a pool $160.00

the cost was a little high for a location that did not have a pool or any other amenities.

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

also the advertisement showed a pool but there wasnt one and there's no way that photo was of the property

pet fee is ridiculous! $150 smackers!!! wish booking.com would have let us know!

fitness room was well equipped

that would certainly be a plus at the end of a trip but i was totally unprepared for a full kitchen in the room

very clean, good breakfast, good location.

very clean, spacious, good breakfast and good parking.

wifi speed is unacceptably slow - 2mbps, it's 2018 already

internet did not work most of the stay but was given password for the meeting wifi, so all good.

early check in was nice

a fan of either the hotels, asheville, or tennessee policy on one drink per person and no room service

no regular room service

liked that we had a balcony that overlooked the pool and that kids ate free in the hotel restaurant

cause no one was there) the supervisor came over and started checking me in and called room services to see if any suites were available

left turn out of parking lot

she helped with an early check in as well lots of local places to eat

room service was awesome

gym was awesome

there was also a problem with a pet fee requirement which was not stated anywhere on our confirmation

when i booked the hotel there was no mentioning for parking and pet fees

gym was spacious

i appreciated the room service which was very tasty

when you have kids you need space

they offered us water, and one complementary drink from the bar per night

breakfast was off the charts wonderful. location was great!

we got there, the pull-out sofa was not made for the kids

extremely clean, wonderful beds, loved the rooftop bar .

to the ashville surrounding mountains, friendliness of front desk and valet parking staff, gym, towels, bottled water

great value for the money, gym clean and well equipped

good, large gym

great gym

room was clean and comfortable, it had a decent gym, and a little convenience store in the lobby which is useful

of course with covid, the bar and restaurant had limited hours but the pool and gym were open

but then our kids room is also charged

hotel bar and restaurant

but then our kids room is also charged

the beds were really comfortable. i missed having bar soap.

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine’s weekend

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking and

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

rooftop bar closed earlier than we would have liked for a weekend. small thing.

was the second time that we have stayed, first with kids, then just my husband and i, we will book again

the pool needs work, but it was too cold, and we didn't use it either

and the swimming pool

breakfast is good for what it is, but nothing to write home about

great location, good breakfast, quiet and a great pool.

complimentary morning coffee bar in the hotel lobby

location is great friendly staff nice on site bar and restaurant

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

no sink at coffee bar or microwave.

is now a bar with live music until around 11pm and it was quite loud in the room

loved that it had laundry in our room that’s a bonus

full kitchen

i loved the cleanliness and all the things in the kitchen

is a great little hotel with full service rooms that include washer and dryer and full kitchen

the kitchen and laundry were an added bonus

gym was not open yet after the hurricane

the gym is nice and clean, the room was very clean and i like the location

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

the gym and coffee shop are not operational

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

the roof top bar and lounge was soooo nice

the upstairs bar is fun and plentiful

it is convenient and we appreciated the laundry facility

wonderful roof top bar and restaurant

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

the rooftop bar was open but understand due to the hurricane a few areas of the hotel were temporarily closed

the rooftop bar was our destination for evening libations

awesome breakfast

food at roof top bar and the exchange restaurant was fabulous

my friends were impressed with this place and the picnic basket left in front of room door with breakfast goodies was a special touch

available, both online and upon checkin, and then saw that we were put in 304, right next to the gym

room service was very quick, easy and friendly

the bar was fantastic along with the outside seating

the bar is wonderful

i was thrilled to find peloton bikes in the gym

pool small and located on ground level next to parking lot.

wifi was terrible. no room service.

downgraded on value for money because 'complimentary' wifi cost 4

nice room, the rooftop, gym and pool. perfect location.

loved the rooftop bar with views of the mountains, although they are partially blocked by buildings

the breakfast was absolutely yummy, with great variety and quality

the place has laundry on-site with soap supplied by the front desk cost $1-$2 to wash and dry

we were given a room on the “quiet side,” but young kids like to rev their cars before they enter the tunnel that’s in the next block down

breakfast, happy hour, gym, etc

we stayed in a double queen studio room and it has a small kitchen which included everything you could need and even a dishwasher

the property is dog friendly with no pet fee which was awesome

it has a beautiful porch area, great lobby bar and terrific design and decor

pool was open but ice cold

the bar and patio area were also great

excellent location for foodies & bar fly’s

rooftop bar closed on sunday and monday

love that you could use the pool. the place was super cute and everybody was very nice.

comfortable bed. nice gym, friendly and helpful staff. great amenities.

location was perfect and staff was super helpful. the gym and pool were superb

cute and hip, friendly staff, welcome drink, coffee, lovely pool, comfortable room and great location

no room service

we would have liked to have room service but we were informed that it is in the works.

the live music in the bar on thursday and friday was wonderful

there is no room service offerings but great access to amazing restaurants.

liked the location, we like the outdoor seating area in the front of the hotel, i enjoyed the fitness room

very well maintained. room was private and comfortable. lounge and breakfast were excellent.

nice bar and courtyard and breakfast

the much-touted bar wasn't actually open any of the three nights we were there

bar stayed open past 10pm, especially since that’s the only access to ice at the property

had a bit of an issue with the microwave for breakfast… coffee not very hot…

wifi wasnt good enough.

the indoor pool and spa was very clean too

pool was a little cool but the weather probably was the cause for it.

lovely, nice staff early check in was allowed that day price very good value very comfortable

my kids loved the pancake maker and the pool was a nice addition

the kitchen in the room was amazing!!! also, the laundry facilities!

front desk, staff, cleanliness and the fact that the hot tub and pool were open and working

reclining chair, laundry basket, purse hooks…etc

the complimentary ev charging station. the staff was very courteous and helpful.

all the amenities you can think of, a generous kitchenette in the room, 24/7 access to free laundry room, and right next door to a grocery store, and several fast food places and fine dining

everything was perfect beds location and awesome staff free breakfast and wifi

the breakfast offered was

fabulous breakfast r restaurant right down the street, cornerstone

rooms are nice, good breakfast options and coffee

without a doubt, the best motel i've every stayed in. great breakfast also.

at breakfast

breakfast was very good, lots of fresh options

the staff is so friendly, the breakfast was better than most hotel breakfast choices

breakfast was tasty, however, the highly processed nature of the food was not the best in my

new, sparkling clean property. full, well equiped kitchen. nice staff comfortable bed.

the breakfast was cold when we came down at 9am.

the indoor heated pool and gym are great additional perks

the pool/hot tub was opened later

the entire hotel seemed quite new or newly renovated, including pool and gym, very pleasant staff, especially housekeeping and breakfast staff

with a family of 6 can be challenging, the large rooms and kitchen were perfect for our large family

the kitchen area was fantastic to have and thr bathroom was nice

they had grab and go breakfast, which was nice

kitchen helped me a lot stay longer because i could cook and not eat out every night

a kitchen with a queen bed was the best

you can cook yourself if needed, they have laundry and even walk-in breakfast

the free breakfast offer was a plus. supplies were lacking. waiting on shipment.

did not like that the laundry facility was so far away and not convenient to our room with a walkthrough

recently remodeled room great breakfast close enough, but not expensive

breakfast is pretty pathetic unless you like cereal

outside doors to rooms. i like that they had a laundry facility in the hotel.

we enjoyed the swimming pool and spa

also a gym open 24 hours

the pool area is small and the hot tub was out of order

safety, cleanliness, comfortable rooms, and a nice breakfast!

the pool area wasn't real inviting. wet towels laying around and just messy and foamy water.

awesome breakfast, clean hotel had everything we needed, pool, gym, etc.

stay was amazing the breakfast was hot n delicious ud83dude1c front desk clerk best customer service friendly very

the gym was closed. the whirlpool was closed. there was renovation in progress.

guest laundry facility (would be improved by ensuring the reception has a small banknof quarter)

only one elevator and it broke down briefly. not many laundry washers and ice machines

the pool was clean, bright, and handicap accessible

bar prices were a little spendy, when a single shot is 12$ but a double only adds 4$ you know

liked the pool, patio and bar area.

glad to have the gym

the pool was amazing and i really liked the fact that capacity was enforced

the breakfast was not a big selection to pick from

a good breakfast was included

no kitchen

we also loved the pool

pool was closed for maintenance, but even then they provided another hotel's pool that we could

great bed! and breakfast was awesome! the room refrigerator was very handy.

ev chargers and location

room size. cleanliness and continental breakfast . pool, jacuzzi and fitness center

wonderful breakfast with with wide

spa and fitness room

having a full kitchen was great

the breakfast buffet had lots of choices

not much handicap parking

nice pool large room nice breakfast

had pool and hot tub

we loved the pool and hot tub too

the room was under a gym that was very loud with lots of jumping sounds from the ceiling

it is a beautiful condo with a pool and gym to work out.

cleanliness, gas fireplace, appliances, bathroom, comfortable bed, location, kitchen facility; overall high quality and good value for the money

the required nonrefundable pet fee

our kids enjoyed the indoor pool

a little noise from kids next door but only for first night

clean and friendly staff and having little bar and bistro there was convenient and tvs in booth at bistro

i like the modern style of the room and the hotel bar tender was very nice !!

swimming pool inside…would have preferred outdoor pool

down a ramp to load car with luggage and cleaning woman tried to come up same ramp with dirty laundry cart resulting in me jammed to side not able to move

very nice people, room really nice, and the breakfast was great

pool, breakfast, it was an open environment and friendly staff.

the breakfast

room, nice staff, easy parking, clean swimming pool

breakfast was lacking that is the only thing that was wrong

” if the coffee area was self serve and the pool and fitness room was accessible, there was no reason not to offer the normal breakfast this

was offered via txt early check in which was great

pool and gym area was very nice as well as the room the kids really enjoyed the pool

weren't stocked in the pool area in the evening hours

loved having a small kitchen in our room

from the fires near by, there was not pool which was advertised, thats why i picked the hotel, my kids thought i was joking when we pulled up

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

the staff was friendly and the boxed, grab and go breakfast was convenient

having a suite for our 8 day stay; the location; having outdoor patios (at this price); the free laundry

the room service breakfast was delicious

the spa was amazing!

the restaurant and bar has a good selection of food and drinks - while we were there we saw a lot of families with

toilet was way too low and no bar to get down to it. other than that was perfect stay.

did not get a chance to try their spa but it was cozy and the people were so nice

breakfast was only instant oatmeals and protein bars

breakfast was packaged muffins, granola bars, and coffee

breakfast, expand the menu

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

the bed, kitchen and bathroom were clean.

felt safe.ove the pool and hot tub. great breakfast and price was reasonable.

pool could have been a little cleaner.

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

room was spacious, the bed was comfortable, the breakfast was great and the pool and hot tub was nice

it was the executive sweet but didn’t even have room to leave out my double stroller once the kids got unloaded out of it

parking on site, great staff

the staff was very friendly, room was clean and comfortable and we had a great breakfast

she offered a late check out, but we needed to get on the road

breakfast

gym equipment was nice

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

my room was right next to the laundry room so i was disturbed my entire sty

breakfasts and the laundry facilities were down

they have laundry machines, too

there were no laundry bags, the shampoo seemed watered down

the breakfast was by far the best i have experienced at a hotel of this star level.

there were only a few parking spots remaining when we arrived in the evening

easy parking unlimited coffee

the breakfast was very good and well

breakfast was adequate but redundant

omelet bar was good

pool and hot tub were great

i wished the bar had been more extensive.

location because of our planned visit to biltmore and also because our children loved their large pool at our last stay

pretty grounds, pool area kept well water bottles in our room

the gym was cooled well and not humid

the beds were comfy and the pool had a waterfall.

breakfast was good, could have used another meat of some sort and the egg and cheese omelet was a

we stayed at another hampton inn a few months ago in asheville and the fire pit and pool were out of order

the gym was large and well equipped.

spa and gym closed.

breakfast was good, but would it be possible to have options for vegans

pool was being worked on while we were there and the construction made turning left into the

the water in the pool was cold never warmed up

pool not open

google maps took us thru the taco bell parking lot and it was confusing

location, cleanliness, quiet, fitness center was great!

parking area, decent breakfast, fluffy pillows

all good: location room parking

fitness center closed

they had many options for breakfast and gluten sensitive foods too!

classified us since my daughter came in with me when i checked in so they put us next to other kids

a favorable area to spend time in without fear for safety, access to an inside pool, and a gym

gym facilities limited

place is perfect everybody is nice it’s quiet the breakfast is good the room very clean all was

operating bar for drinks

the bar was spectacular!! you don't need to leave the hotel to get a drink.

hot breakfast is good and convenient

the gym and coffee station

also enjoyed the free parking

breakfast wasn’t available

the breakfast is great, my kids loved it

great hot breakfast options, gym, pool and very helpful, friendly service

smelt like a old gym sock someone left the a/c off

complimentary breakfast, great quality of bed (i've been in highly priced hotels with poor mattresses ), great

breakfast was really good all of the employees worked really hard to make sure our stay was good

friendly, rooms clean, hotel clean, pool clean, breakfast was great

pet fee, toilet paper is really scratchy

at the front desk and was fun to practice my spanish. comfortable beds. good breakfast choices.

only issue is that booking doesn't tell you that pet fee isn't included

room was probably in the highest traffic area of the hotel - next to the ice machine, next to laundry, next to the front desk, and close to the pool

trouble with wifi and finally had to call desk to be informed the network for hotel guests was not working

the wifi was kind of spotty while in the room.

breakfast was good too

no laundry. very noisy. not as clean as i d like.

staff found and returned my phone from the gym. staff helped with internet connection.

pool with fun games

clean and fun! pool and pool table was great! also the fire pit! maybe a hot tub later on?

though we did not make use of it, there is also a gym near the lounge area and an outside pool as well

clean room and warm breakfast.

wifi was spotty at best but not a problem

location and pool

the hotel pool is beautiful!

no free breakfast and higher pet fee than i was told

the ambiance, decor, option for room service and dining at the pool and overall cleanliness.

clean and nice parking . pet friendly and only $20 pet fee. good breakfast.

nice breakfast every morning

stayed there the night before dropping my kids off for camp

pool was closed the entire weekend due to maintenance

clean and sufficient breakfast.

room service never came during our stay though we asked for it every other day upon arrival

ne of which we

wanted to do something special for my 50th birthday so i decided to stay here because they have a spa and indoor pool/hot tub

loose grab bar in bath - desk clerk sent someone immediately upon notification.

spa was amazing and room service breakfast was delicious!