friendly as always, helped me get early check in which is great traveling and having set

nice staff. close to my destination. lots of parking. pool was available

pool

we had advised them of our plans and they made sure the pool and pavilion were in excellent condition

nice staff. close to my destination. lots of parking. pool was available

2) the wifi was unreliable

parking was confusing

was going to call front desk to get wifi password but phone doesn't work

parking area... too many semi-truck

parking on the west side wasn't very good! and could have used better pillows.

we took advantage of the pool, and pictures on website don’t do it justice for just how beautiful it truly is

we especially enjoyed the gorgeous pool and the spa facilities

the pool.

pool clean. little bar friendly staff.

quiet and well remodeled hotel with nice pool area and outdoor games

has a pool and outdoor area worth the money for sure

pool was super clean & rooms were cleaned daily!

the pool

everything was there bbq pit, swimming pool,mini fridge,and a microwave

the grounds, pool and facilities appeared to be well kept

indoor pool and hot tub were an added bonus

modern, clean and quiet with a very nice breakfast selection.

in was easy, room was clean and spacious, staff was uber friendly and breakfast service was great

laundry area for guest ( that one kinda shocked me)

hostess at breakfast was amazing

they said their would someone always there not true also when i went for breakfast i felt like i was being

did not work during our stay (july 26-28), we were on the 3rd floor with 2 kids under 3

the hotel is clean, good breakfast, friendly staff

we enjoyed the swimming pool and the breakfast

i booked a room with a king bed and pull out couch for the kids and was told on arrival they didn't have any avaliable

kitchen area has counter top with chairs

very clean and warm american breakfast

breakfast was good and warm in the location was excellent from our location destination, which was

there was a bar in the hotel

in addition the onsite laundry room open to the public at no charge is a big help for travelers with children

everyone at the grill was super thoughtful and helpful especially with the kids

the pool was great.

i had a fantastic hamburger in the bar and grill which was delicious

a nice hotel, staff was great, and breakfast was awesome

my grandson was playing in the texas mexico golf tournament at the hyatt which was just around the corner so your location was perfect

breakfast, pool, shuttle to seaworld, friendly staff

the breakfast wasn't stocked very well, many items were out.

breakfast is good, has a nice kitchen

don t have room service

oud83dudc4e) the room we had king suite was very large, nice and clean

another thing was the front desk/room service would never answer the phone when we would call them

and also the swim up bar would be cool atleast during the weekend

the pool was nice and big and had swim up bar but only on fridays

improve the variety of breakfast, as recommendation, it would be great if they extend the breakfast hours

it was nice to have a full kitchen with a stove top, refrigerator, and dishwasher

breakfast is really good and kids friendly

wish the pool had a warmer it was pretty chilly that i just was only able to put my feet only

didn’t like that i could hear my upstairs neighbors kids running like crazy all late at night couldn’t really sleep

the highly noisy room neighbors (hyper kids)

no sound proofing was able to hear kids playing on third floor after midnight

friendly staff, breakfast was great and enjoyed the resturaunt as well

breakfast was good and had bananas!

is my place to rest in san antonio when visiting my great grand kids

pool area was great

location - it was very close to the golf course i wanted to play.

activities for the kids and shuttle for seaworld and helpful employees.

i loved the outdoor games movies and pool!! also the gym was really nice!!

the kids loved the pool and the option to have s'more in a camp fire

really enjoyed the pool etc, the unconventional layout made is large area intimate

room service took a long time and forgot some of the food

the spa and adult pool were exceptionally nice

book spa for me n hubby was booked so couldn t get a massage expect one when we come

movie on the lawn every night and smores are my kids favorites

some of the golf clubs were also in rough shape for the pitching

kitchen is really nice

they decorated their golf carts and gave out treats to the children, for free

nothing - it was all great. the kids said it was the best hotel they’ve ever stayed in.

lots to do for the kids and it was very well run!

that there was no breakfast :( but i understand the whole covid situation

the pool

we found a flying roach in the bathroom. also breakfast was not ready at 6.

advertised a swimming pool but it was not available for customers to use.

we had a good filling breakfast

the early check in.

pool was inviting. close to lackland.

the pool was nasty and ppl had there clothing on the gate

nothing i got to use the pool thats why i stayed

initially had a first floor room right next to pool, but the room smelled of cigarette, pillow was moldy, and lighting had spots of blood

pool

staff and pool

the pool area was very clean and peaceful

pool

monitor for the swimming pool, there were guests that swam at 1am and being loud, caused an interrupted sleep for us

pool is small but nice for the kids

there was other families staying in same hallway and their kids were running in and out of room but only told us

i like the breakfast

also, the breakfast lady was really rude to these kids, horribly rude

the breakfast was delicious

we loved the modern feel and the welcoming atmosphere! great breakfast buffet!

the gym water fountain is very dirty, with mold and the gym full of dirty towels

the only thing bad i can say is the indoor pool was horrible!

the kitchen was nice, although i had never encountered that particular style of coffee maker.

nothing but they need to checkout the gym and clean the laundry room

the pool was right outside and i didn't hear a peep

nice rooms, nice pool for the price. it was clean

pool, location

not enough shade in the pool area.

pool was dirty. as if the filter was plugged up.

clean & quiet, room temperature just right, breakfast great

breakfast met our expectations

the breakfast. it could’ve been better for the price of the room.

breakfast bar was okay

breakfast was just ok

the gym & the pool

i love that the facility had the pool the children had something to do plus the gym was a plus thanks for the quality and care your

the breakfast was good

the pool smell of high chlorine, making it very hard to swim.

the breakfast was amazing and the staff was friendly

was a very spacious room, and the spa tub was awesome

the spa tub did not fill up and roaches began crawling out of the drain

the spa tub outside of the bathroom, love that it had a kitchenette, and the paintings on the walls

no parking right in front of room.

plenty of parking area, well lit

laundry has no change machine or vending for soap

laundry facilities were not working

food for breakfast

i had great experience with this hotel great customer service and breakfast always friendly

loved the pool and the staff was very friendly.

everything, especially the pool.

i was so amazed with the full kitchen considering the price we got the rooms for

full kitchen water pressure big refrigerator and my housekeeper sat and the front desk angel was

pool was nice.

of the cabinet door in the kitchen have inside some dead insects, and we found coucaraches, the pool we can’t used because was dirty

graduation so we didn't get to make it to breakfast, but my husband sure did enjoy the outside pool in the evenings

laundry facility needs more than two units to accommodate 4 floors of guests

breakfast was outstanding

everything was great, the location, the room with full kitchen. it was amazing and very relaxing

beds were comfortable, staff was friendly, very spacious, kitchen amenities.

great, lady at the front desk was very welcoming

the facility had a gym which was great and the breakfast was delicious

would have also been nice if the kitchen had a wine cork opener

the breakfast was delicious and fresh

friendly staff and well looked after facilities: breakfast restock, fitness center, main lounge area

was very good, a clean and private pool at the back

big pool and

the breakfast was delicious and beds felt great

the breakfast could have offered more hot food, such as sausage and eggs.

pool was nice , room was clean and staff were very nice

the pool stayed open longer

very friendly staff and very clean! awesome breakfast.

everything was clean and it had great breakfast

the location, breakfast was great especially the waffles

the complimentary breakfast wasn't bad either

pool and fitness center are closed

she also enjoyed the breakfast in the morning

exercise rooms large and clean, breakfast variety good for extended stay or a weekend

wasn’t made aware in advance that the swimming pool and fitness center were closed prior to me checking in

the manager came through at breakfast every morning to greet everyone and ask how our stay was going

the pool

price fast wifi and the fact they waited for us to arrive to check in and having so many things close

almost all hotels are not having room service because of the covid but if you need towels or anything you ask for it and they give

detector needs re hung correctly, the door seperating the rooms lock needs fixed, the swimming pool light needs fixed was out of place floating in the pool

parking spaces directly near room . good wifi . awesome tv channels available

like the laundry area um and it was smoking room thank u enjoyed my

beautiful place..great kitchen..very cozy

was a queen suite, with a kitchenette

washer and dryer so i could do my laundry and iron with ironing board so that i could press my clothes for the week

the kitchen, the room service, the employees and area.

breakfast is included and super delicious

back gate to the swimming pool was access to the homeless, and there was three people that were homeless in the swimming pool

very clean and wonderful staff. amazing breakfast

the have several options for breakfast, that was great for us traveling with 3 adult kids , the location is excellent, restaurant around , walmart, and seaworld very short drive

breakfast was good

but just a bummer kids wanted to swim for a few at night time before bed

i don't even know if they offer breakfast i'm just glad it's a safe and clean place to have my kids

ich i learned is not

with us to the airforce graduation that we were there for over everything was exceptional, we had breakfast this morning and it was wonderful let me just say from coming to leaving it was amazing

like that there was a guest laundry and a that there was a pool and a hot

free breakfast

very lighted clean area , the pool was nice and clean.

hanging around pool area trying to solicit a ride to the store

old, smelly, their laundry room wasn’t available when i need it it.

clean, nice breakfast included

breakfast but the beds were fabulous and having an indoor pool was a plus for our

this place was really comfortable, the pool was great.

i was glad to have somewhere to do my laundry

possibly young kids or people who just didn’t care

is a lovely place, perfect for people with unusual food restrictions, because we had a great kitchen, so we could cook for ourselves

calm area, pool & hot tub, good room,

the outside pool looked nice and clean

my son loves the pool and it’s clean

the bed was comfy, super friendly staff, nice pool area!

very happy with everything there wasn't anything about the room i didn't like i was right by the laundry area in vending machines and i was very much at peace i slept

swimming pool was clean and very pleasant

they have a pool that is kept clean - which most hotels in same range cannot say in this area

rooms were super clean and very nicely decorated! beds were comfy and the pool was very clean.

rooms were very clean the staff were very nice i will return again the pool was very clean

the pool was great

we arrived early with little kids and got an early check in

clean rooms safe parking

breakfast was adequate, but not real good

would appreciate some plain yoghurts/ more fruits for younger kids

would appreciate some plain yoghurts/ more fruits for younger kids

kitchen was well equipped

the space in the room. the kitchenette was awesome.

the kitchen feels like a small apartment

pool was clean

wide room with good size kitchen

breakfast lady lupe was awesome and she was amazing job on ensuring the place was clean

i loved the location, cleanness, breakfast, and the staff!

great breakfast, comfortable beds with lots of pillows.

outdoor pool

then, in the second floor room we were awakened by screaming kids and slamming doors very early in the morning

the pool and the clean

breakfast, friendly staff, nice/safe facilities, no weirdos hanging in the parking lots

not many parking options if you're pulling a trailer. but i still found a spot

clean, courteous, pool was nice for kids, good location

the wifi connection could be more user friendly.

kind staff, very nice rooms, pool was very clean, amazing stay!

to keep shoes on all night weren’t able to sleep comfortably and were worried to let our kids touch anything

families talk, party, and let the kids run old all around the hall way

the pool

i got 2 rooms, one for myself and fiance and one for kids and there was hair in the beds, in the showers, on the towels, in the sinks

nothing available at that hotel there are no amenities besides the kitchen in your room and on top of that you need the special pans to cook that they do not provide

well first of all i booked this room for a kitchen and the roo had no kitchen

nice little kitchen area with full sized refrigerator, two burner cook top and microwave

nothing available at that hotel there are no amenities besides the kitchen in your room and on top of that you need the special pans to cook that they do not provide

booked this hotel specifically for the fact that it had a kitchenette, and it did

the breakfast was delicious and the bed was very comfortable

nice indoor pool, good hot breakfast

inside pool

myself, kids and husband enjoyed staying here

was broken drink dispenser didn't work breakfast attendant didn't speak english gym is unacceptable fix it or don't offer

was a little outdated & i had to clean several mold spots from the top before i would let my kids in to bathe

the bar was shut down by the city for some reason.

my kids, husband, and i looooved it

it was pretty scary for my kids when someone else tried to get in the room

free wifi, breakfast at no extra charge, location next to southwest research institute

the room was wonderful. the inside swimming pool was a big hit with the kids.

room was great staff was nice and friendly,great location, indoor pool,breakfast

breakfast options were ok they have a wide variety but some was not as good .....taste wise.

their breakfast

great staff, really good breakfast, pool was open, i loved how spacious the room was and everyday my room was cleaned

no pool! very nosing! dog barks! breakfast could be better! frozen sandwiches not so tasty

the pool wasn't open, and the snack area was lacking, but otherwise, it was awesome.

breakfast was good what i was not expecting was the same food for the time we were

great pool area that was heated. helpful staff. large rooms, comfy beds.

we didn't like that the swimming pool wasn't working, especially because it's summer!

we stayed for a week. everything was quiet..place was clean. pool and spa were clean and great.

close and clean . definitely a bonus on the late check out..

the things i liked best were the breakfast selections, and the staff was very professional.

the pool is kinda small but not bad

i love the services. the front desk person so nice and the breakfast food so delicious

no pet fee is amazing. staff are friendly and helpful.

pool wasn’t clean couldnt swim room was dirty and the bed sheets had stains on them

the pool was great for us

the pool and service

pool. it was quite. nice staff always willing to help.

pool to small

had to do some laundry, but i waited to our next destination

internet was no good was far from office and she sold me laundry detergent and after i bought it she said the washer is out of order no

no breakfast as posted on web

pool was available for use and vending machines on-site were helpful to our stay

was clean, the staff was very sweet to us and the facility offered us a pool and a gym

the breakfast was great

parents next door to us screaming at their crying child the first night and then kids running up and down the halls the third night

great price, clean room, and an excellent breakfast!

the extra pull-out bed on the sofa was basically a box of springs covered in fabric, but the kids didn't seem to mind

pool not open

has pool

outdoor swimming pool filled but gate locked, no guest access

didn't like that they told me the pool was open when i got there the pool was closed cuz it wasn't clean and i asked him before i

no pet fee and very comfortable beds!!

breakfast was good however more options would be better

breakfast varieties. better coffee.

my family enjoyed the breakfast

fitness

breakfast was mediocre

no breakfast. coffee and muffins is not breakfast.

breakfast, selection was very small.

excellent location. no breakfast available like advertised so that was a bummer

there was no breakfast and tv was pretty limited

breakfast was very limited to fruit, coffee and muffins but not a problem for us

the pool hours

the water in the pool was nasty green

everything was pretty good. clean pool and nice get together patio. room was really clean!

pool was closed, which is the main reason why i got the room in the first place, but other than

swimming pool is way too small

they had an on site laundry and the staff was kind.

the staff was great. the rooms were great they come equipped with like a little mini kitchen.

loved that the room had a kitchenette

the room was spacious and the kitchen was good.

it was clean, fully stocked with kitchen utensils, fridge, stove with pot/ pan and microwave.

pool towels provided were small and old.

enjoyed the hotel having a pool and a place to relax other than the pool

no continental breakfast for kids.

check in was easy and fast rooms clean and comfy pool ,gym,and game área nice

the bar tender was having a bad i guess, she wasn't to friendly. the menu is pricey and limited.

good options for breakfast. room was clean and tidy. room service was good.

gym love that everything is clean and working

is perfect parking is free easy access to san antonio main destinations very good breakfast included the room is very clean and

breakfast, the rooms were perfect

got it once out of the 4 days we were there and i had to go out and look for breakfast for my kids every day also i booked a suite with 2 queen beds and got full side beds that was very

there was someone laundry left in foldout sofa

needs a laundry room. better internet.

daily room service is a plus they do serve breakfast if your up early enough.

we were here on spring break with the kids has plans on utilizing the pool but it was being renovated

quiet. spacious. free breakfast.

laundry room dryer did not function properly, things from rooms laying around outside in the hall

day, the walls in the food area are extremely dusty, the elevator stop working, the dryer in the laundry room needs to be fixed, it doesn't dry properly, is hard to find

the gym didn't have a working ac and it was hot.

staff was great. peaceful and good breakfast.

the pool room was inside and very hot. had a hard time staying in. there to watch kids.

perfect location and super clean and comfortable with bar and restaurant on site

no indoor or heated pool.

cookies a plus :) before leaving family spent some time in the pool— plenty of towels available

gym, fresh and new. very friendly and attentive staff

the gym was nice and staff was very friendly

liked the pool, fitness open 24 hours, i liked the rooms, i liked the amenities, i liked the beds

everything about the room it had a kitchen had dishes i like that it had a whole closet system

they had a gym and the pool looked really nice as well, i didn’t go to either one but the thought of being

guest laundry needs work

more breakfast choices

breakfast was great and easy axis to six flags

think i came at the wrong times during breakfast

bed was comfortable. room was clean. breakfast was good.

awesome breakfast. very nice facility. everything really close!

everything was great. comfortable beds, helpful friendly staff and warm clean pool.

friendly and the way the bathrooms was separated and it was 5 kids two adults and it was just the perfect size

sliding doors were falling off, the gym equipment was broken, not enough towels, smelled funny

trouble with wifi

we also had a surprise visit from a buck ud83eudd8c and 2 doe whitetail deer when we were parking the car

pool was small and dark. parking was crowded

i also would of liked if they had a kids pool area my kids wanted to swim

the breakfast was excellent!!! the staff courteous and friendly.

very helpful and considerate on monday evening when my kids and i got there and wanted to use the pool

always a bottleneck during breakfast given they put barely enough and keep refilling as needed

nothing i didn’t like but the pool was a tad bit dirty when we got there that evening but it was cleaned by morning so, it was

the kitchen

in was speedy, the price was decent considering the full kitchen in the room, and they have designated smoking rooms

life savers because they provided kitchen utensils and we got to cook a nice meal in the room

guest laundry but they don't give change to use the machines

service in the laundry room, all the machines (washers & dryers) were very dirty, too expensive for each service

free breakfast was ok. i have had better options at other holiday inn select hotels.

pool was amazing. also bed was comfortable and room was quiet.

the pool was amazing. def made my kids want to come back

breakfast..

delicious breakfast

the king suite is cheap to get, has pool and gym

the kids had a the other space with a bed and sofa bed

was pretty clean and the pool was open until late in the evening

i wanted to move my daughter and her 3 kids into my room (a king with a sleeper sofa)

the pool was well maintained

free breakfast would be a big plus.

the reservations wrong had 2adults and 2kids but they didn’t see kids so they put me in a king room but did move me when i called to tell

parking was pricy, i ended up parking across the street at a public parking structure to save a few

no free breakfast.

even with little kids they really enjoyed the experience

didnt stay long enough to enjoy the gym and pool.

good customer service. clean room as and great breakfast !

nice breakfast. very clean room. free parking and wifi.

laundry and towels smell bad

breakfast was delicious and very tasty

pool area was a little messy

the indoor pool was great and the bed was so comfortable.

and it had a indoor pool

i liked the pool and spa. the breakfast was nice too.

not had good (veg) breakfast option. staff was good. hotel stay was excellent.

their breakfast was really good too

quiet rooms healthy choices for breakfast

change and the front desk did our room changes , after that the new rooms also smell bad we have kids so we cannot accept that

the hot breakfast and it was quit not so much loud noises

did not have breakfast.