pool was not available to use as it was down for painting not mentioned on site about pool mot

the shuttle took forever to come pick us up from

the amazing breakfast

staff was nice hotel was clean. breakfast was good

comfy beds, 24 hour check in service/airport shuttle, free breakfast

i got to my room with my kids open the door and it smelled so bad like cigarettes

i asked if i could pay for an early check in, they would not accomodate

with old stained sheets etc'deambulats on the door at all times wont recommend to nobody with kids

the price and early check in

chase at the front desk has been very professional with accommodating al my needs everything early check in to all of my 100 questions customer service is everything to me came here after

stayed here for my birthday, the casino is 5 mins away, this place was very clean, it was quite

included a fully equipped kitchen with a full size refrigerator

free laundry and workout facilities were super helpful

my husband and i went to the casinos, so it was right around the corner from that

laundry services and miniature room kitchen

i loved how clean the room was and the hotel, breakfast was good and the pool was great!

they have a great pub right across the parking lot.

staff closed the pool and gym area while i was in the pool and then propped open the sauna door while i was trying

like the staff , the fact u have breakfast,the gym and sunna i love the fact u can use your phone on the

staff was friendly, breakfast was great, and the pool/sauna/gym were a great trio to have while on the road

nice pool and exercise area, friendly bar staff

maybe having a curved curtain bar would help it feel larger

nice to have restaurant and bar on site

price and the gym

the soap, shampoo and lotion smelled nice. bar tender at the event was good.

staff; great breakfast; room was very comfortable; was able to get a later checkout time

the gym was well equipped, the breakfast was really high quality, including cage free eggs and organic options

room size and breakfast.

shuttle to the airport and light rail

location was good. we enjoyed breakfast. staff tried to help.

room was well appointed and comfortable. gym area was great.

the gym was nice , needs to be upgraded

late check out was only extended by 30 minutes

birthday, we are african americans, a calcasian man wanted us out the pool area stated the kids were to

love the westin for staycations we we need alone time and a quick night away from the kids

that it was very convenient especially with the shuttle service

about this hotel, the front desk representative provided outstanding customer service the breakfast was excellent everything was excellent

nice facility convenient to bwi shuttle a plus.

the beds were very comfortable and the breakfast buffet was the best i've seen

the breakfast was okay, but it could have had more options

the outdoor pool

outdoor swimming pool was closed for the season. would be much nicer if it had an indoor pool

bar in the lobby is a rare treat

i wish it had a indoor pool.

great in-house bar and swimming pool

the hotel was nice clean and had good amenities. breakfast bar free parking it was great.

really appreciated shuttle service at 2:30 am

ordered room service and got food poisoning

the cleanliness, courteous staff and the local shuttle.

im not sure if they had a gym or swimming pool

location. permitted an early check in.

only stairs, laundry room/ice machine not secure

no breakfast. laundry room only have a washer & dryer, too small. tv channels not working.

bed was comfortable,had a laundry room.

laundry facility and the area(safe and clean). close to airport and transit systems.

room was very clean, and the breakfast in the restaurant was very good

personally, having such friendly staff at the hotel, made my experience with my kids really nice

it was great! room was clean... breakfast was great!! the staff was friendly!

wifi was great

had to ride the parking lot 3 times , in the evening ,to get a spot , others were still looking

low to no quantities of snack items and open doors to the working laundry area

shuttle service was not 24/7, wish i had known about the shuttle hours of operation prior to

place to accommodate a small family love that they have a kitchenette and things on hand very clean would come back

the suites are so spacious and i love the full kitchen !

the pantry is convenient but too expensive. the gym is a little small.

the continental breakfast was a very good choice

they were very accommodating to our late check out because our flight was delayed and they held our bags and we were still able to take

the pool was nice for the kids, but i couldn t enjoy the hot tub

location breakfast

asked if i could do a late check out

free 24/7 shuttle

i used the gym which was great by the way

loved the complementary shuttle to the airport. clean and easy to get to.

on the amenities offered by the hotel (wifi access, breakfast, gym, etc)

late check out was awesome!

liked the shuttle to the airport, friendly staff at bar and restaurants

i thought for sure when i went to the gym, i was going to be locked out of the room

location and shuttle to bwi

liked the shuttle to the airport, friendly staff at bar and restaurants

location, food, and gym were top notch

staff was extremely friendly even my kids took notice the hotel is well kept and cared for breakfast and free parking was truly appreciated we will definitely stay here

the kitchen

the pool was perfect, as was the free breakfast

the full kitchen

i only felt the person handling breakfast had to much to handle for one person.

free shuttle, rooms are clean

the staff were friendly, polite and helpful. there was a laundry

no pool.

stay was as good as any 5 star hotel i’ve been to except maybe minus a pool and gym which are rarely usable anyway

there is a gym but with limited equipment

the breakfast was was excellent a d the service was fantastic i can't wait to stay again.

i love the space, pool, and morning breakfast. my grand daughter loved the pullout couc

i sat outside of the pool on the patio, i couldn’t get back into the pool area unless my daughter opened the door from

liked that you had to reserve pool times

shuttle took me to the casino and amtrak station

did enjoy the location and well as the facility because it was very clean and had the bar area although we didn’t utilize it

i did book based on the amenities of room service, restaurant on property, and laundry

like the cleanliness, the free shuttle to the casino, and the professional way the people at the desk treated us

i liked it because it had a bar and a pool

the shuttle and the front desk people were very good and friendly. timely and efficient.

only slight negative we had was the pool water was cloudy

really nice inside and the bathroom mirror was everything ud83dude0dud83dude0dud83dude0d and the pool was

location and shuttle service.

your staff was great. gym was sufficient. coffee machine was helpful.

the room and facility was clean and spacious. the pool was also, great

the complimentary breakfast was awesome! free premium channels! beautiful room!

breakfast was very filling

breakfast i paid for

gym came in handy,very much appreciated

used gym for my usual

enough to help me sign up for an ihg account and i was able to get enough sleep by requesting a late check out

breakfast that was included was great-loved the variety of food choices offered

good location near the airport. attached restaurant. airport shuttle.

we also used the shuttle to the casino several times no waiting excellent drivers

close to casino and mall

shuttle service to airport

they kicked our group out of the lobby at 10pm while we were trying to eat after our kids played a long day of softball

whatever happened to complimentary breakfast my kids and i was very disappointed had to go elsewhere to get

the kids swam and the adults hung out chatting

in hold for 20 minutes to get a return shuttle and still didn’t get to speak to a front desk

pool, gym, patio & bar are all wonderful gathering/ relaxation

waited outside for the shuttle, the people at the desk said that it ran every 30 minutes, so we were out there, but we

the location.. front desk staff was nice and gym ..

gym equipment faces door instead of the tv on the wall

my kids loved the pool and it is heated so it felt like you were dipping into a huge bathtub

they offer a shuttle to local restaurants and will come back for you later, that was a great feature since we

the hot breakfast had a nice variety and was very tasty both days and we were able to linger a little past

breakfast was honestly the best hotel breakfast i have ever had

the lady that handles breakfast was excellent and accommodating with my mom's diabetes.

was a great variety of food available for the free breakfast

is absolutely nothing like having 2 bedrooms & 2 full bathrooms when traveling with 3 kids & hubby

pool was dirty

we love the space of the room, the kitchen and the cleanliness!

got the room with the kitchen and my friend got an adjoining room so basically turned it into a two bedroom

the pool the staff the rooms where clean

prime rib, funned at the casino, watched games on gigantic screens and had drinks at the sports bar, and ended the night with a ginger ale at david's restaurant and bar while listening to

at david's restaurant & bar for dinner and drinks after check-in and breakfast after checking out

the shower was excellent. the restaurant and bar were also excellent.

bobby's burger bar has serious issues

the hotel is extremely close to the airport and they offer 24 hours shuttle service

gym is a downright joke they had a bed and construction items inside the door i had to move it to

it was run down but it did what it had to do for a one night's day we arrived late check out was 11 free breakfast was handed to you yogurt was not cold toasted a bagel the

i called the hotel and asked if their shuttle could pick me up from the rental car center

we asked for extra towels and wash clothes and no one brought them and i had to go to the laundry and wait for her to give me one bath when there was some folded behind her

kitchen area seemed outdated

room and breakfast

no liquid soap in the kitchen.

not enough movie channels the breakfast could been a little better

in the master bedroom and pool was out of service the whole time so kids were really

the breakfast was hearty

kids were disappointed because the outdoor pool is closed for winter

had to leave the building to go to rhe gym it got really hot

your laundry rooms are so disgusting old and half working

the pool was really small

breakfast was very good

room was nice and clean and it was great to have a kitchenette

was a nice place , a little pricey and breakfast was ok, pool ok rooms were nice and clean

she checked me in & when i asked where i could purchase some milk she went to the kitchen & got some for me even though i insisted she not “go to any extra work

finally awoke to a hot breakfast

great breakfast and room was spacious!!

truly like that it was clean and staff and the breakfast was excellent

stay was fine we enjoyed the pool and the gym

good location, indoor pool, 24hr gym, chupa lollipops galore (kids loved it)

breakfast not available due to absent worker

oh up of kids we’re running on my floor at 2,3 o’clock am for awhile

right by the mall and casino

the pool table and bar in the lobby where great

and mostly the no pet fee

i didn't like we didn't have a mirror in the bathroom. wished the hotel had room service.

heated pool very clean very spacious complimentary breakfast

was a great location, well stocked variety of breakfast items, shuttle, very clean and comfortable

nice staff, nice room, nice breakfast, nice small gym, indoor pool and free parking.

there were kids running up and down the hall

had access to the shuttle service and that was an excellent mode of transportation

great amenities, free breakfast, pool,gym, free internet

the layout of the room was great. the staff was great, good location, breakfast was good.

the hotel is also close to the casino, mall and restaurants

better breakfast options

the free shuttle definitely came in handy

proximity to casino

shuttle free to all close by attractions

kitchen rooms to make you feel right at home

bed was very comfortable, staff was friendly and i love the gym.

did not enjoy the breakfast

no towels or wipes in the gym

the room was very clean and breakfast was good.

update the gym with more space and weight machines

also, there is only 1 shuttle

the pool felt great. it was nice to have full mirrors and free weights in the gym.

hotel employee picked me up promptly from a long overnight flight & accommodated me with an early check in

towels had hair on them and there was laundry left in the room by the previous occupant

only had granola bars for breakfast

we missed breakfast....slept so good, we over slepted.

missed the breakfast

room service is not available

we were shuttled to and from the new guinness brewery, which was also fantastic

clean pool more

in serious need of a quality of life upgrades. such as more reliable wifi and ceiling lights.

but my daughter particularly loved the indoor pool as well

the indoor pool temp was extremely cold

clean, comfortable and the variety of breakfast items was very good, all the foods that needed to be hot were hot and fresh

the pool was nice for our special needs son. the reason we booked the hotel.

close to the airport, shuttle, free parking, and good breakfast.

location, room was clean. great breakfast in the morning

the kids had fun in the pool

it was an all around great hotel with a restaurant and bar located on the 1st floor

the indoor swimming pool was full of just kids and teens

not far from the mall, casino, airport and more

the beds were super comfy! rooms were beautiful and the 7th floor amenities worked with kids.

oh, the shulltle services were awesome, nice rides to and from casino and shopping

tried to contact the hotel in advance how did the shuttle service work and they never replied

we use the pool, which was great, and i also use the gym

the 24-hour gym is small, but nice

didn’t eat breakfast but bar was nice

less than 15 minutes from arundel mills mall and maryland live casino

breakfasts. coin laundry. nice staff,

was very good and had a great selection, free laundry on site, very clean and the staff was wonderful

spoke spanish with the breakfast staff and they didn't respond back no you're welcome when i said thank you and their

i didn't make it down for breakfast.

was a decent hot breakfast and sides and coffee every morning parking was easy rooms were super spacious staff were

liked the pool

computer lab with free faxing and printing;location close to dining and shopping; free breakfast with the

everything. pool was 24 hours.

room was very clean, lots of space and the breakfast was really good, i will statly again

staff in the breakfast area were extremely friendly and accommodating

room was clean, there were enough tv channels, also for kids, bathroom clean with enough towels…had all the amenities we needed and some

also, a gentleman at the front desk with a great fashion sense was helpful as well with my late check out

decent shower, easy access, nice pool

the pool area was nice.

room size, friendly staff, breakfast

everything was wonderful from room to breakfast. quite and cozy! amazing staff!!

the breakfast was great and the hotel was super clean

the room was spacious, clean, affordable, free breakfast and the staff was great

gym was nice. room was comfortable.

the rooms are clean and the wifi is reliable

leaving. guest we load no wifi load music

you get what you pay for: a good room, with parking

the price of room service is extremely high, so even though they have a good selection of food i couldn't see

i also like that you can order room service

very small breakfast area

breakfast was quite minimal

no breakfast

had room to park a 16' truck overnight, then about 35 min to hopkins

bed must be bigger to accomodate 2 person on one bed and don't say breakfast is included because that is not so

we loved the room and the kitchen

didn't eat breakfast

hotel was clean, bed was comfy, halls were quiet, shower was clean, included a full kitchen, breakfast included, everything was just amazing

liked how there was a breakfast every morning and activities for the family to do such as basketball

i booked the room the pool was open

they serve a wonderful breakfast

not enough breakfast choices.

breakfast was ready on time

liked they were able to change us to a better room and we didn’t know it was free breakfast so that was

the gym and king bed was very good

the jacuzzi and indoor pool was so needed.

i like the fact that parking was free, the hotel has a pool and there are some restaurants & stores not

there was also only one bar of soap and 2 paper cups

oh and i don't want to leave out the ladies at the breakfast bar i'm sorry i forgot their names but they too were so nice

said no breakfast or bar because of covid on the website,and the staff did not mention it,so i ordered breakfast then

the breakfast was awesome

the breakfast was good. the location is the closest to a train station with the lowest rate.

shuttle driver & ride was great

shuttle bus. early schedule

broken on the floor and the bathtub wasn't too clean and only one treadmill worked inside the gym

did not advise us if what was closed due to covid no breakfast available at all due to covid gym closed and be ready to pay $100 for incidentals

and the thing that was bad was when there were people taking hard drugs needles etc in the old laundry rooms on the top floors or closets in the hallway

listing price said included breakfast and gym usage

ice machine and laundry were out of order

location a few miles to the airport/eateries by the hotel, free airport shuttle, excellent staff, great breakfast, and accommodating

the staff, cleanliness, breakfast, facilities

hot breakfast

did not have eggs for breakfast

breakfast was garbage,

also was glad i rented a car because i had a 6 am flight and needed to be at the airport by 4 but shuttle does not run until

exercise gym

the kids wore their selfs out

the pool was heated and so nice

the gym was small and no towels or wipes.

i specifically booked the room for use of the patio, heated pool, laundry on site in room coffee and free continental breakfast

'free breakfast' was very minimal and disappointing

someone can get up and eat breakfast with kitchen light on, without disturbing another person still sleeping

another guest looked down from the second floor balcony and suggested we knock on the laundry room door to get a staff member's attention

very conveienant. in room kitchen and wegmans right down the street.

we had a kitchen and living room and separate bedroom with 2 big beds which were very comfortable

clean and convenient and they helped get us early check in

food for the free breakfast buffet tasted great

breakfast

the only i was sad about was the pool not opening but that’s out the hotels control

like another hotel because of pool but hotel employee is the reason i keep coming back

no indoor pool

the hotel was extremely clean, staff was friendly breakfast was pretty good.

clean. nice room. good kitchen appliances and utensils.

the breakfast was fine, as expected

employees were great , the maid service ,very good & the hotel was clean & breakfast was good

staff comfort great breakfast

hot water isn't hot the laundry machines were down 80℅ of the time no housekeeping until the 6day of your stay which is

tried to accommodate my handicap accessible needs i also really appreciated the late check out and i love the full size refrigerator and kitchenette

also, i would have appreciated being informed about where the breakfast could be found in the morning

in late at 1 am, cleaning/laundry person had trouble

the on-the-go breakfast was good

if you want a hotel with a laundry, this is not for you. it doesn't have one.

pool and gym are closed however that was not disclosed when we booked if it was we could have went else

i used the small gym twice on this stay

indoor pool and breakfast!

we had 2 adults and 2 kids

was a lot noise coming from the floor above for 2 consecutive nights and out in the hallway (kids running up and down) so the privacy was disturbed somewhat but other than that everything was

were surprised by the quality and quantity of the breakfast

location. pool. breakfast. great room

common areas, cleanliness, breakfast selection, location, spaciousness, staff attentiveness and

the money, i was pleasantly surprised at the room, which included a nice kitchen with refrigerator, dish washer and microwave

bar had one lady running it and cooking the bar food, and on a saturday night

bar and restaurant hours were terrible

there’s a bar in the lobby as well as adult beverages for purchase at the front desk

the bar tender was very customer oriented

fitness and pool facilities

parking was easy

not a great location and partying in the parking lot went on until about 4am

no good breakfast

bed was ok; pillows great; staff personable; breakfast plentiful.

a little more of the food as some items were totally gone at least an hour before the close of breakfast

pool and staff was very pleasant

pool

man who was working the desk when we checked in and the man who drove the shuttle to the airport were both some of the friendliest, most helpful, and kindest people we have

in the pool other than that that's it but the pool was closed for the week that we were there so that was

it has a pool. i wanted to use it but it seem to be not clean.

the free airport shuttle was a huge deal

was pretty good quality , close to lots of stores, comfortable bed/pillows , nice lobby , gym , rooms have microwave and

free airport shuttle

didn't like being by the laundry room

eggs for breakfast was a little cold and some of the gym equipment didn't work, phone in my room didn't

came here on a pinch needing an early check in and the front desk assistant had us in before 12pm, when check in wasn’t until 3pm

breakfast was very good, but not big enough seating area

the entire hotel was very clean. breakfast had variety.

the staff was very friendly and very helpful and enjoy the breakfast

staff helpful when i had a question and the breakfast service was good.

breakfast would be the only down portion of my stay

better breakfast

location great breakfast consistent.

the convenience of the room the ability of comming and going and the ability to be able to cook a breakfast and a light dinner we seem to have everything we needed

have really no complaints just the breakfast bar could have had extra two or three items but overall i enjoyed it nice place i would

did not have the advertised hot breakfast. only hot coffee.

no breakfast people loud and fighting all night

breakfast was canceled.

breakfast, i booked at motel 6, they said they are studio 6

the room i was given did not have a refrigerator so the food i had brought for breakfast had to be thrown away as it was no good the next morning

breakfast is not so good but is open for everyone.

neat an good breakfast

didn’t like that fact that the pool opened at 11 it should open at 10am not 11am but i understand why it opens at 11

was friendly, room was clean and comfortable, breakfast was well stock and attended

full buffet breakfast included

we couldn't take the kids swimming because the pool was closed

excellent service, spacious room, very clean hotel and warm and fresh breakfast in the morning.

the free breakfast is great for the kids

staff was super nice, everything was clean and the breakfast was great and didn't run out!

breakfast was a typical small hotel buffet bagels, sausage, eggs, juice and cereal but very good

room, staff and breakfast was outstanding had to leave earlier than expected and staff was very accommodating will

the hot breakfast in the morning was good

clean, good staff, the breakfast more options than i thought

complimentary breakfast area was well-stocked with a variety of choices - canadian bacon, eggs, bagels, fruit,

the breakfast the next day was spectacular

lobby with bar very nice feature

entrances from side and rear parking lots were not easily determined.

parking was easy and nightlife in the hotel was lively

nice staff . nice room and good bar. i used the gym everyday which was clean and functional

called to the front desk two days before my reservation and the guy confirmed that there was a gym, a pool and breakfast, but he didn't tell me i had to pay $15 per person to eat

the gym even had a view of the lake

clean, modern amenities, good bar and restaurant. comfortable bed

it has a lake view, it was nice inside & out staff was nice, easy parking

also, the early closing of bar service when there an event at the merriweather pavilion

location!! walk to anything. parking lot and garage. pet friendly

the breakfast was great — fresh and with plenty of options

not a good breakfast. not much available in the freezer and refrigerator for purchase.

very clean room, good breakfast, excellent staff!

free parking, complimentary breakfast, which was great

homeless people throughout the area, on a busy/loud main street, pool was not available,

i didn’t have any breakfast

breakfast

very limited breakfast

no breakfast served

they indicated that there will be breakfast. there is no breakfast, only coffee.

was no breakfast

no breakfast.

breakfast will b better

no breakfast

we didnt have breakfast.

friendly staff. great breakfast. room smelled so nice.

and she couldn't tell me why i had to leave and i'm like i paid money and i'm homeless with my kids she put me out in the cold and i am no money to go over there because i put my last bit into

gym and complimentary breakfast.

close to where i needed to be. early check in.

didn't get to experience the breakfast but overall the hotel was clean and the staff was very kind

the hotel was clean and they were able to accommodate me an early check in.

breakfasts options were very limited

room for breakfast was very cramped with just 10 people in it. decided to pass on the breakfast.

the breakfast was the same throughout my stay. bread, tea, cornflakes.

the laundry room was safe and the machines worked fine

machines and laundry was a little inconvenient especially if you were staying in the front or on the up

smoking rooms laundry room staff

there was a laundry, and staff was quite nice.

fantastic breakfast, friendly hostess

the breakfast was excellent and the dining room ambiance was perfect for a couple's

were served breakfast as is customary to guest which was wonderful

house, excellent breakfasts, great location close to everything but on a quiet street, knowledgeable and friendly

time we will ask for a little more basic breakfast, like scrambled eggs and bacon

the front desk workers n pool

dirty laundry and stink of smoking wet mess

i did not have breakfast. bathroom shower head is wonderful.

the pool

also, the breakfast is just granola bars and juice or coffee

there wasn’t any hot breakfast

the new gym

continental breakfast good only 1 day as far as selections

a spray bottle in the gym to wipe down equipment after using it would be helpful

be advertised as a to go breakfast but for the price and sanitary standards was unbelievable

breakfast with many options, friendly staff, valet parking, clean facility

a little more variety for breakfast

pool closed for whole 2-3 days cuz somebody cut their feet and bleed in the mini pool

hotel was clean and quiet. early check in was nice.

the gym is not 24 hours. the staff are not the friendliest, although some are excellent.

the late check out time was good, because we had a a noon check in time for our cruise

keeping didnt clean our room when toldthe breakfast bar didn

great location- great staff- comfy beds- great gym

the bar service was a bit off - the person serving food and drinks asked me to wait while she prepared

bar and grill sells drinks and starbucks