laundry facilities don t always work correctly and there is nowhere to get change for the laundry

wifi sucked as well

wifi the fastest package is slow when most people are using it! .

very clean room and wash and dry laundry cheap ud83dude0a

rude and wasn t told that could only connect one device to the wifi

nice looking pool /area - clean nice gym

the staff were friendly and accomodative. i also liked their breakfast.

breakfast was great. staff was excellent. property was very clean.

clean property with nice pool and indoor hot tub. we enjoyed our stay!

never used but they have an inside pool and a gym

everything was great, open pool breakfast was a lil poor but enjoy it

the breakfast was excellent and the staff pleasant and friendly!

was comfy, happy to have a fitness center even tho there wasn’t much there

breakfast was good, and promptly started at 6 when we needed it to, close to airport, kids used pool, fresh cookies at desk when we arrived, beds were comfy

floor reeked of smoke, fitness room was dirty, stunk and did not have anything available to wipe down equipment

breakfast was good

she even greeted me by name the next morning at breakfast

the breakfast was great, staff was very nice

outstanding breakfast

the breakfast was really good.

the pool was crowded but fun

me and my family, close enough to all the attractions but far enough to avoid traffic, pool was great

breakfast was great and the staff was friendly, helpful and amazing

amenities fitness center, complimentary breakfast, helpful and friendly staff!

the fresh strawberries at breakfast were very, very good.

quick check in complimentary breakfast and coffee in location

clean and modern. offered a pool and workout room.

didn't have breakfast there although it appeared to be very nice.

breakfast was just right.

the breakfast was unreal! delish!

where the pool is supposed to be located is now a large hole filled with rocks

the fridge was leaking all night .had a lil pool in the middle of the room

no pool

liked that the room had a jacuzzi tub in it, it was pool side, and on the back of the property

up the tub, the bathroom door looked as if someone tried to kick it in, beside the room being poolside i wouldn't call it a pool since its been filled in with concrete and the fire alarm was

laundry room was below us & on saturday night (overnight) all i heard was water running, stopping,

the breakfast was great

there was no problems and the breakfast selection was nice

i didn't get into the swimming pool so i can't answer that question.didn't use wifi.

the rooms are nice, the location is great and the breakfast was excellent

the room was great, loved the pool and workout facilities

should’ve said pool isn’t open, i have kids and i was specifically looking for a hotel with a pool

breakfast and location were both great

breakfast was not that great

the breakfast was good

breakfast was pretty good too

my kids were really looking forward to going swimming, the parking lot was very small on our side and

the breakfast was good,and the bed was nice and comfortable

so rude especially the manly lady in the breakfast room she was very rude and she was nasty to my kids and i and i almost went off back on her but we just left worst morning

no cartoons for my kids

the grounds, office, breakfast serving room and our room were very clean

they serve breakfast from 6am-9am and everything was gone when we got down there at 8:30am

enjoyed staying here, friendly staff and good breakfast

pool was gone they didn’t serve bacon the tv would not swevell the remote would not work

polite, they had the lobby decorated for halloween, the room was very clean, and they even had breakfast in the morning

got there early, thought i had an early check in, but didn't

stayed there a few times over the years & it use to have a bar in it then it became a consistent thing with reynoldsburg p

kids unsupervised, running through the corridor

kids and adults were running up and down the halls being extremely at all hours of the day

need more chlorine in the pool an my kids broke out very bad from the pool an they need to pull the carpet up in certain rooms we had

the pool was closed

also, the pool had a little bit of diet on the bottom

breakfast was delicious the room was laid out nicely, it was clean and well maintained

front desk staff was amazing and we were very happy with the rooms and breakfast

great breakfast

the breakfast was great, with many options for different dietary needs

breakfast was amazing choices

still advertised “free breakfast”, which is one of the reasons why i stayed

the pool was very clean but kinda too cold for my liking but my kids played in it for over 2 hoursso no

there was a great variety of food for breakfast and i'm a picky morning eater

kids in the pool with no adults present

no breakfast - yet advertised there was a breakfast.

breakfast was good

is convenient and they always price match any competitor rates and they always accommodate late check outs

there was no breakfast and was supposed to be available

the pool is fun for the kids too

breakfast was delicious

the breakfast was good with several choices that were kid-friendly

had a early check in option that i believe would make things a lot easier for people who travel at random

very appreciative for the early check in from many hours on the road

love the extra spacious rooms, the breakfast, coffee and fresh water always available

was very nice, a good location, good breakfast options

i feel like home. it was so clean and the breakfast was great

pool, staff, cleanliness, overall room

smaller pool but clean and kept the kiddos happy

crackers for my kids

the breakfast

breakfast was excellent

staff and breakfast

breakfast ok, nothing to write home about, but not too bad

were great, breakfast great, hostess was polite and attentive to needs of everyone

breakfast was really good nice variety of breakfast items to choose from

gym is poorly maintained

pool was a little dirty

the breakfast area was a decent size and accommodated everyone who came down

where on the parking lot it was crazy unpleasant stay got a non smoking room then they tried saying we was

we had the king size bed with the spa tub.it also had a mini frige and miscowave also.

the spa tub in the room

there was a fight in the parking lot one night..

the carpet is pulling up by the spa tub and nail/tack strips poke you if you step out in wrong place

i liked the stylish room and complimentary breakfast, blow dryer and spacious shower.

i did not get room service my last day before i checked out

staff was above and beyond, the hot tub and pool were huge, the breakfast was delicious and a lot of options, and the bed was extremely

gym was decent

trying to make a left out of the parking lot on a busy street.

large rooms, kitchen, full size fridge, pool.

breakfast was okay and easy to fix which was great but the location was even better

the convenience of a kitchenette with dishes, flatware, dishwasher, microwave and huge refrigerator gave it the extra

that the pool was over chlorinated

room n breakfast

good breakfast, friendly service, very clean, whimsical decor.

the animals barking half the night and dog poop in the pool area

very clean, great staff and breakfast was great!

eating breakfast and listening to edm was a new experience for me

breakfast was good, lots of choices. everything was clean and neat.

only negative thing i can say is that i wish we could have stayed longer to enjoy the pool, hot tub & fitness room

coffee was great, and the complimentary breakfast options covered all the bases

there was a good selection of breakfast options including 3 different types of cereal, waffles, eggs, & sausage with multiple

a little more protein and healthy grains for breakfast

breakfast a little lacking

we didn't get to use the pool, but the hotel clerk said it was a salt water pool

bed and great pillows, clean, very short connecting walk to casino, friendly staff

breakfast food could have been better. bedding needs updating.

breakfast was ok, location a little far out

the pool was closed for

the kitchen had majority of our requirement

the floor plans and mill work and kitchen and desk , everything was well thought out and layed out

on our second stay there was really loud music the whole night which was a bummer for my kids not being able to sleep

the free breakfast is a plus the pool area really nice

room was spacious and with full kitchen appliances

breakfast is very good, beds and staff were great, good experience for the price

breakfast is great

clean. big rooms. good breakfast. friendly staff. good location.

very clean, great staff, variety of food at breakfast, good location

room and public areas, good breakfast, location in german village, friendly, helpful staff, reasonable price

we got our bag back the next day and they shuttled us back and forth to the airport again to get it

was clean, quiet, extremely comfortable & shuttle service to airport free of charge

there was a kitchen in my room, plenty of towels, a very spacious room

we did not know in advance the bar and food options were still closed

breakfast was great, love the waffles we will be back

breakfast had nice selection.

shuttle to the airport started early and ran late

very nice breakfast buffet. the airport shuttle was easy and prompt.

great breakfast! anything’s no you would want!

even though we had a rental car and chuck was the shuttle driver, he was eager to give us directions even knowing we would be doing them on our own

recently remodeled rooms, great breakfast, 24hr coffee

i was expecting a better breakfast

spacious, comfortable bed, lots of tv channels, fitness center, restaurant next door fairly quiet for being at an airport

the shuttle bus driver should get a metal because he worked day and night to ensure that everyone made

shuttle to airport cleanliness, promptness, and competent

pictures showed a pool and a hot tub

the airport shuttle made my stay so convenient

shuttle service was great, and the location of the hotel put it no more then a mile away from where

the hotel had a very pleasing entry way with a stylish seating areas, and a small bar area with some light bar type food

we enjoyed the pool

loved the indoor bar / restaurant

my kids enjoyed the pool and there plenty of amenities

no hot tub, no restaurant open for dinner/drinks, pool area was chilly

love that kids eat free

the room service could be added

location. beautiful lobby. quiet. rooms nicely decorated. good ac. bar area nice.

the bed was very comfortable and gym clothes were available for rent!

we got full size beds instead of queen and were uncomfortable all night

room service was delicious and affordable for the portion

color scheme room service was tasty and fast

ease to airport and shuttle driver is so nice to talk too. 2nd time at this hotel

pool was closed for one of our nights which really disappointed the kids although they did direct us to an outdoor pool across a couple of parking lots

my wife and kids want to stay there again and i think we definitely will

very clean and great, welcoming staff. also, having 24 hour shuttle was the best.

chlorine in the pool area was horrible my kids couldnt breath or see after swimming no ventilation for the fumes

the hotel is clean and the airport shuttle was helpful.

location was in a good location for the event we attended, also the full kitchen and the room size was great, the staff was very professional and friendly

the breakfast needed more variety. not much the family would eat.

nice hot breakfast

breakfast

i wish the restaurant and bar was open. no breakfast

i sent two text or emails that were forwarded to hotelrequesting info on catching free airport shuttle

the room, the fitness center.

loved to be able to take the shuttle to the easton mall.

how clean the rooms and hallways were free laundry great gym no pool but that was okay

had everything i needed. loved the kitchen and gym.

and large room with a comfortable bed and a fully equipped kitchenette - dog friendly

the kitchen space was great and the internet was really fast

comfortable bed, kitchenette

the hotel was very clean considering there were plenty of kids for softball tournaments

decent gym with machines in good working order

the room was very clean, breakfast was very good

the breakfast

pool table was a really my kids enjoyed it

the kitchen needs the advertised cooking accessories!!

i love my kids enjoyed themselves at the pool

our family also enjoyed the pool

that the breakfast was too early

clean, dinner and breakfast included

happy hour was a long line only had one bar tender

last night of the stay it was overtaken by families with kids

shuttle service and front desk staff were excellent

went over and beyond even with shuttle service

pool was murky and the hot rib wasn't working

the hotel has a swimming pool and a gym

we were told the shuttle would take us to the airport we were given times to choose from and when we came to check

spacious rooms, airport shuttle, proximity to stores and restaurants, and really friendly staff made this a great place to

no breakfast

a free continental breakfast would of been nice.

the breakfast here is better than your usual hotel free breakfast and an employee made our stay a

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

liked being close to the airport, the shuttle taking you to and from the airport, and will also take you to easton to shop

we did not get to use the self-service laundry because the dryers were un-serviceable.

the shuttle drivers

room service was on time and the midnight pizza we ordered was very good

room service breakfast was very good

the hotel was beautiful and the new pool was pretty nice.

connivence to the fireworks .. the pool was amazing .. friendly hotel staff.. great environment

friendly, helpful staff comfortable beds restaurant and bar on site

don't like styrofoam plates and plastic cutlery in the breakfast area

the pool was being repaired but was completed before the end of our stay.

rooms were clean and roomy with the small kitchen

breakfast and front desk was very accommodating

breakfast was good.

a late check out due to the fact i work nights , i didn't arrive until 5am and needed sleep

each time were told it would be 40 minutes, then an hour, and they could not help that the laundry people didn't do their job

there front desk offered the usual bag breakfast because of covid

the late check out

the staff was great. i liked the free parking and the late check out.

the service at their bourbon street bar was very slow!

service staff was nice, the hotel restaurant / bar was nice, access to the power gym was nice

breakfast - eggs were rubber like

nice room, bar & breakfast area

large room with a full kitchen

the bar was so crowded and only had 2 bartenders that it took 45 minutes to even get a drink

room service was a little hard to figure out

so hopefully next time we stay, the room service and restaurant will be open again

later we had drinks during happy hour at the bar at the keep

no blanket in the room, wifi was at time slow

the staff is excellent, facility so clean, lovely breakfast and bonus a heated pool and gym

clean, comfortable, pool. great for families.

breakfast was excellent! location was in a good spot!

the shuttle system worked well and went smoothly for my departure and arrival

clean, good staff, good coffee, good airport shuttle

i like the breakfast and gym.

walls thin, we had kids running around hallways and could hear walking above most of the night

nice hotel, very clean, fast check in and check out, very nice staff and excellent breakfast

the hotel was so clean. breakfast was yummy

breakfast,pool,bed

property is great - updated, new, spacious, excellent continental breakfast

comfortable and clean room. amenities of good breakfast, gym and pool. plus free parking

timing in the pool was short, it should have stayed at 11pm but 9pm close time was difficult for me because most

of space to play and the beds was amazing could add a pillow to each bed but get was great the breakfast was

the breakfast was a typical continental

take banana, bagel, muffins, yogurt etc for snakes throughout the day partnership with local full gym price was too good to pass

off site gym partnership

access to the gym down the street and the room was great

staff was super helpful, enjoyed the gym offered with our stay. great addition.

if you are traveling with a pet there's no better place to stay. they charge no pet fee.

rooftop bar had excellent downtown views

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in all areas were friendly and always attentive

warm interior, restaurant on site, bar on site, coffee shop onsite. it was lovely.

bar was awesome

modern new comfy hotel with great vibe - great bar and food

pool didn't seem to be that clean it had floating hair in it and the jacuzzi walls did not look so

did not try breakfast or the gym, my friend and i were on a road trip and only stayed one night

was not made available at all, even room service, due to covid, even though that is still one of their

i travel with swim trunks and used the hot tub in the pool area

the bar/cafe area and pool

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

fantastic view from rooftop bar with great food and cocktails

they have a wonderful roof top bar and walking distance to the short north

and the dinner, breakfast and pool were really nice too

breakfast was great kitchen was nice and staff was wonderful

self service laundry was much appreciated during our three week stay in the usa

staff having kids in the pool late at night....

pool fun lobby with many people around food provided

have been reinvented nicely as has the bar area and reception

in the lobby, the mindfulness coloring coasters and sheets with colored pencils available at the bar and in the restaurant, and the cards placed in the room on the bed and in the bathroom

parking was a tad confusing and not super convenient, as i was traveling alone with young kids.

no kids running through the hallways

and bar open late for after show snack and cocktail before going to room

they went out of their way to accommodate checkin and were ready for the onslaught at the bar when the concert was over

gym

not very many options for room service

the breakfast buffet was great

rooms, plenty of places to eat, bar inside, close to nationwide arena for events and very kind staff

the room service menu is very limited

even the trush not removed, the floor it's not vacuumed we told them its not clean and i have kids however didnt make any difference , front desk no customer service we been in a lot of hotels

pool, hot tub, and gym were all great

kids running and screaming every where

kids loved lit up skywalk

pool was kinda small

second floor pool the slippery cold ground needs a bit more solution clear i guess yet not dirty otherwise very

streets were filled with unaccompanied kids and the entrance to the hotel was blocked and we were not able to get our money

i was traveling with three young kids by myself, and i loved how close it was to the convention center without being connected

never used the pool or fitness center (just didn’t have time this trip) but they looked clean too

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

breakfast was fantastic

was nye, so before calling it quits on an already late night we stopped at the hotel bar

bar/restaurant on site was great for cocktails and breakfast

breakfast at the soul bar was delicious

we did not eat breakfast.

perfect location. free laundry. kitchen

clean room, full sized shampoo conditioner and body wash, along with full size hair dryer, kitchen fully stocked with kitchen ware along with cleaning supplies, convenient grocery store gym

very clean, love the amenities (kitchen etc.)

loved the king suite, kitchenette, sliding glass shower doors, flat screen tv and large room

the laundry facilities were great. plus the borrowing cupboards are such a good idea

was very comfortable and the breakfast was good

breakfast was great

breakfast could have been better. coffee was great though.

really enjoyed the continental breakfast,; it was much more than i expected

lacked breakfast. but to be expected now. there really is no negative.

breakfast was great with eggs, sauage,potatos, make your own waffles, ceral, milk, orange juice,

breakfast wasn't much

didn’t eat breakfast only coffee

really enjoy grab and go breakfast but they give you tons of options from pastries to microwave sandwiches, cereal

nice stay. hot breakfast. great location

pool was cold. kids didn’t mind, but i wouldn’t swim. breakfast was just mediocre.

sharon the breakfast attendant was super nice and friendly, and helpful

last night there, people with kids were in the room above us

the pool was warm and the breakfast was filling and delicious

too close to the pool so a bit noisy with kids in hallway playing.

the pool stays open until midnight and that is amazing

the staff, the pool , but the bar was my favorite.

i loved the pool and clean rooms.

i would have liked the water in the pool to be a little warmer.

didn't like that the bar was closed

breakfast was good, staff was great

pool, breakfast, employees, room

i really enjoyed the breakfast in the morning

the young lady at the fro t deal was friendly and helpful with parking ideas for where we were going

was a feature on the spa tub that the cover came off an sprayed water all over me and the bathroom

and some differences each morning; beds and pillows were comfortable; bathroom was very nice; wifi was stable; complimentary water and toiletries; very close to highway and shopping

got to the hotel real early around 7am and we were not expecting early check in but we mentioned if there is possibility

the breakfast that was available was very good as well

was friendly, clean room, good location and breakfast was helpful as we were on the go

breakfast buffet was outstanding

the bar had a funky smell to it. did not want to spend time there.

the bar wasn’t my favorite. one small vodka soda was $20….

a lot of restaurants, bar and activities

due to covid the beautiful bar was closed and we could not use the free bikes

the fitness center has new, nice equipment

lobby smells of chlorine since the pool is so close to the lobby.

pool was always super crowded and the air did not cool the suite very well

loved our spa tube

i just enjoyed their evening social air and their breakfast.

breakfast is plentiful with choices for all

liked how the pool was close to our room

if traveling to columbus by car, restaurants within walking distance, pool was small but good for small children

staff was friendly, place was clean and the pool was relaxing

the floor was a little dirty and the pool wasn’t open.

the pool couldve been a little cleaner

liked bar and lounge area.....liked everything in room...

the rooftop bar which isn’t even part of the moxy! it makes it difficult to access your room.

in at the bar giving all your personal info while people are standing by you ordering

vibe and atmosphere at the bar was awesome

the town the location, the room, the bar and the restaurant downstairs for brunch was awesome

the staff was very friendly and helpful and we loved the pool

room had hairy bar of soap in shower and no shampoo etc

the bistro and bar were friendly and pleasant

also, the bar closed at 10:00 on a friday night

beware of the bugs on the bed especially if you travelling with kids

we had to leave at 6am so we couldn’t get breakfast

you had to wear shoes from the pool to your room and the pool was pretty chilly.

pool and cleanliness6

small pool. not really big enough to do much in. would rather have hot tub or both

pool was not heated

was disappointed they didn’t have a hot tub by the pool

this location was great and even had a pool table

breakfast starts early enough and it's good

pool was good

only thing that i would update is to have 2 waffle machines in each breakfast area and a pancake machine in each breakfast area

nice gym, good breakfast, new furnished rooms

towels provided at pool

the lobby was big and even had a pool table

was good size shower was amazing loved the soaps provided and the pool was nice as well and there were lots of places to sit and hangout through out the

pool, pool table, breakfast and lounge area were great.

woke up shivering w the ac was on low maybe something to eat for breakfast would have been nice too

there was no breakfast.

fairly clean+basic breakfast a plus

there is no breakfast.

free breakfast which had no breakfast in the morning

breakfast was more than adequate for a budget motel. shower was great!!

breakfast could have offer a little more selection of fruit and may be some meat

better breakfast

breakfast is very sparse.

their pet fee is pretty reasonable

plug didn t work so my phone died the floor didn t look swept and laundry room right now t to my room was loud throughout the evening and morning while i was trying

it had laundry.

wifi was horrible

i liked the desk and free wifi ; very easy to have my two small dogs stay with me in the

liked, the laundry room, washer and dryer was good.

the breakfast was very good and close to food and entertainment

everything and the fact i could park my semi truck there!

breakfast was a bit disappointing but not the worst

guest laundry available

the pool was ruff and cut out feet open. you would need to bring water shoes to swim.

breakfast was awesome!

wide variety for breakfast and it was good

great early bird breakfast w/several options, room had a refrigerator and microwave, fairly zippy wi-fi, nice screen

was incredibly clean, the breakfast was good and the staff friendly

the kids were really excited about the pool not being open and no hot breakfast that we thought would be available, but other than that my stay was good and i will stay

the pool was full of people drinking alcohol so it wasn’t safe for my kids the staff didn’t speak english the wifi didn’t work the people in other rooms banging

breakfast was delicious and convenient with kids

staff was friendly, room was clean, and the continental breakfast helped out with my

reasonably priced. free breakfast to get our day started. polite staff.

pet fee is only us$10

size of the pool was so disappointing when i saw the accommodations said pool that was the whole reason why i

uncomfortable beds and small indoor pool for paying over $300 expected better

room was comfortable and clean, the location was great, good access to parking

very clean, very nice staff, pool was great, patio with fire pit was fabulous.

was close to everything we wanted to do, pool was small but well kept, front desk staff was super friendly and helpful

like having the breakfast buffet in the same area that i could get a alcoholic beverage the night before very

great free breakfast, free shuttle to and from os medical facilities

been a little cheaper with the little breakfast but great place and they could have waved the early check

maybe the breakfast could be more varied

great location! we used the gym la fitness next door. its big and inexpensive and friendly!

swimming pool was perfect for the kids to enjoy

new and clean, very good breakfast, nice gym and swimming pool, spacious room with full kitchen

cold pool temp and no hot tub.

the pool my kids loved

we were upgraded and loved the kitchenette

breakfast was fantastic, getting to the hotel was not easy

our room was very clean and we loved the amenities, the area in the lobby where you have breakfast was spacious and clean, they had a nice selection of food, and even a corner of frozen

lobby bathroom was small & breakfast didn’t start until 7 am, so we were unable to eat any because we had to be somewhere by

the breakfast was good but average

the breakfast was wonderful probably the best breakfast we've ever received at a hotel of this caliber

the common areas were nice, pool tables, gym, nice outdoor patio. the room was nice.

a little expensive for location. bar wasn’t open. no one at front desk upon arrival

the outdoor seating, the has fire pits and the games in the bar area

clean, comfortable, great amenities! loved the pool table & giant jenga game

the bar is beautiful and the outside deck with live music was so much fun

didn't like the pool was that small and no spa

our kids were very excited about a pool, but it was so small that with only a few others groups there

the staff was nice and accommodating and our kids enjoyed the indoor pool.

my guess was the parents went out and left these kids on their own

we used the shuttle service both days to go places and not have to drive in the traffic