there is a laundry area (low cost) with an atm (don't know the fee)

the pool was exactly what i expected and we were able to spend a lot of time swimming

like the pool and fitness center closed between 10pm-5am

our room was very spacious loved our spa bath, breakfast was good and hot

breakfast staff was exceptional'

clean, quiet and convenient with on-site parking, fitness center and an included breakfast.

pool under construction

gym needs a little more equipment

you can walk to walmart lol and they have a nice big covered smoking area with pool view

staff and i completely understood, was that due to covid-19 there was no breakfast and swimming pool was closed

all it said was no spa or gym at this time

the front desk, kitchen, and cleaning staff were very

the kitchen and f&b staff they are so helpful

gym and pool. breakfast was subpar.

rooms,pool was nice,and the spa was relaxing

the pool was nice and enjoyable staff was friendly and very willing to help

the pool was warm & clean. the room was clean.

the pool was closed

john the driver, i didnt ride the shuttle but he gave me good conversation very nice man

pool not available, not noted prior to booking

pool area for kids

the pool for sure needs a deep clean and the plumbing needs an overhaul with the tubs.

in and out stayed outside smoking had to get her both times and she was not friendly at all,,,,,pool was dirty,looked like it hasn't been cleaned in awhile,,,,,

there was no breakfast and the pool was closed.

pool

children were left unattended in pool and hotel staff did nothing

waste bins outside each door so lazy people don t leave their trash in parking lot

parking lot was well lit

i did like the gym and inside pool

are available even though the property clearly states bar hours from 5-10pm lack of towels in the gym breakfast was very good rooms were

location and ample parking

heads could be higher and staff should automatically give wifi password upon checking in, or at least ask if you need it

the wifi password did not work

all spaces were taken and 3 semi tractors were taking up almost all the parking

the staff was proactive and anticipated my need for the wifi password without my having to ask for it

and helpful i would recommend to is inn to anyone traveling i20, coming to shreveport for water park and just

location, and guest laundry. minimal, but certainly adequate. good price!

the pool is great - our kids loved the many toys

you the pool is the perfect size and so clean and relaxing

was super nice and helpful, rooms were clean, bed was comfy, love that the room had a kitchen, pool area is larger than most hotels and really nice area

pool was nice and staff was very friendly

this trips my greatgrands kids were with me

shower pool lever was messed up hard to get it to engage

very friendly staff,accommodating,great breakfast and wonderful room!

parking was a problem limited space for capacity

the hot breakfast was delightful and the staff provided fast & easy check in & out

it was to much too much chlorine in the hot tub in the pool

my manager a sweet guy. staff super nice helpful. breakfast amazing lots options

the kids love the pool area but the other stuff

breakfast was great

the service was wonderful and the rooms were clean and comfortable... breakfast was delicious

breakfast was general but included

plenty of parking and clean outside.

parking availability limited

close to highway about 10-15 minutes from casinos

the atmosphere was great. breakfast was above my expectations

my room was nice comfortable and clean well and the breakfast was on point everyday i went

kitchen in the room was fully equipped

we loved having the kitchenette in our room. very affordable for what you get.

and clean with great breakfast

dont get me started on the pool

pool was broke which was the whole reason we wanted to stay there

gym needs fixing

breakfast was great

not enough breakfast choices for non pork eaters

they offer breakfast in the mornings simple breakfast but it's something to eat and they have a gym on the facility along with restrooms in the lobby a computer room it's quite

they have breakfast in the mornings, and it’s a easy check in

pool was not ready!

quiet and continental breakfast was adequate

the pool was closed due to

everything & i loved the breakfast.

breakfast was a little slim

liked the price and that they allowed early check in for a fee, that i was happy to pay

in the bathroom you could see it wasn't swiped correctly there gym equipment didnt work & there wasn't enough light

cheap laundry available

were very comfortable, room size great, location was good, pool available, choice of hot breakfast items good

the pool view

pool was not clean, hot tub not filled and working, the clerk was not very friendly at all

pool was dirty and unable yo swim

i really booked the room to get in the pool, but upon checking in the pool was not opened.

they charge you a $25 pet fee everyday you stay.

$20 pet fee

great place to stay. awesome breakfast. kids love the indoor pool.

fitness center needs some work, the equipment was from the 70s, i know no one cares but me

they had in door pool and close to the hospital/ clinic

i enjoyed everything. i wish the pool was open longer.

nice friendly staff, clean rooms, and excellent breakfast

the gym was also great

i also love how the hotel keeps guests informed about when the pool is open

cleanliness great! room service great! food great!

by the time i arrived the room service was closed, dominoes stopped delivering being overwhelmed but a hotel employee stepped

late night room service.

back entrance where most of the parking is needs more lighting

due to covid precautions, room service was a little restricted, but that's understandable

the breakfast buffet is very well kept and dining room

close to the casino, nice restaurants , clubs and the riverwalk

always parking available

bar n pool should be open a lil later for adults lol but

supposed to be able to order food off the menu in the lounge/ bar area but they were completely out of everything

my kids had to put their shoes back on because their socks were black

staff super unfriendly even after they gave us a room that somebody was in already and my kids walked in some people taking a shower

staff was nice,good breakfast and the shuttle ride to the casino didn't have to drive my car, also the room was clean and nice

wifi was good

restaurants food was nasty , need more options , more cable choices, pool, better gamble

travel with 2 small kids was awful but the staff there made my day

also, there are still restrictions on buffet, limited restaurants opened, and no room service due to c-19, which is understandable

the hotel was not kids friendly, nothing for the kids to do

breakfast was so so

it was clean and the breakfast was good, very friendly.

hotel was fairly new & a great breakfast was provided too

the kitchenette made the stay so much more comfortable

plenty of clean towels for the pool

was there for stressful reason surgery one day surgery the hotel the staff the pool everything meet my expectations - i stay calm and enjoyed myself

i didn’t eat breakfast but our stay was lovely.

sunday breakfast was good

hotel employee the breakfast host was outstanding along with all the front desk folks.

the breakfast was great and the person overseeing it was super nice!

nice clean pool and hot tub area

our favorite bar there . was being renovated

the gym had no cleaning equipment to sanitize while i was there.

no spa tubes i. the rooms

the spa staff were experienced and friendly

hear the tv in the rooms by us and we had the displeasure of being right under a family whose kids were screaming and jumping off the bed until midnight

the bar was not open at night for us to sit in commons area to enjoy drinks

location, staff was excellent & super helpful. coffee bar customer service was excellent also.

kids running up & down hall way

super loud people partying at the fire pit and kids running down hallway slamming doors at almost 10:00 at

valet parking staff very courteous

the casino was a little disappointment

good location, parking area great

no coffee pot in room and no room service during our stay

pool was closed most of the time.

everything was clean and well organized staff always nice and the casino was fun

clean, easy to find, room and spa was amazing and relaxing, super enjoyable, as first time casino player, the staffs were very

i don't have very high expectations for casino hotels but this one was better than i expected

the spa tub

pool was down for maintenance during our entire stay

also, the kitchen in the room was a really nice

the breakfast was delicious and you can tell the staff takes pride in serving their customers

to early closed breakfast

very badly behaved sports team of kids and the parents were just as bad

also there was a basketball court for the kids to enjoy the outdoor besides the pool

breakfast was great with a pleasing atmosphere and accommodating personnel

the rooms were very clean...the breakfast was just great..

the indoor pool and hot tub were closed due to

breakfast was not good. food cold and coffee lukewarm.

breakfast was okay

this is what a casino hotel is supposed to be.

casino, bar and the live music at said bar) was outdated and the drink i got at the bar was

through the casino from garage with luggage but we choose that route so not really a

pool & casino

the pool is also the best in the city

great bed and we loved the swimming pool!

location, pool and price!

breakfast was great, room seemed newly remodeled,bed was really comfortable

no water in pool

the pool was not open and that the only reason i booked this hotel

fitness center - 2 of 3 machines didn’t work

great spot close to all the casinos

pool not available or fitness center website said it was available

great location close to the casinos

the location was very centrally located to all stores, casinos, eateries, and clubs...

nothing fancy, no breakfast but there is a dennys right across the parking lot

no breakfast.

breakfast was ok - room was clean - the bed and sheets were nice comfortable and clean - staff was

there was a dennys restaurant sharing the same parking lot, so breakfast was easily accessed

breakfast was amazing here !

courtesy shuttle was absolutely the best the fact that y all have a restaurant and hot meals inside was

the staff were very friendly and helpful with shuttle service available until early in the morning

the breakfast wasn t complementary and the pool closed at 10

the restaurant and bar were great. the staff was very friendly.

that the hotel had a restaurant and bar in it. the parking lot was well lite

people that ran the shuttle was really nice

the patio/courtyard area is inviting and includes a pool, hot tub, putting green, grills, and plenty of seating

staff that we encountered very nice breakfast okay comfortable beds location perfect loved the kitchen access the value was also impressive

room size and pool was great

full kitchen and breakfast

the location and the kitchen in the rooms

the kitchen area, location of the hotel. the friendly staff.

pool was good

full kitchen (stove & oven) we only stayed for 1 day but if i traveled for work or needed an extended

gym too small

are more like furnished efficiency apartments than motel rooms… comfy couch and chairs, full kitchen with mid-size fridge, full-size oven/range, and big microwave

loved the kitchen

close to casinos

it has a good kitchen. and it’s set up like an apartment complex.

what i liked was the ease of going to the casinos and the gas stations are nearby

great staff, breakfast, and new year

lady that handles the breakfast bar was amazing

rooms were clean. beds comfortable. breakfast great. staff friendly.

the breakfast was good. the room was comfortable and all of staff were friendly

through on the way to texas, so it was a perfect night's rest, good location, and very good breakfast

couldn't get a down stairs rooms said they were full but the parking lot was empty, get to the room and was not happy with it off the dump the room had no

the pool with half empty and had algae all in it trash thrown in the pool run-down cars in the parking lot probably people selling drugs out of the

no room service

didn't have wifi they claim they say and the bathroom tub the trigger it's loose in it was leaking room

there wasn t any wifi signal

i would recommend going to circle k just for late nights the mall around the corner then the casinos not to far from the bars love

the rooms were not as seen on the photo's the equipment in the gym was broken

the elevator was a little iffy. the kids were disappointed because the pool wasn’t open yet.

i was told the dryers didn't work and wasn't given the option to wash then take to laundry mat to dry

the pool was closed for use and the breakfast was mediocre at best.

convenience to kids home.

the price was pretty good . close to casinos.

close to casinos, food places. comfortable

now, if you’re going for the breakfast then don’t go

breakfast was less than expected. i recommend a toaster and bread and butter and jelly.

just wish the continental breakfast offered more variety

cabs were nasty that they suggested and long waits there and from the next morning to leave the casino

would liked to have a breakfast with more to choose from

the breakfast

bed was very comfy me and my wife had stayed at the diamond jacks casino/hotel the night before celebrating our anniversary and the beds felt the same very

in-house casino

did not get up in time to enjoy breakfast

continental breakfast lacked alot to be desired

the breakfast offered could use some work

no bagels for breakfast

its has semi truck parking.

nice breakfast and hotel

welcoming , clean,good breakfast

the room was spacious. the staff were extremely friendly. the breakfast was delicious.

breakfast could have been better.

breakfast was amazing

the fitness room treadmills weren’t working

breakfast was wonderful

it also doesn't feel safe for a mom and kids traveling alone

very close to casinos and riverwalk

easy to park w horse trailer

the parking lot for a casino truck stop is next door which leads to lots of traffic.

the kids had a blast

no bathtub in hotel room and maybe add a hot tub or sauna to pool area

was a great place to stay the people in the room above me was very disrespectful with kids running around called front desk twice and it didn't help at

breakfast was good

the fitness room equipment needed repairs

no laundry bag why at such a nice hotel

pool full of nasty kids

i was put right next to the pool and housekeeping laundry room. i didnt get much sleep.

nice location and price, friendly staff, nice sz rooms, fitness room and pool ok.

breakfast was good, sumptuous and hot.

very clean…good breakfast…and good location!

clean, the front desk was very nice. best breakfast i’ve ever had at a hotel.

great , clean place. good breakfast. nice pool

staff was very friendly and the breakfast was great