pool is outdoor

laundry room not working

they do their own laundry at this facility

checked for a pool and laundry facilities online and verified with pictures

spa tub had hair in it. room smelled musty.

fitness center and pool are nice amenities

staff was friendly. beds were comfortable. breakfast was good.

the room, beds, bathroom,pool,and breakfast.

clean, updated, nice breakfast, indoor pool, large tv, with channel options, and no hassle internet connectivity

to say , the breakfast was awful

very clean, staff were extremely helpful and friendly, breakfast was good.

continental breakfast was very good and the guest had a variety to choose from

i love the cleanliness of the hotel and the breakfast selection was excellent

that nothing was malfunctioning in the room at least. the gym as well.

good breakfast

parking was confusing as it wasn't clear if it was ok to park in that back lot or not

the parking lot is small for the amount of people the hotel can hold

we also recommend the bar and grill that is on site

room service did as requested

the staff / room service and food was exceptional and the coffee at breakfast was excellent.

wonderful room, excellent service, great breakfast

the breakfast was hot and the food was cooked well

it’s clean and friendly staff. good breakfast and always feel safe

as an aside, we didn't even get to use the pool and my wife said the workout room was great as well for a hotel

covid restrictions....on breakfast....

laundry facilities, kitchen size and it was stocked with dishes

laundry facilities, kitchen size and it was stocked with dishes

queen, help the staff. parking lot is private.

very nice like the loan station and free laundry mat

full kitchen

breakfast and comfortable beds

the breakfast was typical for a hampton inn, very good, but lacked a few options found at some

was very warm and friendly from check in to breakfast staff

it was very clean,beautiful and breakfast was delicious

clean, breakfast good, gym great, didn't get a chance for the pool but looked nice

pool was clean and warm

no pet fee location was convenient

the pool and it was close to a waffle house

pool was out

everything pool

in the same parking is a little loud with music but not too obnoxious

use to have buffet breakfast but due to covid everything was behind desk

lactation was good parking was good close to places to eat

breakfast

it is just off the highway and there is a bar/restaurant across the parking lot that is always packed with outdoor seating and looks like a blast

check-in, nice property and breakfast was good and i also used the laundry room which was also clean quick and easy to use

my neighbors were a bit noisy. kids. they settled down fast

friendly staff and a great breakfast

pool made my kids break out and the breakfast cook was coughing the entire time we were downstairs by the

pool had to much chlorine. burned the kids eyes and gave them headaches.

are horrible and had to pay extra to just get the breakfast and then there be nothing that the kids would eat

it was nice and clean & the pool was awesome

kids alright going up and down hallway, room was not clean no trash bags in n trash cans

we were given a room by the pool which was accommodated when asking at booking time

pool closed too early!...lol

the best answer whirl pool run was nice.

the pool was small, but very quiet which was great for the kids!

the hotel was comfortable, quiet, and if i had been up to it, the pool looked like it would’ve been fantastic to swim in

the lobby was slick from the kids running in and out if the pool

pool was dirty

parking behind the facility felt a bit isolated

parking lot not well taken care of

parking could be better

staff were able to meets request for early check in.

room was clean. hot water was hot and had good pressure. parking was by door.

breakfast was a little more than the bare minimum. not bad. laundry facility for the guest

pool was closed

the bed was sooo comfortable and the breakfast options fantastic and tasty.

nice hotel, newer build or recently updated. also an outdoor pool.

the breakfast was great and the room nice and clean.

promote hot breakfast

close to interstate and heated pool for my kids to play

the room was great. breakfast was yummy and the place was clean.

the indoor pool and staff were the best

nice breakfast options, and it was clean

the breakfast was good

breakfast was amazing

the patio next to the pool area, there is a grill and it had been used before my kids and i and boyfriend went out while out there my 4 yr old touched his hands to the grill and

we were only there one night for my 14 year olds gymnastics competition and baths help his muscles loosen up

great staff, clean hotel, gym was 'ok'', all good really.

clean and very friendly staff! breakfast was hot and fresh!

the breakfast was really good

laundry room available on each floor

i was able to park my 18 wheeler

breakfast and the courtesy of the early hours staff

good and i wae happy to see they are upgrading to a bigger place for their breakfast

pet fee was only $10 per pet per night and they have truck parking. also next door to a walmart

everything was great quality the guy at the desk was very nice clean room good breakfast

also, breakfast area is very

more breakfast variety security deposit

great breakfast

sausage was good but bacon on the breakfast bar would be nice

breakfast

hotel gym was out of service which is why we booked it and the cost was way too high for the quality of

sausage was good but bacon on the breakfast bar would be nice

when i booked online it said pet fee was $10 when i got here they charged me $25 per day

cockroach infestation, filthy rooms, does not provide breakfast, money hungry staff

you dont havé any breakfast

quiet decent value not a bad area beds were comfy and it had a kitchen in it although its not stocked with any cook wear or

of cockroaches ud83eudd26‍♀️ud83eudd26‍♀️ on the other hand, on the website it said breakfast included and there was no hot coffee, much less breakfast it was a very bad experience

the fact you couldn't take breakfast to your room but due to the nature around i understand why

breakfast was small

there's no free breakfast as advertised.

lighting was poor, the electrical sockets were loose, and the guest laundry was actually a danger, the dryer only shuts off by pulling out the 220 volt plug that had

only good thing that i got from my stay was doing my laundry

room was comfortable, bed was comfortable, breakfast was good, staff was nice, property very clean

everything! clean room. great staff! the pool was also open! great distance from downtown.

i didn't use the fitness center so don't know how it was

clean rooms, operational pool, right behind denny's off of i-65

pool was not open

dirty old stained linen dirty carpet thin walls broken laundry

the breakfast was hot and tasty

hot breakfast ❣️ awesome price and staff

it’s a quiet got good sleep. friendly workers and good breakfast. ud83dude00

comfy quiet breakfast is always awesome an on time

my only complaint and this is just a personal preference. the indoor pool are was cold.

the breakfast was great

and the pool was open

great gym and pool

loved breakfast

pool was a bit small but i was just passing through so didn't use anyway.

location, comfortable facility with exercise gym and pool availability

clean, convenient to freeway, breakfast was awesome!

it was clean and modern. nice pool

very nice clean and quiet and the pool was great.

great breakfast selection. the staff were very friendly and helpful.

the breakfast and the pool

free bkfst free parking pool easy access to room

pool was nice as we had 7 kids with us

clean and breakfast was ok.

more towels in the room, breakfast was a limited choice menu with the only hot food choice was waffles no meats,area looked

clean, friendly staff good breakfast

breakfast. not much to chose from, if you don't like waffles.

breakfast need bit of a change..mat of hair layong around the pool area

the whirlpool tub and the pool was nice. overall we had a nice time.

parking wasn t the most convenient but it was expected with the

to find parking but that could be due to the construction that was going on around the property

having a sitting room was nice and the efficiency kitchen was lovely

rooftop bar has a great view

easy check in parking was easy liked the very unique quaint historical building & feel

wifi was so slow i couldn't use it

thing i don't like here is the wifi

parking lot needed salted, three accidents in one day. wifi was complicated.

besides of beds hotel has gym and swimming pool which i didn't use but its nice to have it.

pool i asked the breakfast lady and she was rude, and the laundry lady was rude neither could help

very clean, pool was *not* cold!, hot tub was' hot! breakfast was nice and hot.

the maintenance guy testing the pool ph was very friendly and funny for my kids

breakfast was amazing and the hot tub and pool were as well

was really nice it looks like a good pool and jacuzzi it was good that there was a laundry facility the beds were comfortable

the room was big in square footage and there was a gym and pool onsite

one minor problem, a few little roaches running around the kitchenette and bathroom

i loved having a kitchenette, it made travelling with my disabled brother so much easier

very clean and like the kitchen

there was a kitchen but there was no pots, pans or other cooking implements

the room had a whole little kitchen which was awesome especially for the price.

the room was clean, the gym was very nice!

the walls are thin, no carpet the people above us sounded like they were in a gym

breakfast was excellently display, variety choices to eat

the hotel also let us late check out at 1 pm and even let us park in their parking lot for the day while we rode (bird

it’s great for kids with the games and free breakfast

would have liked an open restaurant after attending the fever game vs just room service.

valet too laid back, room service took an hour from order to delivery; not impressive!

stay here annually for years now when driving kids back to college

distance to get to the gym from my room

always stay here when bringing our kids back to college in the midwest

close proximity to downtown. free shuttle. great breakfast. large rooms.

way too many kids in the pool

from the clean and comfortable room, reliable wi-fi, convenient shuttle, delicious breakfast, and personable staff, this has to be my absolute best hotel

little dirty).the pantry, hot buffet breakfast.

loved the location and free shuttle they provide

there were little kids in the hot tub. the pool area was crowded.

pool was closed and breakfast was over way to early.

staff were friendly and our kids really enjoyed the pool

they even went overboard by upgrading our room (which my kids really liked)

staff were friendly and our kids really enjoyed the pool

there was no room service

staff at the front desk, resturant, valet and bar were very friendly professional and exuded great customer service

free wifi

it wasn't a time for adult swim. there kids in the pool late

were a lot of unsurprised kids playing pretty rowdy in hallways and open spaces outside the lobby

wanted to use the pool but didn't find it

please offer an alternative channel ensure laundry room door

the kitchen was well equipped

breakfast, clean, good location

pool is great for kids and gym was solid

wish there was a hot tub to relax in. pool water was heated so that was nice

they brought my kids milk and cookies the first night

the pool was clean and the perfect temperature

wish the pool was a little warmer and better for kids but it was not horrible my kids are 8 and 10 they enjoyed it

rooms could be spruced up — not as elegant as the lobby. gym needs wipes.

if i had stayed longer, i would have utilized the nice kitchen

it had everything one needed

the heated pool

i also hated that we were going to get room service for our daughter and she just wanted wings and a pepsi and with your automatic

the kitchenette in the room did not have enough utensils

this is the first time in 10 years we have been anywhere without kids and i had to jump out of bed and put clothes on panicked hearing someone trying to come inside

found nothing we didn't like only thing is just wish bar area area was larger with more seating

this is the first time in 10 years we have been anywhere without kids and i had to jump out of bed and put clothes on panicked hearing someone trying to come inside

my kids and i loved the little pool and the view

was a little more expensive than i thought it should be. they didnt have room service.

my room did not have an iron, and the breakfast wasn't amazing.

staff was incredibly helpful laundry machines worked perfectly incredibly close walk to

elevator was broken laundry was broken toiletries were empty

free breakfast, the location and price.

breakfast was really amazing, and the location is very convenient for finding good food

location, free breakfast

our kids enjoyed the view of the streets below and the buildings around us

cute idea and might work for kids, but definitely not adequate for adults

with you kids and elderly

a pool would be nice as well, especially with having kids

having the breakfast menu in the room and pre-ordering breakfast was a little trickier to work out

breakfast was lovely .really good quality and lovely staff. rooftop bar was great

breakfast was really good as well

our room was handicap room so bathroom didn t work well no continental breakfast

i loved all the details, the roof top bar and how amazing the front desk staff was.

late check out time was great

the swimming pool being open just one more hour ud83dude02

the staff was amazing at the restaurant in the hotel during breakfast and dinner at the bar the area was well kept it was clean besides dust in certain places

breakfast was delicious. the staff was so friendly.

kids running up and down the hallway being loud all night until around 2 am

the room was big and clean. the kids enjoyed breakfast every morning.

they need to update there website i had some very upset kids

was terrible, i didn't even let my kids take off their shoes because the floors looked so gross (and i am not a clean freak at all)

everything. worst experience ever. me and my kids were put out at 11:30 at night for complaining

my kids loved the waffles and pancakes

spacious rooms and gym very nice. cleaning staff quite pleasant!

very clean i loved the bar inside the location with good food and good beer

it's connected to the mall, and has a really good bar downstairs.

gave us late check out and let us continue parking on site after we checked out

were a little disappointed that the bar closed an hour earlier than what we were told the hours were

amazing pool

the staff at the spa were also very attentive and helpful

spacious rooms. great in room dining. good location. great gym.

we really enjoyed the pool/exercise area as well

staff, cleanliness and beautiful hotel and a pool is out of this world

you have to pay for literally everything inside the hotel. wifi was 12 bucks.

about dinner after 10:30, so we had to order room service and to receive 2 bad box lunched at a westin was not acceptable

no room service, no parking

kids love the pool.

the lobby was filled with kids the night i checked in due to an event being held in the city

in the kitchen a slightly larger fridge would have been preferred

we weren't able to use the pool area because of how many kids were there which was unfortunate because we had specifically looked for a hotel with a hot tub

early check in and late check out! connected to skywalk

room service took a little long, but my order was very beautifully presented and extremely high

no maid after first day room service was bad

nice property, breakfast and bar was closed

the pool was a bit chilly, there was a hot tub advertised but it has been removed.

the pool was nice, for as packed as the hotel was that day, we were the only ones swimming

no room service and couldn t find open restaurant on premises except for breakfast

small, rickety feeling elevators. small gym and pool.

ter was warm) and my kids loved it

went above and beyond to help my family have a good trip when we were disappointed that the pool was closed

and the kids loved the pool

very friendly staff, excellent location, comfortable beds, full size fridge and kitchenette!

our room basically had a full kitchen in

the pool was a bit cold

the rooftop bar was spectacular!

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

very clean. rooftop bar was very nice.

bartender the night we stayed was the worst of the worst

amenities no pool

the older gentlman that worked the bar was very rude we did not go back

except the gym and the location, the hotel is old and overpriced, i think there are better options 5

lack of in room fridge, dining options, on-site fitness facility/pool, shuttle etc

price and breakfast

the room was so clean and had everything you could need--kitchen, desk, you name it.

more variety was needed at breakfast.

complimentary breakfast was a huge disappointment

hotel was not fancy like other three-star hotels are but it was very nice to have a suite with a kitchen

room service is not available 7 days a week.

was disappointed the room service came on plastic plates with plastic utensils

trash left at bar area

was clean and well maintained, gym was well equiped and spacious

easy walk to restaurants and bars

excellent breakfast! very friendly workers!!!

the breakfast was a little slim.

clean room and fitness center.

“fitness center” had not one properly working machine

breakfast for little longer could help hungry family.

cold pool, kids were not able to enjoy wish the hotel connected via skywalk to the convention center

we took our kids swimming and was able to relax in the hot tub

massage at the spa was great and not expensive!

were very large, had a door separation between the beds and the sitting area which allowed the kids to stay up watching tv while we went to sleep

the kids loved the roof top pool, food and shopping centers all around

wonderful big room, and comfortable beds; restaurant and gym was great

in my case, it seemed to be a group of college kids

full exercise gym with cardio, dumbbells up to 100lbs, rack with 45lb plates, weighted machine and elas3tc bands

gym is amazing as well

not able to get a late check out

location was good. had a great gym.

wifi wasn't very good, couldn't connect easily.

bed was comfy, but the sofa/ pull out bed were very uncomfortable for kids

the 24 hour gym was great

staff from the valet, to front desk receptionist to room service/ housekeeping were inviting and respectful

breakfast was delicious and a wide variety of items

night long people or kids running down the hallways and cussing slamming door all until 2 am in the morning not

the coffee bar was out of coffee and required finding an employee to refill it

not enough variety for breakfast.

coffee bar ran out of certain products due to the football game

pictures showed an indoor and outdoor swimming pool

due to the inappropriate behavior and fighting of a group of people on the pool deck that my kids witnessed

as well as they did not have room service

pool. location and views.

breakfast buffet was a little expensive if you had kids

kitchen

had a nice gym and appeared to have a large laundry room

are super friendly, rooms are pretty nice & come with a kitchen with anything you might need in it other than an oven

up such as rooms not being cleaned, toilet not working, hot water not properly working, stains on laundry based items

wifi staff

very clean rooms with kitchen

that the breakfast wasn't a full, only continental.

having kitchen items already available in the room was annoying but workable

i loved the kitchenette and the fact that it was laundry facilities on every floor

having a full kitchen and extra pillows on the bed

all facilities were closed due to covid, gym, pool, breakfast was

i liked the location best, it was on our way to our destination. i enjoyed the breakfast too.

pool not open not a very good area.

laundry was a bit expensive

breakfast was great

i really liked the friendliness of the staff. the free airport shuttle was a bonus

great staff! clean pool area and lobby is pretty cool!

pool and hot tub was closed at midnight。there even has a big fire pit with fire on dring the

location is 15min away from the airport by airport shuttle

efficient airport shuttle service every 30 minutes.

close to the airport and shuttle service, good for transit traveler; - small gym room but has what i

was told they had a pool for my kids to swim in they didnt they didnt have any breakfast which i was charged for wouldn't ever stay

the gym equipment/treadmill didn’t work

the gym equipment didnt work as

me and my kids slept comfortable it was peaceful bathroom tub/shower very clean

didn't eat breakfast it wasn't included and it was over at the restaurant because i didn't get there till

no free breakfast

the staff was incredibly friendly and accommodating. the location was good. the gym was good.

parking

room was perfect and clean. breakfast was hot and fresh.

bed, the shower/bathroom and equipped kitchen are perfect

the pool area was nice and the kids loved it

kids in the pool caused the pool to have to be closed

ong other kitchen equipment), and the table for eating and the

pool table on the bottom floor was a plus

fryer wasn't in the kitchen to make lunch

everything. service. breakfast. especially being able to cast phone to tv and use streaming.

maybe the bar prices might be taf high, food selection limited but was ok

staff, especially shuttle driver

we loved the outdoor pool, the extra space in the room, breakfast, the tv and the staff!!

overran the pool area and had water everywhere, even splashed water all over the windows to the fitness area, sauna, and other windows

we also liked the pool and fitness center as well as breakfast

we also liked the pool and fitness center as well as breakfast

wonderful staff, everything needed was available, hot breakfast, cleanliness

fitness room was poor

bar wasn’t open

it sucked that the pool wasn’t open

i loved how big the room was but sadly the pool was closed

the pool was great for the kids

no bar as advertised

close to airport. shuttle,food. great room!

airport shuttle

very clean and spacious room. it walls was great having a free shuttle to the airport!

highly recommend if you need a place with free shuttle to the airport or fast access

kind of a sewage smell by the gym on 2nd floor

no wifi no tv

shuttle was on time and drivers very

friendly employees, convenient shuttle service, good value

wifi was broken the entire time

than the difficulty maneuvering the parking lot in a semi-tractor/trailer and the continued renovations, everything else was good

adding a few more breakfast options would make it top notch.

breakfast selection was not child friendly.

breakfast was ok, would have liked more of a selection.

kitchen counter wasn't wiped 2gud

loved the laundry room & having a kitchen in the room.the shower was nice.

the pool was wonderful.

a plus the kitchen with household appliances, and kitchen ware

breakfast was limited but good. could have used a little more day that offered bacon.

i liked the kitchen area, bigger than average

my kids enjoyed the nice pool, breakfast was very delicious, everyone was so helpful and the room was definitely super nice

breakfast was good

the price vs comfort.. excellent hotel, very clean, breakfast very complete and quiet zone.

the breakfast was phenomenal

the breakfast serving area was a bit crowded when we went down since it’s quite small

pool and gym was both clean

clean rooms comfy beds kitchen available with good size fridge

breakfast options were wonderful

breakfast it was so good compared to every other hotel we have stayed at

clean, love the gym and laundry facilities

friendly staff. super clean room. great sheets. kitchen area.

to the airport and timely shuttle service

gym (walking/running) was nice

late check out

breakfast for the money

the restaurant and bar were open. room was large an comfortable with mini-fridge and desk.

across the street from the garage food hall which is super fun when you have kids

we ordered room service twice, and each time the food quality was not that good at all

room service menu was really limted

the balcony off of my room had a better view so you could see the street below or maybe a rooftop bar would have been nice but honestly my husband and i have no complaints

that was kind of inconvenient for us in particular because the room is already very expensive and room service obviously isn t free

free shuttle to the airport and much cheaper parking than the airport.

loved the 24 airport shuttle and room service steak dinner was amazing

staff, well appointed rooms, a nice lounge and excellent airport shuttle service

we sat in bar area to eat and our waitress was amazing

and we had to pay for our kids because we stayed 2 nights and only got 4 vouchers

continental breakfast was great

host was so incredibly nice. the accommodations were adorable and the breakfast was delicious.

only criticism is they have a huge selection at breakfast but not enough people eating it, so some of the items like the juice and cereal were old

great staff, beautiful decor, comfortable accommodations, good breakfast

huge spa bathtub, breakfast basket, comfy bed, beautiful decor

as for the hotel, it would be great if the water in the pool wasn't so turbid, and if there was more than one robe hook in the bathroom

location, friendly and helpful staff, clean and neat and a full size kitchen if i can say it like

clean and had amenities desired gym pool breakfast. the all helped to make it a good stay

suites does not have a restaraunt, however the staff was more than willing to accommodate with shuttle to/from nearest place to eat

room had a kitchen with stove top and a full table with chairs

listed no breakfast available even to order to your room and pool closed was not noted at

i liked the free parking

to airport for an early flight, they do offer a shuttle bus and park and fly options

shuttle bus was not available

cupied) the receptionist did not say that uber may take much time