swimming pool was under construction.

breakfast was a little cold

breakfast was enjoyable and variety was excellent

breakfast and exercise room

most comfortable bed i’ve ever slept in at a hotel, pillows were great, and breakfast was so good

staff was very friendly and accommodating, breakfasts were awesome

staff smoking by the pool entrance / exit door

our stay was great and we enjoyed breakfast as well

served a hot breakfast

. pool could have been cleaner

the parking was good

the pool is not in service, there isn't a continental breakfast and the parking lot needs attention

ample parking

parking lot has a lot of pot holes still unrepaired from the winter

kids who are driving up and down the road racing each other and them sitting in business parking lots doing doughnuts

they tried to accommodate our u-haul parking needs

nice working a/c unit, cable tv and wifi

there were 2 cars at 2 pm in the parking lot during check-in and 3 cars in the parking lot at 6 am during check-out

wifi is great

was no luggage cart, so when we were placed in a room down a long hallway with no exit to the parking lot except through the main entrance, we were forced to lug our stuff the great distances

the room, the whole facility, pool/ hot tub, the laundry.

the breakfast was delicious

good breakfast. helpful friendly staff. pool was wonderful!

pool was enjoyable

the breakfast was great and the eating area was very pleasant

i didn't like that the pool and breakfast was closed, however i understood.

breakfast items could use a lot of variety.

breakfast was eggs, sausage, waffles, yogurt, juice, and various pastries and oatmeal

big bathroom, large room, nice decor. staff was very accommodating. pool was clean and inviting

it was easy to find, clean, quiet and the breakfast was very good.

comfortable beds, excellent breakfast. decent towels and spacious room which was clean.

lorine smell :-))

the room, pool and breakfast area were all very clean.

kids running back and forth going down to pool

very clean. excellent breakfast.

gentleman was kind enough to let me do an early check in as i was coming from out of state, had been on the road since 4am, and forgot about

the breakfast was hot and ready with plenty to choose

delicious breakfast and wonderful staff

breakfast was great

more breakfast items.

everything was great but breakfast had the basics out hard to compete with a family diner down the

the breakfast was bare, very little to no food towards the last hour.

loved the breakfast

kids running the halls and a dog barking all night and early the next morning.

it also had a kitchen

kids enjoyed the pool

the pool was great to cool off in

room, the cleanliness, the breakfast, etc

pool

more protein on the breakfast bar.

the only thing i didn't like the pool wasn't open and the weather was in the 80s

need fans in pool room

the outside of the hotel and the pool area could really use a good cleanup (rolls of the old carpet and other random scrap pieces

clean convenient and quiet good breakfast

i slept so good and my husband enjoyed the indoor pool

didn't eat breakfast had to leave when i got up

pool was clean and warm great to relax

air conditioning was not working very well and wifi was horrible .

nice room, great wifi

breakfast could have had a few more choices

there was not breakfast like stated in advertisement

so i was not able to make a waffle for breakfast

breakfast was good and laundry was available for guest 24hrs

everything free laundry service

the bed was awesome as the breakfast

the bed was comfy and the breakfast was delicious.

it was really clean, the breakfast was fresh, pool was super clean, beds were comfortable.

everything,pool room the room had lot of space.

the lady doing breakfast should have asked her name she is a bright start to the day beautiful smile and very

pool not heated; booked it to take a swim, but too cold.

the coffee bar, the breakfast each morning, the pool, the specialty bar where you could buy snacks

the pool

the bar and bistro were not open

more governmental interference which would have allowed to in house bar and eating facilities to have been available

much to complain about other than the pool being ice cold and i wish they served a breakfast

is not a real restaurant there - just a bar that is not open often and is incredibly high priced

in the morning we had the complimentary breakfast while enjoying a great view that included a very upscale gas outdoor fire pit

i would like to see more of a breakfast. had cereal but no milk was out. muffins maybe

i felt the rooms could have been a little clearer looking. kitchen and appliances.

the kitchen in the room

bettee breakfast more options

- free laundry, self-serve snack food selection and price, exercise equipment, kitchen equipment and

never swam but sat on the edge of the pool and dangled my feet

gym, parking, staff, room, bad...

also it states there’s an outside pool but it looks like it’s covered so it may be closed for the season

people smoking right by the pool and entrance.

breakfast was excellent and kept fully stocked all morning

the room was wonderful and the kids enjoyed the pool

other guests with young kids were told the pool was open

comfortable, great bed, good breakfast, good location for nashville visit

breakfast was a lil on the puny side but other than that i had a wonderful 2 night stay!

the swimming pool!

clean and indoor pool

breakfast was dinner each of the 3 days. we enjoyed the change.

the gym was composed of 3 machines, 1 was broken and the other 2 where rusted

the breakfast is ample and the lady that prepares the food courteous and friendly

was only treadmills offered in the gym, the room had dog hair along the sides of the ground, the mattress had large blood like spots

the breakfast was not what i was expecting that was the only thing i wasn't satisfied with

great staff and very accommodating! only hotel that we have seen allowing breakfast

breakfast ended at 9:00 on saturday! i got there at 9:15 and was sad to have missed it.

we expected a little bit more from the breakfast options but it’s ok no worries.

super clean updated rooms, fantastic breakfast and overall a great stay!!

hot breakfast comfortable bed very friendly, helpful staff generally clean

very clean, comfortable beds, great breakfast !

only problem i had was the staff did it have any backup breakfast supplies

the free breakfast was typical and had lots of choices

sherry at the front desk was very friendly and professional breakfast

room was so clean and the breakfast was so good

breakfast was fantastic, staff were all really friendly, clean rooms, well done

staff very friendly. great breakfast.

hot breakfast was very good, and there was ample seating in the breakfast area

i use the fitness center and the equipment was great

we really enjoyed the pool, which is open until 10 pm

staff very friendly we enjoyed the man who cleaned the pool area he was a hoot.

the breakfast was excellent

that we miss the free breakfast v

big hot breakfast everyday

no breakfast and bed was small and hard.

cold coffee at breakfast and not a super selection as it boasts.

breakfast was the worst part of the trip

the continental breakfast was okay and the bed was good

breakfast was good but could have had some fruit. location was good

the pool is simple and not huge but it is clean

beds were comfortable and the pool was a good size

didnt eat breakfast and it was clean and the day i got there the desk person is name was aj he was very

breakfast could of have more breakfast items

pool

free parking, free wi-fi, free cable, free coffee & tea, free breakfast (pre-packaged pastries, oatmeal, & fruit)

with everything, a light 'continental' breakfast to start off every morning cannot be beat

a little better or quality breakfast would be nice...

we don’t use the breakfast unless just to grab a piece of fruit or pastry sometimes

the morning breakfast of fruit, rolls, and oatmeal was simple, but met our needs and was very tasty

staff, clean rooms, lobby, pool, and gym

very friendly staff beds comfortable nice pool and hot tub

i love the staff they were super friendly. great breakfast and clean facility.

comfortable bed friendly staff great location indoor pool

breakfast was great as well

the pool was great and for what they're working with and provide the

loved the pool area it was very clean

kids were disappointed after driving for 9 plus hours they couldn’t

everything was great quiet but in my opinion need more options for breakfast

quiet room. we use laundry, it was fine. good breakfast. good motel for this price.

wasn't able to use the pool

pool was open and hotel was surrounded by a lot of restaurants and stores

they need to change their breakfast statement. there is not a breakfast available.

clean nice staff pool

the pool and the bed was so soft i slept like a baby

good breakfast. comfortable clean room pool. ( little cool ) but very nice

hotel and rooms were very clean, large rooms, great breakfast included, the room had plenty of fresh towels, soaps, and other necessary items

also traveling with a small moving truck and it was easy to navigate the parking lot and park it

appreciative of the breakfast, but i like to have grits every morning

were pleased to see that the full breakfast was available, and everyone enjoyed the wide variety of choices

staff was very friendly and accommodated my early check in request

gym was closed for renovation (i knew about the major construction but did not know about the gym

a baseball tournament and even though we like kids it was way too many

not hyatt's fault and they made the right decision, but still a bummer for the kids

wish it had an indoor pool/whirlpool!

comfortable and great breakfast

the staff was so friendly and helpful, the hotel was clean and looked brand new, the breakfast was one of the best i've had

clean, friendly staff, lots of breakfast options, grind-and-brew coffee from costa (european coffee shop coffee), in a very nice

breakfast was delicious with good choices

hot water carafe was too small, it ran out quickly during breakfast.

no pet fee which is awesome. staff was nice.

the fifth floor smelled like a bar (smoke, alcohol, and moldy) the fitness equipment was broken and had not been working for a long time

the pool for my kids is all

no drink options for kids, cereal, fruit, jelly or butter

walls are very thin...got told off for kids laughing a bit loud.

no breakfast

fruit, bagels, muffin, breakfast bars and coffee or juice for breakfast.

bed was comfortable and i like breakfast

the staff was very pleasant. no breakfast is included, but a mcd's is a short walk away.

the powdered donut breakfast

pool not open.

ask for a room with a kitchen and didn't get it, ended up with a microwave and frige

breakfast was i would rate 6/10

needed to be refrigerated and he stated that they would put in the refrigerator in the hotel kitchen

nothing really the pool was down that really suck

hot breakfast would be nice. microwave only in food area, not in each room.

it was just a basic breakfast bagels,oatmeal and cereal. they also had muffins and boiled eggs.

breakfast is decent overall, but the protein options are limited (only cold boiled eggs)

breakfast was okay i was thinking there was a waffle or pancake maker

the only thing i would add is a protein to the breakfast

also the guy that was doing breakfast was nice and polite

advertise that even though the pool is an indoor pool it isn't heated

the breakfast was good and it was a great location

friendly and helpful staff rooms clean safe location free breakfast

the pool is fantastic! over all ,great place to stay at a good price!!!

the lobby area is welcoming, and the bar area and staff (kecha) were friendly, efficient and attentive

gym was perfect. it’s still fairly new. the bartender was amazing.

nice indoor pool

breakfast was good.

the food choices near were sub par and breakfast wasn’t good

pool could stay open later

the gym is well-maintained too

no laundry facilities for guest

pool was decent, beds were comfy, shower and products were great.

would prefer a hot tub at the pool.

bar was not open, the breakfast was not available and none of this was know when we booked the room

allowed an early check in

bar or place to eat at this time

loved all the streaming tv options, kids enjoyed them

the workout facility is top notch, with excellent equipment, a highly clean laundry room is available for guests in addition to the nice-sized indoor poor

beds were amazing, super comfortable, the christmas decor was so pretty,, the breakfast was really good ,absolutely love the hot chocolate bar,very

no bacon for breakfast other guests had a kids party and trashed the place

room was perfect- it had a little kitchen , dining table , and a couch to relax on

nice grab and go breakfast bags and bob evans sandwiches available

kids major disappointment

clean good hot breakfast close to mall

pool was closed

breakfast and shuttle

i liked the spaciousness of the room, the gym, the quick elevators.

the bar was never empty

manager went out of his way to accommodate my request fir hot tea upon checking in at night and breakfast in the morning

great location friendly and helpful staff. the hotel and room was clean also nice breakfast.

no laundry

the breakfast downstairs was amazing and lovebug was a pleasant host

there was just the best lady working the breakfast (she called herself

fitness center was too small with very little equipment.

the pool was big and clean

or kitchen are that would make loud pops through the night continuing to wake us all night long

nice people nice room nice breakfast nice location

was a water break previously which had affected the kitchen

could see into breakfast kitchen, looked very

reasonable price, good breakfast

i took pictures of aome of the issues with the furniture all scratched up and the kitchen in the room that was a tv stand with a small fridge and micowave in the bottom, something i

close and convenient to the opry and opry mills. nice rooms. great breakfast. we’ll go back!

breakfast was great

the staff was super friendly! the kids loved the pool!

breakfast, free parking, indoor pool, fitness center, location to grand ole opry and highway

the pool was

stay for breakfast but the coffee was good

they made sure to say hi to the kids and wish them well at an upcoming competition

no breakfast but we understand because of what’s going on know

breakfast was pretty slim pickings, but we could walk to cracker barrell and bob evans

no breakfast at 6am

i loved the pool and hot tub . i love the restaurant with entertainment .

very clean, well maintained! kids enjoyed the indoor pool.

our grand kids loved the pool

room service never came to restock

we had an early gymnastics meet so it was hard to fall asleep

the pool and the loud band when time to go to sleep

their pool was good over the summer when i stayed, their wifi is great and i've used it to work from

great shuttle to downtown good breakfast, plenty of choice

that ice was not available in the breakfast area during breakfast or any time.

lots of breakfast choices

the staff was amazing and so helpful the hotel was very clean and comfortable with a kitchen to fulfil ur needs , the beds were so so so soft i slept so good an the air was ice cold

comfort of the room. laundry. staff ...basically everything

had laundry facility

spacious the layout was and how well equipped the kitchen was too

nice size rooms,clean and kitchen was a big help because we were carrying food.

the staff was awesome and the breakfast was great

sam the shuttle driver

bkfst was decent. appreciated the courtesy shuttle into town

nice great breakfast every morning

free shuttle

excessive early check in fee

value and the staff allowing me early check in is the biggest selling points for me and my spouse

asked for early check in and the staff said they had a busy night the night before so i was told to give them

fit our needs perfectly, the hot tub was good and hot, the indoor outdoor pool was a hit with the kids, and the location is pretty great

uncomfortable bed, lack of basic ammenties like toothpaste, wifi wouldn't connect

indoor and outdoor pool

was closed for repairs when in the web it stated that it was open so that that sucked for the kids but hotel was clen and a good location nice and friendly staff and grat breakfast i booked the

the breakfast was very good

room service was terrific

bar was very good

that the spa was booked up

the pools were beautiful and refreshing

maybe have golf carts to lift people 3 added price to my bill at check out

the door across the way, every time that frat kids would constantly open then at 2 am, sounded like our door was open

like that there was a pool the gym area was very clean and our room is also very clean and

hotel with pool, restaurant, entertainment, gym, business center; free shuttle to/ from downtown nashville

the comfort of the bed and wifi facilities

shuttle van every 30 minutes to downtown, rooms cleaned and refurnished everyday, very nice staff

there is also a free shuttle from the hotel to broadway and back

the pool could be bigger.

the gym offered a lot of workout options

the breakfast could have been better.

3 foot pool was a little shallow for our children who come from a family of 6 and 1/2 foot tall people

were very happy with the size of the room and the full kitchen

complementary breakfast was good. pool and exercise room were a bonus.

clean and the staff very nice. the breakfast was great.

breakfast was not good and bathroom was very very small.

paying for parking, and wish the shuttle ran longer than 10 pm.

it was busy with a sports team staying so we couldn’t get have the free breakfast.

the breakfast is grab and go, but it was still good.

half the pool was under the hotel , breakfast got done to early

they have a gym, pool, parking and hot fantastic breakfast

pool looked great but didn’t get a chance to swim

i loved that it was updated and had a fully stocked kitchen

the gym wasn’t ready and i found some flys in the room

full kitchen complete with plates, cutlery even salt and pepper

cleanliness,full kitchen and easy entry

the room was a good size, about a small apartment size, with a full kitchen and nice sized bathroom

we enjoyed the bar in the evening and met several people from around the world

breakfast, eggs, sausage, potatoes and more, descent room, overall a descent stay

place, great bus shuttle to broadway, very clean, nice rooms, good breakfast

we took the hotel shuttle to downtown to eat dinner and rode it back which was very accommodating

the bar onsite left the bars on the strip for dead. the bar maid made it fun

bar noise was not an issue at all for me, but the back gate was right beside my room and every time

however, on saturday night the bar does get very loud so if you are a light sleeper or have an early drive the next morning plan

nice having the bar on main level

guess the bar is not connected to the hotel but kinda is connected

the reunion bar is also great, esp during their 4 hour happy hour

great food and bar recommendations by the staff. funky and cool decor.

rooftop bar was a bit slow in service

rooftop bar excellent

the bar and sitting area, the cafe was excellent as well

parking is free and pet fee is

breakfast was delicious

and if course the heated indoor pool was very nice and clean and pretty warm as well

the breakfast selections were much appreciated - i had full days ahead of me and needed to

breakfast was amazing! just wish it wasn’t so pricy but overall a great stay!

the gym and pool are excellent.

it was unique and beautiful. it had wow factor and my kids ( teenagers) loved it. it was quiet.

nice gym space

property, loved the food and the bar and the esthetic

the whole setup is great. nice room and gym and pool area.

hotel was really nice rooms where very nice and clean and up to date the pool area was really nice and the bed was super comfortable

liked the breakfast deli and bar with spacious seating

great selection of food choices during breakfast.

the women in charge of kitchen were always making sure things were clean and in

there was a stocked kitchen which was nice for us, and we ate a few meals in

clean, full kitchen, comfortable beds, amazing staff

love the valet service and the morning breakfast

shuttle to town, great breakfast and guest laundry

was ok, ran out of fruit and regular waffle mix but there was a dance competition in town so the kids got there before us

correctly it was really hot and it didnt matter how cold we put it, it never got cold enough, my kids were sweating

huge disappointment for the kids and only reason we booked it

the coffee they offered at breakfast was very weak.

the breakfast was excellent and the staff super friendly and kind!!

clean, free breakfast, self parking and access to your vehicle , restaurant inside with bar, and pool

i travelled with my family and kids, in-front of my kids it was humiliating experience, when they asked why i have to wait for so

the female receptionists has a nasty tone when i called the front desk about the location of the pool, but i dont take much offense because i know customer service can be overwhelming but i would

the drinks at the bar were overpriced

after getting swim gear on for three kids and heading to the pool to find it was closed was very disappointing

room service was horrible the food was not good and it took over an hour

gym was clean and decent size, liked that we could get water bottles when asked

room was great.had a pizza in the bar was very good.

hotel was great, breakfast in the morning, everything i wanted to see was in walking distance

bar and restaurant the guy adam singing playing acoustic was amazing the valet was great and the room service was great the shrimp and grits were the best

chique and beautiful hotel, we got an extra big room (2 adults and 2 adult kids) which was great

the staff were more than helpful and the breakfast was beautiful

it was definitely a treat having the district bar in the hotel

enjoyed the bar with the live music, the breakfast and the quality of the room

they gave us a free upgrade. has a bar and restaurant. very friendly.

the fitness room was a little too dark but i get it

fitness center wasn't opened up yet, so i couldn't rate that

the restaurant and bar and staff throughout the hotel were very, very good

very nice bar area

if you don t order room service, get anything from the mini bar, or anything else happens then you do get your money

beautiful room. very friendly staff. room service was awesome! breakfast was excellent! yum!

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for them we were met with a glass of champagne and beer on arrival fab decor and lovely rooftop bar with stunning interior

bar on the 4th floor is nice, great bartender

they have a grab and go breakfast right now due to the pandemic, it was still good, fruit, cereal, granola bars, yogurt,

location is great , great breakfast, super nice staff

staff was so friendly, room was spotless, breakfast was perfect .

top bar/pool area was nice

the cleanliness and comfort of the room as well as the friendly staff and yummy breakfast & pool

the rooftop pool, bar sitting area was a nice bonus

also, floor 4 is near the gym

we didn't use the cafe downstairs, but would have appreciated room service

the bar was very good, but what i liked most i think was the small pool and the cozy sitting area with

the rooftop bar and dj was a nice added touch

1 minute to printers alley s fantastic bars

loved this hotel, fantastic service, quick room service, delicious breakfast, and generally just very comfortable clean etc

allowed me an early check in

the breakfast was very good

great breakfast and drinks

we were there for two days and great location for walking to restaurants and bars

would have loved to have room service past 22 hrs

due to covid-19 the refrigerator/mini bar was locked, and they actually brought us a small fridge for our room

room service was available very late in the evening and was very prompt

room service menu is small; and no one called is back when room service didn t answer our

the bar staff was very nice and the food was delicious

too busy with college age kids running about in and out the building and on the landings of the rooms really noisy and was

just the way the breakfast is run

plenty of elevators. pool was nice for kids.

also room service had a service fee