the children refused to give up their towels as they were cold when they got out of the pool, so after one round of swimming our towels were soaking wet and we had to hang them up to dry

very helpful, place very clean, great breakfast, place convenient to all major attractions

breakfast was good. rooms were very clean. grounds were well kept. friendly staff

home fries/hash browns to breakfast

location and the breakfast

did not like the eggs for breakfast and grits would have been great

front desk staff was fantastic. housekeeping was spot on and breakfast wasn't bad at all

the decorations was beautiful and a happy feeling even in the room , and their breakfast was really

nice room clean beds breakfast can be more options

breakfast was lacking but for the money it was good

the complimentary breakfast was awesome. hot and fresh!!

breakfast had many choices and quality food

breakfast should have bacon. everyone loves bacon.

beds were comfortable and the breakfast was great.

the hotel staff was so nice and the breakfast was yummy

breakfast was ok. fitness center was good. staff were all exceptional.

breakfast staff was very friendly

lots of college kids

pool was closed for repairs when we arrived but was fixed and open the next day.

although we couldn’t use the pool the morning of check out due to them cleaning( which i can appreciate) it was a great

accommodated us with an early check in

pool opening hours too short freshness & variety of breakfast could be improved

pool opening hours too short freshness & variety of breakfast could be improved

bed was soft and comfortable. the breakfast was great!

the hotel didn't have enough gym equipment

pool was closed, and breakfast left much to be desired.

we couldn’t get cold water out of the kitchen faucet

i liked the room. the staff was friendly. breakfast had a lot of options.

swimming pool was our least favorite experience

very nice breakfast bar and staff

time the pool closed

no indoor pool

very clean!! and nice staff! beautiful, fun pool!!

the pool was so cute and loved the nature boardwalk they had behind the hotel

very clean, i loved the breakfast service.

they charged me a pet fee for my service dog

this hotel offered more supplies and complimentary laundry is definitely a plus

and sparkling clean, small kitchen with microwave, gym room, laundry room can be use for free, just bring your own detergent

different services provided, such as use of appliances, free use of laundry machines, the friendliness of the staff, and free dinner provided on wednesday

kitchen was nice

also, they did not seem to have enough kitchenware to go around

wished there was more working washers in the laundry room

although i didn't have the chance to cook, the rooms come with a full kitchen and fridge

sound/smell proof rooms (no weird cooking smells) friendly/attentive staff, full kitchen, great location and under $---

the kitchen in the room

no room service available on weekends

nice penthouse but customer service and room service was slack

variety was very limited however having a kitchen in the room helped

love the fact that it has a full kitchen

the fact that it had a whole kitchen in the room

i come here i just feel like i'm home i love the rooms it's clean i have a kitchen a gym and a pool the hotels i use to go to didn't have them i'm just so happy to be here i

breakfast was typical fare

full kitchen iv the room

great room with kitchen area and wonderful walk in shower.

newer, small kitchen, comfortable beds , breakfast and dinner included

roaches, loud kids not enough parking

full size bathtub, good for traveling with kids.

not what we expected it was ghetto and nasty and they had a lot of violence outside not safe for kids or anyone not a great place to

called tried to do early check in i was told i couldn't check in until 4

girl at front desk was polite, and dealing with some problems her self as over flowing commode , kids ,

i was allowed to do an early check in. the property was clean.

this at the last minute to take my kids to see the lights on james island

indoor 4ft pool, workout room

kids screaming

of that week we let room service come in one time and there were items missing from our room which we reported to the

do not sell any laundry soap

tiny kitchenette

wonderful breakfast

wish they had free laundry facilities like candlewood but thats my only complaint

they have a lovely pool with little cabanas, a gym, two spacious lobby areas, a putting green, a starbucks, bar and snack shop

also the pool and gym were open so that was a plus

thought there was a continental breakfast included but it was a la carte at the bar (starbucks

easy check in and out and airport shuttle

we had a nice view of the outdoor swimming pool area from our room

pet fee

good and friendly places. the breakfast was great. and my daughter love it.

to post their pet rates

clean, great value and a great breakfast!

pool was a good size but needs to stay open a little later it closed at 9p

staff was excellent, many choices for breakfast, food was fresh, staff was helpful and friendly

pool was small and location was shaded by the hotel part of the day

breakfast.

the breakfast was amazing! such a good variety of foods.

the bed was wonderful as the room was nice. loved the kitchen.

moved from room room 407 to 607 because kitchen sink was clogged

pit area at the pool was wonderful

we loved the pool terrace and outdoor area with fire pit and lounge chairs

breakfast was great , everything was great i will book again!

kitchen area w full sense refrigerator in room and

big gym

gym was excellent im a elliptical guy and they were clean, and perfect

gym was air conditioned and very well kept

great room and gym, though we didn’t use the gym, and quiet

nick at the check in desk and shanese at the bar were great

was good, friendly and welcoming staff, kids enjoyed the pool and located near lots of places to shop and

it was very clean. my kids loved the breakfast each morning.

comfortable and close to family. the gym was nice and the pool relaxing

the breakfast was pretty good and the room was nice and clean

overall a great value for the price. very good breakfast and great staff.

from the front desk staff to the woman that sets up the breakfast

very clean room, nice tv , friendly staff, great breakfast!

location was great,did not eat breakfast

included breakfast was great.

i paid to stay at this facility because breakfast is included in your stay

short time on breakfast

the breakfast was good for the price

location was great. did not have the breakfast , left early.

sure it is still due to covid, but a hot breakfast would have been greatly appreciated in the morning

clean, updated and the breakfast was great.

they provided bag breakfast

location was good and the breakfast was more than adequate

the pool was out of order

the room was spacious and the breakfast and pool was awesome

tucked away from the city noise. comfy room, nice breakfast,

small touches like free laundry area, very nice and clean

i didn't take part of their breakfast or dinners, but i was able to get what i needed from the help of the staff

the breakfast bar was full of great tasting food

pool, size of room, price, kitchen and free breakfast.

the best stay with free breakfast and dinner

i loved that they have an onsite bar and

the beds are so flipping hard! with covid there were no amenities available except the gym.

the pool was indoors and pretty small.

room service was very poor

the breakfast and bar atmosphere was very nice

need a hot tub juczzi with the indoor pool but overall i give it a 10

the pool was clean however, it was very cold

was great the servers was polite, food ,room pool all the amenities was great we will be back to visit again when i get a chance thanks

staff was helpful n nice. pool was great. rooms were nice n clean.

good breakfast

was dripping and the laundry room was nastyish, and only 1 washer & dryer worked

the laundry room was directly below us and we had vibrations in the floor and slamming doors all day

staff was friendly and willing to assist in every situation we had except early check in

pool is family friendly

location was ideal, the laundry facilities were convenient and not expensive although not all worked

breakfast was outstanding and having a late check out worked better for us

beautiful, breakfast was great

loved everything from the free internet services, continental breakfast food, the gym and free extended checkout times

breakfast was alright. not the best but not the worst.

the bed and the breakfast.

very nice and friendly person her name is jessica made me feel very welcome to the hotel even my kids likes herud83eudd17 thank you again jessica

wish the pool was open a little later but understand why it was not

the location was great! loved everything especially the pool!

has a great pool and complimentary breakfast

every comfort of home.friendly staff.great breakfast

clean pool

we loved it!! the indoor pool was a big hit!!

drink dispenser wouldn’t work in the breakfast room

breakfast was very good for me. internet service in room. business room very nice. location

breakfast choices was good and not the same every morning , bed nice and big , rooms clean , plenty

we didn’t try the exercise room or the pool.

would have enjoyed an indoor pool

comfortable beds, great swimming pool and nice staff, especially mary at the breakfast buffet

location, reasonable prices, friendly staff, quiet, good breakfast selection

clean and well-equiped rooms that were cleaned daily. nice pool and gym.

there was a free shuttle that took us from the airport to the hotel

we had breakfast dishes, unmade bed, no towels, no soap, no coffee, etc

breakfast was wonderful. waitresses were polite and hardworking

breakfast was great, bed was fluffy, staff was great.

liked the location and particular staff were very welcoming and assisted greatly with early check in and holding our luggage

pleased, i call to get an early check in, and the young lady i spoke with was very pleasant and very helpful

my return shuttle driver was very helpful and personable also

love the fact hotel offered shuttle, thanks

the checkout time and breakfast was delicious.

the shuttle service made getting to amtrak seamless (even though it’s normally just for airport

the swimming pool was broken. it was one of the main reasons for the choice to stay

the pool was unusable and unsightly, filled with algae

the hotel is very outdated and the pool is not open which was not advertised

the staff at the coffee bar were pleasant and professional..

the rooms were decent size, the pool was wonderful!

room bed and breakfast

didn't like that the pool was not ready but the hotel was under renovation so it was acceptable

pool didn't open til 10am, check out is 11am

the manager allowed me a hour early check in, me bring from florida

it was also pet friendly, the pet fee was only $25 extra a day which i found very reasonable

was dirty, living room tv didn't work, wi fi didn't work, bathroom door won't close,towel bar was falling off and the toilet was loss and rocking

size of room and breakfast

the ladies working in the kitchen were the nicest hotel employees this side of disney

breakfast is not sufficient. lacking real food.

breakfast was amazing, and the staff was very nice and respectful and was able to get me in a

we enjoyed a lovely breakfast in spotless surroundings, a pool which we didn’t have a chance to avail of

pool was under maintenance the first few days, but opened in time for us to have a good swim a few

shuttle to dinner within 5 miles of hotel

a wonderful shuttle service available to guests to and from the airport, to the shopping mall etc

kitchen available

attentive and helped in the dining area to clear tables as the server was managing the entire bar & restaurant

i explained to them i was rushing because i wanted to go to gymnastics

one night we requested room service, for example, and were told we had to come down to pick up

we also went to the bar our last night there & loved it as well

room service was prompt and friendly

shuttle service

no shuttle service to close-by restaurants

free onsite parking

the pool, and hotel were clean and room was great

no indoor pool

everything about the room was great and clean. breakfast was offered and the pool area was nice.

bathrooms were large, and it has tons of amenities including a couple of spots for complimentary ev charging

pool was warm pretty blue and very clean we are definitely coming back

bathroom in room was nice fitness center clean

pool was open

the breakfast area was great and always clean and stocked

breakfast english muffin was dry because you allow them to sit out on display

breakfast was good, and the location was good too

we enjoyed the pool area also

we had stayed at another element in ga and fell in love with their breakfast and were excited about breakfast here

with the family, my kids loved the swimming pool and hot tub

very comfortable room. microwave, fridge, coffee in room. good fitness center

convenient to airport and the shuttle.

pool was small and indoor

pool water with kind of cold for an indoor pool and a tile around the pool is very slippery and

the pool and hot tub looked very inviting

liked that they serviced breakfast, popcorns as snacks, and dinner everyday

plenty of parking

didn t like that they serve the same breakfast every day i would ve liked more of a variety , i also didn t like how the pool and

pool

i liked that there was a gym accessible

everything was great! shower, pool, bed very nice

pool and gym was out of order and that was the main reason why we booked the room for the

lobby area was full of kids the entire 21 hours i was there

24 hr shuttle and it was very close to the airport. very friendly and helpful staff.

close to the airport and easy parking. the room was large and a/c worked very well.

i am able to use the gym equipment here, there are weights and a functional tread

the parking

room service did not replace towels or toiletries

did not like that we never got room service even though we asked for it and had a pile of wet dirty shower linen in the floor all

don't really need a tv at breakfast. you can get the same news info in your room.

the pool was a bit cloudy but overall ok

wanted to take my son swimming, but the pool was full of trash and looked slimy at the bottom

breakfast needs more selection, pool is too small

the staff was very nice and breakfast was acceptable

like everything about the facilities great staffs,room is comfortable pool is well relaxing and the breakfast service is excellent

which maybe extra equipment in gym. maybe one extra machine

there was also free cold water in the pool & exercise room so we were never

is excellent and breakfast was very good and with large variety of foods

the fitness center and indoor pool was a plus

the shuttle service is free anywhere within a 5 mile radius of the hotel and is offered anytime you may

the pool was crowded with kids and of course there was a limit of 10

shuttle hours till midnight or 11:30

breakfast, very good location with easy access to highway into downtown charleston, super shuttle service

there was a good-sized gym and a nice pool area as well

close to the grocery stores, planet fitness, and many restaurants

property, clean and safe, the whole staff was wonderful from the cleaning staff, breakfast staff, grounds staff, to the managers

breakfast was good

breakfast and breakfast staff were amazing

breakfast was excellent

had a shuttle bus that dropped you off and picked you at restaurants and nearby attractions

holiday express inn really needs to update their gym equipment

smell, customer service from checking in to getting shuttles to walmart and getting something to eat

the location is perfect for the chs airport the staff is exceptional prompt shuttle service

gym and indoor swimming pool

there was a gym meet of over a thousand people that weekend

lots of happy kids when we left

well outfitted room and sitting room, quiet, shuttle to airport for when we left, excellent breakfast, convivial happy hour with a nice on-site

we checked in with our pet, a $125 pet fee was added to the bill

hitel was excellent, the staff and the breakfast was awesome

kids enjoyed the pool

was close to event could walk. had breakfast.

love the pool area as well

throughout the stay, strong marijuana smell in the kids room and let's not forget some staff members

location breakfast the suite was fully furnished with all your needs kitchen fully stocked with pot and pans

location, bar inside, breakfast, comfortable bed

gym

great hot breakfast. dog friendly. reasonable pet fees. very good location.

i was a little disappointed in the gym amenities. some more free weights would have been nice.

i like the fact they have a bar inside and the staff were very helpful.

would say the breakfast time during week days was too early (6 am until 9) , for people who go there for business

kitchen in room breakfast friendly staff location by numerous restaurants

all the added fees and taxes are rip off pool out of order

great room size. nice bedding. clean. nice pool, hot tub, basketball area. good breakfast.

lack of fresh cut-up fruit on breakfast bar plus, no bacon

breakfast was great! staff was excellent! every person we seen was friendly and courteous.

the gym was also clean and tidy, and was conveniently located across from the elevator

the gym could use some updated as well

efficient and friendly staff. breakfast is the best nice and clean rooms.

the staff was very freindly, breakfast was great and our room was excellent.

the pool was excellent the beds were absolutely the most

we also selected late check out and it was extremely easy & convenient

no towels for pool they were out all weekend.

issue was bar was understocked and bartender under experienced

wanted the bar to be open

location fine. pool ok. slept well.

breakfast was small but good

pool, location.

breakfast could have more varieties of juices, and more fruit like cantaloupe or bananas, they only

no everything was great. if any kind of criticism i can give maybe the breakfast selection.

breakfast was good and coffee was always fresh

great room, very clean and comfortable. loved the pool too

like filling out breakfast sheet every day but the breakfast itself was awesome

nice outdoor pool that my kids enjoyed

liked that the hotel is clean and the staff is nice and approachable and the free hot breakfast

the tablet to pay for snacks at the little snack bar wasn't working right for me

area was really nice & clean nice snack & quick meal options for purchase down in the lobby & bar seemed

was great and also they allowed me a late check out which some hotels won't give you that courteous

newer facility. large room with kitchen. lobby coffee was good.

the complimentary breakfast was delicious and offered a variety of options to suit different tastes

the hotel was dirty - in the elevator, our room, the gym

indoor pool was prefect but the smell or chemicals that were in it were horrible left my kids swimwear with a foul smell

room was huge, the building was brand new, the staff was nice, and the breakfast was good

pool being closed because we had a kids birthday for that reason.

didn’t like that the pool looked bigger in the picture and that was the only pool but my child still had

the swimming pool is small but good enough for the kids

gym was well maintained and clear

as expected, the staff was wonderful. the hotel was clean. breakfast was great.

great stay! facility, room, pool, and breakfast was excellent. all staff were kind and helpful.

great breakfast nice rooms

that it had or bar and the stuff was very respectful

but just be wary of parking because of of so many other hotels around

staff were friendly and attentive pool area was large and well kept room was spacious for two

the fire spit and outside sitting and pool area are really nice as well

told that due to covid restrictions and the absence of a four night stay we were not entitiled to room service for any laundry issues

was pleasantly surprised although there was a problem with my pet and the room requested prior to checking in

time to shampoo the pet friendly room carpets

was lacking, pool and gym were mediocre, wish there was a more extensive nighttime menu/snack

pool area was not kept very clean

the pool was great

the kitchen was fully stocked with everything we needed to make a meal if we didn’t want to go out

is fur-baby friendly:) and for an added bonus, they also have a onsite gym and complimentary laundry facilities which is a huge bonus if you’re staying for an extended period and/or pack

new, clean, large room and small kitchenette. bed was fabulous and will be coming back!

the room was very clean! bed was pretty comfortable. staff was nice! breakfast was great!

guest laundry was super handy

convenient location/gym/breakfast

go in the pool because it was closed by time we got in from traveling and after the competition

they have a pool table, pool, fitness room in which we did not utilize but was available

excellent amenities with breakfast, a gym, and business station

they have games for kids and families play

the room was clean and spacious. the refrigerator and kitchen sink was a nice touch.

stayed longed to use the facilities because the day we left it was extremely hot & a dip in the pool would've been nice

fully stocked kitchen is awesome for extended stays

i stayed four day with two kids and two adults you can imagine the amount of trash i stayed with

pool was not open and therefore it should not be mentioned as an amenity in the booking

peaceful surroundings. excellent breakfast. comfortable bed and pillows.

and in the evening, at the lodge (a common room with games, a bar and adirondack chairs) you can enjoy the sunset over the river

were taken by surprise, enjoying the tours, dinner in the restaurant, cocktail and snacks, the pool, breakfast, picnic basket, wine and more

very nice bar at the lodge with weekend live swing jazz duo when we stayed there

love the hotel and the fact that a tour of the plantation house, cocktails, and breakfast are included in the price

thick towels. clean bath. the small kitchen.

have kitchen and fridge in the room which is very convenient

efficiency without kitchen/kitchenette equipment, poor condition of room, trash around facility the staff i like

the kitchen area

have kitchen and fridge in the room which is very convenient

was wonderful from the front desk to laundry staff

didn't try the breakfast nor the wifi

location/quiet/safe, cleanliness, very friendly staff, and ev chargers.

more breakfast variety. just a suggestion. i was content with their offerings

hour coffee station,breakfast set up

breakfast options were very good

staff were great, free parking, decor was amazing, pool was free to use.

pool, pool house, bar and the live music was amazing

swimming pool plus free parking on site

the impeccable retro decor, the clean room and comfortable bed, the keurig coffee, the on-site bar with music (but the rooms are out of range of the noise, don't worry

the pool

staff in kitchen seemed a little distracted

food kitchen staff lacked a customer service mindset and made me feel like a burden instead of an

staff was very accommodating and even changed our room when it was too close to the pool

the breakfast i was superb, as well as everything else was.

breakfast and location

we loved the hotel interior decor, room and bathroom size, shower, big refrigerator and all great kitchen accessories

pool wasn't heated at night

the breakfast could have been a little better but overall it was ok.

waste from breakfast. pool was not too clean

breakfast was poor. not many selections.

the pool and use of grills was wonderful

came with almost a full kitchen, dining table with seating for four, two queen beds and arm chair with foot stool

the protein options at breakfast need to be addressed.

the big bbq grill on the back deck by the pool

loved the kitchen and desk, bed was comfortable..

breakfast was great, people were nice

the appliances. working but old, the breakfast selection nothing but coffee

tv had a black line down the middle and because of covid there was no breakfast.

accessible pool

dog fee even though it was on the pet friendly free site nothing close by open late night just a waste of money $32

breakfast was good. every staff was very kind & helpful.

the breakfast offered several options and was fully stocked

breakfast was great! enjoyed the pool and gym area.

very appealing foyer and pool area

the pool was amazing, we used it everyday and it was the highlight of the hotel

had a kitchenette but there wasn't any cups, plates or silverware

just wish that there was breakfast while i was there but i do understand with covid and the new construction renovation

could have used better lighting in kitchen area too

we loved the breakfast! our suite was great!

they offered breakfast such as waffles, cereal, juices, hard-boiled eggs

i am a small breakfast eater, the menu worked for me

breakfast not intercontinental

breakfast did not meet my expectations, i really expected more, there's literally a waffle house

breakfast at 7:00am was a waffle maker with batter, a toaster with no bread, apple juice that

breakfast was as advertised

shower was okay. should have been cheaper with no breakfast or pool or gym.

i got a chance to use the laundry and that was also

free breakfast and gym

didn't know the manner of pymt for laundry services until arrival downstairs and discovered payment was all quarters and not accepting

friendly staff good value good location guest laundry

only thing i liked was that they didn't charge an additional pet fee which is somewhat hard to find among the pet friendly hotel options

there is a nice swimming pool

pool was clean

the pool was enjoyable

i loved the pool and location

kind staff, clean, comfortable, excellent food, easy highway access, parking and do much

t i understand why)

had their pizza delivered via room service

i wish the pool was indoor.. but it was still awesome

great location, clean rooms. late check out

helping me check- in early because my husband was having procedure at hospital to helping with breakfast next

room was well equipped,the beds very comfortable,the pool was clean and the area well kept

poor gym equipment

good location and the breakfast was very good

the breakfast was outstanding and

pool was outside, so had a little debris from trees that was there for a fee days

and very clean room, breakfast options are tasty and many, free and enough parking, professional, helpful and friendly

very convenient for a family with kids

and it was nice to have laundry

breakfast had plenty of variety

breakfast was amazing the pool so clean and huge

had a large room facing the pool

loved that i could travel with my pup to this location as well with a reasonable pet fee

breakfast was not bad

it was very clean and the bed and pillows were comfy! great staff and nice breakfast

the breakfast is wonderful with pancakes and waffles selections boiled eggs etc

i like the late check out

wonderful breakfast

currently do not have a buffet for breakfast, it's a bagged breakfast

staff is nice and helpful, they help us get early check in

the only thing i liked about the place was the main lobby on the 6th floor and the gym

clean, amazing rooftop bar area with games for the kids

bar and gym

bar and outside areas were great. gym also good and starbucks a bonus on the ground floor.

on the sixth floor was an interesting touch, and that’s also where you’ll find a cozy bar serving drinks and snacks

clean - comfy bed, great shower, tvs in bedroom and living room, excellent bathroom, great kitchen facilities, including a washer/dryer combo that was handy

i loved the spacious bathroom, large closets with iron and robes, full kitchen, dining space, two tv's, a living room with a pull out bed, washer/ dryer, and lovely

i liked that it had everything you would need even though we didn't need a full kitchen

2 tvs and lovely stocked kitchen

they an above average supply everything you’d need in the kitchen for a longer stay except groceries

there was no room service due to covid

the location was great, very clean and good sized rooms. the rooftop bar was fun too.

the room was comfy and cosy, the lobby clean and also the outdoor pool was neat

no room service after 9pm

access to the rooftop bar and shuttle were not available due to the pandemic but that obviously is not the fault of the

that it had laundry facilities & was close to everything.

the bar service was awesome and the ambiance of this hotel was great

was only one small laundry facility, very small and with no quarters machine to change money to function the washer

the included breakfast was excellent

bar restaurant closed to early

she was great with my kids and gave us better info about the area then the information center

there was a children’s hockey tournament and the kids were running and screaming up and down our hallway on the 4th floor all day and night

ddle aged women from new york i believe) was wonderful, very friendly and kind to us & our 2 kids

traveled with a child and used a pool twice a day, the room was spacious enough and we even have a big terrace where we had

wifi was spotty at best in the rooms

property has pay laundry facilities on-site

nice new facility, good pool, gym and friendly staff

swimming pool, gym and laundry facilities a welcome

the breakfast was great.

hotel was very conveniently located to walk the city; the room was spacious and had a full kitchen with dishwasher, fridge and microwave and cooktop; the breakfast was varied and hot and

location, cleanliness, breakfast offered

the breakfast was outstanding

pool is not senior friendly as there is not a walk in area

location, free breakfast, the pool

loved the staff! so friendly and helpful! comfortable rooms and great breakfast!