apartment-type facility, plenty of parking, all furniture and facilities in excellent and functioning order

there was a kitchen.

breakfast was a delight due to the cheerfulness of the staff

excellent breakfast and great location

wonderful location, nice balcony and parking, quiet room with kitchenette.

the breakfast staff is friendly and the food was great

staff, perfect location to galleries, restaurants, shuttle to destinations within 2 miles, pleasing breakfasts

the gym and laundry were a welcome addition

and restaurant bar area are warm and inviting

) us, and the kids were running around, jumping and screaming when we were trying to wind down at night

required valet parking

the restaurant and bar staff are friendly, great food and drinks.

fitness center was fine

i wish there was a direct line to housekeeping and shuttle services.

from the valet to the young lady at the spa facilities

as well as happyhour and breakfast at the hotel

it would have been nice to have room service

the rooftop pool, hot tub, and bar have magnificent views

free drinks and rooftop pool was extra perks

our room was below the gym and we could hear some activity early in

the room was at the opposite end of the lobby, so having kids it would’ve been nice to have staff be more mindful about that in the future for other

i loved the windows it felt a little more homey. it was very comfortable for me and my kids.

had a reservation for four adults and three kids ( one room with two large beds and another room with one bed)

the location, the staff was friendly and the pool was nice and warm

parking on site (tho there was an extra charge) beautiful, clean room with comfy bed and a nice pool

fabulous pool area

inn and spa at loretto was exceptional

we used the gym and it was very efficient

erything we ate was delicious without exception) and a very cozy bar in the lobby

the bar staff was also very welcoming

friendly staff, early check in and extended check out

living area was so incredibly cozy and beautifully decorated, the functional and well-stocked kitchen adorable, the bed was so comfortable

the living room was very enjoyable and the kitchen quite adequate

great place for a long stay as has kitchenette

most everything, especially staff. kitchen with all dishes and cooking equiptment was wonderful.

the pool and hottub were closed

enjoyed the well equipped kitchen - it was small but had everything we needed

pool: hours need to be longer into the evening; also the employee (21 mar, fri) just came in at

it had a well equip kitchen, with plenty of dishes to last several days without having to run the dishwasher, plenty of

cleanliness, comfort, adequate kitchen supplies, quiet, close parking

i say great for kids

not have a chance to check the fitness center, but we all like the room and the hotel itself

the rooms were clean, extremely comfortable, the hotel service staff including room service, restaurant, bar, valet parking, and bell hops were excellent

we love la fonda and the spa is amazing too! do the body scrub w message!

comfortable bed, big screen tv, free wifi, convenient location

the restaurant and bar was very pricey. we eat at other restaurants

we ordered room service one night and it was lukewarm at best. however, it was good.

) from room service, but an exchange was handled quickly

valet service for our car made it nice as parking is limited and can be hard to find

we had a great time there and the restaurant and bar are also

i arrived in town at 10am and had to wait until 4pm to check in as they wouldn’t accommodate an early check in

solved a room capacity issue in a friendly and proactive manner, excellent restaurant and bar and the location can't be beat for a great tourist experience

once in my room the restaurant kitchen was next to the room

the restaurant and bar in this hotel was super easy to get a quick bite and drink when you don't want to be out in the

had a room with a fireplace and a bar area and a separate sleeping room

there is an amazing cocktail bar in the same building where the bartender has created all kinds of unique infused cocktails

breakfast, fireplace

the room, the breakfast, the seating areas throughout the hotel, the southwestern decor

the staff were all very friendly, the rooms were cute, and breakfast was delicious

the heated floors in the bathroom, the patio outside our room, the restaurant 20 steps away, the breakfast was fabulous

i would have liked a hot tub on property. the spa was at a different location.

$25/night pet fee is a bit high. slippers would be nice with the very cold tiles!

$12 per day amenity fee & $25 per day pet fee a little high.

comfy bed. efficient kitchenette . easy walk to the plaza. great breakfast. friendly staff.

love my room n the small kitchen but helped a lot

i have displayed our mini tile in our kitchen

facts that the entire menu from the restaurant was available for room service was very nice, location of room near door made it easy to take the dogs out for walks

my regret, i didn't have time to use the spa facilities

shuttle service great

side note- continental breakfast should be free, not 10$

really appreciated having enough parking space to park the car with a small trailer attached

2) bring your dog with no extra pet fee

clean, great bed, friendly staff, early check in accommodation, amazing location

we were so thankful to have a laundry room right next to our room so that we could do a load of clothes right there

hotels on cerillos in santa fe have kids working the front desk -- average age 15 - 19

i arrived 10 am on my check in day and was told that early check in was not possible

the customer service from the bar from 8-10 pm. swimming pool full of dry leaves.

the water pressure also thought we were gonna have breakfast burritos did not stayed 2 days

hacienda is the nicest hotel with spa we have stayed at in santa fe especially for the $--- night vipprice

love the breakfast and evening wine. staff very helpful

also the continental breakfast was ok, not hing

service, continental breakfast and happy hour made our stay extra comfortable and leisurely

pool and spa were lovely

was dirty , bed was sagging at the middle , room service was ok , we always had missing towels , no soap, no wash cloths

room service, etc) that was out for a while

the pool was closed for maintenance, but, since it was mid march, i doubt anyone would have anticipated

they did not have room service which was disappointing

the pool was closed but it of course wasn't the hotels fault.

everything was perfect! the pool and bar were our favorite things. quiet rooms.

roof in the hotel room was collapsing, the wifi that i paid for daily didn t always work either

me but seems like a lot of hotels class themselves not as hotels but as resorts if they have gym or

charges every night for wifi and parking didn t seem appropriate especially when you don t have a car nor brought a

hallway was also quite noisy room service took almost 3 times the quoted time and was

i have more compliments for the breakfast, it was excellent

fun dining with piano bar entertainment

other breakfast plans, just grabbed some fruit

breakfast was complimentary as well and so

the hotel has a great breakfast and restaurant on site

fe until well after midnight, but the night manager made sure to meet us and helped us arrange a late check out for the next day

when i pulled the cord to open the blinds in the kitchen window, the entire blind fell down

lovely room which even had a kitchen and private patio which we did not expect.

room was big, with a kitchenette and a very comfortable bathroom

i loved my spacious room as well as the delicious breakfast

the game room and the gym are a nice plus

the pool was closed for maintenance.

we enjoyed the suite layout and having our own kitchen

can't speak to the amenities (hot tub, pool, gym, etc

we loved the pool

so that was a plus for my kids love of popcorn and leftovers from dinner

too many kids at the pole, but not sure how they could fit that.

had fun at the bar talking with great people and listening to live music

the pool was a plus along with the laundry room

the room smelled awful (think middle school kids locker room)

the breakfast choices were very poor.

comfortable bed, pleasant housekeeper, nice big pool. i would come back again.

i liked the food selection for the breakfast

the pool and yard was amazing

covid bag breakfast

had me park where they could keep an eye on it for me

courteous early check in was a big plus

was very professional and worked with me on a place to park, i had a little

many kids swimming without adult supervision

motel was wonderful with a large pool area and views of the mountains

wait for early check in was exceptionally long but no fault of the facility itself

pool, hot tub, gym

i wish there was a bar on the bathroom because i was there with an elderly father.

morning breakfast was delicious, great food products and clean area

especially enjoyed the pool & spa in the evening after touring the indian markets all day…

the pool can use little dusting and cleaning

clean, comfortable, good breakfast, friendly staff, nice hot tub and pool

no breakfast

pool closed

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

and the breakfast room was very nice

we enjoyed your hot breakfast!

they had their gym open by appointment which was good

breakfast burritos, laundry facilities. they even have a shuttle into town. nice people

i liked the room, there is a laundry facility and great breakfast. also a fire place.

the small gym had satisfactory equipment

also, the breakfast was good

flyer had contradicting times for the gym

room was very cold 2) pool closed 3) fitness room closed 4) no hot breakfast 5) hallway floors had snow on them 6) elevator was freezing

decision to stay here was the shuttle service (free) to the airport

we had to take the cushions off the sofa and make into two beds for the kids

breakfast as advertised but many others in star category and price range and location are offering

if your upstairs guests have kids, you can hear every single step

parking situation was pretty tight

great stay comfortable rooms good breakfast

amenities and there being breakfast

some items i left in the bathroom were taken by the room service

breakfast area and pool were shut down due to covid concerns

we really liked - our room and the hotel facilities were to a high standard - especially the laundry (clean clothes after 4 days living out of a suitcase)

hot breakfast with plenty of selection

our kids took the grandkids to the pool and came back pretty fast

variety at breakfast,pool was clean and was great to be able to swim and soak until 11pm

many loud kids at the pool

my kids liked the breakfast

my kids liked the breakfast

pool was nice and clean. food was good. coffee was better. staff was very helpful and polite.

pool , hot tub, breakfast

the room was comfortable. the grab and go breakfast was nice.

at the front desk was sooooooo sweet and helped to accommodate us with early check in on a busy weekend

breakfast area was being remodeled

cleanliness friendliness and convenience. great breakfast too

clean great pool staff fantastic very helpful great breakfast

the coffee maker in the room was nice since i left very early and did not have time for the breakfast

the breakfast was outstanding, the location was great, and the hotel was really clean.

we used the laundry facilities which were very good

wish the pool and hot tub were open until 11

i even got a load of laundry done

would like to have bacon with the breakfast.

ate some appetizers at bar which were very

staff, breakfast buffet, pool, cleanliness

it is a great location and they have a shuttle to take you downtown.

parking is not good. not enough room to park close by your door

i couldn't get room service on sat. morning till after 9:30.

i appreciate the ability to have our cats with a very reasonable pet fee

tv comes with netflix & youtube which was great for the kids

the kids enjoyed the waffle and cereal, otherwise they could have had an additional hot breakfast

kids were disappointed

breakfast could be better

location and quick acces to main streets, super nice breakfast and facilities according to city theme

good breakfast. great air conditioner. kids enjoyed the pool.

the breakfast was grab and go and that really helped when feeding the kids

parking spaces were a bit tight and only one entrance off of the highway and only accessible from

small but very clean and friendly staff. nice breakfast.

friendly staff good location good breakfast beautiful pool great beds

since i don't eat a large breakfast, the choices were

pool and gym amenities not available for use

friendly staff good location good breakfast beautiful pool great beds

kids loved the pool and it seemed clean and well kept

plenty of free parking; pool and small gym on site

requested a laundry bag for room but never received

additional charge for breakfast

great space in the room, well stocked breakfast.

laundry done thru hotel is very pricey

the pool

fresh water dispenser in the lobby instead of gym.

being placed under the gym.

the pool and hot tub are clean, heated, and not postage stamp size like many newer hotels

everything was ok, wish breakfast was served until 10am.

the spa service was good

they also have a five star spa on location

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

had talked with staff long before booking asking for spa pamphlets

great get-away!! spa amazing !!

convenience of getting to and from the casino. the spacious room.

having breakfast and an evening meal made it a nice affordable place to stay

the gift we were given as hilton honors members was cheesy, waters are free throughout the casino and hotel and that's what our perk was, 2 small bottles of water

next to a resort hotel+casino

very nice hotel. high quality. good breakfast

room service and food were the best

noticed) but

we would also have paid extra for a kid free side of the hotel, as there were a lot of kids who were loud and running up and down the hallway later at night

pool area was great

pool was great for kids, a bit cold but refreshing.