no free wifi

rooms were lovely and evening meal & breakfast perfect

parking was available but could be better felt a little unconfortable

the only negative - selfish people parking, taking up one and a half or two spaces at times

excellent comfy bed and pillows excellent breakfast

hear everything happening in the next rooms and kids running up and down the corridor

staff friendly and have laundry facilities

it was very comfortable for a family with 2 kids

nice staff at right off high street laundry service quiet

speedy turnaround with laundry

nice to have our own kitchen

all good! stuff was very friendly and helpful. parking included. thank you

the room is a bit dated, should be renovated, no spa or gym, checkout is too early at 10am, wifi doesn't work all the time with fast speed etc

parking was quite limited and we were lucky to get a space despite arriving fairly early for our

we were given a room directly off the parking lot

kitchen was great too and the coffee machine was a surprise

the restaurant / bar area is appealing, and open from approx

kids club very much enjoyed by youngest guest

sofa bed was not very comfortable for the kids

room - very pinterest as my kids called it

location, a lot of parking space, restaurant/bar available, friendly staff, late check out

food great,staff fantastic,spotlessly clean throughout ,no rip of bar prices,great location

room service would be an extra for this hotel in the long term, but even here the staff made

standard of rooms and cleanliness, super friendly staff, delicious breakfast with lots of choice

no room service for drinks.

crockery and cutlery from 1st night was not tidied away during room service following day.

furb needed roof

loved everything, staff, location, room, pool and spa we're fantastic

wifi was intermittent at best in my room

comfort...breakfast...staff...pool...

room 14 was great size for kids, with dividing curtain

we ate at the hotel on both of the evenings that we stayed, in the bar area as we had our dog with us, food was super, reasonably priced and the service was good,

plenty of hotel parking

hotel, friendly staff,excellent location, great bar meals and breakfast and best of all dog

call from receptionist enquiring if i was coming down for breakfast never experience this before room service excellent x

the bar staff

of the hotel have lovely views across the loch as does the restaurant and some of the reception bar areas

everything that we expect was on offer at the hotel for breakfast choices.

the bar closing time

incredible view with a delicious dinner/breakfast

had an amazing stay at the hotel, the staff were very accommodating and let us have an early check in as well as a late check out

dining options and diner time (the only real dining option is formal and not adapted for young kids) (-) we thought it is strictly jacket for man, and we would prefer to be separated from families with kids as much possible (+) food was excellent too - not just the fancy meals but even simple stuff like the kids menu pasta (-) kids eating off a coffee table not ideal and strange mix of elderly couples clearly displeased at

the room service is not available to the rooms located in front of the walled garden

at the hotel, the staff were very accommodating and let us have an early check in as well as a late check out

, the staff were superb nothing was to much trouble and so friendly and welcoming, we got room service outstanding, and so was breakfast i will highly recommend it to everyone, we will

kids loved the bunk beds. it was super clean and had everything we needed for our short stay.

kids and husband enjoyed their burgers and pizza and can’t complain when the kids meals are free

clean property. friendly staff who went out of their way to facilitate an early check in.

the food was lovely in the bar but would have liked a small kids menu

there is a lounge room with a library, perfect for a drink, and there is even toys for kids

there were toys for kids to play with

the restaurant / bar had a suprisingly good choice of food on the menu (including kids menu)

bar and residents lounge were cosy and staff were so friendly and helpful

we enjoyed it, dogs, kids and all

convenient parking off street

all staff amazing they got room where kids can play on rainy days

bar prices changed sometimes, the same girl charged me different prices for the same 2 drinks when

finally, the wifi was a little slow and took a little coaxing to get things to load on my phone and laptop

bar and restaurant just what you wish for

it was really cold despite having the heating on. the wifi didn t work.

scottish breakfast was really good as well

good free wifi

atmosphere friendly and helpful staff location is stunning great parking clean rooms great

no wifi at all during our stay, but not the fault of the hotel.

the hidden garden spa was a nice touch

the living / common spaces were gorgeous and spacious. the outdoor spa area is a bonus.

was nice and relaxed, room was lovelly it was nice to relax and not have a tv to stare at in the bar for once and make conversation

we loved the small bar in the main floor lounge and relaxing in the living room with a game of chess and breathtaking

loved the bar & restaurant, very nice and funny staff

inconsistent room service

room service could have been better

location was fantastic, great choice for breakfast and excellent coffee in the bar.

staff kindly prepared a room for early check in

plenty parking, great food and friendly staff

restaurant, bar and dining area were beautiful with great view of the lake and mountains, great food, super

only downside i could find is the stones on the parking space as i was worried they would put a hole in our tyres, but it all ended out to be fine

setting, lots of good local food , great customer service and lovely pool/sauna area

the hotel s atmosphere, from the cozy bar and lounge to the well-appointed dining area, added to the overall delightful experience

can improve wifi

the breakfast service was amazing

truly stunning location, a super hearty and filing brekkie, super friendly and even a cheap ev chargepoint for my car, perfect

the location is amazing. the breakfast was a perfect start to a day of hiking.

breakfast and dinner were really well done and the staff was very attentive and friendly (didn't

wi-fi only available in main bar / reception areas, not bedrooms

wifi didn't work

parking is on a slope, so a little tricky.

wifi in our room was very limited, but it was better in the main communal areas downstairs though

weak wifi

the bar and lounge areas are very nice to sit and read with a coal fireplace

good choice for breakfast

bar was not too well stocked - but that was a minor quibble

we arrived at the hotel, the first issue we had was trying to get parked, not enough parking spaces

parking available

dog, scruffy at rear car park, out front was scruffy and old fashioned, random mix of furniture, bar area no windows and small, 30 fee for taking dog, orange cordial at breakfast not fresh

food is excellent whether bar lunches, dining room dinner or breakfast

food is excellent whether bar lunches, dining room dinner or breakfast

loved the huge log burning stoves in the lounge and bar areas

breakfast was superb - as was all the food - culinary excellence

really comfortable. great staff - thank you breakfast ladies! superb food