the location is just over the bridge at the boat dock and across from a park

pad did not work, parking lot small so difficult to park a truck or suv

nice sunset views adjacent to public boat launch and park

room service didn t always arrive hot and couldn t heat it up

nice to relax around the outdoor pool and bar area especially when they have live entertainment

we did not eat there but had drinks at the outside bar and the young lady out there was very talkative and did a great job too

also, no room service

the pool overlooking the ocean and our balcony with the amazing view of the beach and dock made us all

) plus there was kids running up and down the hall all night

asked for a late check out, got back to the room before the regular check out, and our key didn't work

hotel was clean, the pool had free towels to use, plenty of beds and chairs

did not get room service 1 day and had to call for

was loud but that was from other guests it ws just really packed with lots of families with young kids and dogs on the holiday weekend

my kids were looking forward to using the pool however it was unavailable due to construction

bigger gym..gym wipes for equipment

beautiful hotel and pool. friendly staff. clean

there is no pool, gym, restaurant

no gym over priced

the gym was very clean and well maintained

pool isn't very big, our kids struggled to keep their distance from other guests at the pool

the gym was great for all i needed and the laundry facilities were really convenient and free, which

free shuttle to the

a pretty nice gym, with more equipment than other hotels we’ve been to

but my favorite part was the pool was heated

room was next to pool

breakfast and different options daily not same thing, friendly staff not one staff member said no

pool was a little smaller than anticipated but we ended up going during bad weather anyways so

great beds, breakfast too early for us . great staff and good place .

pool and the clean room

it's a suite which had a sofa, kitchen and 2 tvs.

the studio rooms were spacious .free parking , good for families with kids .have lundery rooms.

no towels in the gym. no towels in the pool area throughout the day.

was comfortable , well appointed, relaxing, coffee and breakfast was very good ,the surrounding (location) was awesome

complimentary breakfast on door everyday, champaigne when i checked

wish i had been told when i checked in there wouldn't be room service (meaning cleaning of the rooms every morning) (+)- staff - room service - location!!! - room was very comfortable and spacious (-) we ordered it through room service (+) room service was still available, making it my perfect 2 night stay (-)room service - special order wine was delivered and waiting in the room as expected when we checked (-)dangerous flooring. room service (cold food and soggy dessert.) (-) no laundry service, shower pressure was bad, hot water was iffy, no room service (-) 1) there is no in room service (-) staff was nice but room service was lacking

of everything and walking distance to main attractions and restaurants; free breakfast; free wifi; attentive

wish breakfast had a little more options

we had no wifi in the room on the first night

breakfast was wonderful i also like that their was 3 location you could have breakfast

i'd prefer a place with room service so a meal could be ordered if we are too tired to go out.

room service, household staff and valets were excellent in their service

breakfast was wonderful

the wifi there is horrendous.

location, beautiful room, breakfast, wine and cheese and cookies and milk all were excellent!

staff are super friendly the inn is super cute the jacuzzi pool is refreshing breakfast and cocktail hour were amazing

the continental breakfast could have been better

breakfast was very poor

happy hour with free food and drink, the variety of breakfast items, different each day, the warm pool

breakfast was not appealing to my diabetic needs. but my wife enjoyed it very much.

breakfast was very satisfying and the location was perfect for exploring charleston

reception so friendly and helpful, lobby and bar tastefully done and great to relax and enjoy a cocktail or just sit and read

didn't eat the breakfast

hot grits & toppings on the breakfast bar made my dayud83dude0b

and crying kids whose parents couldn t control and didn t care about other guests

fabulous breakfast

breakfast, evening happy hour, cookies-couldn t ask for more

like warm-ups from walmart frozen section, same for other pastries, no hot breakfast options, not kids friendly as well

breakfast was ordered for room service and was very good

fitness room was under repair- was not disclosed at booking

the full kitchen was a plus as well

the kitchen is well equipped and makes an extended stay in charleston extremely convenient

needed coffee filters in the kitchen. satellite lost connection.

fitness facility

outdoor area could have been more comfortable seating, bar service outside

an added bonus, especially if combined with some limited ability to have the meal delivered ala room service

minibar or room service

room service was wrong multiple times

amazing room service by a 4 star restaurant

enjoyed the butler service bringing included breakfast to room in the morning as well as the free snacks and waters in room

on the breakfast

we loved the complimentary room service breakfast

room service breakfast was ok but not as good as i had hoped

only were we welcomed with a delicious welcome drink, but there was a complimentary mini bar with many non-alcoholic drinks and snacks (nuts, crisps, chocolate covered nuts, biscuits and (+)everything. the team on reception, the doorman, chuck our butler and the bar team (+) enjoyed the in room included breakfast and the cool speakeasy style bar in the lobby (+) the welcome cocktail, the cozy bar, the awesome books in the bar (that we actually look through), complimentary snacks and drinks (+) nice bar located in hotel to grab a nightcap before retiring (+) decor was awesome and bar downstairs was tasty (+)) bar was fun with excellent craft cocktails and delicious daily afternoon cheese reception (+)of every member of the staff loved the knowledge the staff gave to make my trip extra special the bar was wonderful quiet and comfortable perfect location for seeing everything we wanted to see

best bar food we've had anywhere.

my kids loved the pool, which is an indoor/outdoor pool so can be used in all

great staff early check-in amazing location great restaurants . nice pool ,gym and outdoor areas

the pool and gym were also awesome

heard a lot of noise in the hall because the entrance to the pool was by our door

even if you do not stay at the hotel do yourself a favor to check it out - great bar in lobby area - also the roof top pavilion bar is a great place to relax, have a drink/small

room service food was outstanding

the nice room service. thank you. the front desk. thank you.

food was delicious and the bar new how to make great

gym is pretty limited

breakfast buffet had plenty of options.

on site laundry

very clean and comfortable room. early check in was made available to us.

there was no room service

from breakfast at the bar to dinner on the roof top every one treated us very well

gym was a bit dirty

decor coffee shop restaurant bar room was wonderful slept very peacefully loved shower next time we go we will do more

i did not like or appreciate hearing parents screaming at their kids through the wall at 11 pm

gym above) and being told about the free mini-coopers at check in instead of our last day

i could not call from my room to room service. i had to go to the restaurant each time to order.

covered parking and the staff was very helpful. the pool and the privacy

very small bar and food choices.

the hot tub jets didn’t work and the pool wasn’t the cleanest but was beautiful

drinks at bar were expensive, having to pay for parking.

nice view of the ashley river, kid-friendly shallow pool, convenient location

microwave breakfast offerings

i would not let my kids get in

great location, great view from the rooftop bar/restaurant, easy and convenient shuttle service

nice amenities, pool, workout room, restaurant, convenient location halfway between charleston and folly beach

the gym was barely functional

convenient rooftop bar and restaurant overlooking city, as well as a rooftop heated mini pool

the rooms are one of a kind, the service spectacular, and the picnic basket breakfast is the

concierge made sure we understood all of the amenities -- from daily happy hour, to the lounging pool, to in-room breakfast just to name a few

breakfast basket was amazing

rooms are beautifully decorated, comfortable and we loved having the full kitchen

great hot and cold buffet breakfast each morning

location, location; charm of old house; clean and quiet; free good breakfast and 4 o'clock wine and cheese party at the top of the hotel with nice view of the

the free breakfast and wine tasting hour was a big plus!!

they can give you a pass for gym access a couple of blocks up

breakfast in the solarium each morning was

pool is

the check in staff were exceptional at offering me a choice of rooms, i loved the rooftop pool and the lobby is absolutely brilliant

bar area floor needs maintenance

location was great. middle of everything. pool was nice.

quality of the bar could stand some improvement.

the wifi was non existent at times, very slow and difficult to work on.

staff was super friendly, the pool and bar were beautiful and the location was center of everything

great hotel in a perfect area! love the rooftop bar and pool!

pool and bar were amazing

next time when i bring the younger kids we will use the pool i am

in charleston (location is society & king st) courtyard with water fountain is so peaceful the bar and restaurant were also beautiful and it was just a great vibe

i like the historical feel of the hotel. it was very quaint with a beautiful lobby and bar area.

we did have a disappointment with our morning breakfast order

the breakfast ordering system with the qr code.

the complimentary boxed breakfast was good - excellent local pastries

breakfast was perplexing

also loved having access to laundry in our room

advertise that they have a gym, but it was rather neglected

pool was ice cold!!! nice pool area but the water was cold.

asked for early check in, was told i could check in early; but was told by another front desk person that i

coins at reception for the laundry

the eggs at breakfast didn't seem like real eggs.

early as indicated in my request for early check in

a family of parents and 2 kids would probably fit just fine, but for 4 adults, i would suggest 2 rooms

everything . the room service is the best i have ever had .

good wifi

be given more than 1 bottled water a piece, or complimentary bottles should be available in the gym

loved the staff! so friendly and helpful! comfortable rooms and great breakfast!

breakfast was excellent and the area was quiet.

the pool

room. staff( jessica). gym

gym and pool also good plus pool area bonus

breakfast options quite niche

charming property, customer-focused staff, exquisite dinner, delicious breakfast.

comfy bed, nice breakfast, welcoming staff, definitely best of charleston

the rooms, both the bar and dining room were very loud, (including the voices of the staff) the choices in food, for

the breakfast buffet was the nicest i've had in a

great pool, great food and bar as well

big rooms, nice pool, nice bar, nice front porch to relax on, key entry to hotel.

awesome location .. clean…front desk staff great…very nice inside…nice pool

great location and good facilities with pool and gym.

hotel has a great location being right across from marion square, ample parking, a pool and is very clean

the restaurant and bar is not part of the hotel

the hotel rooms are perfectly designed, with a small kitchen included

having a mini kitchen in the room was great

the only restaurant/ bar option is the restaurant next door which is only open in the evening

i was there for 3 nights in a kings suite with kitchenette facing a brick wall that blocked the light

i do not eat breakfast. however, i had coffee in the patisserie, the room was quite comfortable.

hotel gym is too small and not much equipment

hope did better pool and the gym. too small

rooftop bar and pool are awesome and quaint, small but adequate fitness center

bennett is definitely a high end property with many amenities

from the staff, to the beautiful room, delicious restaurant, spa etc

complimentary coffee & tea in lobby was nice, had an excellent spa treatment

after returning from dinner, we approached the hotel bar

a negative, but would have loved if the roof top was open, and if the facilities had a bigger gym, with saunas

room service menu was meek. very few options but ice cream was a 10+++

the hotel was very nice---breakfast was amazing

manager's cocktail reception was a nice treat, and the young lady tending bar was very helpful

free breakfast and full bar happy hour social

the room was very dark and the pool area is somewhat smaller than expected.

should also be a indoor pool like most embassy suites and the atrium area should be where the bar and restaurant should be, not in that small corner

breakfast was great

wonderful location combined with friendly staff, good breakfast and comfortable beds.

all the amenities, pool, breakfast, gym, etc

slept in mostly, but knowing that breakfast was available was comforting

rooms were great and pool and gym good

staff efficient and helpful. great pool. rooms clean and comfortable.

the pool was advertised as being heated... it was not.

requested a late check in and asked that we would still get the balcony we asked for and were told it would be

bartender in the roof top bar was rude

had everything we wanted. pool, bar, shuttle,clean and close to downtown.

the gym facilities were great for a hotel gym and the hotel valet service was fantastic - so efficient

secure door locks with a metal bar to block entry to room

had the luxury one bedroom suite with a full kitchen and a separate bedroom, big bathroom and even a washing machine and tumble dryer

the gym was clean with new equipment

in suite laundry and very clean spacious rooms w fabulous shower.

the view of the pool and harbor from the room's balcony was wonderful. the room was beautiful.

want to use the pool which is open till 10 after 7 tons and i mean tons of unattended very young kids that were maybe 4-7 yrs old running the place and ruining the vibe

wish the spa had amenities

guests took over the pool area and fire pits and were very loud late into the night

the spa was the best we had ever been to and the pool area and bar were great as well

limited menu, no room service and food at bars were sub par

were there for 3 nights and the rooftop bar was closed for 2 of those nights for private events

love it :) pools were wonderful, fire pits were wonderful, food was wonderful, the staff is wonderful

the shuttle bus to downtown

also liked shuttle service to/from downtown charleston

great breakfast, very affable personel, and great location that is close from the action and the historic

breakfast ample

very nice, clean, breakfast great and location was great.

the breakfast was very good for a buffet .

fantastic breakfast every morning, laundry service so fresh packed clothing, small bar to relax in evening on

place was immaculate from the entry to the pool area and rooms

also, a lot of people seemed to order room service, and the trays left outside rooms would be left there for very long periods of time,

wifi was poor took forever to connect and then you would loose it a a few minutes

the other negative is wifi speed

didn't like the choices for the kids channels that were offered

breakfast was great. location was good. gym was good and laundry room a useful facility.

love the gym, the laundry facilities ;)

and anneisia) delicious breakfast included with stay proximity to various tourist locations pour bar on site indoor

the breakfast was outstanding. the staff were the nicest people. nice gym too.

location is great, easily walk through all of downtown - the rooftop bar was super fun with a beautiful view

2 tvs and lovely stocked kitchen

i liked that it had everything you would need even though we didn't need a full kitchen

clean - comfy bed, great shower, tvs in bedroom and living room, excellent bathroom, great kitchen facilities, including a washer/dryer combo that was handy

i loved the spacious bathroom, large closets with iron and robes, full kitchen, dining space, two tv's, a living room with a pull out bed, washer/ dryer, and lovely

they an above average supply everything you’d need in the kitchen for a longer stay except groceries

breakfast was outstanding

staff is nice and helpful, they help us get early check in

the hostess at the breakfast bar kept the area clean and well

the breakfast was pretty lame

currently do not have a buffet for breakfast, it's a bagged breakfast

we really like the large pool and having

our room was near the laundry room in the back building

com the pet fee of $30/night is one of the highest we've ever seen, and then to add $6

machines not working properly/another washer needed in visitor laundry area for a hotel this big

was not able to the laundry

bar and outside areas were great. gym also good and starbucks a bonus on the ground floor.

loved the gym and the common area

on the sixth floor was an interesting touch, and that’s also where you’ll find a cozy bar serving drinks and snacks

stylish design and fun games at the lobby, also appreciated the gym

clean, amazing rooftop bar area with games for the kids

breakfast was amazing

breakfast was absolutely the best part hands down

the location, price, and awesome breakfast!

the pool was clean

(plantation, beach etc) driving and parking into the city was easy, or a water taxi is a neat way of getting

could do much better with breakfast.

i asked for a early check in and was told they could not guarantee but would do their best and text me when the

location, wonderful grab and go breakfast, easy parking, comfortable beds, lots of hot water

the location on shem creek adjacent to park, boats, restaurants

no breakfast due to covid-19.

the maintenance, kitchen, bar and cleaning staff were friendly and welcoming

outdoor pool was not heated so while the days were warm and sunny, the pool at this time of year was

great staff, great pool, great bar and restaurant

we had a wonderful stay, beautiful pool, close to everything.

it wasn’t a very nice pool

eggs, sausage, breads, and an oatmeal bar for my vegan daughter

no sink in bar area.

great hotel! loved the laundry and breakfast.

the laundry wasn't working at first and we had to go to the laundromat once

very clean and comfortable room. my kids enjoyed the waffles with breakfast.

helping me check- in early because my husband was having procedure at hospital to helping with breakfast next

was undergoing major renovations that negatively impacted the cleanliness of the common areas, gym, lobby bathrooms, etc

gym is open

room was well equipped,the beds very comfortable,the pool was clean and the area well kept

express is the only hotel with a open pool and room delivery free breakfast

has everything you'd need for a long stay, including a sitting area, storage space, work space, kitchen with sink, full-size fridge, dishwasher and microwave

free breakfast

the pool was nice enough for the kids to play in

loved the room & amenities such as grill to make meals on, pool, & fire pit.

bed sheets and towels need to smell laundry fresh like that in marriott suites.

i loved the spa tub

the gym was pretty nice

great salad bar and breakfast bar

though we didn't try it, the on site restaurant smelled amazing and they send your meal via room service right to your room

was far away from town area, and had a weird smell like old dingy laundry smell

staff, great facilities, hot breakfast

short on parking spaces

the staff, breakfast, pool & overall feel! very clean and cozy.

great hotel had a gym which i like and had a good breakfast menu

breakfast had lots of variety and was tasty

staff courteous and friendly, delicious hot free breakfast, nice room, most comfortable bed

pool is small, but it was refreshing to be able to swim our last day there before we checked out

laundry facilities, pool

gym, ample parking

the breakfast was great in the mornings and you can tell the hotel pays attention to detail

complimentary breakfast had many choices.

told pool was heated and it was not

location, good breakfast, we were on the ground floor

great breakfast & the lady who brought out everything really made sure you had everything you needed

the pool closed at 9pm i will prefer to close later 10.30 pm will be better

swimming pool everybody was doing there own thing no nosy neighbors or ppl being rude ppl were awesome here

was about to do my laundry but they don’t have any detergent in washing machine room and dirty

longer pool time

breakfast or coffee in room; pool was out-of-service when we arrived, but it was fixed by

laundry were no clean, a lot of noise during in the night, a lady close to our screaming all night,

beautiful pool with nice wading area for kids

please don’t fire anyone but as a bartender myself i know it is important to make the customers feel comfortable and i did not get

wonderful resort like pool. rooms were clean and comfortable. hotel had a bar and restaurant.

bar was wonderful

the property was clean. the property contained a restaurant , gym , bar and pool (outside)

only thing i liked was that they didn't charge an additional pet fee which is somewhat hard to find among the pet friendly hotel options

i loved the pool and location

the pool was enjoyable

pool was clean

the pool was the most fun for babies

loved having a gym with cable machine and bench

staff was extremely friendly and facilities were clean. the gym was very nice.

good laundry facilities

they allow late check out

early check in

was great, staff were so friendly and polite, wonderfully clean and a super varied breakfast everyday

loved the kitchen and desk, bed was comfortable..

i was surprised at the full kitchen (pretty much) but that's what they had

breakfast was first class. room was clean and comfortable.

very friendly staff. clean rooms. breakfast area kept filled with food items.

i also liked that the laundry was available at a great cost

the breakfast was excellent: eggs, sausage, grits, blueberry waffles one day, strawberry waffles next

the facilities do need some work: the gym has several cardio machines that either don't turn on or do not operate due to issues with

we also loved using the indoor heated pool

friendly staff good value good location guest laundry

and the black lady that ran breakfast was absolutely kind as could be

with a nice breakfast and pool

the room was clean and had several amenities such as hair dryer, iron, coffee maker, laundry bags, alarm clock and toiletries

pool could use a cleaning

the pool is small but comfortable with the right amount of shade and sun

did not say there was an extra pet fee and charged 50% of the room fee a day for my pet

pool area was very isolated, but the sun didn't shine on it a lot so wasn't able to lay out and tan

gym needs updating

i went to the door of the small kitchen and asked if there was going to be anymore coffee put out the older woman (who i recognized

needed an early check in, it was around noon and they were able to accommodate

the location and pool

outdoor pool/ needs indoor

good bar lounge

i love the outdoor area on the second floor; pool and fire.

pool deck could use some tlc with the potted plants and seat covers' also pool needed vacuumed and

they do have a laundry mat

the laundry room is nicely equipped

available, the staff was implicitly rude in regard to questioning and refund problems, the pet fee was unbelievably expensive (not what the website said at all), the toilet flushing is

breakfast could provide more of a variety that is suitable for a grab and go breakfast

having laundry on site was also super helpful and it was

charm, people, rooms, breakfast, parking, location

breakfast was great! enjoyed the pool and gym area.

every request from towels to late check out was met with friendly and efficient service

the pool was amazing, we used it everyday and it was the highlight of the hotel

need an indoor pool ud83eudd37ud83cudffc‍♀️ but they do have an outdoor pool ud83dudc4d

breakfast did not meet my expectations, i really expected more, there's literally a waffle house

breakfast: the breakfast selection was quite limited, with a cold setup that didn’t offer much

breakfast was as advertised

breakfast

breakfast was good. all was well.

breakfast is not yet at the old normal it is also ends too early during the week, especially when

breakfast was terrible

had a large kitchen with sink, fridge, microwave, cabinets

we have thought it was a full kitchen so we're disappointed when we didn't have a stove top or in a dishes or oven

there's a kitchen, there's no utensils or plates, cups etc

breakfast was average and convenient

the breakfast was really good and filling

nothing on the website said we would need to walk to a different location to get to the pool.

staff arranged an early check in for us, suite was stylish and comfortable, staff was friendly

the communities private, beautiful pool and gym is available with a key

dog fee even though it was on the pet friendly free site nothing close by open late night just a waste of money $32

poorly maintained rooms. never mentioned cost of $75 per night for large pet fee

would get at a chain hotel, but if you are looking for a clean place to stay, a great continental breakfast and lovely staff who are all around wonderful human beings, than this is the place

to booking to let them know of our dog, once we checked in, we were told there was an additional pet fee of $60

the beds were soft and i choose because of pet friendly

it was okay. kids liked it.

the room was clean, they had wifi, the pillows and bed were very comfortable, and a walk in shower

also, there was a soccer or baseball tournament i guess and there were kids running up and down the hallways and lobby like crazy

also, there was a soccer or baseball tournament i guess and there were kids running up and down the hallways and lobby like crazy

loved the bar and the bar food

room big enough to comfortably enjoy an afternoon visit from our son, hot breakfast and many choices

housekeeping refilled the empty shampoo bottle with water and the gym was not cleaned for two

non-refundable pet fee

clean easy to hook up my roku the kitchen was just what we needed gloria and the evening girl were wonderful and helpful and patient

at checkout we were charged a $150 pet fee, a charge that was not made clear until checkout

this was a king suite room with a kitchenette and living room

there was more amenities than just pool and fitness room

in charleston and this is by far the best, we take our little pups, bikes and use the full kitchen in our room

was the best hotel breakfast ever

pet fee not advertised on 3rd party sites

gym was better than average, it had laundry facilities with free detergent, a beautiful pool, and

pool. too many children. couldn’t get in the pool to relax

things like no lock in the bathroom, pool was a little smaller than expected

everything, staff, pool, room, beds, and location

great gym and clean rooms; needed to do a load of laundry and the detergent was complimentary

kitchen able to cook but didn't it look like it not been used much; for the cost of the room i dare

gym was great

breakfast was delicious

good gym on premises

gym was a bit small when more than 4 people are working out

the pool was very small.

pool area

wish i had known the pool wasn’t open yet

property and pool were clean and well maintained

the pool area was very small.

like the fact that they have a pool table and the room is different from any other hotel room i stayed in

put a heater in the pool!!!ud83eudd76

they have a game area a pool and a snack and drink stand

was good just need parking for trucks with boats but when we got there the staff at the desk

hotel appeared new and clean with a nice pool, gym and lobby with a pool table and cute lounge areas

beautiful views from our ocean view room and from the pool area.

great breakfast

i loved the pool area

breakfast was nice , location was excellent

breakfast is a plus when traveling with kids