from the check in to the cleanliness of the room to the breakfast, everything was top notch

experienced a water issue and had to turn water off completely for an hour breakfast was fruit

w bananas), cereal and

we didn't use the kitchen but it was nice to have the option

kitchen

the swimming pool was down for repairs

we didn't eat breakfast, though it was included

pool was greenish

the breakfast was okay but not great. eggs were cold.

the pool was clean, water and the patio/sitting area

breakfast was very good

of breakfast wasn't the greatest

it was full of green algae and pool bathroom need cleaning and fill with toilet paper ud83euddfb breakfast was good but the cinnamon rolls were cold and the oatmeal was just water ,cold not good

the pool was algae and not maintained.

the bed was not comfortable at all & the pool was out of service the entire week we were there.

pool

nice and very clean and the staff was great and helpful, the breakfast was good and plentiful

nice breakfast if you get up early enough

early check in, late check out, ease of checking in/out on line

the breakfast is excellent everything is great and coffee is awesome.

disappointed in the breakfast.

the staff was wonderful as always and the breakfast is great

breakfast was nice and the breakfast area was nice, quiet and clean

new facility - the customer service was excellent, the rooms were clean, the breakfast was great

the breakfast was great, the room was clean and plenty of room to move around in

staff was wonderful and breakfast was awesome

wifi was hit and miss

great access to everything around and they have a pool and lots of parking

roads in and around hotel parking lot are riddled with canyon sized potholes

they did a great job from breakfast to places to go visit,

pool

nice clean room. friendly staff. overall, great experience . awesome breakfast

the staff was very friendly and the breakfast was yummy

located friendly staff plenty of parking for vehicle with trailer

looked gross so i did not try them lounge chairs by the pool were in really bad shape and there weren't but a few of them to begin with

very clean rooms, comfortable beds, and great hot breakfast

lovveeeeddd the staff amazing breakfast & housekeeping was exceptional.

pool

no swimming pool

breakfast wasnt so good

the breakfast was also very good

pull was not clean and out of service, big disappointment do to kids wanting to get inn.

the pool was clean

a pool, ice machine, snacks, landry, a gym

selection of breakfast options

i didn't see anyone using the swimming pool but it did look nice and clean

breakfast was amazing

breakfast was great.

didn't get breakfast. location was fine.

clean, nice pool, room was comfy

parking lot was small for the main entrance

wish breakfast was a little longer on the weekends but we'll see how breakfast goes in the am.

room was clean, price was excellent, it was quiet, had nice pool, nice workout room, great breakfast, courteous staff, comfortable bed, walk-in shower

location was convenient and it was easy to get in and out of the parking lot.

pool and parking were a bonus.

this might not be a nice place for a family with young kids

breakfast was fresh each morning the staff kept the area clean and neat

that was annoying especially since my kids & i kept to ourselves & while in pool we remained the same way to ourselves and in a good manner

my grandson loved the pool.

floor had tons of sticker burs the kids and i kept stepping on

spa was amazing

the restaurant bj s located in the same parking lot is amazing as well

not enough towels. the spa was too expensive to even explore.

no menu for room service in room

breakfast was amazing! the room was great; loved the large windows!

says breakfast served but it's only cereal and packaged muffins that taste old with juice that's all

i did not get breakfast. location was great. it was 8 minutes from where i was going to.

no breakfast

do not offer breakfast

the advertisement said inside pool

the bed is comfortable there are a lot of places to go by the hotel the staff are so friendly the breakfast so good

breakfast was not so good

very clean and breakfast was wonderful

the pool was closed because of rain

my daughter almost drown in their pool.

beds, enclosed shower, cupboards and delicious variety of hot breakfast

great continental breakfast ''

the pool was not in service for

the staff was friendly and willing to help me take my bags to the room nd breakfast was hot and fresh no line

great hot breakfast!

the noise from upstairs and the pool floor needs repairing

pool was clean

pool was closed, but clean, the mattresses need to be rotated, and the a

was hot in the hallway, and the pool needed cleaning

shampoo or toothpaste , coffee maker, in the hallways it smelled like cigarettes and the pool was pretty dirty

breakfast is just waffle, syrup, toast, butter, jelly, cereal

the service was great in door pool

pool too small, breakfast too limited

the pool was little.

you cant beat free breakfast

very clean and very respectful employees breakfast is awesome to be from a hotel

hot breakfast was good and the staff were very friendly and ready to help with any needs

neat and clean. we had the best breakfast.

the breakfast was really good and the hotel was very clean.

staff was friendly and the bed was comfortable. complimentary breakfast available.

very nice and clean, loved the breakfast and the tv in the room worked that’s a plus for us.

i didn't like the breakfast times. it was too early for me.

great breakfast. spacious room.

they had a small gym good enough to get a quick workout in and they also had a laundry room with coin operated

convenient access to highway. room was clean. beds were comfortable. breakfast was great.

also the late check out (

even the breakfast was great

pool was clean

the breakfast was great! the bed was very comfortable.

and tv my room was next to family with kids and dog nothing against it but noise was carried out thru

breakfast could be a little more variety

complete breakfast, freshly baked cookies!

breakfast was awesome

indoor pool and breakfast was really good

4 kids we came for a graduation on base

the motel was clean and nice all except the pool and pool area.

was whirlpool but non operable with hair stuck in jets and black residue around it smelled sewer in restroom

the pool was not available but 1 day....

pool closed too early, and the man who closed the pool was rude

smelly dirty rooms,pool disaster

in addition to the broke tv remote, the room was on a scary blind corner hidden from view of the parking lot with a strange hidden alleyway next to it along an ugly barbed wire fence filled with

she is very polite and everyday makes sure we r good and do not need room service

parking spaces weren t respected as per room

the parking lot was very brightly lit

smelled, parking lot was filled with cigarettes, dead bugs in the sheets, no pool or couch like the website

pool was clean staff was very nice even let us view the room before we confirmed

pool looked clean except for guests that left beer cans on the ground even though there's a trash

pool wasn't clean

rude customer service no microwave no fridge no pool access

just the pool

they told us the pool was closed due to covid-19, and there were 2 people in the pool

everything.. no pool..bed was dirty. the look of the room was no good

i wanted to take my kids to the pool

no pool and no ice

need to find a better system for the laundry

the breakfast was good as well

the kids running upstairs

clean rooms with a nice breakfast as well

very inconvenient as kids had to be up before 6 to go back to competition

the breakfast was very basic but i think it was reasonable considering the affordable rates.

the breakfast selection was great.

breakfast menu wasn't good.

the room was big. bed is comfy. breakfast is great.

that the staff were really nice but breakfast could only eaten in their arera

the room was also in general disrepair, the pool was too filthy to swim in, and the laundry on site was quite expensive

good access to highways and laundry. the front desk very friendly and accommodating

laundry doesn’t open until 11am and no breakfast

a bit out of center and breakfast was not for me, sweet biscuits and cakes.

they even offered breakfast ud83eudd5eud83cudf73

the room was clean and up to date. staff was friendly. breakfast was convenient.

liked that the floor was not carpet, the pool was clean, and nobody bothered us at all during our stay

breakfast

was friendly, room was clean, facility was quiet, location was good/easy access, pet friendly and breakfast was good

only thing i would change next time is the location of our room, we traveled with kids and our room was on the 4th floor, so staff notified us there were complaints from the guest

kids stomping at night and morning

their pet fee is reasonable for how long we stayed for and they still put you in a room just as clean and

clean large refrigerator having a small kitchen inside the room they clean the room the next day

great breakfast

pretty good breakfast sausage, eggs and pancakes plus rooms where very clean i will come back.

the location isn’t the best, the front staff was didn’t seem friendly, the pool was foggy.

breakfast offerings were much better than expected

only the pool didnt stay open during the times it said other than that loved it

our accommodation offered all the amenities we required, and the pool and complimentary breakfast were also excellent

i found the bed surprisingly comfortable and appreciated amenities like the pool and daily breakfast

no breakfast due to covid rules in place

we loved the outdoor pool and the laundry facilities were very handy

the outdoor pool is perfect for kids, and the laundry facilities make it easy to keep everyone's clothes clean

i didn’t like that they sent us to their other property next door to purchase laundry detergent instead of having it on hand

a business center, an outdoor pool, and laundry facilities were all available for free

the best aspect of the hotel was definitely the pool

it had free parking, a business center, an outdoor pool, and laundry facilities

in-room microwave and laundry facilities made our stay even more convenient

i felt completely at home with the service, and the pool was amazing

the course here is top-notch and the added amenities of free breakfast and parking really made the stay that much more enjoyable

plus, the free breakfast saved us money and fueled our busy days

staff provided a relaxing retreat with their spa and wellness center

my family and i visited, the kids had a great time in the pool

no pool and no access to lobby, only night window

was so disgusting the pool looked like pee water the room floors were sticky the towels looked dirty just

the room was hot the pool was closed and there was no lace to plunge in usb port

roaches and all of the amenities, pool washroom etc were all closed or out of

property was dirty pool was dirty green

to the pool at varied hours, complimentary ice especially during the summer heat and on site laundry services

the wi-fi is horrible and they have no laundry rooms.

was a hole in our door from the laundry room that was drilled from that side looking straight to our bed

breakfast could b better needs laundry facilities

quiet, great breakfast.

kids running and jumping in pool causing water to be splashed on quests in hot tub

clean and had a great bed breakfast excellent

the service and breakfast was exceptional

the pool's chemicals were too strong. it burned our eyes just sitting in the hot tub.

kitchen was a nice touch large fridge but the sink had stuff in it that should have been washed

there wifi kept disconnecting and there pool hours were closed early

vending machines and laundry facilities on site

had a kitchen and full size fridge

super funny. and pool

not much of a breakfast person but it was alright.

great pool area and patio for bbq

evrithing most the swimming pool

the room was clean and comfy. breakfast was nice and checkout was fast and easy

good breakfast and the pool was nice and clean

cleaniness of pool

the water in the pool was nasty green

the pool was clean and welcoming and the cleaning staff was friendly and did a great job

pool was closed, which is the main reason why i got the room in the first place, but other than

everything was pretty good. clean pool and nice get together patio. room was really clean!

breakfast due to covid-19 no pool dué to cóvid great staff owner on site awesome guy

pool not open

outdoor swimming pool filled but gate locked, no guest access

didn't like that they told me the pool was open when i got there the pool was closed cuz it wasn't clean and i asked him before i

pool was clean

all the hotel provides laundry bag, this didn’t

the a/c, laundry machine running at night, and ice machine were loud

we were greeted by the most friendly staff which helped us with anything we needed from our laundry to getting water and coffee

allowed late check out at 12 noon

there was no laundry.

room was spacious and clean and having a mini-kitchen was a bonus

very quiet, great showers and bath, nice to have a small kitchen sink and microwave and fridge

location, breakfast and parking

nicely prepared breakfast with many choices 2)

everything was nice wonderful breakfast

the room was very clean and close to the riverwalk . the spa tub was wonderful .

also, they offer a great gym

great kitchenette s in room and nice hot breakfast served every morning

breakfast had several good options and we were pleased to have an on site laundry room in good repair

wish the pool was heated, kids were bummed about not getting to swim due to weather change

breakfast, nice coffee, and such a great kitchen servers; especially i think she said her name

had to walk through the bar to get to our room, and one patron bothered me and my daughters

hotel has a heavy duty sliding glass door that separates the lobby and bar and associated noise from the first floor rooms

would have loved to have shown them the area at an earlier (before drinks bar open etc) time- family friendly

the fitness center should be updated with weight equipment, and there is no pool.

the lobby and bar was very nice bars and restaurants very close by

, everyone will find something there , comfortable bed clean nice room, swimming pool outside and gym, fruits in

kids enjoyed the pool

clean, great breakfast

breakfast and the pool

we had 2 kids wanting to use the pool that was locked shut

to wait for elevator but it’s understandable it was busy and crowded with kids

pool area was cleaned in the morning and maintained

room service did not stay on a schedule

the bar was not open.

tv offers streaming services like netflix and youtube the staff is friendly and cooperative the gym is small and poor in equipments (mostly cardio devices, dumbbells and training balls) (+)desk staff were quick to change our room due to noise from hotel gym early morning (-)gym is located among other rooms at end of a hall and shares a wall with at least 1 room (+) i liked that it had a gym and the staff were attentive when you needed them (-) also, having carpet in a gym is not the best idea (-)room needs repair. the gym was busted up. (-)the side of the street and the noise of the cars was horrible, had a hard time sleeping, also the gym was behind the room 24 hrs and people at 11 pm and 5 am using weights and dropping on the floor

breakfast a little expensive

rates, dusty room, no water dispenser, fridge was only mildly cool, gym not up to competitors level for 4 star

wifi is confusing

very clean and great location. the pool and gym are excellent. we enjoyed our stay.

also, my kids really enjoyed the pool

the proximity to downtown and indoor play area with swimming pool.

room was nice and clean there isn t any room service and all the restaurants had wait time of 1 to 3 hours

a lot of kids running around without supervision playing in the gym

a lot of kids running around without supervision playing in the gym

overall it was fine as the kids quieted down eventually

no change machine for laundry.

towels in room after check-in, requested towels; i was told to go retrieve them from the laundry room myself, no microwave in room, fixtures although functional seemed in disrepair,

thing abt it was good the room was comfy and loved the pool and especially that it was pet

laundry room on my floor

opposite the laundry which had no door on it and seemed to be used at all hours of the night

we enjoyed the bar area and the food at the bar

was told i had to have a reservation for the steakhouse restaurant at the hotel or take my kids to the bar

location, great customer service, clean hotel/rooms, good gym, good coffee bar, great restaurant attached to the hotel

since my last visit, the in house restaurant bar has been redesigned and i found it to be a great value compared to other options along the

when i say this it means every hotel employee: the front desk attendants, valet, room service, wake up call, coffee bar, rojo bar, housekeeping and

the patio and the pool the garden bar !

since we only stayed 1 night it was about 45 outside degrees and we decided to try the heated pool and it was very relaxing , they even give you nice robes to use in your room

the terrace the pool the bar the food

spa and fitness

will stay again to try the spa in the future

the laundry facilities were all out of order except for one drier

breakfast was good!

everything our kids were very happy with the room location and pool .

the pool and outside patio was so relaxing. kids loved it.

the breakfast but i know its because of covid 19

rooftop bar had awesome view of downtown

location, room, gym, restaurant. all good!

rooms are big and comfy, delicious breakfast and supper flexible staff always willing to help and please

the location is amazing with lots of options to eat, kids playground and river walk just short stroll

staff was rude, there was a lot of construction and noise, the in room service food was cold

gym and pool were dirty. breakfast options were minimal compared to tru stays in other states.

breakfast was really nice, and the staff were really helpful and helped me get a early check in as my car broke down as soon as i got there and i had my 7 month old with me

facility for having kids enjoy the amenities

the staff were great, and so was breakfast

location, clean rooms, friendly staff, kids enjoyed playing in the lobby and going in the

pros -nonna-on site italian restaurant-yum -lobby bar front and center when you walk in lobby -friendly staff

we returned from a concert at the alamodome asking for one drink at the bar for 4 ladies

rooftop bar is a bonus

the fairmount has a a new bar and restaurant - i tried one of their signature drinks and it was amazing

there are two excellent restaurants onsite, and a great lobby bar and rooftop bar

needed anything or reported an area that needed to be addressed from children coming in from the pool it was taken care of promptly and with a smile

location was great . close to riverwalk . laundry facilities. super clean

breakfast is poor and the gym is a joke

location. great breakfast options.

the pool closes way to early

breakfast was very good with lots of choices and the kids ate free

pool was not open. disappointing that this hotel didn't have a free breakfast of some sort

sad no breakfast free and to expensses for kids

pool area came with a great view also

everything...esp the lady who always deliver my room service

we enjoyed the swimming pool & hot tub as well

loved the gym

i like the idea for free breakfast...the food was good,clean and plentiful...my kids love it...

next time my husband and i will try the hotel bar and gym, both looked very relaxing

breakfast was good, they had real bacon

the laundry facilities for their guests! very dirty machines!

pool only open till 8 p.m. due to covid 19.

room service showed up at 5:00pm to offer clean towels

e photo i have attached is all the packaging

comfortable rooms good breakfast great location

were in the middle of a military move and we always try to have a stop with our kids to explore a new location on the way to our new home

no bother me and me and my kids where walking around the lobby and reading the stuff on wall around 11:30pm and every one was

bar & grille had no grill

the only problem we had was either the wifi was down or it keep going down.

wifi could've been better. only flaw!

gym facility wasn’t well taken care of

breakfast is good and pool isn’t so big but perfect

pool was relaxing

the gym

doors were too heavy and free breakfast was chaotic.

breakfast, pool, gym, everything was clean.

the breakfast was very good with a decent gym.

we had to refill our bottles at the water cooler in the gym

everything clean clean clean friendly best breakfast ever. people great. nice best for price.

pool and gym were open and available

small pool

small studio w/ kitchenette, seprate room 2 tvs and sofa bed perfect for a family of 4

workout gym

it would?ve been nice to have a larger pool area with a hot tub.

it was spacious, the staff were friendly and helpful, amenities are great, and they have many breakfast options

gym was tiny and a florescent light was buzzing and some of the free-weights were missing

we had a balcony, and it overlooked the pool

the high school kids talking loudly in the hallway and hanging out in the hall instead of in their rooms

pool not in use, some gym equipment not

their room service and pool drink and food service definitely needs to be updated.

front desk has fitness kits to borrow; i used the stretch bands in there to get my back feeling much better

was clean and comfortable, staff was excellent, pool was little small for number of guest but overall was a pleasant stay

there was construction going on behind the hotel and near the pool

pool and fitness room was up late!

the breakfast was awesome

location is near the river walk, staffing was very polite, room was extremely clean, the spa bath tub was extraordinary

spa tub was great.

spa tub

the spa tub was great. the location of the hotel was good as well

very spacious room, room and hotel was nicely decorated, lovely staff, loved the spa bath

the gym had new equipment and was clean and included a peloton bike, which i really enjoyed

my kids felt like they were in a castle

my kids had an adventure reading the history of the

my kids and i parked our car right by the hotel and were walking distance from the alamo and much more

the 3 kids running through the hallways banging on peoples door at 10pm

requested early check in and when i called the front office to confirm was hung up on

room service menu was minimal and stopped at midnight, would have been nice to have a vending

our tub drained slowly; i requested an early check in & didn t receive a response even after it was granted; lastly while we were told

spa was nice but only had a hand scrub so not sure about other services

meals and bar service can be taken outside on the patio by the riverwalk.

we were extremely happy with our stay. bar was closed due to covid. life happens!

great location in the heart of downtown. gym was good. building was really nice.

friendly, helpful staff, super convenient location, and a great breakfast

gym was small and could have had more equipment

accent the old beauty, yet you still have the luxury of climate controlled air and free wifi

the omelet bar and the fresh green juice and carrot mixed juice was amazing

no 24hr room service

location, friendly staff, clean rooms, accommodation of late check out for a holiday weekend

great room and bed! spa treatment was amazing!

no spa and no heated

spa and starbucks was amazing

no wifi in the room either

the bar is great.

wish they had better breakfast for room service. not a big deal tho

no free parking. $40/day. wifi is extremely slow