breakfast nice

hotel and bar area

the vibe of bar excellent service friendly great rooms

breakfast served til 11am and a carvery plus bar menu for the rest of the day

nice big bar area with live entertainment

all the staff are great, good breakfast and good parking

toilet had no toilet brush and it's embarrassing to call for the room service to come clean your mess

easy location to get to comfy spacious bed friendly helpful staff late check out is brilliant

, late check out 11am

lots of free parking

dirty laundry was all over the floor

on floor to use it as the sockets was on the floor pretty much the hall ways smelt like dirty laundry the hot tap was clod and the clod tap was hot not safe for kids luckily my misses used it

ld them but they said it just came from the laundry)

nightmare, fan in room blade missing and vibrating, hot above laundry, no kitchen, social tenants from council, bad key/lock

a very small selection of food is available to order from room service if there is a big function on

breakfast was great

getting awoken by young teenage kids at stupid o'clock !

lift was weied and old and no breakfast at 4pm not even fruit, orange or coffee.

lots of choice at breakfast and asked if we llneeded anything that wasn't on the buffet

member they kept saying we sorted it out but then we told them can we have at least have an hour late check out they refused basically our sleep was interrupted all night worse

a 24 hour bar and friendly staff for the night owls

bar was reasonably priced, but no scotch whisky was available(only jamieson irish whisky), but

and so welcoming to us the facilities are perfect for all sort of ages, we travelled with our two kids under 10 and it was

no tea-makings in room. but bottomless tea/coffee from bar machine for £3:50

also entered into a free raffle, loved the vibe of the bar area, pool table, uno, books and t

are clean, kitchen set is complete with all equipments the living room is clean

very helpfull, arrived early and got early check in

check in and bar service

rooms are very comfy and quite big, there is bar on the first floor and tea/coffee in the room

only thing we missed was that they had a little seating area with a bar which we could have sat in after we came back from the christmas market

loved the pool sauna etc however think there should be a separate pool for kids

only that my room was kinda far from the pool

room service stopped at 9:30pm and i was getting in late but apart from that good value for money

we have 2 travel cots and everything necessary for our kids so this was not an issue that they don't have baby paraphernalia

set times for kids swimming

free wifi is a bonus too

it's great value for money. the included free wifi is a bonus.

room carpet flooring. early check in big spacious room

staff , cleanliness, room service, and location.

all staff are very hospitable. rooms are very clean. room service is regular and efficient.

the bar side closed early if no one on premises, but understandable, other pub, within 500

accommodation threatening to clamp the vehicle

large room in very condition, bathroom facilities great, friendly staff, strong wifi, super fantastic breakfast

quiet. easy distance from tram. parking on site

loved the dining and bar area, friendly people, excellent bathroom, good food

i also want to make mention of magda who served me room service in the evening as well as breakfast the following morning who was so friendly and

pool & spa were great

everything else, - wifi and connectivity was simple to use and worked perfectly

all staff were exceptional especially lydia in bar pelumi in restaurant and the young lady on

hotel has parking and open outlook

there were kids running round the corridors at all hours, obviously super-excited about being away from home

staff didn’t inform me kids get a free breakfast so that was disappointing as i did ask

breakfast was ok but is optional

early breakfast was

privacy in the shower (dad and two kids)

having a late check out and no sleep, we returned to bed after breakfast, for someone to then open our door

friendly staff, great breakfast, well equipped gym and easy to use.

a busy little place, good atmos in the bar and plenty of people milling about for breakfast

for my husband's birthday celebration, as staycation i messaged that if i can request for an early check in they took note of that but when we arrived, the staff said that the check in time is

early check in

to purchase a drink on returning to the hotel, while the bar was still open, but the tills cashed up at 10

reception because it was a bar wasn't obvious, so it took us a while to figure it out

check-in is at the bar and it was busy (mother's day weekend) but we were quickly and politely dealt with

old building food was lovely diane who worked in the bar downstairs very helpful and friendly made us feel very welcome thank you diane

have liked to have had the option of breakfast before the bar opened, but it wasn't a big deal

was friendly and went tended to certain needs, always helpful towards me and wife, i arrived early and was given early check in which was amazing, room was beautiful, overall 10/10

the gym needs better appliances than the ones available.

we informed that we will make early check in because of our flight, the guy in receptionist is repeating what they replied in

there was also a small piece of glass under one of the beds that one of my kids found but i can see how this could have been missed by housekeeping

clean, modern and new, access to the gym, a bar and restraint, close to the centre with shops and places to eat

clean & modern with great facilities including a swimming pool & spa

we also made use of the spa after checkout which was a

room, pool, robes, towels, late check out

greetings from the receptionist and bar staff were polite and helpful

eding wifi) and in taking action to get access back in the room

i am a health and fitness coach so i also used the gym, which again i thought was great, it was a small space but i had two solid workouts and i also

gym was nice and well kept too

breakfast was a bit salty but there’s so many amazing cafe’s in manchester so not the worst

complimentary early check in and room upgrade to a studio on the top floor which was great

staff was really friendly and gave us early check in :)

the location comfortable beds polite stuff early check in

location is good, walking distance to arndale, room size is great, with pubs and bar nearby

very dirtyud83dude37ud83dude37ud83dude37❌❌❌ (should be cleaned) ❌❌❌i asked for early check in from the booking they didn't give me the room early ❌❌❌i asked for the room

rooms where lovely and clean and staff where helpful and pleasant the breakfast was very good lots of choice from and the stay was brilliant i would definitely go

,lovely hotel , breakfast so many different choices,staff are so nice central location,small bar also would definitely be back ,and thanks too the staff for making our stay so good also

that it costs for room service extra

and only 10-15 mins to walk to bars, restaurants, piccadilly station etc

big thanks to jenny at the bar for her friendly and welcoming service

room service

room service not available when we needed it on our second night

we had to forgo our tea as the kids had a hot choccie

staff, room was spacious, clean and modern and the breakfast was great with loads of

got an early check in and a lovely room. bed was so comfortable.

were lovely, room had two double beds , very spacious, food was beautiful, we got late check out at no extra cost

breakfast was loveley plenty of choice, bar area was comfortable & relaxing

also my check out time was 11am and because my coach was later on & the room was not booked out

early check in approx 9am was very much appreciated

friendly and helpful staff, a couple of streets from the train station, friendly bar… great value, shared bathroom but plenty more toilets with 24 h access downstairs adjoining

i requested a late check out and they were very accommodating

very close to all the bars and restaurants, friendly welcoming for the bar team.

i was offered a late check out for the inconvenience

the charge you 10 pounds for late check out which is an unreasonable amount as

staff helpful and friendly, let me add late check out on in morning from 10am-1pm

the small print about extras for early check in / late check out, luggage fees etc

late check out till 1pm for £10

stocked bar , good music and seemingly very popular with locals

wifi is the most awful i've had to suffer through, it's definitely free in the sense that because kids pass through the doors a lot that us adults have to deal with enforced restrictions on what we

stylish hotel & all staff, on check-in & bar staff were very helpful, & food was very good (not forgetting the espresso martinis) will

that meant when our kids were sleeping, we could have a drink ud83cudf77 talk, and relax :) the large window ud83eude9f

location, friendly and helpful staff plus a vibrant bar with lovely food and a good atmosphere

d hot)

literally outside the hotel for any essentials and we also enjoyed a two course meal as part of room service which was lovely particularly the tomato soup

had room service which was lovely

ordered room service and the food was great and arrived quickly

great bar and restaurant too

also, don t hold out hope for a trip to the gym

location early check in very good friendly efficient staff

the hotel states it offers room service, but there was no menu or info for this nor did they pic up the phone

very convenient for train station and shopping. lovely staff, nice bar food was very good

bar man helped where he didnt need to

have time in my stay to sit on the lounge area s they looked pleasant and there was a handy bar if i ever needed one

laundry - can i have a courier pick up my laundry at reception

the room was amazing, with tea, tv and wifi throughout the whole stay, no extra charge

but im giving a big shout out to the housekeeping staff who were lovely, especially the man doing laundry who we spoke to in the morning

in room 110 , think it was next to the laundry which i could hear but did not bother me too much , rooms are dated but clean and location

location, amazing price at 40, staff nice enough and a decent bar downstairs

in our room we were unable to connect to our phone internet neither the free open wifi

a fantastic stay my 3 kids loved it was not happy that kids couldnt use jaquzi after paying for the but from was was

horrible except of that cold rooms ano no room service

room service prices are expensive, especially when the food isn't even great.

would have been nice to have room service as because it being christmas the brasserie was only us at breakfast

wifi didn't work

covid has meant only room service for food, breakfast & drinks are available no bar or restaurant

great staff and location early check in was available for free

central location, lovely bar and outdoor seating to sit in the sun

the spa was closed for refurbishment and i wasnt made aware of this when booking.

no pool. small gym.

wifi was poor when i was there - my only negative.

that checked us in was very helpful but when i went back a few hours later to book breakfast and spa treatments, the red haired female couldn t be bothered

great breakfasts. loved the bar really nice vibe

comfortable, clean and option for late check out - will be visiting again for sure.

buffet breakfast option in bar downstairs for 12 pounds and kids half price

in is at 3pm and you have to pay £10 to check in early, presumably even if a room is ready, which made no sense to me, i've never come across an

good service. great location. nice staff. clean room. nice access to the bar near the lobby.

staff is accommodating when i requested room close to elevator and an hour late check out

limited kids option in the restaurant

regym - 5 min walk)

nice and quiet gymnasium

comfy bed. self service breakfast with plenty of choice. 12 o clock check out. fast wifi.

great hotel, friendly staff, excellent breakfast. i used the gym, and it was fine too.

lovely room, stylish lobby and bar area in a great location

the convenience of location. excellent clean and comfortable room. excellent breakfast.

room amazing. staff all so friendly. breakfast was amazing

jose was excellent when checking us in. breakfast was lovely and the gym was clean.

location, given a complimentary early check in which was very much appreciated

the kids loved it, but anyone older may struggle with

staff at reception couldn't do enough to help even when app wasnt working for room service was done with no hassle

pecially jasmine) and the room service

the only issue was the wifi connection

however i will not recommend staying there with young kids/ toddler

ice creams on arrival while waiting for checkin, given 50% off drinks voucher in hotel bar as we booked through booing

very clean, friendly helpful staff who organised late check out, great central location.

poor wifi

clean great service by staff great breakfast

great location . hotel emailed with extra option of early check in which was helpful

near to manchester piccadilly station, 5 mins walk, clean and tidy, staff very friendly, nice bar for relaxing drink, shared bathroom but not a problem for me

proprietor was incredibly friendly and helpful and was able to accommodate me for an early check in which was greatly

handy for rail station clean room landlord very friendly and helpful late check out

amazing host. amazing bar with great prices. a great overall experience!

obliged with an early check in because our room happened to be ready

extra fees for early and late check out. £20 for car park is a little high.

the area is not suitable to hang around with kids at late night especially in weekend

didn't have time to use the gym ud83eudd23

i didn’t get a chance to go to the gym but it was a lovely extra option to have at no extra cost

small modern gym all very eco

we appreciated having the gym right across from our room

is the second time this year i ve stayed here, the bar and restaurant is really nice

the gym was very small

we were near the gym & early morning runners could be heard!

didn t eat here or use the gym so can t comment on that aspect

no free wifi in room

plus, there was no room service available at the hotel

little noisy and slamming doors. wifi didn't work.

was very clean and tidy, bed was very comfy, staff were very friendly and room service was very good, hotel is in a great location and the room was a good price

for an early check in after saying no rooms available , place filthy

and comfortable accommodation, room equipment - coffee, tea, hairdryer, tv, electric kettle, free wifi, excellent breakfast

room service a bit limited.

e to large panorama windows); wifi is reasonably fast; breakfast buffet is tasty; staff is friendly and very supportive

are friendly, we were welcomed with a complimentary late check out meaning we could relax i the spa next door before heading home - an added extra to our weekend

the food i ordered for room service could of been better.

decor is great, really nice hotel. gym is fantastic, rooms really spacious, lots of amenities.

the staff were amazing, little things that make it exceptional- they remembered my kids names and took time to talk to them and enjoy their excitement of our weekend away

hotel was great with kids, they were so happy there and the staff was amazing

lovely room service menu

breakfast, gym was huge and well equipped, very friendly staff

you should give the option of skipping the room service

no adjoining rooms for kids

the wifi was slow in our room

were outstanding traveled for for the night with my kids and my niece , about 9pm my car broke down this was yesterday and then my son become very ill

good food gymnasium decent sized clean

the bar staff were excellent and make me feel so comfortable as i was sitting alone

in our rooms just the shower and toilets on our floor nice and clean and despite it being a busy bar i never heard a

to watch the stranglers at manchester apollo this hotel was perfect and the rembrandt bar was cool excellent

great really helpful at the bar changing my room when i'd booked the non en suite in error

the accommodation for the price was extremely brilliant, also for hotel being above s busy bar it extremely quiet, i'd recommend staying here as i will if needed in the

when we went to order room service there was a very limited selection.

there is a cinema in the lounge with phone chargers, we never had a issue with wifi and the food in runyons was really good and well presented

great location, more space of room, staff and room service

uncomfortable and there was a fan noise all nite from somewhere,we cudnt find where we had no wifi all stay and to top it all off the breakfast was cold from the buffet ,wont be returning

the lady checking us in told us about the membership so we got a complimentary early check in and late check out

sky sports tv in the bar area

rooms smell like wet laundry, the bedding is rough and the beds are hard

it was great that the staff let me use their ironing facilities in the laundry room, it would be much more convenient for a guest to have this in their room

very central, excellent free parking for whole of our stay, late check out 11:30, amazing!

the bar is

great room. great bar without rip off prices. staff friendly and help full.

wifi, and bed seemed a bit past its best

spotless with a deep bath and great shower inc toiletries breakfast

the lasagne i had from room service was cold and chewy :

they provide room service which is easy and quick

rooms, big bathroom, good room service, friendly staff, good breakfast, overall great value

the staff were great and gave us early check in. the design of the hotel is amazing.

the laundry service was also good and value for money to get done

very noisy laundry delivery and collection lorry underneath my window at 06

location, friendly staff, comfortable beds, early check in

the bar stayed open later

restaurant good value good food, bar prices ok

20pm and he was serving on the bar when we got back to hotel after our gig at 11

staff at the desk and bar were very friendly and helpful, and the room was exactly what we expected

the restaurant and bar area is nice and they have a good menu of dinner choices

perfect when travelling to manchester piccadilly station friendly staff good room service for dinner was attending a course at the conference centre in the same building - so

staff was very nice especially the bar staff who carried my drinks upto my room as i was struggling for no extra cost and a very

bar prices not too silly

lovely staff who made you feel so welcome and went above and beyond to help, great bar area, perfect

room service was at hand if needed but wasn t used

great central location and great value for money. lovely bar area and room perfect.

the drinks were reasonably priced in the bar and they facilitated our luggage pre and post arrival

drinks expensive in bar especially cocktails

help when our room had an issue he did everything to help and even compensated us with a grateful late check out

hotel and bar perfect for a birthday celebration

great with soft fluffy large towels kitchen well equipped including dishwasher tablet and laundry powder this would be great for a longer

you would need for a longer stay especially if you didnt want to eat out all time or do laundry

the whole property is stunning ! there’s a bar / food place / gym. amazing rooms ! so happy !

• beautiful, quirky-looking bar with a spacious resting area

i also used the gym which was well equipped, clean and nice to be in

great location. helpful staff who offered us an early check in.

wifi was sporadic

i also requested a late check out and had to have my card reprogrammed when i couldn't get back into my room

even a late check out on the last day was reasonably priced

breakfast and spa and all the little touches fair trade products a d water in the fridge

early check in

comfortable bed and good breakfast

location and convenience of late check out option

breakfast is bland, £10 early check in fee, lifts and corridors dirty and staff isn't very friendly

staff really helpful with a cheap and affordable late check out fee!

hotel, been here last year too, kids love this hotel, great friendly staff, very clean rooms, good breakfast, very central, very

as an ihg member i get discounts and could have a late check out

the beds was comfy by the pull out for the kids was spot on

a top draw bar with some good guinness, top draw breakfast as well

great staff and very helpful . beds were comfortable.. breakfast was amazing

we brought our own after reading previous review place could do with been updated new carpets and kitchen also new bed in second bedroom

could have done with some extra toilet rolls and a bigger bin in the kitchen.

the kitchen knives good and sharp too which is great because usually that is something that's missed

the kitchen floor was very sticky and we used the flash moon provided to

cleanliness, equipped kitchen

the spa, gym and restaurant were all also wonderful, and the staff were all friendly and helpful

when we raised our disappointment regarding interior works, breakfast options, room size, and wifi

able to request an early check in

close to the city and arena very clean and very comfortable late check out

rooms were clean, spacious and just beautifully designed

a beautiful hotel from the pool and spa area to the reception to the rooms

however only think maybe to improve on is room service menu maybe have more options and include

early check in with no worries

the spa is exceptional with comfortable robes and slippers

helpful staff - elisha in reception was very helpful in getting me an early check in

early check in fee is high, 10 per hour

had agreed with receptionist who was nice and professional to pay extra for late check out but later her manageress overuled her staff member

was good , bar and restaurant staff were excellent, in fact all the staff were very polite and helpful

close to food and bar places and not too far to palace theatre

room service a bit fiddly. we ended up having to order in the bar.

only minor issue was the room was missing a few items - laundry bag, bottle opener etc so i had to ring reception a few times

a very bad neck the next day, the room was very disappointing and the hotel had piles of dirty laundry in the corridors

breakfast is simple. the whole hotel smell nice

also the wifi was virtually non existent

ght beside manchester oxford road station)

the kids loved our room and the breakfast, loads of games to play in the reception to keep them amused

as the main bed (so often family rooms have a small sofa bed which doesn’t work unless the kids are small)

while my pals were getting early check in fees, the staff found us a room an hour before official check in time when we would

they sorted an early check in and room and we're smiley and polite

the bar area was great with loads of games available for the kids