one staff opend my door morning amd asked room service and i said no and she just walk away.

kids had a blast in the pool

inconsistent wifi reception

the price, the high ceilings, free breakfast, gym

parking could be improved with people taking only one spot rather than 2

pet fee is a little high.

breakfast was good, clean and comfortable, staff was terrific

the lady at breakfast especially, her huge happy smile made my day start off right

carpets in room and hall outside room were stained and not in good condition but for this price not a

the pool facilities were perfect for us as well

the pool was outstanding my grandkids and i enjoyed it so much

the pool with a slide was a great plus for kids. clean rooms with great service to match.

pool area needed a bit more ventilation as chlorine smell was quite strong

the waterside and pool were wonderful

the pool and the very big room

gym time posted was up to midnight

the hotel was clean and breakfast was decent.

i was working out around 9 while waiting for my laundry to finish and got kicked out by the staff telling me gym is closed

hotel is new, everything is in perfect condition, the gym is very well equipped, breakfast is good and many options are offered, personnel is friendly and courteous, and the

it was good had everything anyone would want for breakfast!

it was very clean and staff was very friendly. they also had a good breakfast.

room and bed were comfortable. pool with hot tubs and water slide was enjoyable and clean.

breakfast is excellent and also perfect for me and my families , the counter manager lady is also

the kitchen lady (linda) was very frumpy, didn't smile and was not friendly at all

very good breakfast!

the breakfast options are quite limited (cereal, milk, bread slices, a variety of spreads, cake slices,

clean, comfortable, nice breakfast area, great parking for truck unit

no hot breakfast food.tv is way to small,n ii temperature control in the room

it was quiet and the continental breakfast was great

location is very good for one night stopover. thanks for complimentary breakfast

sadly even though we have stayed here multiple times we can't seem to find time to visit the pool area

my kids loved the pool! very clean, nice hotel. got vouchers for kids' breakfast.

comfy beds, the spa bath was a nice way to relax after a long day of driving

loved the fact that i arrived late and the bar attached was open, as i was hungry from my drive and tired and didn't want to travel any

pool was nice for the kids

very good location in the banff town. free parking and wifi, guest laundry are so convenient.

laundry on ground floor

fitness centre was small but adequate

laundry facilities great addition when you’ve been on the road a while

breakfast was good

breakfast was great, hot foods were hot etc

breakfast was good

very accommodating staff. clean rooms. breakfast variety.

the breakfast buffet has both hot and cold options

location and easy access great breakfast and friendly staff

and then to discover they even include a small breakfast buffet the next day, which was such a surprise

free breakfast was provided - muffins, coffee, tea, bananas, instant porridge and more

have breakfast

not a fan of the muffins offered for breakfast. taste more like cake than a healthy banana nut.

good value for money. basic breakfast. clean room and friendly staff.

parking lot tight small spots. my car door got hit. small scratch

the kitchen is very limited

where great, used the extremely hot hot tub and the gym facilites

tight parking, hotel under renovation, no room service

we appreciated the heads up that the hotel let us know ahead of time that the pool and hot tub were closed for renovation

the little kitchen unit was very handy

room as booked didnt exist (1 bed,1 pullout, with kitchenette

the microwave did not work, the kitchen is generally only for photos for the site, in fact there is no kitchen

com boasted a kitchenette (with photos), but the room i received was a simple 1 bed with a mini refrigerator and

very private corner room. unexpected kitchen facilities. very roomy.

swimming pool, gym and price!!

the breakfast was excellent - full meal. staff very friendly. rooms clean and tidy.

great breakfast included in the restaurant connected to the hotel

some of gym machines weren't working

the attached bar and smitty’s restaurant is an added bonus

clean, kind staff, good fitness centre.

my purposes, parking right outside the back door and staff were very accommodating and allowed a late check out so i could check out over my lunch hour

and would be better if breakfast was included and if there was a pool

no pool. no hot tub. gym was terrible

the greeting cookie is awesome. gym facilities are very good.

bar was a little under staffed for a saturday night that had a rider football game that day

pool, no free breakfast, had to pay for parking, room too small, no microwave, didn't enjoy our

we were allowed a late check out which we ended up not needing but it was nice they were willing to

the person in the breakfast room is so helpful

wifi was decent but could be a little faster

it was clean and breakfast was good.

close to the casino

late check out, friendly people, location.

really not much. perhaps the sausages at the breakfast.

beds were comfy and clean. kids liked the pool and sauna. nice staying in 12th floor.

short ride to the supermarket, walking distance timo the mall, restaurants, coffee shops and the casino

complimentary continental breakfast

location and breakfast was good. it was also a quiet hotel.

location the staff was very friendly the breakfast was fantastic room size was great a very nice hotel would

the bedsheets and pillows are not laundry fresh. smells like it was been vacant for a long time.

loved being downtown near the mall and casino

breakfast was great

pool and water sludge were excellent and the location and ease of access to the casino where we had

bare-bones, cafeteria-style bar and restaurant lack character

very clean staff friendly underground parking close to casino and restaurants

to the pool

pretty noisy. kids playing in hallway until 11pm

parking lot spaces seem small with little room to maneuver.

there were electrical outlets in the free parking lot, which was very handy for the winter

starbucks in the building behind, just across the a parking lot

there were also no towels in the pool area when we got in the pool at 8

kids were running up and down the hallways yelling at 7am when people could still be sleeping

the room was incredibly hot to the point where adults were unable to sleep and a chocolate bar we bought in the morning melted and my cream makeup started to melt

was excellent except i thought that breakfast was included but for sure i'm looking forward to stop by again for another

lots of parking in their lot

the pool side room!

the convenience of its location and the pool was awesome for the kids

good with cable tv ,microwave, coffee pod machine, mini fridge, chairs and a little table and a breakfast snack to go for the road in the morning

surprised that there was no place to eat my breakfast, had to take it back to my room.

breakfast was very basic off a stand.

provided free basic continental breakfast

no cafe or restaurant or breakfast

the water park and pool was great for the ages of our children.

water slides are always a hit with the kids

back parking with back lobby door

i do wish we had been situated on the main floor, as it would have been more convenient with kids in tow

easy to access from perimeter highway and ample parking space

would have appreciated a robe to use to go to the pool

clean, modern and had a salt water pool

* late check out to allow the kids to swim in the morning. * the breakfast

location, breakfast

very clean rooms, comfortable bed, great hot tub and pool

we did not have breakfast due to catching up the flight

would have been nice if there was a pool but otherwise was a wonderful stay.

free breakfast ever, staff very nice, room very clean and beds very comfortable

the only thing missing was a hot tub and pool, which would have been perfect

no pool

the delicious breakfast and the comfortable beds

we enjoyed the great breakfast and pool

breakfast is great

the breakfast was excellent

breakfast was filling

kitchen stocked nicely with dishes and utensils

we also took advantage of the laundry witch only cost $2 a load

style room is spacious and bright and full kitchen is amazing

the staff had a hard time keep up with morning breakfast supplies some mornings.

large room with fridge, good breakfast, friendly efficient staff, lots of power outlets, good

kitchen could be more equipped.

breakfast was great

very clean, updated facility, best for the money. good quality breakfast. strongly recommend.

my daughters flew in late and they were shuttled to the hotel well after midnight

noise throughout the rlnight, sounded like i was in a laundrymat

lastly - we were taking a day to catch up on an extended driving trip and having a laundry on-site was super

having a kitchenette was awesome! much easier when dealing with the kids and meals.

room was bigger than normal with enough space including the kitchen. beds were very comfortable.

good breakfast

we were put beside the laundry room, it smelled with chemical and the paint was peeling off the

breakfast and the fact that they allowed me the late check out. very grateful for that.

***** re-cycle containers in the room***** pool/hot tub/gym after a long flight

have no complaints about the hotel however they may want to get a different provider for their shuttle service

fitness room and pool are bonuses

i liked the free shuttle service to the airport

was amazing loved that the gym was accessible with a key from the front desk only, so they knew who was in

also, there was aheck if a lot of chlorine in the pool

has a great water park for the kids

with 3 small kids and my husband, couldn’t have asked for a better stay

the beds & pillows where so comfortable. the kids had a blast at the pool