a little run down in the outside. pool could be upgraded

pool closed. no breakfast. unusual cleaning chemical smells.

no heated pool.

staff was great,pool was nice and clean. area was quiet and convenient for our activities.

pool was closed & no daily towels change out

and parking layout

room did smell a little musty, like damp basement but it has carpet and a pool so i believe that's all it was

location great breakfast could be better $10 a day pet fee

i only saw 2 handicapped parking spots

night i arrived there was a hunk of curbing in the parking lot which i didn't see in the dark and i ran over it which caused dammage to my vehicle

no late pool access, but that's pretty standard :)

the pool was being fixed so no swimming.

i love the fact that i can bring my dog, love the breakfast, love all the people working here

pool was nice

breakfast would rate only a 5 out of 10. coffee weak selection of food poor

desk and wifi

parking was not very big but ok and never found pool

parking wasn't bad, but wasn't optimal either.

friendly staff, spacious and clean rooms, availability of gym with new treadmills

the ice machine is only on 1 floor and the pool side was facing a parking garage

truck parking in the lot was convenient. room was decent.

i needed an early check in and there was no problem with them making it happen

i traveled with 2 dogs and the was not additional pet fee

called for an early check in for about an hour prior to check in time and was told we could check in as early as

& dinner at the burger bar was really good

comfy beds and cleanliness, and pool.

excellent check in service and awesome pool and fitness center

burger bar was a+, hotel was beautiful. enjoyed our stay.

having room service menu was cool

good breakfast

it seemed that our breakfast tasted like it afterwards

didn't like that there wasn't a hot breakfast just cereal and oatmeal you fix yourself and frozen biscuits and sausage that you heat up

breakfast was ok.location was good.

nice to be at a place that still aeves breakfast

breakfast, location

breakfast was very limited

good place, good coffee, good breakfast.

everything was great + their free breakfast station clean, stocked and

the room is clean, staff are friendly, breakfast was efficient and location is superb.

the room was right on the pool with a porch that leads to the garden perimeter of the pool

laundry facility

great location , bar and comfortable

the outside pool and hot tub in my room. but please put a microwave in there room 617.

it had parking for an 18 wheeler tractor trailer. friendly staff. great place at a great price.

openness, and the pool

clean and friendly staff the pool crystal clear breakfast was awesome and our room was very

its a good place. with good breakfast

good breakfast.

the staff and the pool

full sized refrigerator, couple of burners, and a dishwasher with a full kitchen sink

it was clean and comfortable. staff was really friendly and the breakfast was great.

the breakfast was good and the laundry facilities were very convenient

great size room. liked that it has a small kitchen and living area .

the breakfast was very enjoyable too

only thing i wasn't the happiest about was the stench around the pool, but it wasn't a big deal, we played for hours

comfortable rooms and beds spacious bathroom loved the shower great breakfast friendly staff

breakfast buffet, pool, and room was amazing

breakfast was exceptional

gym and laundry area was clean and functional

rooms are clean and comfortable. breakfast is great!!! we love tbe pool!!!!

great offering a for breakfast and a fabulous gym

breakfast area gets too congested with the organization of food selections.

the gym was well equipped but would love to see some weighted jump ropes

bed was very comfortable and loved the pool!!!!

pet fee was very reasonable and they didn't charge or surprise us with the ridiculous $100 cash

comfortable value- based accommodations with gym and pool.

no pool and gym closed

wish the gym was open but it was no ones fault due to covid

the pool area and fire pit surrounded by the mountains was breathtaking

fitness center was nice

hotel was fairly new to the area. had a in-house bar to serve most of the alcoholic beverages.

bar wasn't open on the weekend

very small pool

helpful, clean rooms and property, delicious hot breakfast, excellent service will be staying again definitely

breakfast was good and location is great

very friendly staff and convenient grounds and breakfast areas very clean

room was clean and spacious. breakfast was good.

convenient ,great location price,breakfast

restricted breakfast was not the usual great hi express breakfast

great selection for adults and kids

great selection for adults and kids

pool is small and indoors which makes it really hot and sticky in there watching your kids play

it was very clean and comfortable. the breakfast was amazing

pool towels could be bigger

the hotel was super clean, and the pool was warm

more healthy food for breakfast.

big room. breakfast pretty good.

there was a broken machine at the gym.

there's a locals bar next door

shower pressure, bar next door very loud, room needs updated , toilet had stains

they have a great little bar in the parking lot that was great when we got in from the race

the pool was being painted after we got changed to go for a swim ud83cudfca‍♂️ in the

made sure we knew where towels were for pool use, checked to make sure our breakfast

pool was closed, outside landscaping needed work and general clean-up!

very clean. very convenient. great breakfast !

the staff, close to the at and had laundry services.

stay here regularly before our trips since ce it is close to the airport and provides a shuttle

location to the airport, excellent staff and the shuttle service to the airport.

breakfast

very clean, friendly staff, delicious coffee, (and i’m extremely picky) and had a great hot breakfast the next morning

very pleasant surprise was being able to take the hotel shuttle to and from the nearby airport and leave my car at the hotel

the overall friendliness of the staff and the accommodations that were available such as the pool and fitness center

free breakfast for two was included and laundry facilities easily accessible

the kids enjoyed the pool

it was good to stay with my pet and not have to pay the pet fee.

pool was closed

really nice pool.

pool was being repaired so ,that changed our plans that we had for the evening.

pool was out of

pool closed due to corona virus, no idea when it's opening

the pool was clean and cool

lovely breakfast foods included in price for room

i didn't partake in the breakfast. i found that the location was very good.

the breakfast was good. the room was clean and well equipped

breakfast was really nice

scrambled eggs would have made breakfast excellent

small pool

it was late ck in, early out. clean and comfortable. great breakfast

staff was great!!!! great breakfast and good food delivery nearby

pool small and crowded

they breakfast was excellent

has a pool and is very nice without breaking the bank

the free breakfast in the morning and the location to everything that we wanted to do.

the only flaw i can even say was that wasnt enough seating/room in the breakfast area.

great breakfast pool was nice

just the pool not being heated but we did swim

there was no breakfast as advertised.

too little breakfast options

liked room, breakfast, and laundry.

was great huge clean bed was awesome no slouch :) however for the price there should have been a breakfast since it was advertised hot breakfast there should have been something but there was

had to walk thru the laundry area just to get to my room on the opposite side or walk far around the back, dirty,

it was nice and clean and the breakfast was good also.

ve0ry ni e staff. great breakfast. location was great. would stay there again.

the room was not clean there was dirty laundry for the previous guest, brown spots all over the sheets, and food all in the microwave

the pool and great staff very nice and super helpful

breakfast was better than carb continental breakfast standard

it had a decent coin laundry area, but i really didn't use it.

it's close to the casino. and charlie, the lady who checked us in and out was great!!

the staff was very friendly location to casino

good location, near gas stations, fast food and the hard rock casino

location close to hard rock casino.

very friendly staff, modern hotel, gym. great breakfast

the staff was very friendly and we enjoyed the breakfast that

breakfast was very good! good options available. the pancake maker was great option.

breakfast was great..after nice variety...couldn't ask for a better location

breakfast could be better.

no on site laundry , uncomfortable bed

we used laundry machine, although there was no soap for it - we shredded our bar

clean rooms, onsite laundry

free coffee and tea in the lobby, ice machine and coin laundry

the laundry availability was very convenient.

that i heard a someone ask if their pet was able to swim in the pool

the spacious room, comfy beds, even the indoor pool was comforting, not too cold.

staff always ready to help with any requests- breakfast staff very friendly and warm- nice selection of breakfast foods served in a socially

breakfast was above average, it was a very,very good breakfast

the indoor pool water temperature could have been a little warmer.

com was also supposed to be a king bed w/ kitchenette and didn’t get that ethier

under the kitchen sink there was wires running where the water lines and drain was

the rooms were not cleaned as they should be — cob webs galore, the stove/kitchen did not work

big rooms tiny kitchen nice size room house keeping was a delite

was nice and helpful, pool was great on a hot day, room was clean and comfortable, good breakfast

breakfast was one of the best layouts and food choices i have ever seen in my travels.

great breakfast,, nice size room, comfortable bed and pillows

location, pool, and staff

the location. outdoor pool.

clean, new furniture, clean pool, friendly staff, hot breakfst, low price

nice breakfast. friendly staff. comfortable bed.

breakfast each am was good

like that check out is 12pm, did not use the pool but looked very clean and refreshing

breakfast was great. place was clean and staff was helpful about location. loved the pool

nice free breakfast, which changed some each day!!

outdoor pool was directly under our 3rd floor room and the teens were screaming and yelling until just

breakfast and location was perfect!

pool could use a little attention but was still good to swim in after a long day and was still

clean, quiet, serving hot breakfast. tons of parking for a trailer

comfortable beds and indoor pool which my kids love

the location,the staff,the large room,the pool,the fitness center,the cleanliness,etc

very clean rooms, comfortable beds, good prices, nice pool, good continental breakfast.

everything, great staff. excellent room,delicious breakfast.

the breakfast was awesome. it had the best selection! great location!

excellent area and close to friends staying in down river rv park

fitness room and breakfast area

breakfast had a good variety

clean, nice facilities, comfortable bed, late check out

the breakfast was good, and the staff treat us very,very well.

breakfast was excellent and the breakfast lady on the weekends was delightful

my daughter and sister had the breakfast buffet and the waitress there remembered them from last year

every time my kids play baseball in kingsport, we stay here

booked a room with a king bed and a sofa bed for 2 adults and 2 teenager kids

restaurant and bar on property were fantastic

the noise level in the pool area was unbearable, when rowdy kids were there.

the fact that we were allowed a late check out.

parking lot common areas old , smashed exit sign on 2nd floor , barking dogs

we did not eat breakfast. location was good.

the outside parking lot could use some repairs

were a bunch of dump trucks taking all the parking spots

breakfast has watery juice and limited box cakes and muffins. no milk or cereal.