t clean) water.

the swimming pool is essentially a large tank of blackish

pool: water comes from natural river, but that s no reason for the dirty pool

limited breakfast. restaurant closes at 7:30pm. hot water needs at least 15 minutes. no pool.

lovely gardens, nice natural swimming pool

breakfast, room size, temperature, furniture

the swimming pool, new and great

even the simplest dish like grilled chicken breast it was so tasty and well seasoned, oh and the breakfast, omelette was savory, also the coffee had great aroma, really it makes me happy just to

nice quiet location. nice pool.

breakfast included, sooo many dinner options, beautiful view, helpful staff

the breakfast is too expensive

nice hotel. lot of art and warm pool.

i was at the spa 3 members of the staff 1 guy and 2 women were checking some issues with the utilities and they

to top it all off, they serve the best breakfast i have ever had

amazing installation! the decoration and the wellness spa are amazing

the pool is not heated and pool deck is limited for relaxing by the pool.

everything is super clean, pool was cool, garden is so peacefull and omg the food was so much more than what we would have

the breakfast is included and everything was delicious

pool was cool but then the weather wasn't very warm so that is to be expected

loved the spa services

parking is available and all the shops, mercado and restaaurants are steps away

staff was vigilant to any needs, and was quick to open the parking lot security gate even at 4 am to let us out to do a hike in darkness up to the volcano rim

fantastic location in the middle of town. ample off road parking

wifi didn t work well in the room

parking on site

we were offered laundry service which was great

excellent pool area for relaxing, great breakfasts with fresh local foods, afternoon and evening bar service

great garden and very nice pool setup

the pool is perfect for little children unable to swim

the environment, beautiful garden, serene pool, cute bar area, big and peaceful rooms, plenty of extra facilities like a bbq area and good

really beautiful place, garden and pool are just heaven on earth

breakfast was excellent, especially the fruit and omelettes

breakfast was great, and the staff was amazing

good breakfast, the view, nice staff, the games

i like the room, the customer service, the food, and the pool.

place with amazing view. room very spacious. food delicious & big portion. breakfast very nice.

the shared kitchen is very well equipped and the pool is small but perfect for relaxing after a long day of

with lots of vegetation and open spaces, including an equipped community kitchen and cozy pool area

there is a lovely swimming pool with an outdoor kitchen

outdoor kitchen, hammocks, table tennis, good music

there is a lovely swimming pool with an outdoor kitchen

bbq grill no other options to cook / no kitchen

kitchen very dark

size - we had two rooms, kitchen, bathroom and a balcony (on top of that - social area on the roof

nice kitchen with barbecue and terrace on the roof.

we are not fussy but the kitchen supplies are poor, michaels sheets were ripped, one of the fans and many of the lights

location, right on the beach, nice pool to relax in, incredible breakfast

a/c in room with access to a kitchen, patio, views to die for

nice pool is available to cool down on those hot days

the kitchen is not as shown on the pictures. but had all you needed.

the kitchen is well equipped and you can prepare your all favorites dishes

pool was dirty but we weren’t really looking forward to that.

the pool

great place. the pool is a plus!

the pool

swimming pool's floor was gooey

private bar & grill on-site, very clean & maintained property

bar on property and staff is amazing

comfy beds, hot shower, silent ac, good breakfast and reasonably prices for food, drinks and surfinglessons

hotel helped us to book surf classes with a teacher bar had great drinks room was beautiful

breakfast and dinners

parking and check in/out were efficient

it has several pools, specially for small kids which was great for us

options snacks where the same everyday, flies again on the salad bar, fruits where in bad shape parking situation isn't

the main pool is not too clean but it was the end of the day so i guess it makes sense.

breakfast buffet didn't have a lot of options. beach towels were very small.

the main pool was in construction and we were informed by the time we arrived.

gym, pool, food. hospitality

gym, pool, food. hospitality

the pool

great breakfast mood and it made us feel like home, enjoying a family meal together

access to the beach is very close, pool lounge area and pool are excellent.

breakfast was included and delicious, the staff was always friendly and helpful - we even received

great breakfast buffet, dinner was also very good

cosy and quiet place, swimming pool and sea acces from the hotel ( across the street)

could be improved and an additional pool open until late would have been awesome

hotel also prepare a area of food for kids to satisfy the need of children

possible to play golf on the golf course close to the hotel, special packages gor hotel guests

the beach was average and the shelf (some undertow, waves slamming) can be an issue for kids

the spa was closed and wearing a mask all over the property was a bit inconvenient

breakfast was delicious and served right outside with a nice view of the ocean

the room was comfortable and clean and the breakfast was delish

great breakfast, restaurants close by

sense of freedom! perfect hosts! alexandra's breakfast!

the breakfast, there is no restaurant.

there was something for everyone, quiet beach, kids pool with 3 flumes, adult pool with bar, activity pool for games with music

at the town center when i get there with my bags i had to walk all the way to the resort with kids bags in order to get checked in 45 min in a line

got placed in the wrong building and only got offered replacement at 9 pm with kids already asleep

waiting un línea forma breakfast,lunch and diner

everything. the staff and the colombian bartender (erick) in the pool area was so friendly

great view of the pool.

breakfast is very good

there were bats flying around the pool at night, a little creepy...

multiple pools (10

pool and walls of hallways need refurbishing, painting!

the bar fridge was barely cool with no way to adjust the temperature