the pool, gym and restaurant were not open

was offered on the booking page was not what the hotel offered, for example the gym does not exist

5) b/c of covid, no breakfast, no gym, no swimming pool

and the gym was closed

no free breakfast as advertised, still saying because of covid, pool and gym closed as well

i liked the kitchen and table in the room

bed was comfortable and it had a kitchen

the kitchen had grease on the walls & cabinets

the staff the room the bed and the little kitchen in the room was all poor.

bed was very comfortable i liked that they had a mini kitchen the room was very neat when i walked in and the bathrooms were up to par

you have a laundry center on sight but you must have the appropriate change to do them

the kitchen

room was ok except for clothes left behind in draws from previous person and the kitchen walls had food

really like how the motel looked just like a small kitchen little area you can cook that was the most unique part of

then u got your own kitchen in your room

have no amenities like coffee, breakfast, laundry or anything else

-no laundry room

no laundry room vending machines empty

laundry room

there's onsite laundry, but it's coin operated, like it's still 1952

to be open even when the restaurant is closed but i do understand the liability, or at the indoor pool

there are also safety features throughout the hotel and an indoor pool

my daughters loved the indoor pool and the roof too

love the rooftop bar and lounge area

love the bar and the bartender was very cool

that we ordered a to go from a restaurant and my wife went to pick it up while i stayed with the kids

the wifi

smelled like weed. tour bus with loud kids. stuck on heat, cooling did not work.

no charge for parking :-)

the staff was helpful ! room service and meal was great

clean was un professional the roaches dog hair and food in the laundry equipment

the kitchen counter also is far from level causing anything round to roll off of into the corner of the

they should have different items served for breakfast each morning, though

due to an inconvenience, with my car i needed late check out and they did allow that with no additional fee which some hotels would've charged

there was no breakfast, no towels, and no blankets on my bed, the room was not clean well.

pricing location and no pet fee

front desk women was so helpful and sweet let us do early check in as an unexpected stay in atlanta, so thank you so

no room service. limited use of gym and pool. not many breakfast options.

pool isn't big nor is the gym

and service excellent, the room was nice, access to complimentary wifi much appreciated

called for room service to change the tv remote

no room service. limited use of gym and pool. not many breakfast options.

i also enjoyed the hot tub and the indoor pool was available

from the architecture and beautifully landscaped gardens to the pool, the restaurant & water in the lobby

the staff there were amazing, the room service and drinks were amazing and we thoroughly enjoyed our stay

a lot of additional charges we did not expect (paid for breakfast for our kids, charged twice for parking)

kids couldn't swim in peace because the pool area and water was cold

staff was very nice, the gym was great and provided bottle water, the pool was in a great location

front desk personnel 100% bar staff 100 % cleaning staff

they ran out if plates, food wasn't hot , serving utensils was dirty, no kids friendly menu

there pool was slightly green. but other then that it was great!

guest noise late at night. pool filters weren’t on so i wouldn’t let my kids swim.

breakfast was great

breakfast was outstanding!

good breakfast! kindly staff!

more breakfast options at other tru’s i’ve stayed at but still did have enough choices

breakfast was actually really good , it's super quiet here and it's around alot of different

pool and gym were also very nice

bed was very comfy, room was modern and clean. gym was sufficient.

we were in a room next to noisy kids

breakfast

the pool and gym were closed but that was for our safety

big and spacious room i like the bedroom and kitchen are separated like a little condo lol

if i travel this is my place! kitchen, clean rooms ,calm environment.i love it

working laundry facilities

i didn't get breakfast. i don't know what time it's served. the beds are really comfortable.

ppl live here though so your room won’t have dishes in the kitchen u have to buy your own if your staying a while staff rasheda was the

the mini bar in the room

there was an artist playing at the bar one night which was amazing

the king suite with double beds was so spacious. the bar tender was customer experience focused.

also, loud guests, kids running up and down the halls, breaking glass

nights the bar felt quite full still and it would’ve been nice for the bar to stay open and music to

room was clean the beds were comfortable everything was great the breakfast was awesome the kids loved it one morning we weren’t able to make breakfast we got a to go breakfast that was

pool area was clean and well maintained

but my kids had wished they had a indoor pool because they love swimming and it's february so of course

the friendly morning staff serving the breakfast

staff was very nice, the breakfast was excellent nice and clean hotel location perfect 10 minutes from the airport

very beautiful stay and the complimentary breakfast is everything.

the coffee machine at breakfast was broken :(

breakfast was good. served in a peculiar manner, but fresh, hot and tasty.

breakfast options (hot and cold), comfy bed, checking out was easy, all the staff were friendly and

bed suite w pullout couch was to sleep 4, 2 adults and 2 kids

amazing breakfast - so many options! beautiful, clean, and quiet room.

also, to me this is not a place to vacation if you have kids we got room complaints and was told if we keep up the nose we would have to leave

clean, quiet and affordable. gym is great, rooms are comfy.

when you are carrying baby it’s a little bit difficult to move it with the luggage and kids

the kitchen and the amount of space in the room. bed was super comfortable.

location, size of rooms,plenty of parking,breakfast

very clean, awesome staff, great breakfast!

very clean, kitchen appliances were awesome, great furniture and tv, very spacious n classy

there is a kitchenette area, but could have had better variety with breakfast did not understand why there was

the breakfast was to die for kids and i loved it

pool/gym

that you offer breakfast, all the amenities like the gym and the business center.

was advertised online and on the sign outside the back entrance that they shuttle service to georgia world congress, but it wasn't available

the next problem was the kids on the floor i was placed, that ran up and down the hallway and slept there all weekend even

lobby, pool and gym

i asked for a shuttle to the brookhaven station at 9:45, they disregarded what i said and mandated that i had to

pool closed

the gym is above average for a hotel gym

location of the hotel keeps us close the our kids and things we like to do.

no house keeping or room service received upon request.

bar and restaurant was at the lobby and the smell was not good while entering or leaving the hotel,

to each their own but i was with my kids, i didn’t want to smell it even in my room the moment we walk in

the room service as an unexpected perk

management didn't do anything but call over to the kitchen and ask them why did it take so long

the staff at the hotel were very friendly and attentive! spacious room and a very good gym

i heard kids running around at 6am and the air conditioning made an ongoing squeaking sound

especially for kids or elderly

rooftop bar closed sunday.

more of a kids place spartan lacking in luxury but comfortable

helpful staff, super clean room, dependable wifi, bed was comfy, pool was clean, area was fairly quiet for atlanta

the pool could stay open a little later

i did not like the breakfast and the wifi was bad and so was the cable.

small pool, laundry room, great vending machine near lobby, ice available, excellent complimentary breakfast 7

of the laundry facilities were not working

the breakfast was good

we did not check out the pool or gym

room, clean towels, clean sheets, attractive decor, clean pool, good breakfast, polite staff, free parking, near lots of shopping & restaurants

laundry is a little small

so clean and tidy. laundry facilities was a plus.

saw there was a pool- they said it wasn’t open but i heard people in it when i was in my room

know towels were available at the pool, had to ask

location, cleanliness, style and bar area

i loved the pool!

the pool was always closed for maintenance even though i saw people in it

free coffee bar in the morning! maxwell's tavern connected by walkway.

directly off highway exit, staff was excellent housekeeping, room service delivery, especially front desk staff , asst front desk manager, marlowe manager,

very clean, bed was comfortable, and associate informed me of opening and closing times for the bar and restaurant

bar and restaurant was closed when i returned to the hotel about 8pm and i was unable to get a

due to our long stay, we appreciated the laundry facilities

the property was amazing. we loved the kitchen in our room and the service was great.

a lot of amenities the rooftop pool was a plus

room, food, gym, pool

o didn't visit the pool or gym up close and personal, but they seemed nice when i walked by them

she was quite fond of the idea of a heated pool

great staff good breakfast, social hour (mon-wed) free laundry room fitness center

nice gym and free laundry

killed 8 tiny ants in the bathroom and kitchen area

the complimentary breakfast was awesome

kitchenette was perf

love the peace and quiet in facility, cleanliness, non smoking entire facility and i love buffet breakfast

it was all nice. kid loved the breakfast and direct tv.

breakfast was good

very friendly, good breakfast, quiet

pool was closed. booked this hotel so my son could swim. grounds were dirty. trash everywhere.

once he was done we asked for early check in he said it would be a charge and we were ok with the charge

plenty of families are staying there with kids running all over the place all the time.

the room, besides dirty laundry and closed trash bags, was left how we found it

laundry facilities were broken like check out is 12 and the cleaning lady was knocking at my door

saw ants on a/c unit and realized that there was an old kids tooth brush that had been there for a while looks like it and i’m assuming that’s why ants

laundry room is untidy the room i was in was ok the only thing wrong i found was the water stains

everyone on staff is so nice! also, the gym is awesome!

it s a good location, in a good area. the on-site restaurant and bar is very convenient.

we love location the free parking room service the staff and the spa tub

additionally, there is a bar and restaurant located next to the lobby area

indoor pool closed. some exercise equipment in disrepair.

eat the breakfast

breakfast

kitchen, sitting area, decor, quiet.

hotel was very clean ,pool was nice good breakfast !

i wish the kitchen had a stove.

early check in

laundry facilities were not working properly, dryers didnt dry and the lint traps didn't work

laundry facility was being remodeled

but the bed is cozy, big double fridge, on site laundry, a cute kitchenette, the heater/ac works to perfection

i am only here for work, the location is great and the options and the options to do my laundry and cook an actual meal were within the closest reach than i could have ever expected

breakfast

of choices for breakfast

very nice facility including gym

gym machine are broken

room 422 excellent! great hotel! very good breakfast! nice location!

the hotel is close by the mall and other stores and restaurants. i like the gym and pool area.

kitchen was close , the hotel was clean but some of the people that work there ,needs to be

kids loved how big the room was and we loved how we were able to be separated for privacy

i didn t like that the gym was unavailable.

amenities such as the gym and pool are basic

the breakfast was delicious and shuttle service was a plus

cleanliness, lobby, room size, location, shuttle service to and from the mall.

is clean, the gym is great, it s located in a place that is private

everything was perfect. room service, wonderful breakfast buffet.

staff and the food in restaurant bar were wonderful, both breakfast and dinner

that were not technically their fault: one thing i didn't like was the fact that they advertise breakfast but are only serving coffee and muffins (due to covid) and ran out of them before the end

breakfast wasn’t anything to it. just coffee and muffins

breakfast

no breakfast and clearly it says breakfast

service some type of breakfast food

i would say although the pool next door was available to us it was not really meant for anything more than doing some

the pool was a joke!

would have liked more variety of breakfast items

pool too small

i have travelled with old parents and kids

pool was dirty room had mold ac leaked on the inside could of cleaned a little better

so i call the front desk and he tells me theres nothing they can do until morning because the laundry room that housekeeping uses is locked

the breakfast consisted of cereal and nothing else. the pool was already closed for the year.

pool closed 11am checkout no coffee or breakfast

pool

i wish they had a bigger breakfast.

the breakfast was excellent

everything the room, the breakfast,the pool its family oriented.

breakfast was different every morning

limited breakfast

no indoor pool, only outdoor one, but weather was too cold

a sack breakfast consisting of 1 orange, 1 small prepacked muffin, and a granola bar just should not cut it regardless of the current health situation

also the bar was great

cleanliness, staff,the pool was clean

-good wifi -good

stay longer and have the opportunity to sit outside on the patio, allow my kids to use the pool and sit in the lobby and relax

i didn't get a chance to enjoy the pool

gym was a bonus

this was a big affect on our room service and house keeping

the parking was free and the

not being able to have a hot breakfast but this was due to the covid 19 and the state.

good warm pool and hot breakfast, comfortable room, and recycling bins also

i was released to leave a day early to come home to my kids and was happily refunded

the hot breakfast was so much appreciated

the breakfast was nice and the location was great!

and for the breakfast wasn t worth my trip down there no real choices apple bagel cereal just not pleasing

they said they provided breakfast...i went down at 7:30 & all there was was coffee.

the location is very convenient, parking was easy.

the parking lot was really small and it was difficult to park my truck

breakfast was too minimal. hard-boiled eggs would have helped.

better breakfast experience because with previous promotion it made it seem that it would be a full

the location and the kitchen

breakfast limited and empty

and the kitchen made it a very convenient

i would have liked the scene more options for breakfast other than that everything was fine.

to swim it's nice that they have a swimming area for in the summer outside they also have a small gym

i love the room, the balcony, the pool was nice. very cozy place. very quiet. place was great

quiet location, close to our kids

then at night there were kids running through the lobby playing and climbing all over the furniture as if they were at a

the pool was excellent, the staff was very friendly.

only thing i didn’t like was not being able to go to the pool.

staff, nice clean room, early check in

to top it off the air unit started make all kids of racket

helpful staff. clean room. comfortable bed. decent breakfast.

the pool was awesome and we had plenty of parking and the location was perfect

no pool

the breakfast was good and

breakfast service exceeded our expectations

was no bacon at breakfast

idge, safe, hangers, iron, hairdryer, wifi,

the gym appeared to be a nice size; however, i did not use the equipment

the environment is amazing and the gym and swimming pool.

just enough space for my kids and i

it was very nice of convenient kitchen and huge refrigerator

the indoor pool was really cold

i asked for a late check out and was told that in order to get a late check out which would only be to 11:30 i

rooms are very nice with stove / mini kitchen

i requested for a late check out because of this however i was thrown out of my room promptly at 11 am and they gave

the style of kitchenette the bed was comfortable

the laundry/vending room was clean and well lit

it was soo clean!! the beds were spa comfy ..the food was amazing at the restaurant..

early check in

breakfast was wonderful and the lady preparing did an excellent job and was very helpful

stayed with two young kids on a weekend

breakfast was nice and i like having a gym.

location, staff friendliness, ease of getting in and out of area, gym, quiet weekday nights

breakfast ends too early on the weekdays.

love the view of the pool

spa bath in room was large and clean. very nice layout.

actually it's was just the pool area after everything were perfect

also there was laundry on every floor

spa tub

the room had room service and when they obviously was late which i didn t even notice or matter the lady kept

i love the cleanliness of the property as well as the pool.

there s ballrooms for your events, a nice restaurant with a bar, inside and outdoor pool with a lift, nice little gym and a business area with complimentary internet access on the

nice and clean smelled great food at bar was bussin ! it was good

facilities, friendly staff, ample parking, restaurant in hotel, and gym

the breakfast was great and hot. the pool was very nice, the kids had a blast.

com, they gave me a ground level room which is too close to swimming pool, kids can open the balconey door and get out, and room and bed were kinda damp

if it wasn't for my kids bugging the staff about the pool it wouldn't had gotten open

just the breakfast

were kids running around banging on walls and yelling in the hallway

the atmosphere, bar area was a great vibe!

i would suggest listing the pool hours somewhere.

just very strange for a family with older kids

very nice modern hotel with excellent room loved the pool table in the lobby :-)

the kids stayed occupied and the parents could relax and socialize

gym

gym and pool is available

and gym were closed our entire stay which was really disappointing as it’s a reason we booked to stay

nothing everything was good lil work on the gym but was good

pool was out of towels

pool was good

bar was good

breakfast was a little expensive.

lack of breakfast

to a complication at check in the attendant gave m complimentary breakfast

wash cloths, the housekeeper said she didn’t have any extras and that we could go down to the laundry room and see if there were any there but after traveling i certainly don’t want to go on

i was just watching tv awaiting my ride, second shift personnel told me to leave and sit in the laundry vending room where it was very humid and uncomfortable

i had to do own laundry or get our own laundry there was no maids or housekeeping to come in clean up the room or

we were allowed late check out

it was very clean. i love the laundry room feature

there was noisy part next door; small gymn & pool

the pool was closed and the breakfast was only bananas and prepackaged muffins.

the kitchen staff was awesome and so was some of the housekeepers

i think the breakfast could have been a little better, but over all it was ok.

breakfast was fair and good

kitchen

although there is a kitchen, no dishes, glasses, cooking or eating utensils making the kitchen useless

bathroom is disgusting kitchen disgusting closet disgusting floors dirty i had to buy my own trash can and it took several

it had roaches. and tv to small no kitchen ware

there was roaches. there were bugs in the restroom. there was bugs in the kitchen.

the bathroom looks like they painted over permanent dirt in tubs not something i’d let my kids sit in as they like baths not

nice clean place... across the street from some strip clubs so not an ideal for kids

good room and breakfast. friendly staff.

the staff was rude the water in the kitchen and bathroom was brown

pleasantly surprised about the “kitchen area”. was great to have a separate sink.

clean pool

the pool, bed comfortably, and overall cleanliness

the pool people at the front desk was nice

no pool as shown in the listing. no restaurants within walking distance.

pool

no full breakfast and the price for what is being served. closed in swimming pool

the pool and gym were fabulous

the indoor pool

ambiance the fire places the pool was warm and the jets everything

i wish the pool was a little warmer. not a big deal though.

i d also say that the restaurant closes fairly early, and room service after the restaurant is closed is non-existent

bar is cheap and feels like a pop up windows don t open in room room service takes hours the staff could care less about anything & everything

rooms were spacious, gym was big and well equipped.

not 24 room service.

room service needed to be requested

staff were so nice talked and played with my kids

was very dirty, my kids socks turned black when he started walking on the floor without shoes

i was afraid to take my kids in there

kids were too small for cups

not safest amenities especially when your with 3 kids

trash and laundry over following on multiple levels for the two days we were there and halls smelled of

hated the pool wasn’t open

the gym wasn’t working and the pool was very dirty

as i sat in the parking lot waiting to check in because i arrived early and was told they had early check in but would not let me check in early

hotel, absolutely ineffective conversation with the receptionist when it came to resolving gym issues during this

the shower couldnt be adjusted properly, rhe cost of parking, pool was not heated.

room service sucked, they never cleaned our room and when we asked for towels it was like jumping

the room service was bad breakfast was horrible bread was dry

the pictures of the pool on the website is not why the pool looked like when we went

there is a gym and pool with nice facilities

i think clean them boys were very nice to both my husband and i and my kids we really enjoyed our time i will recommend it to friends and

my daughter wanted to leave the pool and had to wait for me to use the hottub because we only had 1 key

room service food was perfect and staff was

we had a coffee and watched our kids eat

i think clean them boys were very nice to both my husband and i and my kids we really enjoyed our time i will recommend it to friends and

the beds were very comfortable!! great staff and the gym was very nice

the bar and lobby is very welcoming and nice

beautiful hotel. very comfortable accommodations. great staff. quick room service.

the bar is really a little too modern for me, miss the fireplace and more classic music

we loved the restaurant, service, decor, pool/spa, room, and most of all, the uber-comfy bed

also the breakfast bar was grossly overpriced and very limited, even for atlanta

no bar or restaurant open during stay at night

complimentary coffee microwave filthy bar and restaurant not open in evening expensive

common area and pool beautifully maintained and appointed

fitness room was decent compared to some other hotels that i have been to the outdoor pool looked

i choose hotels based on pool and gym

had a very early check in for a king bed but they didn’t have an available at the time

gym needed reservation and pass

i had ordered room service and the food came out not so great

brunch was good!! room service was very good! bed was just a bit tosoft for me!!

good location for restaurants , upscale shopping . great spa and indoor pool

spa - hairdryers a few more amenities

our room service left a lot to be desired

the pool is way to small

the bar on the roof top was amazing

the location was beyond perfect. the bar and view from the bar ion the 15th was brilliant

location and gym

the rooftop bar was a nice spot to go for a nightcap

no extra charge for late check out and early check in

breakfast was a little disappointing especially for my wife who is gluten intolerant as everything

between the breakfast, small bar, and gym, this place was an extraordinary value

i liked the fact that they're pool was open and clean

she then moved my kids and i into a 2 full bed and a sofa bed for the remainder of my stay

room service excellent

property was beautiful, rooms very clean, staff nice, nice bar & the rooftop was a vibe to remember

like the customer service i like the room i like the rooftop bar and the bar in the lobby

staff was great. hotel is nice and clean. the pool is gorgeous. complementary breakfast.

cleanliness, rooftop bar and pool! it was a great experience and the staff was super!

also i went to a laundry mat to wash my clothes before my return trip home

and they need to upgrade the vending machines and laundry machines for machines with card

i liked that there was no pet fee.

laundry facilities are in desperate need of maintenance only 2 out of 4 washers worked and the

breakfast and wifi included affordable daily price

staff very good room is always clean and breakfast is on time

the pool wasn’t open, but they did say it would be open soon so…

even offered to keep pool open an hr later since we checked in late

the breakfast

location, bar ambiance

the spa and restaurant wasn't open but it was because of covid 19.

shuttle service is generous but unpredictable

the service charge for room service was extremely high

friendly service, comfortable bed, deep soaker tub and delicious room service.

clean room and gym

room, gym

nice gym

great location, clean and comfortable, has a gym

the gym had a nice variety of machines for a workout

it was clean nice area and me and my kids love the in door pool

executive king suite was huge with a bar area with a sink and a small coffee maker and refrigerator, however there was not a microwave

the indoor pool was great

my kids were at the pool there was a man with a gun in the lobby

the neighbors was lit but it was okay i turnt tv up the kids went str8 to sleep ud83dudc95

the kids was thrilled and super excited about the room and most definitely the pool

we loved that there is a restaurant and bar at the hotel.

was a lot of kids running around

the fact we couldn't dine in for breakfast but they did provide breakfast bags grab and go & the pool was close i just wanted to sit by the pool

breakfast and omelet bar was a nice touch, above your regular

wish there were more options for kids

had lollipops for the kids (free) my grandson 3 loved that thank

breakfast was nice and rooms very clean and comfortable

i didn't like the fact that the gym was closed.

we were able to get an early check in which was very nice of the hotel

breakfast, small pool

breakfast selection terrible

pool was open for kids to enjoy. breakfast and kick back were amazing.

we were not able to use the pool due to communication issues which was

breakfast was great. staff was very nice.

all inside associates were amazing . restaurant/room service included !

free shuttle within 2 mile radius. very clean.

shuttle service was awesome

yes, a guy at the restaurant bar took pictures of us talking. not ok.

room, sauna, and luxury shower all included in the gym area

breakfast was great

tried to clean my room too early. i had not even had breakfast when knocking at my door.

staff and the location was great friendly, helpful , breakfast was awesome

breakfast was good and they were setting up to have the waffles and pre covid set up done by

breakfast could have been better

i’m satisfied overall except the bar service. the bartender was rude.

enjoyed a real breakfast i enjoyed the swimming pool and the room was excellent suit my family's

the complimentary glass of wine and afternoon social in the bar with cheese, bread, and olives was very nice

the breakfast was okay

out for us to the pool area it’s beautiful warm sitting areas in the lobby the restaurant the bar there’s nothing bad anyone to say about this please about the people that works for