parking was very limited

was towing a trailer)

parking could be bigger

very friendly check-in, room access to parking wonderful.

access, parking

pool: no umbrella for the guest

i was able to catch up on laundry during my stay - and the desk staff person had quarters in exchange for my paper money

the manager said the smell was coming from the laundry room, but it smelt like it was coming from the room across from me

doing laundry at 11:45, well past the 10pm posted time

no pool, or hot tub. but it is winter.... so okay

breakfast was fair at best

guest next to us had kids screaming and running up and down the stairs

place is spacious, great clean rooms, the pool sauna, steam room, gym with breakfast for a fantastic price

quality of room and breakfast.

breakfast was excellent, including both hot foods and other sides

the gym was too basic . add a set of dumbbells.

love that you have a pool

i had to go to all three floors to finally find somebody who was actually doing laundry and clean towels from her

stay was enjoyable, it has a nice 5 feet pool, good ac, decent small fitness center, good buffet breakfast (it’s an ihg so you’ll find

very impressed with quality of laundry

room was good and the heated pool was greatly appreciatwe.

however, the key reader to the pool door does not work

there's a swimming pool and a workout room

could't give more than a 7 with only one coffee packet in the room and also the pool was dirty

that the swimming pool was closed

breakfast option

breakfast was great need some gluten free options.

not a big variety for breakfast

breakfast was good

pool but could be heated

coffee is always hot and fresh, laundry is 24:7, the rooms are nice and cozy, and they will exchange your dirty linens anytime for

her name amor, super nice lady and helpful to me when i try do my laundry and she does help me

kitchen

could have received some hot food breakfast like the rest of the hotels surrounding them

the bed was so comfortable i wanted to just stay in it all day cute little kitchen area and bathrooms were very clean with plenty of

from the quality equipment in the gym to the pool toys and games available at the desk for the kids, we couldn't have asked for more

look forward to when covid protocols are finished so the breakfast bar can return to its former splendor

they even had complimentary grab n go breakfast which we didn’t know but the front desk told us about it which was great

more gym equipment

who works in the kitchen/dining area was absolutely amazing, she made my family feel so welcome and was such a

staff provided access to parking and wifi and then surprised us with room upgrade to allow us an early check in and the ability to

very new and clean hotel with large rooms and kitchen. perfect for a family stay

we did not visit the gym but appreciated that it was available 24/7

staff, comfortable room, bar with good food that serves till late, great breakfast with omlette bar

excellent hot breakfast with many options. omelet bar to order. attentive staff.

the breakfast was amazing and the staff was so great

the breakfast was good,good coffee

great coffee and a variety of breakfast items!! they allowed us to check in early!

- good location - good breakfast - good staff

clean, neat, attractive, good location, good breakfast.

great staff - desk, breakfast, and housekeeping

the pool area was also really nice

quiet, friendly staff, beautiful pool

the cameras they have do not work only the front and laundry room cameras

pool was nice

comfortable beds. good coffee. great location. pool great for get togethers

loved that we could order a lite supper and a bar item for dinner in our room

not sure why the pool was closed despite hot weather

really enjoyed that there was a bar in the lobby

due to covid and air quality restrictions, no pool and breakfast is limited/pick up only.

we felt horrible for megan who was wearing multiple hats: checking in people, running the bar and cooking food from their restaurant

the staff were very helpful and polite, the beds were cozy and the continental breakfast was a nice touch

nicely appointed room, friendly, quick check-in, not rushed at breakfast

cute the shower is so cute so worth the price felt so comfortable staff are so nice and they have breakfast coffee tea water juice all

the breakfast was fresh and plentiful

breakfast set up was very convenient and quick/clean

next to a restaurant and a bar

we stayed in the spa suite which completely exceeded my expectations

having the wiki bar and the bernardo cafe right in the hotel was very convenient

the bar was lovely, and great food.

this time we tried the bar and the restaurant and both were good

the breakfast was surprisingly good. great location.

bar and restaurant food excellent and breakfast great

staff, professionalism with personality, attentiveness, cleanliness, comfort, improved fitness center, all of the above

no breakfast

breakfast included in room price

and the hot breakfast

were helpful and we got a room close to our car and the pool

breakfast was wonderful

enjoyed the pool

maybe just the breakfast

i was surprised that there is now a pet fee

loved the pool

nice breakfast spread in the morning

hanging out by the pool was nice and cool and never too crowded

breakfast was very nice

pool was closed at the time we was there

pool is rather small, but still worth the inexpensive price!

breakfast ended at 9:00 which sometimes don't meet customers time frame>

i love that it offered breakfast.

maybe a little more selection for breakfast. but overall it was good.

the free breakfast was better than most hotels

breakfast is great as well

everything was nice, the gym equipment needs to update an the spa an pool were very dirty.

i love that the pool was warm as i am arthritic and need to do my exercises in warm water

i got a room right in front of the gym and people were loud people, swimming pool was left with trash all over

when i clearly said early check in

website advertised an outdoor swimming pool

looking over the pool

the pool was freezing and there was no soap in the rooms.

could nor use the swimming pool was full off leafs

pool was out of order but they are sharing access with the neighboring hotel.

pool was warm and clean

didn't have breakfast

breakfast was ok

good selection of breakfast

sofa bed was uncomfortable. swimming pool was not cleaned up so we couldn’t swim there.

said it had a heated pool but then we were told it didn’t and had to walk across the parking lot in the freezing cold

breakfast is hot but not always what i would like, but, there is a kitchenette so i have the option

indoor pool fitness center

the water temperature on the indoor pool was perfect and i loved the fact that it was open until midnight

very poor coffee bar service. two people talking and totally egnored me. went somewhere else.

clean, many conveniences, pool, food n drinks, access to humans 24 hours and quiet relaxing rooms at a great price

the grounds and pool were clean and well taken care of

due to covid19 pool and gym were closed

were well kept, clean and tidy, welcoming lounge bistro area with an outside courtyard and a pool and gym at the other end

door was a sliding door without a bathroom fan (so not very private), no proper work desk (shared kitchen

clean and spacious hotel room, the pool area was well maintained, and the breakfasts were delicious

just okay. ev charging worked

comfortable; nice pool and gym

119 had a terrible sound coming from either the heater or since it was right in front of the ev chargers, it might have been the power transformer

the pool is a fantastic amenity in the warm months

clean and new, easy parking, good breakfast, friendly staff, comfortable bed, spacious rooms

loved the stay and very happy with the breakfast. hotel is very very quiet.

clean, comfortable, staff friendly, pool and hot tub, bathroom spacious and clean, bed/linens comfortable, lighting good for ambiance

open air pool and hot tub

there was a nice size outdoor pool

the pool was very clean

on-site laundry was nice i got a couple of loads done

pool needs repair

nice pool quiet at nite great staff. great location

we enjoyed our stay and liked the bar and restaurant that was attached to the hotel

we were there on a sunday the restaurant and spa were closed

super and i mean super clean rooms, the staff is unreal very helpful and most pleasant, the bar and restaurant is off the hook too, five stars all the way can't wait to get back

no swimming pool and full service spa facilities.

clean and i mean clean and comfy great bar and restaurant right down town

the pool is still closed and like i said before, i paid for full amenities.

breakfast is far best than others

pool was a bit dirty

pool location

nothing. the pool was closed which was disappointing but not their fault.

the beds were comfortable and the rooms were big enough to let my kids run around

gym is very equipped with squash, and very comprehensive in general. its not too short

asked for towels and was pointed to the laundry, “to go” breakfast was gone before 10am, despite the sign stating it was available

i did not like the fact that the guest in room 203 had kids and they allowed them to make lots of noise, slamming doors, run up and down the hallway, not

the breakfast are basic but it still nice and they also have peanut butter for breakfast

the breakfast was great quality, lot of good quality fruits, diy waffles and the condiments were pretty

took several days to get my refund, the rooms smell like dog urine, and the maids did not provide room service during my stay, and to top it all off they found a bs reason to keep my deposit

toilet under seat conditioner dispenser fell off after being lightly bumped people hanging out in parking lot late at night near my

love that they have laundry facilities for guests

they had breakfast, but my work schedule kept me from getting to try it.

dont ever stay on the bottom floor especially near the pool

nice little convenient laundry facility too

the breakfast was great! very clean rooms. the staff was quite helpful and friendly.

breakfast was outstanding - the staff memeber in charge was very helpful and she had the dining

we would have liked to try their breakfast buffet but we had to leave very early to catch a flight from sacramento

location, cleanliness, hotel staff, breakfast, bbq grill, pool, and basketball court

was easy to access, rooms were nice and big with kitchen facilities, good parking

no masked were worn as the kids ran around playing on the elevators

internet was not working in the room so i ended up having to use my hot spot on my phone so our kids could watch a movie

the pool was beautiful if not small but completely adequate

the pool was great. the breakfast was great.

everyone was so nice here and the hotel is very clean. the breakfast is amazing!

suite with small kitchen, clean and new bathroom, well decorated with the essentials

clean, kitchen w/mini stove w/full fridge & microwave, bed/pillows/comforter-

clean, well equipped rooms with kitchen and full fridge

no dining table and chairs considering that the room comes with full kitchen.

very friendly staff ,very clean and a great room i liked that it had a kitchen in the room

the pool

how clean it was. didn’t have breakfast.

has laundry and places to eat close by

no elevator, no protein in breakfast

very nice rooms - similar to holiday inn express. spacious. great staff. swimming pool.

no pet fee

and the waffles offered for the continental breakfast were delicious

could always be cleaner. pool was open but hottub was not. breakfast sucked.

breakfast- when we got there we had no coffee cups and there were no more eggs or sausage

was great who kept the breakfast room absolutely spotless and well stocked with coffee, fruit, muffins, etc

staff were super friendly. can't wait for the pool to reopened.

pool and hot tub closed and breakfast ends to early even mcdonalds goes till 10:30

clean, comfortable room. breakfast was very good.

room 127 is located next to other hotel's swimming pool too much noise until pool closed

staff, clean facility, quiet rooms (and guests), we'll prepared breakfast with good coffee choices

unfortunately, the pool was closed due to county rules. but i will return and use another time.

the kitchen doesn’t have a stove but has utensils and dish wear to use

excellent amenities in room with the kitchen, work space, closet, and bed was

new, clean, bright good breakfast

the breakfast was good

breakfast was excellent

the pool is not available yet.

my breakfast waffles are gone.

the breakfast was very nice and it's in the serving area was very clean

back the waffles for breakfast

breakfast. they took out the waffles

indoor pool, great

the kids and i were stuck watching a program that no one wanted to watch

to be held and flushed at least twice, ants on wall, tv during breakfast was inappropriate for kids

indoor pool was a huge hit with our kids, as well as the pancakes for breakfast

parking space, eh er n we got back to hotel there was no more parking left

having to leave too early in morning to catch flight. would have loved to stay for breakfast.

we didnt get to enjoy the breakfast because we left before 0700 hours.

not have the breakfast, but everything else met all our expectations

access location great rates friendly staff spacious and comfortable rooms and breakfast was

that is cecelia in laundry, vanessa in housekeeping, and last but not least, mandeep, at the front desk

breakfast

the pool area needs some love

no pool it was out of order

room was great with comfy bed, good tv and wifi, big bathroom and great shower

the jacuzzi was full of bugs and pool was very dirty

it was quite and the pool was clean

had clean rooms, lobby, breakfast area

the hotel is quiet and the pool was sparkling.

breakfast and pool

the room was what to expect, clean and my sleep was good, peaceful and the breakfast was nice very good coffee

the staff allowed us to park our long trailer, which was great because not everyone has a parking

strange, i say staff caring their laundry into machines

the bar and dining room area were very comfortable and cozy

room service

t is winter, so i'm not really that unhappy, but a nice warm swim would have

grab bar next to the toilet

no swimming pool

plenty of parking and good rates

the suite was a perfect size for my family. kids got to spread out!

facilities, pool, and gym were great. the hotel was new and everything was really clean.

need more parking

in the back is a playground for kids 2 min walk at a little park and also a river to enjoy a little time outside and enjoy the view

very clean, helpful and friendly staff, free breakfast!!

good location, really nice room (king studio). pool and gym were open. nice view of the harbor.

complained to staff who talked to guests, had 3 kids jumping on the bed (continued whole trip) when we complained again the staff told us he a real

overslept missed breakfast

the first room well they weren't in the second room either nor did the tv turn channels and i had kids bouncing above

excellent service and extremely nice pool ara and night time staff nd

nice to have a clean pool

friendly staff. very helpful. room was close to the pool. wish it was warmer outside.

room right next pool

my stay was nice with the heat and the fact the pool was opened and was exceptionally the water was nice and clean and really refreshing made the

swimming pool very inviting with crystal clear water

very nicely decorated and exceptionally nice. work out room was great and a place to do laundry.

loved that i got a room on the first floor and the balcony led strait out to the pool and hot tub

the pool was heated and amazing. love the patio room

i liked the fact that there was a private balcony that led to the pool. that was niceðŸ ? ?

they brought all kitchen equipment that made our stay so easy

kitchen and bed

clean rooms with kitchens and a good free breakfast with coffee, oatmeal and muffins

clean rooms with kitchens and a good free breakfast with coffee, oatmeal and muffins

clean hotel, nice staff, and what i like the most is the kitchen inside each room.

clean, everything works, quiet, and great breakfast.

the breakfast choices were great

courteous staff, clean room, comfy bed, pool and hot tub and hot breakfast

pool was cold!

pool and hot tub were clean

pretty pool

the price is too expensive for what they offer, the pool was dirty.

i liked where the room was located-upstairs,pool view..

toilet is too tall. pool was dirty.

wasn't ready till almost 5pm even thou i requested early check in , sheets had a stain on them, ac very loud and vibrates no hot water when i

door opened to outside near pool.

the bed and pillows where so comfy. breakfast waffle maker was awesome!

cute little pool, i wish i took a dip

and comfortable rooms, friendly employees, great location, pool was nice,work out area was good

staff were very friendly, the pool was nice and fun, and the breakfast was good

they can improve on anything, it would be the cleanliness of the pool and the temperature of the water

didn't see a tray to carry my breakfast upstairs

hot breakfast, no pool or hot tub but that wasn’t their fault, blame covid for that

i only wish they had the free breakfast but covid-19 was in effect

as i walked to my room (on the first floor) past the door that leads to the hot tub/pool which had a notice taped on it that the hot tub is out of service/out of order/not available

indoor pool was amazing

pool was not heated

wasn't able to use the pool or the jacuzzi.

no breakfast

the location is great. well lit and very safe. the breakfast has big selection of yummies.

the warm welcome, can't see the smile but give all the information, parking, breakfast bag, and elevator location

everything clean. nice pool and hot tub area. social hour was great! amazing staff!

gym could use more equipment

free laundry services.

we stayed in the queen suite with 2 adults and 2 younger kids and we definitely should have book the king suite for more room

kitchen and living room were not as clean as expected could use improvements and maybe even some

some of the items in the kitchen was broke

quiet, great amenities, breakfast, our room was spacious and the kitchenette was well stocked with everything we needed to

cleanliness and very courteous staff. a good kitchenette size. tesla charging station also

the full kitchen, dining table and living room were very comfortable