the wifi password doesn t work without an additional password and user

no wifi in the room

the suite is very nice. ac, nice bathroom. good ocean view, it's own parking.

there is a lack of parking

the room didn't have ac and the wifi doesn't make it to the rooms in the back

it wad a typical central american breakfast which i like

online booking, and also made me feel uncomfortable over the fact that i booked online a room and breakfast, at a cheaper price than what they normally offer

the free breakfast was only one choice

all the food very good, very delicious breakfast

quiet location. easy access to the beach. beautiful pool.

breakfast was always on time, and the staff was amazing

all the rooms had an excellent view of the pool and the ocean

the pool was nice and clean

overpriced room service

the pool and bar added that

ordered dinner from room service and found the menu to be somewhat limited

the huge freshwater pool is beautiful

visited for my daughter's birthday; for a family with 2 young kids, this resort was wonderful

location is just marvellous, and the spa deserves a very high ranking for its natural beauty

the kids really enjoyed the jungle slide

good for kids, free hot springs, friendly staff.

also, the swim up bar was closed when we went, i was told it was being worked on and i was really looking forward to

visit was serene, with the entire spa area to ourselves—a treat enjoyed by both us and the kids

clean, spacious accommodations

since we were traveling with kids, there were many meals we wished we could just get food to the room instead of having to eat

breakfast could be rotated with variety every day

the grounds are well kept, the staff is friendly, the food is excellent and we loved our spa treatments

orange juice at breakfast should be better quality, it tasted nothing like orange juice, also the gardens were not

from the car parking you need to carry your luggage through gravel/stones so rollers wouldn't work

by security every time we left the property - wanted to know where we were going - parking gestapo were quite rude wait staff in restaurant were pleasant &

everything was easily accessible, from reception and pool area to trails leading to waterfalls and swimming holes

the magnesio massage at the spa was amazing, and oropendola waterfall

was perfect for me, being a vegetarian, there was so much fruit for breakfast and a big salad bar for lunch and dinner

breakfast was amazing

it has a pool in the center of it, so you just walk out of your room and get this lovely feeling

there is a cute palapa with an open bar and kitchen so staff is always available (btw, staff was so friendly, attentive and

only a few rooms, centrally located pool

the pool is too small and there was no tv in the room. this was just a comfy bed.

wifi was free good breakfast friendly staff conveniently located very clean

owner lets you use all the facilities, kitchen laundry garden, as at your home

the only minus point is that some kids were playing football in front of my room at 10pm, and then again at 6 something am, which was

to address all our needs as a helpful friend - helping us with the dinner take out, doing laundry for us, checking our rental car, helping us with planning our tour, allowing us to use

they setup airport shuttles for me, had a great room with air conditioning, and an excellent breakfast

no other restaurants nearby. but did have room service for a price. cafe closed on sunday.

small dark room, no outside lighting, large delivery truck parking inthe back

location to downtown and airport. large parking lot. friendly staff. good air conditioner.

played with a large dog and his basketball in the parking lot

it also advertises a room service, which doesn t exist

breakfast is delicious

breakfast was good decent as usually served at home

was great, staff fantastic and accommodating, very nice breakfast

geat staff members. awesome breakfast. comfortable room with plenty of beds

breakfast was comprehensive and prompt

they need a bigger parking lot.

wifi was good soda on site

wifi not working in the room

staff were kind and responsive, and we were even able to get laundry done for a small fee

, gave us our room key and later opened the kitchen so we could buy a beer

nice to have a pool and terrace with amazing views

the hammocks, couch and pool table are a nice addition

the rooftop pool is a huge bonus

amazing views from the communal area with a pool table with good cues, cheap beers, what more can you ask for

enjoyed the use of the table, the honor system for the drinks and the laundry that baba recommended was great

the rooms had ac that worked well, and the pools were clean and well maintained

pools, location, food, almost everything

view and pool. service in bistro when open.

breakfast buffet only on the first two days - thereafter a la carte breakfast menu - but only to

pool definitely needs some fixing, as tiles were coming

parking was on site

friendly staff, beautiful inner yard and nive breakfast.

location, safe parking, friendly staff, spacious clean rooms with ac

room i had was right next to parking lot and sometimes noisy

it was safe and clean. very well located. breakfast was wonderful!

they have a small park which my kids loved

loveliest pool nestled between century old trees and lush landscaping

there is super market and a covid test center, good breakfast and a big pool to refresh, private parking

el sitio was in a great location with a beautiful pool leading to the restaurant

comfortable bed, pool

enjoyed our stay. beautiful grounds. conveniently located. breakfast was great.

wifi was pretty weak in our second floor room.

24 hour restaurant was perfect and they rushed our breakfast at 4am so we could make our flight out

were there for 4nights and the bar next door was playing music until 12 midnight or 2am everyday

the parking lot feels extremely secure

it has a club house, a gym, friendly staff and personalized service

pool was dirty

the pool is wonderful, the food is good, the coworking space is amazing

better pool and bath towels would be appreciated.

great view over san juan - nice pool - nice staff, especially security guys - resident peacocks and macaws - comfy

historic, great location right in the beach road, delicious food, helpful staff, pool, a/c, gym, walking distance to shops and restaurants downtown, in the heart of san juan del sur

on site restaurant gym and

the first place on this trip we went to with real wifi, and actual hot water

the swimming pool is kind of little the food is expensive for san juan del sur

the pool could have been cleaner.

shared kitchen with fridge downstairs

there is a small kitchen that we used to make breakfast, which was a big plus for us

the staff is very friendly and great at their jobs, the shared kitchen was always clean

location, shared kitchen, walking distance to beach and friendly helpful staff

you can also use the kitchen

there is also a nice kitchen on the property if you prefer to make food

staff were super helpful and even organized laundry cleaning

internet is super fast and the kitchen has everything you need and more

friendly, lots of amenities including free potable water in your room, free coffee, best comunal kitchen i’ve seen in 7 months of traveling, fabulous location in center of town , minutes from

laundry and awesome massage at gaby's within walking distance

you can use the kitchen and there is a fridge too

very close to the beach, lovely people. wifi was excellent and there was a kitchen you can use.

nice clean kitchen, and communal area

location close to the beach and town centre, free water, reliable wifi in communal area, kitchen

of the restaurants, glacier pastries, and market and little eat, free coffee all day, common kitchen very much appreciated

gs, omlette with or without rice and beans) with no

the breakfast was poor, same thing every day

has parking

breakfast can improve a lot, basic breakfast, only nicaraguan gallopinto, eggs and bread, nothing

breakfast was like your auntie was making you eggs and gallo pinto

breakfast was also delicious

the bar staff helped me translate and figure out an appt

the free breakfast was really good

included breakfast could have been better, specially the gallo pinto which felt like it was overcooked every

very clean and delicious breakfast included restaurant and bar on site and services fantastic very professional we will be

room had a so called kitchen with rosty kettles and with hardly any other equipments

the kitchen was great but had to go in through another door that had to be opened by staff.

kitchen seemed well equipped, but we didn't use it

they did fix this * communal kitchen - combined with a fridge in our room this allowed us to self cater * staff were friendly as

great location and helpful staff. kitchen are was well equipped.

there is a laundry service, which was quick and reasonably priced

location, clean rooms, nice pool and outdoor area, best shower of our whole trip - hot water and great water pressure

pool area was not that appealing.

location, lovely house with a great pool and hot water in the room

amazing breakfast

did not speak english- which was hard at times because the wifi was not good so i could not translate to them

great wifi, helpful staff and yummy breakfast

i asked for the wifi, she gave me the wrong one, so the first 4-5 hours i didn t have internet

the breakfast was tico, and i liked it

wifi didn't work in the room very well.

bonus it has a free shuttle pickup from the airport

pool area was exceptional

small gym room

not sure why room service does not include breakfast and lunch.

room service was fast - food was very good

they have a great menu and bar that you can order from poolside while the kids swim, plus a wonderful continental breakfast

arranged their free shuttle at 6am and even packed us a little to go breakfast

our party was two adults and two kids, and i'm glad we only stayed one night

poolside restaurant and bar with great food

having breakfast included was nice to not have to go off the premises

steep to access cabins and main house is quite a bit away to use the restaurant, spa, and pool

the kitchen was very poorly equipped

full kitchen

also, it was lacking lots of things you might expect with a full kitchen - like paper towels, a kitchen towel, a little salt/pepper, etc

toilet paper in the bathroom window to hold them in place, no hair dryer, no paper towel in the kitchen, the lady in the breakfast area was very

clean, super nice staff, great breakfast- the cooked from scratch non dairy pancakes just for me since i am lactose intolerant,

pool was clean , staff spoke english and very very kind

breakfast was amazing and the staff were wonderful

snack bar could be very useful, that way if you feel like eating something toy can order it right away,

on the beach with its own pool, i had a lovely private room with aircon

the beach, very friendly staff, room was nice & clean, nice pool, well maintained, delicious breakfast and coffee

pool was amazing and it was a quiet place to stay in san juan, perfect for relaxing, close to the

we really enjoyed the swimming pool, the breakfast and the big size of the room

we really enjoyed the swimming pool, the breakfast and the big size of the room

the pool was great

the kitchen could use a little bit more cleaning.

recommend to add a few basic spices in the kitchen such as salt, pepper, sugar, etc to cook

should not be allow in the swimming pool

pool was great for the kids and overall the place was clean

kitchen needs more upgrades. having a bar or restaurant on site would be a plus.

nice to have a bar and restaurant right at the hotel and was open 11am-9pm or so

the pool was refreshing and the room was clean and comfortable

restaurant hours are very slim breakfast ends at 830am so we missed it

the bar didn't open until 4:30, but i *suppose* that is a good thing ;-) great location, easy to get to

common areas were nice. the kids loved the turtles and kitten. the staff were very friendly.

the house and pool

rooms are clean and you can make a basic breakfast

great place to stay! wonderful views, lovely pool, amazing staff! thank you!

there's a little pool with a waterslide, plus there are horses, hiking tracks, zip lines

the room had everything we needed and we loved the swimming pool hot tub area which we basically had to ourselves complete with a water slide

food was great we had dinner and breakfast

we should have stayed longer to enjoy the beautiful pool

pool was just right

the owner went above and beyond to make our stay comfortable! the pool was clean and refreshing!

even stopped at a grocery store because i mentioned i needed to get water and juice for my kids

we had 2 rooms (both had full and twin beds) for 4 adults, twins kids, and a small dog

they offer a free shuttle bus into town which is vital due to the distance the hotel is from the main town, it does

minor but we preferred an a la carte breakfast to the buffet

is pricey and breakfast is small

breakfast was excellent

to many rules like pool curfew

breakfast was outstanding, excellent coffee, comfortable rooms, beautiful beach, staff was so warm

massages in spa at the beach are amazing as well as all the food in the resort

menus, activities and spa extortionately overpriced considering the rest of nicaragua

we especially liked the breakfast and dinner menus that were changing daily

the food was very good, particularly breakfast, fresh juices and lunch