at 10pm we were told to leave pool area and go to room

was perfect for me, being a vegetarian, there was so much fruit for breakfast and a big salad bar for lunch and dinner

the poor connection with wifi

we brought two kids this time and they really enjoyed this beautiful place

from the car parking you need to carry your luggage through gravel/stones so rollers wouldn't work

breakfast was comprehensive and prompt

was great, staff fantastic and accommodating, very nice breakfast

breakfast was good decent as usually served at home

we couldn’t take a shower with hot water very bad because we have two kids

balcony plants clean delicious breakfast friendly staff

they setup airport shuttles for me, had a great room with air conditioning, and an excellent breakfast

to address all our needs as a helpful friend - helping us with the dinner take out, doing laundry for us, checking our rental car, helping us with planning our tour, allowing us to use

extremely friendly staff, clean, tasty breakfast.

owner lets you use all the facilities, kitchen laundry garden, as at your home

kids could play a mean game of foosball

the parking was very convenient

rking lot was surrounded by

3 choices of breakfast and loved the fresh cas juice

t right outside front door) and safe

breakfast was delicious and we all felt very well cared for

great wifi, helpful staff and yummy breakfast

great wifi, helpful staff and yummy breakfast

breakfast was good, plenty of coffee, and nice sitting area

i asked for the wifi, she gave me the wrong one, so the first 4-5 hours i didn t have internet

weak wifi made it hard to place calls or do much of anything online

it was barely warm

pool and loved the trees and flowers

terrible wifi

the parking lot feels extremely secure

really nice pool and good, hearty breakfast the next morning

the room i had moved to had less noise from the bar but at 3:30 am i was woken up again by loud music and the window vibrating from the bass

gardens and pool were so lovely; i would stay again just for that luxury

music from a bar in the plaza next door lasted well past 3 am

close to the airport, guarded or fenced in parking overnight for safety, easy check in/out

breakfast is buffet

lots of parking

parking was free

staff were kind and responsive, and we were even able to get laundry done for a small fee

wifi not working in the room

they have gated secure parking across the road as well

the bar was a bit limited but that didn't stop us from having a fun evening.

good value. nice outdoor space. restaurant had good food. bar was good. staff were excellent.

likely alot nicer in the daytime but me and my kids arrived in the evening and were gone the next morning

lovely grounds and large pool and pergola

we had a nice room and great dinner and breakfast!

away from town , nice grounds, garden , pool to enjoy, comfy rooms, pleasant owners

room, very clean, nice friendly staff and owner, clean calm pool, close proximity to town/airport

loved having a pool

even stopped at a grocery store because i mentioned i needed to get water and juice for my kids

pool was just right

the bar and food option at the pool did not exist as advertised

for a nature tour with a hanging bridge tour, horseback riding, zip lining, a cultural tour and a spa experience this is the place

the kids really enjoyed the jungle slide

amenities weren’t available (pool bar and some dining options), perhaps due to it being the down season, but it didn’t really take

also, the swim up bar was closed when we went, i was told it was being worked on and i was really looking forward to

rolando was helpful and arranged dinner and breakfast for us so we could really relax after hiking at rincon de la vieja, which we practically

thermal spa was enjoyable on the breezy

our kids loved exploring the trails, property with the animals, and the slide for the pool

the breakfast with pancakes or white bread is typical american

breakfast was not very special or lovely arranged; other guests became fruits in addition, we

hot springs, big rooms, great spa and good food

the spa is built directly over the creek, with water flowing under the glass floor

30 felt a lot later and as there were very few people there it was a long night for our kids

room service brought wrong dinner and forgot one of the dishes

there was a kids menu, but it wasn't too extensive

close to airport, hot water, parking, privacy

location to downtown and airport. large parking lot. friendly staff. good air conditioner.

large off street parking area

small dark room, no outside lighting, large delivery truck parking inthe back

no other restaurants nearby. but did have room service for a price. cafe closed on sunday.

the airport shuttle takes under five minutes to get to the airport, and they have wake-up call service if you

having coin-operated laundry facilities was an added bonus; definitely useful for our onward plans

room service and supper where exceptional

room service never answered after several calls, so i had to go downstairs to order in person

the spa prices were good and if there is a next time, i'd definitely use the spa

modern hotel with a nice pool area and very close to the airport

great room layout and very clean. nice small gym and a welcoming lobby.

the breakfast was excellent and the setting around the pool area was very nice.

free shuttle bus, comfortable beds and pillows, great hot showers, delicious food for dinner and breakfast

the staff was able to accommodate our early check in, which was very convenient.

staff, a lot of facilities and spa procedures are included in stay

the view, the river and the pool area

elegant rooms carved into the volcanic rock, natural wood accents, miles of trails, amazing pools/spa elements, and a friendly/welcoming owner who is deeply passionate about this project

not much privacy in outdoor pool

nestled within a vast natural landscape, the thermal pool provided a perfect respite, inviting us to unwind and recharge amidst serene surroundings

gardens, fast wifi, lovely pools, comfortable beds

and toucans excellent hot spring pools available 24h/day a lot of privacy and calmness great breakfast with an opportunity to taste a homemade

excellent breakfast

the gardens with big beautiflul butterflies to watch , thermal pools of different sizes, plenty of seats , bungalows are perfect with your own thermal pool good

close walk to dining and pool area

the pools were a lot of fun- the temperature varied at each pool so you could choose the one you

hot springs were great as was the daily breakfast

breakfast can be improved!

my kids were disgusted, and scared to sleep in a bed crawling with ants

volcanic mud and sit in the natural cave sauna until you're well done, shower then the hot spring pool for a bit, walk 50 feet to the cold pool and you will be ready for a good meal

carlos met us via a golf cart as soon as we pulled into the parking lot

the coffee at breakfast was lukewarm. they did not keep it in a thermos.

location, the monkeys, the pool was amazing, the hot springs

cluded in the price) was decent

breakfast was great

instead of three kids it shows three adults

should be more variety of food at the pool

service was great, food was delicious, and the pool was really nice

of the buffets breakfast, lunch and dinner were absolutely wonderful

food, rooms, pool, transportation to each location

we also had a charge from the spa that we never used

sometimes the wait for golf carts were a little long

the property is beautiful and the golf cart service was very usefull, also the shuttle service inside peninsula

of steps since it’s on a hill, but golf cart were quick to pick you up if you didn’t want to

spa and gym excellent

is a louder main pool which was less interesting for us but there s another much quieter pool area so not a

we liked the transportation service because we were able to enjoy the bar without worries of driving back to your room and in general, it's a very convenient

not a lot of option for breakfast and we found some of the food to be cold

cracked tiles at the second pool, worn cussions at the pool area, second pool area bar closes at 3pm

they have activities all day long -pool valley ball was our favorite, and you can rent jet ski, boat, schedule a tour with the guys

my opinion they should consider having a kids pool separate from the main pool, that way you can fully enjoy the golden sun with a frozen

multiple pools and small beach

we had some fun evenings at the bar too

the vibe is chilled and laid back and with the bar and restaurant surrounding the pool it gives atmosphere to the resort

there were also a lot of kids, which i didn't expect

wifi at the pool area.

wifi worked well in room, and lobby, but not at the pool

wifi at the pool area.

forest, beach and bay host much wildlife - we saw a coati and an iguana in a tree beside the pool, saw frigate birds patrol the bay, a pair of macaws flew by, and we heard howler monkeys in

plenty of secured convenient parking

four seasons thinks about the little things like spf bar at the beach and pool (even if i had my own)

amazing property with 3 pools , fitness center and all necessary to enjoy your stay

four seasons thinks about the little things like spf bar at the beach and pool (even if i had my own)

fly fresh laundry service excellent idea

the kids loved that they could hang out in the pool while we were waiting for dinner to be served

frankly this isn t the type of place/vacation for young kids

the pool is small but i could see many kids loved it

on the beach with recently renovated rooms, a pool with an ocean view, great staff and a convenient restaurant

the kids loved that they could hang out in the pool while we were waiting for dinner to be served

breakfast was so delicious

finally, i don't normally mention the internet/wifi in hotels because they're normally pretty standard but this place is heaven for someone who

no room service

i like that room service did not come to your room unless you requested it

wifi mostly in the office, restaurant and pool areas, but our room was close to the pool so we did

all of the staff were so friendly and helpful, and really made an impression on our kids

wifi was spotty at times in the room, but that just reminded me to get off my phone and get to the

all of the staff were so friendly and helpful, and really made an impression on our kids

we had a tub on our patio, that the kids loved

better for families with kids then couples ...

the free breakfast was one of the best that we had in our travels

location, surroundings, architecture, cleanliness, beauty, staff, restaurant, swimming pool, look out, animals and

we loved the stone pools as well as the swim up bar pool

breakfast was wonderful, staff was super friendly and inviting.

we stayed in the pochote suite and had our own pool so the noise was not an issue