parking lot needs to be paved.

parking lot need to be sealed.

parking lot not paved properly

have liked a little more room for parking for truck and trailer

location to reach memphis for a fair price: parking, highspeed wifi and close to food place

no breakfast, no casino

nice hotel with kids and family. close to downtown and casinos. will be back next year

not too far from downtown, casinos and restaurants nearby

no wheels chairs for elderly, no turkey or chicken for breakfast

didn't have breakfast, we had to leave early.

breakfast was wonderful

breakfast

a clean room, breakfast was great and location is awesome

breakfast was great

they had an amazing breakfast with a good variety of choices

the breakfast and facilities were clean. very nice ambiance.

spacious room, kitchen

comfortable and clean hotel, love the kitchen in room.

delicious breakfast, inside pool for the kids restaurant next door.

pool was closed and even tho they said it was breakfast, it was none

kitchen had dishes in dishwasher that were dirty, woke to spiders in the tub, room smelled of dirty

we ate breakfast elsewhere. the location was great for what we needed.

everything was great including the breakfast

the breakfast was great!! the bathroom was very clean and spacious.

indoor pool was fantastic

was disappointed in the size of the pool

the air did not work, the room had a bad smell to it and the wifi was not good

no instructions for wifi access were provided

parking does not accommodate all guests and needs repairs

parking was lacking

i felt like the parking area was fairly secure

found a kids bubble maker behind the chair in the corner

breakfast, gym, beds were comfortable

hotel was very noisy: kids running up and down the hallway, couple screaming at each other in and outside their room…

other convenient amenities include a guest laundry and a pool

breakfast great

bed & pillows were comfortable. very clean. many kitchen amenities in the room.

breakfast was wonderful

kitchen was great

the bed was comfortable and the breakfast was very good

clean, washer and dryer on site no charge. rooms spacious bonus with the kitchen

the room was very nice and clean. breakfast was delicious

front desk staff was wonderful! really enjoyed the laundry room and breakfast.

breakfast was good, i was looking for hot chocolate due to the weather, however i was okay with the

breakfast was decent and the location was ok.

great breakfast clean

free breakfast was very good. a lot of selection

good breakfast as well

super comfortable bed !! breakfast was great !

convenience, early check in time

to make sure there is enough breakfast better , my wife and i went to get something to eat and there wasn't enough left after a

large room was nice! nice breakfast, too! good coffee was appreciated.

great location - clean - good staff and breakfast

the indoor pool!!

room was a nice size. location convenient and easy to get to. enjoyed the pool.

pool was clean and actually open

there's too much light that comes through around the edges, especially when the room is by the pool on the first floor

staff was nice clean breakfast was good and hot

nice room. great breakfast.

the breakfast was awesome and food was at great quality

location to the casino was great, room was clean and bed was very comfortable.

breakfast was amazing

family and i stayed here because we wanted to let the kids swim after a day at the zoo in memphis

staff were very nice, my kids loved the pool

clean and near casino. good value

the pool was closed.

a unexpected top-notch casino with very helpful motivated happy staff.

always love our stay at southland casino.

the location was very good and the room and casino was excellent

beautiful, spacious casino. great architecture. spacious modern shower.

give up our key and say enjoy our self it was real nice in our room it was so cozy we went to the casino had a good time got up that more went to breakfast look to eat at the buffet but they say it

location to southland park casino

breakfast was good. i really liked air conditioner unit.

place was clean, the room was spacious, the grass and lot was well kept, the breakfast was good and hot the only thing to me was the hallway was a little warm during the day

we were across the highway from the casino (we did not want to be near the casino

bed comfy, room clean. pool was fun

wifi not available - didn't find out until booking!

the bed is hard and time to be changed out. parking lot is a little dark.

no problem good area to walk your pets just drive a little fast in such small parking lot.

parking was not sufficient at night

to reach, not too far from town centre, ample of parking the staff was very friendly

of smoke throughout the hotel none of the gym equipment worked the lift smelt like something had died in

parking was near the room and easily accesible

were cocroaiches in the parking lot the size of a rat, there was a brown recluse spider in the lobby

very friendly staff great breakfast

an easy one/off from the highway; looping around from opposite ramp and entering the parking lot at the rear of the business

bed was super comfortable! buffet at the casino next door was great!

the interstate was close by and the casino was in walking distance

it was basically next to a busy casino

love the rooms they are extremely comfy as far as beds go, i was concerned being next to the casino but the rates are low and it is quiet over here

about a minute from southland casino

the wifi was free

wifi signal was a little weak

excellent wifi signal

very reasonable with free parking, wifi and breakfast

wifi worked fine

i could park my 18 wheeler and trailer and they allowed my dog.

price and no pet fee.

close to the casino!

casino is down the road

like the location of the hotel being that it is near the casino

was in a sketchy area, even though it was relatively close to the casino

breakfast items were limited

i didn’t have breakfast there.

i didn't stay for breakfast, it was a nice and comfortable place to rest

the breakfast in the morning wasn’t much. the coffee wasn’t good.

truck parking on site with plenty of room

located between two truck stops/parking areas next to an interstate highway

fresh paint no carpet vinyl flooring

the shower head was nice and i liked that i could park my car directly outside the door

the pet fee was waived for the month.

the location was right next to the casino

breakfast could use some improvements. need more breaksfast items

the staff and breakfast!

breakfast served its purpose

great breakfast included! quiet. great location!

breakfast is provided by paulettes wonderful restaurant

paulette s room service was excellent

web site advertises 24 hour concierage and room service but when we arrived at 9 pm on a saturday night, room service was closed

evening room service never showed up

it was just hard without any extras for the kids to do

our room 226, shared a wall with the industrial laundry center

scott, kevin and jason drives the shuttle

the room service

the food at the restaurant was delicious too, as well as room service

the girl at the counter was also very nice and understanding and graciously granted us a late check out

drinks at the bar a little pricey

included and nadia on the front desk was excellent - friendly and helpful with transport, early check in, explanation of facilities etc

i loved how the seating areas were, games, bar etc

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

there was a pool a bar and a restaurant

pool

was no room service

loved everything they had to offer from room service at the pool side to room service for simply ice

quality rooms, loved the decor, and appreciated the late check out the hotel is also super close to all the action of beale street and near a walking

rooms appeared great, and the location was great, but we could not get any sleep because the bar was right below us and a band was outside of our room

lack of guest laundry

quieter air conditioning. no on site laundry facilities

pool closed. kids disappointed:(

charge we walked into beal st took about 15 minutes also has great views from rooftop pool and gym definitely recommend this

were told a 6 block walk to beale street was doable with two little kids

from checking our car to drinks in the bar everyone here was wonderful

atmosphere was great. friendly front desk, valet and bar tender staff.

there’s no gym on site

the gym was a huge bonus and very well equipped

bests beds we have slept in, air conditioning was super efficient, rooms are exceptionally clean, bar was

traveling with four kids and i needed extra bed and sheets

very little for breakfast. was not to thrilled with breakfast.

i got up early and ate breakfast, my kids got up later to eat breakfast and a lot of items were empty and they didn’t restock

the hotel was very clean, there is a large breakfast area serving a lovely breakfast which was included in our cost

the continental breakfast was wonderful

access to a full gym across the street was a very nice surprise

not good for people with kids

the hotel is a member of the gym across the road, which has a good selection of equipment and offers classes (at an additional

the menu choice for bar area

your roof bar was great.

was all brick and pretty quiet, even though they had a bar with some nightlife

fantastic bar and restaurant

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room great location in the arts district, we walked downtown and to beale st etc most days

there was no bag for laundry in our room, and we could not get one after lots of trying!

the bar was a good time

courteous, nice, attentive employees and the free laundry facilities :)

nice front desk and bar personel and location

spinach salad in the bar - and enjoyed the free refills of coffee

it was nice just wish my 5 kids could have swam

location, cleanliness, on site bar and rail stop directly in front

just wished the in hotel bar had better food and cocktail options!

the walls were thin enough to hear the kids across the hall

mentioned to the front desk staff that the treadmill at their 3rd floor gym facility gave me an electric shock

the roof terrace bar and cocktails were a bonus

they have a small gym which is a good bonus

rooftop bar was not open on the sunday we were there

the room was clean, the rooftop bar had a nice view.

the public area (living room, work desk, dinette, kitchen) were towards the windows, and the bedroom / bathroom were in the back surrounded by a tall (+)fantastic service. large room with really useful small kitchen. loved the rooftop bar. (+) spacious rooms with fully equiped kitchen (+)retro architecture and spacious rooms with kitchen and sitting area. (+)room was spacious including a sitting area, galley kitchen with small dinette and bedroom (+)staff was so incredibility nice from the doorman to the front desk to the kitchen ladies to security (+)full kitchen, excellent location to the river and stuff todo. (+) loved the kitchen in the room for late night oven use & the full breakfast for 4 star for sure (+) queen studio room has kitchen, guest laundry and roof for relaxing at night (+)she was very nice and patient and she did her job with grace the room and view was nice the kitchen in the suite was clean love the bathroom as

breakfast was eh honestly

breakfast was good, hotel very clean and staff very nice. location excellent.

was clean, spacious, was centrally located, had super friendly and helpful staff, and had a great breakfast

facilities, breakfast and location - helpful staff

modern clean big room great gym + pool nice breakfast provided no charge for laundry facilities

garbage left by elevators, bags of dirty laundry left and it was past 6pm

location was great and the breakfast was exceptional

this hotel has room service and a nice restaurant. great access to everything downtown.

up at 12 am to water pour in my ceiling bathroom and having to be moved at 12:30 am with 2 kids with no refund

i was surprised to see full laundry service and room service which you don't always see at hotels these days

the gym could be spruced up a bit.

the indoor pool and comfortable bed. great view.

hotel is always fabulous, this time we tried the spa, feathers, and it was amazing

just that the parking was a long walk with the kids.

duckmaster keenan is amazing with the kids

hotel was right in downtown clean unique great gym comfortable rooms and exceptionally friendly and helpful staff

were not as friendly or as attentive as i would have liked apart from the room service staff who were

gym was a good size for a hotel and the breakfast was good

than a 10-minute walk to any of the local downtown attractions after having a drink at the hotel bar :)

location, clean, modern, great gym, nice lobby, cafe for quick breakfast

i especially loved that they had a place for the kids to hang out and play games

gym was awesome the decor was chic,coffee kiosk was fabulous.

bare minimal gym

longer breakfast hours

the gym was closed citing covid

breakfast was excellent even though there was very little to choose from.

lobby bar had excellent live music

room service

nothing they could do about it they eventually after me complaining about it gave me $30 towards room service breakfast

modern. service was excellent -restaurant staff, front desk, room service.

i ordered room service twice and food arrived quickly, hot and very high quality, impressive

areas had building materials lying around, and some facilities not available (fitness centre and laundry)

beale street was right outside our door, the cleanliness was great and even though our server at breakfast was the best the reception staff could have been better

pool and gym were good - very quiet so nice to have a quick

the pool was open (big plus because it was hot as the african savannah that weekend)

had a fully equipped kitchen complete with plates, silverware, fridge, stove, microwave and dishwasher if you chose to

there is a bar on the main lobby floor which i heard amazing things about and our room was amazing

this hilton had and awesome team- even the bar was lively, safe and some of the best drinks and music

pool could have been cleaner

also liked having laundry facility

loved the hotel and the location but what really helped was that the hotel had laundry facilities and i was in need of those

very clean, allowed early check in.

breakfast, size of pool and gym

good location with secure parking. pool was a bonus for the kids. good sized room.

pool was too cold (even the kids wouldn't go in)

i could hear the kids on the third floor just running around

they had a laundry room that didn’t even work, the ice machine didn’t work nor did the drink

laundry room great, staff very helpful

also had drink machines and a laundry

room was comfy the laundry super usefull the people at the front desk was perfects good location and a quiet

was no late check out

breakfast was good but the cook was very good friendly

breakfast area was small

clean, all of the staff was friendly, their complimentary breakfast was delicious compared to other places

lady who prepared for breakfast was very friendly

the room and breakfast was great!

very friendly staff, clean hotel , comfy bed and a decent breakfast buffet.

in pool

pool said closed due to sharks being seen in it

pool was closed for the season which i expected, but we weren't even allowed in the area to use the

location breakfast fitness centre

we went to the rooftop bar one evening and it was obviously popular, but also very fun

our room was right under the bar and the sound of chairs moving was very loud.

they were able to accommodate an early check in

no access to the bar on the roof no pool allow other vehicles to park

rooftop bar is a great place to grab a drink

i was able to do some laundry and could get washing powder and change from the staff

location of laundry room was really good for me because my room was right next to it

wifi didn t work much at all, shower head was a very hard fine spray, like a sand blaster!

i couldn't get wifi for my son's tablet nor my phone...

early check in time.parking

clean. room was huge. free shuttle to graceland

new building. close to graceland. shuttle service. nice pool area

used the gym which was great

the room was very spacious , convenient location, shuttle service was a big plus

the best continental breakfast ever

room service only left decaf coffee in the room

great pool area & the food/dining restaurants were great

fun activities for the kids in the lawn area

the gym was wonderful clean and the equipment new

gym was great for when you wake up early due to jet lag

very nice very clean. pool was my favorite part.

itself was clean and pleasant, but soap and shampoo had not been restocked, dryer in guest laundry completely inadequate

the pool

fitness room was basically none functional

pool was close to early and need little fixing up in some areas.

concierge , took 20 minutes to check in, who was not experienced , also given a room near the laundry where the attendants woke me up at 6 in the morning with screams and loud conversations

i loved the location, rooms and breakfast.

breakfast and i love the coffee

hot breakfast was wonderful and i loved the gym

laundry would be better in first floor

very comfortable room with 24-hour free shuttle that does not require reservation in advance 2

close to the airport and airport shuttle

i was not able to request two beds for my kids and i was very upset and i won't use your service again

pool was working and

the room and pool.

secure. accommodated request for early check in

couldn't eat breakfast

plentiful breakfast and fantastic location opposite

please reopen the lobby for breakfast. i miss that.

breakfast was exceptional

the pool was a nice place to cool down and relax

breakfast was fresh and yummy for free breakfast

refreshing pool

good laundry

the breakfast was good. if there were milk, that would be better.

kitchen and the fact that they provide you basic kitchenware plates bowls etc

tries to find it all but they can’t, their washing machines never turn off, i went to their laundry room a couple of times, all the shelves were empty

i love my stay at the hotel. i like the bar and kitchen. wonderful bathroom.

the laundry room

really liked the kitchen.

the staff the breakfast and the clean rooms

a hot tub online and once i got to the property there was no hot tub the gym is extremely small it does not look anything like the online photos of this property they don't

they were helpful in letting me do my laundry, and my kids were able to swim while i got some much needed rest

could use a waffle maker added to the breakfast.

the breakfast was great. the bed was very comfortable. very clean room.

no laundry facility

not alot for breakfast, no laundry

patrons hung wet laundry on stairway railings.

that they didn’t have a laundry room

i was able to park my truck on the side street

pet friendly, but no where does it state pet fee

pet friendly, but no where does it state pet fee

no breakfast

cleanliness and breakfast

minimum to no parking space available

the cookies are good. they have a gym, though it is small. clean room.

parking was okay

parking

was an airport shuttle to assist with transportation

the limited breakfast and no microwave in room

pet friendly, functional side entrances, and continental breakfast

staff breakfast cleanliness and great rooms walk in shower

they didn’t serve breakfast

never received any breakfast and the location was great because i was closer to my job.

they are not offering breakfast

itself looked very luxurious for us, the room looked like a studio perfect for us as a family the pool was a plus

the gym was closed and filled with old junk and equipment

waffle maker was broken and pool temperature could've been better as

location was great, continental breakfast was great and lots of selections , it’s gate controlled so cars are safe, and staff was

the breakfast looked good, although we didn't have time to eat

breakfast and staff was great

security, friendly staff, and breakfast

room was clean, though a bit small. breakfast was good and kept filled and the area kept clean.

bed was nice and roomy, they had excellent wifi and a nice size tv,the breakfast was good, the water worked great

we enjoyed the pool areas as well as the updated lobby

noise at pool

i still have one more night but they have breakfast in the mornings and they also have a spa and gym and pool and a bar too enjoy during the stay and staff is friendly and very

pool and gym were closed

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient, accessible

much help with transportation to airport, they allowed kids to play & scream at the pool till very late

rooms small, disrepair in fitness room

beds were comfortable, room was clean breakfast was great

finally, there was no hand sanitizer in the area where you fix your breakfast

fitness center needs attention.

breakfast was not served during our stay

the sheets wasn't changed, no breakfast, the pool area was out of order

was no breakfast available and the gym and pool were closed all because of covid

not have breakfast

maybe i was late but, i didn't have free breakfast at the hotel

it was raining when i arrived water was running from the drain and the parking spaces were flooded and had to park down several spaces from tue

wifi didn t work in the room which was primary reason for picking location as well as breakfast

the parking lot is big

parking lot was my only issue had a lot of potholes

the parking lot could use some work as well

they should replenish the breakfast up until 8:45

room and inside pool

could stand to add a little more to it's complimentary breakfast and a microwave to the rooms with jacuzzi i had to walk each time to warm my

no pool

breakfast was fine, good location

pets stay free, honestly that's how they got us, since some places charge $75 for a pet to stay

it was very clean and quiet the customer service was excellent breakfast was good

room was clean, modern, not dated. breakfast was adequate.

pool was closed with 95 degree weather

they have good customer service if they have the ability they will award you with late check out

went outside to go swimming pool was discussing,then i couldn't get back in no swipe machin it was broken