perfect location to explore bandelier national monument. great breakfast and cozy room.

location, pleasant helpful staff, good breakfast, laundry

had laundry facilities

clean room, gym

breakfast of ok but not great, gym is very small.

was a gem, very helpful, friendly and makes a good front desk person breakfast was good

machine in room didn’t work right and the coffee offered at breakfast was awful

i really enjoyed the fitness center; the room was cozy and the microwave/refrigerator quite convenient

clean room. friendly staff. good breakfast.

they did a full renovation of the hallways, stairways, laundry room, workout room and i'm not sure if they had a pool because nothing was open

pool was really small

friendly staff, clean hotel, breakfast is good, nice pool & workout room, laundry facilities are adequate, front desk can give you quarters for your $$

in addition, the kitchen was very useful

breakfast was less well-stocked than anticipated.

good breakfast and nice pool area

chose this hotel due to their pet friendly rooms, parking space, and location

the breakfast was great!

the breakfast and the pool

lean and comfortable, hot tub , pool and sauna weren’t e. outstanding breakfast.

love the artwork. staff are great and the breakfast is always a pleasure.

additional charge for breakfast

free breakfast but ended too early for us. gym had food equipment.

laundry facilities also very good and

the breakfast was excellent as was the pool/hot tub

breakfast was hot and offered many choices! our grandkids loved the pool facilities.

the gym is a small room with 2 machines

breakfast was great, they had many options available and the kids loved it

breakfast was cold. tv didnt work

pool, hot tub, poor gym, breakfast- most everything outside of room was not air conditioned

the breakfast was good with many options including eggs, bacon, and sausage

the room next to us had several kids but we did not hear them at all

great bed. good breakfast.

tv comes with netflix & youtube which was great for the kids

the breakfast was great and the location was so convenient to everything.

pet fee, aaa would not discount, keep referring to it third party

good breakfast. great air conditioner. kids enjoyed the pool.

the wifi was a joke. the paint was peeling. the parking spots were tiny. the pet fee is insane.

stern), comfy beds and

full breakfast, not continental

checking in the front desk workers saw my kids and asked if we would have enough room with my three kids, i said yes

ate some appetizers at bar which were very

decor and architecture nice. love warm cookies. shuttle guys to downtown very nice and timely

we enjoyed the unique pool and the gym had just enough equipment

parking lot, construction noise too early

parking is not good. not enough room to park close by your door

staff was wonderful, we loved the jacuzzi and outdoor pool, the breakfast with fresh made omelets was amazing

laundry on the premises was nice

was ready, they respected my wishes as far as cleaning times and the staff (reception, breakfast, maintenance) were all friendly and helpful

it is a very nice place to stay good breakfast and nice rooms very clean safe

laundry facility was adequate and was in excellent working condition

hot breakfast but they had breakfast bags to go and there was a lot of different stuff you can choose

at the front desk was sooooooo sweet and helped to accommodate us with early check in on a busy weekend

breakfast was great and breakfast room was very clean

plenty of room to parallel park with our 17 foot travel trailer

breakfast was good with variety of cold and hot options to select from

location, onsite laundry, onsite fitness center, well lit convenient parking

we had a very nice room and the breakfast was really good.

the pool area was not cleaned up, it was a tues eve and lots of wet towels around, kids using the life buoys from the wall as toys

laundry bags

we really liked - our room and the hotel facilities were to a high standard - especially the laundry (clean clothes after 4 days living out of a suitcase)

exercise room, ice machine pool, hot tub, free breakfast and laundry are nice amenities

no health breakfast

we had a large group of people and they let us use the breakfast room in the lobby one night when we ordered pizza

need parking garage, need a bar and outside pool.

breakfast was alright too

amenities and there being breakfast

oked dirty anyway), gym, office space, breakfast comes in a grab bag

nice quiet area, large room with nice heater, wifi and big comfy bed

ich we didn t try out to be fair) - all to

great stay comfortable rooms good breakfast

the breakfast was just great and the food was good

a pool

very clean. great breakfast.

but we have been staying at hampton inns all the way from texas and we were a bit tired of the breakfast food offered so we ate out

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

a little pricey for no gym or pool

great staff. good breakfast. comfortable bed.

the gym is small but good enough to do your training

all times, a little pantry & kitchen area if you’re hungry or thirsty, there’s laundry and a gym

paid laundry was somewhat inconvenient although i’m glad that it was available.

if your upstairs guests have kids, you can hear every single step

decision to stay here was the shuttle service (free) to the airport

that the pool and beds where available and comfy

was hoping for a continental breakfast but that was okay.

location, very friendly front staff for a start''on site restaurant, hot tubs, pool, and gym

we even had the pool to ourselves a few times

kids running in the hallways and in the (weirdly greenish) pool

pool was a little cloudy but overall the kids had a blast

my kids especially liked the pancake maker machine

the breakfast was very good, as they had a full breakfast

had me park where they could keep an eye on it for me

courteous early check in was a big plus

was very professional and worked with me on a place to park, i had a little

staff was so friendly and helpful, clean rooms and good breakfast included

breakfast including waffles, fruit, oatmeal, etc

only one washing machine, in use, we went to laundrymat

the staff was friendly. the pool was nice. i was upgraded to a king without asking.

great staff, good breakfast options, and the pool was awesome!

the bar onsite that had a different event every night

nice staff and cool looking bar and pool area (closed for covid reasons)

had fun at the bar talking with great people and listening to live music

kids one day in the pool

the design of the pool deck suggests it is meant to be a chill adult area, but with so many kids, and since the pool closes so early, the vibe was way off and not relaxing

breakfast was good. staff was very helpful and friendly. room was very nice. bed was great.

breakfast was outstanding and the grounds were lovely

wonderful location, nice balcony and parking, quiet room with kitchenette.

location. cleanliness. patio with chairs. price was good. nice kitchen.

loved having a kitchen and seating area. the property had a fun southwest feel.

food at the bar & grill upstairs has some of the best tex mex food we've ever had and excellent service too

the hilltop bar is a nice place to have a drink

nice pool, there was a gym which we did not use

gym equipment broken, weights missing.

no lights on the pool it was dark for the kids safety

they were not loud or anything but at breakfast , kids being kids, we had to wait a while for items , two machines (waffles and juice)

location, boutique like and the shuttle to the plaza

pool and gym were small but not really what i was there for anyway

hotels on cerillos in santa fe have kids working the front desk -- average age 15 - 19

breakfast was great

2) bring your dog with no extra pet fee

clean, great bed, friendly staff, early check in accommodation, amazing location

excellent breakfast burritos served at complimentary breakfast

adorable room, outdoor seating (both private and community), and kitchenette.

i loved my spacious room as well as the delicious breakfast

friendly hosts, adequate breakfast

with the room being quaint and rustic i could hear every footstep above me, but the kitchenette and outdoor patio more than made up for it and it didn't prevent me from sleeping

the walk to downtown was very short and we love that we were able to call the shuttle to come and get us whenever we needed it

loved everything but if we could have a few wishes we would love to have an indoor swimming pool, sauna and a steam room available for guests

good location. reception and bar restaurant was nice. nespresso in the room!! ud83dudc4d

the breakfast was good, and the location is ideal

from the great older gentleman who hosted us for breakfast and happy hour, to your wonderful and accommodating shuttle drivers

the lounge was relaxing and the breakfast and happy hour features were a great opportunity to meet other guests

had a great happy hour and breakfast in the hacienda

really appreciated having enough parking space to park the car with a small trailer attached

room service dinner - very good

the staff had free water and tea for the whole day because the water in the rooms are $4

they did add a pet fee to my total bill, they said, which i think should have been disclosed on the page where i

one issue we encountered was an unexpected pet fee: $35 for our dog (in addition to the extra charge for a pet-friendly room, which is $20

kitchenette room was spacious, like a small apartment

love my room n the small kitchen but helped a lot

i have displayed our mini tile in our kitchen

a grab bar in the shower from us older guests would be a good addition.

there are two pianos in the lobby piano bar (plus a huge grand piano in the breakfast room) but the entertainment wasn’t happening at this point

charged at check-in which covers parking in the inn’s private lot as well as a freshly-cooked breakfast buffet for two

fun dining with piano bar entertainment

the wooden fireplace made it feel so cozy and the breakfast was phenomenal!

the breakfast was the finest i’ve had in this country

appreciated spa tub and fridge and microwave in the room

the breakfast burrito bar was great, along with plenty of fruit and cereal options

the breakfast was better than most

the burrito bar for breakfast is delicious and the coffee until 11p is great during the winter

and info pamphlet was useful - fridge, stove, oven, microwave, kettle, coffee maker, and sink in kitchen - adequate bathroom - delicious breakfast with good variety to choose from

room was huge cause it was a suite which included a living room and a kitchen which was nice to have to make a few meals during my stay

- excellent intro to the area with map; full kitchen with everything we needed to cook for dinner and breakfast

most everything, especially staff. kitchen with all dishes and cooking equiptment was wonderful.

friendly staff, early check in and extended check out

especially the kitchen (for those who prefer to eat at home)

can't speak to the amenities (hot tub, pool, gym, etc

didn't like how far the pool was from our room

staff, coffee, jacuzzi, pool

bed was comfortable and the gym was perfect

wifi was slow and kept cutting out

forgot an early wake up call small things like english muffins sent from room service not cooked small things- overall great

the spa and pool were actually heated and usable. very nice outdoor pool and 2 hot tubs.

the room, the gym and hot tub were great, as was the room service.

no gym or sauna as we had thought.

very limited room service and no restaurant

hard to find in dark pool area outdated

great outdoor heated pool that we used in late october. nice hot tub.

pool side fire place was good

pool was dirty , bed was sagging at the middle , room service was ok , we always had missing towels

not have a chance to check the fitness center, but we all like the room and the hotel itself

we also enjoyed the main restaurant, the bar area and the french bakery

th free drinking

the pull out couch/bed that my kids slept on was lumpy and old mattress

give rosa in the spa and felix the concierge a raise

wish we could've used the pool - too chilly

pool was great

had a reservation for four adults and three kids ( one room with two large beds and another room with one bed)

this would not sleep 4 adults, luckily our kids are small, so one of them could sleep on the chaise part of the couch, but it was very firm,

great pool

all the time, the rooms are poorly accommodated in terms outlets where they need to be, reliable wifi access and natural

gorgeous swimming pool insane we were alone all the time

- a wonderful restaurant

would like to say that our stay at inn & spa loretto was just amazing

pool was great

we had a great time there and the restaurant and bar are also

well appointed & cared for, great central location, restaurant, tequila bar & patio wonderful

we ordered room service one night and it was lukewarm at best. however, it was good.

dinner ordered from restaurant for room service was spectacular

difficult parking.

i arrived in town at 10am and had to wait until 4pm to check in as they wouldn’t accommodate an early check in

their restaurant and bar seemed to have fairly limited hours.

except the advertised “kitchenette” was a very small bar area

once in my room the restaurant kitchen was next to the room

friendly and helped us get a pizza ordered for our arrival since we were arriving right after the kitchen would be closed, and the sheets and bedding in the rooms was amazing

there is an amazing cocktail bar in the same building where the bartender has created all kinds of unique infused cocktails

gym and swimming pool were very good quality and breakfast was lovely

the pool was lovely

too many little kids running around unsupervised.

the dining restaurant was very good, as was the rooftop bar and patio

the pool and gym were really nice with great views on the rooftop

was very cute although too cold to use :(the staff were extremely friendly and helpful and the breakfast that was included was excellent

staff, perfect location to galleries, restaurants, shuttle to destinations within 2 miles, pleasing breakfasts

no pool but did have hot tubs. no elevator for 2nd floor.

very clean, really cute, great breakfast

) us, and the kids were running around, jumping and screaming when we were trying to wind down at night

the property is spectacular, the pool is not usully crowded (though it could be warmer), and the whole experience is first class (+)location couldn't be better, the rooms are large and up-to-date, the landscaping is gorgeous, the pool/hottub are big and inviting, the onsite restaurant and bar are top notch (+)was excellent, grounds were beautiful and the pool and hot tub were great (+) the art inside the hotel was amazing, the location was amazing, the steam room/hot tub/pool were wonderful (+) the spa was great, and we enjoyed the pool also (+) the warm pool was nice after a day walking around (-)pool area is small (+)the grounds and gardens. the pool!! (-)pool had a lot of bugs/leaves b/c of the tree. possibly cleaning it more often would be nice. (+) we didn't use all the facility (pool, spa, workout room) but it all seemed nice

the restaurant and bar were closed while we were there, which testifies to their commitment to the health and safety

the bar is really very cozy and relaxing

the spa was beyond wonderful

there was no room service

pool and jacuzzi area closes way to early

it had a well equip kitchen, with plenty of dishes to last several days without having to run the dishwasher, plenty of

the hot tub and pool were not available for use.

it was very clean, kitchen had all we needed, and the beds were comfortable

we didn't get an opportunity to try out the shared indoor pool, but maybe next time

the spa service was good

great get-away!! spa amazing !!

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

they also have a five star spa on location

had talked with staff long before booking asking for spa pamphlets

the pool and gym area is great

ample parking & fast customer service.

too much cigarette smoke in casino

i know its target market is not kids but they should have a better arcade room

room service took forever hour in a half

also one staff member who worked in kitchen for breakfast that was the meanest lady ever

the casino next door.

breakfast was delicious! staff friendly!

having breakfast and an evening meal made it a nice affordable place to stay

close to casino