the service at breakfast

complimentary breakfast means: coffee & cookies

clean and spacious, great restaurant service

oom service)

clean! breakfast was nice!

great spa tub in the room & even though it took the hot water awhile to fill up, it was eventually worth

bus from airport, clean, staff were friendly, small but functional gym, breakfast was great

equipped, no glasses not even in the bathroom, an ice bucket but no ice machine had to get room service

early check-in was not a problem

there is a bar right across the street and they played music until 3 am so it was very hard to sleep with all

the bar was open 24/7, which was a big plus, too

room service were quite pushy in trying to clean my room even though i had do not

breakfast was great, good distance from the airport, room was clean and check-in was simple.

the breakfast was a little disappointing and so was the gym

great gym as well

breakfast was delicious

shower great if you have early or late flight but just double check the late check out see below bar restaurant with good margaritas dante on reception who was very helpful understanding and used

there is a good bar inside the hotel that serves fantastic cocktails and local beers

room was very spacious, wifi fast

gym too small

hotel very convenient for flights from t2 great beds great shower great staff we also love the bar here and always have a margarita when we

lovely and welcoming and i arrived 1am and they let me store dog crates and offered me all night breakfast

a last minute late night check in and let us check out later, clean and comfortable room, good breakfast - overall great value for money and perfect for getting to the

they have coffee on all day and the breakfast was available even at the early morning hours

minute-walk from terminal 1 (if you just have carry-on luggage), basic but very clean, with free breakfast, and good wifi - bonus: very friendly and chilled host/owner

the breakfast is pretty nice and you definitely won't be hungry

wifi signal was poor, malfunction with key cards had to get a member of staff to open my door

the health precautions they are taking are outstanding simple things like getting ice or a room service menu mean going to the front desk and asking for it

comfortable beds, good wifi, good but expensive restaurant

within the terminal, fast check in, clean and comfortable room, fantastic chicken soup from room service - all very easy

i called reception to request the free shuttle from the hotel

selection of breakfast foods was wonderful - everything from the sweet to the savory

brunch buffet, room service 24/7, connected to mexico city airport, the lobby is a great meeting point to say

great location and had a nice quiet, clean room. kids enjoyed the pool!

the hotel also offers a variety of amenities including a gym, restaurant, travel office, store, and even a post box, so you can send a mexican postcard

lobby was nice, bar was nice, there is a starbucks in the lobby

breakfast is not included into the price of the room, but could be ordered for another 65 pesos,

the bar with the loud music does not help either by being next to the rooms

meals & breakfast at the hotel were also good value

the property is near a music bar that makes noise through over night

breakfast whose good. the location whose perfect.

gym room and equipment excellent

l staff wearing masks,

shuttle to pick you up from the airport was seamless

breakfast was extremely expensive, our kids (8 and 6) were charged adult prices albeit we spoke spanish (might be an important side note)

shuttle service to the airport was also excellent

not relaxing at all with the kids , and even for a couple , to ear sound around all night long is pistoff

weak wifi in some areas

and ii live the gymnasium and complimentary

not much, served a purpose. a few things in the gym weren t working

convenient. staff was excellent. bar and restaurant very good.

convenient to airport, bar good, restaurant not bad

poor reception service, usb port in room not working so i had to sit down in the bar for three hours to charge up our phones

/ bar looked a bit dated and there very little around

hotel restaurant and bar adequate

comfortable bed. close to airport. late check out.

was silent and breakfast was okay

nice big room, close to t2 and good breakfast

beds were comfortable and the buffet breakfast was great

really enjoy the breakfast

delicious breakfast

window to the parking lot

thing i can say is wifi is not very strong when room is down the hall

wifi is not good

room service was excellent

breakfast was good and so was their shuttle service to the airport.

it is super close to the airport and they offer a shuttle bus so it is really convenient

the cleanliness and the room service

room was a bit noise and they say they have room service but the phone line from the room was not enabled to call directly to the restaurant

information about the room service was unclear

bad wifi from the room.

breakfast should be served early, like 6am for guests with early morning flights

a bit hard to find out where the shuttle was waiting for us at the airport

the gym is small and stuffy with old equipment

we couldn't enjoy the free breakfast as we had to leave early for our morning flight, but the hotel packed our breakfast, even

they offer great service like complimentary breakfast, free airport shuttle, and late check out

location, breakfast

breakfast is quite varied

the breakfast was freshly made everyday with typical items

the breakfast was amazing, fresh fruit, hot food and delicious bread and yogurt, and the fresh juice

area close to the airport, parking.

location, free parking and free breakfast

location was good, parking lot was free

parking was good clean room

and the room we stayed in had a garage type parking under it which made it a bit uncomfortable

shuttle service was great

hotel is brand new, with great facilities such as gym, bar and a free shuttle bus to the airport

would prefer better equipped gym as they focus only on cardio machines

don't eat room service ir at the hotel

cozy gym with new equipment

breakfast was expensive and at the order they didn't warn us it was not included

breakfast included

not english speaking staff - even when we have breakfast included, we have to pay extra because they say only continental brekfast is included

in an adventure park for kids and families

the place is beautiful and full of activities for the kids. super clean.

loved that they had a 24 hour cafeteria

loved that they had a 24 hour cafeteria (helpful with kids)

parking is free and

liked the office right in the airport and the airport shuttle was very convenient

very good buffet breakfast, free fast airport shuttle, nice and clean room

breakfast menu was decent

breakfast is free and very good, full hot meal with big selection

4/ good breakfast

hotel had a really nice buffet breakfast, te beds were really comfortable

said that we have breakfast for 2 adults and 2 kids included, but in the hotel we were told that we only have

ride from airport staff very helpful and friendly constant supply of hot water and coffee good breakfast

chilaquiles breakfast was delicious

no breakfast

i particularly liked the breakfast buffet, the food was excellent

breakfast buffet

is isolated, literally in the parking lot of a big shopping mall

gym although very small,swimming pool looks good.

the parking lot they broke into my car, they stole my lights and side rearview mirrors

i did not feel that the parking slot were extremely safety, tough there is surveillance most of the time

room didn t have a private safety box and the pool hours

no wifi

huge plus is available private parking

bed bugs, rude staff, wifi doesn t work, poor service.

parking service is good

the wifi was slow

this hotel, the ratio quality price was great and i’m very happy the staff could accommodate my early check in

great breakfast, super wifi, everything is clean

very comfortable bed, clean shower, wonderful breakfast, and in general a very pleasent hotel

place was easy to find, very clean and the breakfast was prepared in the moment, very fresh and tasty

the breakfast was very good

shower, quiet in the morning, extra comfortable bed and to our surprise a beautiful free romantic breakfast on a terrace

location, services, reception, room service 24 hrs, parking, bathroom, shower,

it does have free parking available.

it also has good and safe parking garage

location, services, reception, room service 24 hrs, parking, bathroom, shower,

roof top patio, location in historic area, gave us late check out

well, the room was clean (except for one dead bug in the sheets which i suspect came from the laundry service and not the hotel itself) and it's always the same great location close to

interesting building, comfortable and clean, and laundry service.

the bar was a good value, coffee downstairs

no hair dryer, no bottle of water, breakfast too crowded,

great rooftop bar. decent breakfast, clean and staff were friendly and helpful. super location

the hotel restaurant provided a good free hot breakfast, and a paid dinner

breakfast is good too

everything was great and it even included breakfast

the bar and restaurant were great and the common space was always being used for something fun

the staff are super friendly and helpful - thanks to alejandra and the bar team for being great hosts

door of the room is always open and the prices for the restaurant and the bar are for a hostel way tooo

there is a restaurant and bar there as well

run by bright and helpful young adults, the place is welcoming and full of love

front of the check-in area)

they clean the rooms everyday and offer room service

the central location, the free parking, the staff, the cleanliness, very good value

should be a qr code in the room for room service

is sooo clean and wifi is fast

breakfast was nice and covid restrictions in this hotel are

i used the restaurant several times for breakfast

the breakfast was very good

i had breakfast in the restaurant one morning, which was convenient

we selected the room that included breakfast, and of course, everyone will have different experiences, our experience with the food

location near city center, great wifi, nice neighbourhood, rooms were spacious and very clean , great breakfast

the room has a large lg tv and fast wifi

secure and spacious parking

we had the breakfast and ordered room service and the food was really good

the hotel had a gym which although small, compared to most mexico hotel gyms, was well equipped

employees in the restaurant during breakfast were not sustainable good

4* hotel: clean, spacey bathroom, quality towels, iron in the room, available drinking water, gym, good breakfast

the gym was also great for a quick and sufficient workout

it is a modern hotel with lots of amenities. we loved having breakfast at the hotel.

the gym was spacious and had a variety of high-tech, well-maintained cardio machines, weights, kettle

the rooms are big enough, strong wi fi, and good private parking

parking is available if needed

is no wifi and some of the amenities were a bit old/or lacking

got there around 3:00 am and the receptionist kindly offered me a late check out

room service very poor, i ordered some fried egg they give m scramble and the menu need more

room service was cheap but literally had nothing, there were sketchy noises outside our room all

parking good

great price solid wifi, clean enough sheets/bathroom

i was a bit afraid to leave my room, but luckily they had room service so i didn t have to

good wifi in the room which

also enjoyed the free breakfast the hotel offers

breakfast is good! also location is very good / safe!

very clean and the breakfast is really good! about a 15 min walk to the basilica de guadalupe .

they even have a shuttle that can take you around 5km of the property that it´s complimentary

convenient and clean, breakfast was good and the hotel crew were very friendly and couldn't do enough for you

i had asked for a room with a window and the staff arranged that as well as an early check in

good restaurant and room service too

our wifi was slow on 6th floor.

the on site restaurant and bar weren't very memorable.

the upper/roof top bar could improve service. otherwise everything else was great.

good wifi

the staff were so friendly and helpful, breakfast was great and the rooms were perfect for our needs

loved our room, breakfast and location. will be back.

the kitchen was a bonus really enjoyed it, bathroom and shower were awesome

kitchen staff will stop putting out food at least 30 minutes before scheduled time.

location, comfortable beds and we had a spacious room with a separate kitchen as we had a long stay

restaurant/bar and rooms were comfortable

laundry service fee is quite expensive (85 peso), but machine is really nice

the free walking tour was brilliant and the rooftop bar is lovely

machines was out of service, but they told me a laundry near hostel

no laundry service

loved access to the laundry room

hotel has even small sportroom and laundryroom

location was great, right in the middle of mexico city. free laundry was a pleasant surprise.

, professional, helpful staff, good breakfast

small gym and free laundry facilities meant it was good value for the price

staff were helpful, the location was safe , the price was very affordable and the wifi helped alot as i was able to connect with family and friends

the wifi was very inconsistent and cut-out a lot

the electric sockets were good and the hotel wifi allowed access to any service from all over the world unlike in other hotels i have stayed in

the elevator and bar server gentlemen were amazing

internet, cold rooms, restaurant food and room service food was always cold so i had to warm it up with a hairdryer, breakfast had cold food,

the breakfast was excellent we ate there every morning.

internet was slow wifi didn t reach in the room had to be close to the door

excellent location. good sized room. good breakfast.

gym is good for a city hotel beds are comfortable room is modern

hotel it's very clean the breakfast is good the location

very good breakfast, and clean rooms

the facilities, breakfast are very good and everything is very clean.

i didn't eat breakfast, but there was one. very good room, nice staff, clean, good room service.

ch as gym) are not the reason to stay here

room service was awesome, all the staff as

how many street were close that day, it was hard for us having to walked with the luggage, three kids and 85 year old

e gym, lobby, snack room)

gym was not air conditioned, while exercising we had to keep the door open to get some cooler air