plenty of atractions with kids in the hotel area + great variety of grilled meat on the garden + pool, massages, really nice place for chillout with

the place is beautiful and full of activities for the kids. super clean.

location, rooms were awesome, breakfast included was not so good, very little.

not english speaking staff - even when we have breakfast included, we have to pay extra because they say only continental brekfast is included

great location for trips to mountains + plenty of atractions with kids in the hotel area + great variety of grilled meat on the garden + pool, massages, really nice

if you have a car, there is plenty of space for parking

road very noisy (forget about solid sleep), restaurant serves good meals for low prices including room service

is a typical car motel, so at least you can expect enough parking space and easy drive-in/out

spacious room, discrete staff, free parking.

is actually pretty good choice - comfortable, clean, with a decent on-site restaurant and private parking

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

it does have free parking available.

location, services, reception, room service 24 hrs, parking, bathroom, shower,

location, services, reception, room service 24 hrs, parking, bathroom, shower,

it also has good and safe parking garage

pool needed cleaning

and attention by the staff members, great temazcal experience and last but not least a good spa with ample treatment options

pool and spa was relaxing

the view is incredible the hot tub the pool

beautiful scenery, great spa treatments

great spa tub in the room & even though it took the hot water awhile to fill up, it was eventually worth

shuttle to airport there and back, anytime room service, fantastic food, fresh juices, free bottled water in room, comfy beds and friendly,

esn t say on app it s closed), water wasn t available to purchase

hotel rooms with 24 hr front desk and free airport shuttle

nearby places where you could eat and also i m thankful because the staff gave me a lyft in the shuttle to a pharmacy nearby to buy a soda and toothpaste because i forgot

shutting down due to covid-19 but it was disappointing not to have the breakfast listed, or the gym and restaurant open

the cable tv to watch cnn the room service

the breakfast was a little disappointing and so was the gym

shuttle service from airport to hotel was nice and late check out is ideal

good location. parking available

was spot on - spacious, large bed, clean, good wifi

location was good, parking lot was free

and the room we stayed in had a garage type parking under it which made it a bit uncomfortable

parking was good clean room

location, free parking and free breakfast

frontdesk employees and security personal very friendly nice and helpful breakfast excellent

breakfast options are pretty limited

had chosen this hotel because its said that it has a free parking area and it is close to the airport

good breakfast, helpful staff, very good value for money, good bed, very clean.

area close to the airport, parking.

the included breakfast was incredible too

and the best of all is the buffet for breakfast on weekend

breakfast was good and overall we liked the restaurant

staff took way too long, it took at least 30 minutes for them to bring us our drinks there is no wifi, something to take into consideration if you are planning on coming here and get some office

spa is great with a wide selection of treatments

was not informed that breakfast ends at 09:00

breakfast is a little limited

breakfast could be a bit more extense.

free breakfast with eggs, fruit, yogurt, and some cold meats

the breakfast consists of bread, fruit, ham, and cheese

facilities are nice but need a little care. pool was heated only the second day we were there.

room and swimming pool very nice quiet place ud83dudc4c

the pool was a bit too cold in the hours without sun but anyway great to enjoy.

pool was cold, even though it says here it is climatized

nice rooms well organized in small bungalows around the pool surrounded by a beautiful colorful and fresh nature

pool was cool - bathroms are old and not proper for elderly people - the owners were there seating

the pool can be cleaned more often as

mmon) gardens, pet-friendly, affordable pricing, friendly staff, tasty breakfast

great breakfast included in the price

it was clean. breakfast was ok.

experience - from the room to the staff to restaurant to the pool and spa - was absolute luxury

wonderful place, with friendly and helpful staff, a great swimming pool, and delicious food.

very comfortable beds, loved the coffee delivered to the room in the morning, beautiful breakfast was included and was better than we expected

was exceptional, the room was amazing and the spa services exceeded our expectations

the included breakfast was delicious

sucio no wifi working everywhere in the hotel

only complain was when they opened the bar on friday

bathroom was quite smelly - shower was very small - quite noisy due to bar in the basement - pillows very high and quite

uncertain if this is standard, but with the exception of intermitant wifi, i was blessed

no wifi, smelled funny, ride staff, terrible overall experience

though we did not enter), and the massage was also excellent

and lovely around the pool

the pool looked amazing

t joking) 3

- very nice staff and good service - clean pool and deck - bed is great

were friendly and kind and make you feel welcome especially through a very generous and homely breakfast

the breakfast was quite delicious and the entire surrounding space of the building is lovely

cozy and nice -location is no the best but downtown is only 10 minutes away from the location -breakfast was nice, saves you time from going out while getting traditional mexican

location, great breakfast and friendly staff. safe location.

clean, very friendly staff, excellent location downtown, good wifi connection

the breakfast is very good and the facilities, while not the newest, are clean

place was easy to find, very clean and the breakfast was prepared in the moment, very fresh and tasty

we got also the delicious breakfast included

really high standard of facilities and services plus kind hospitality with generous complementary breakfast and coffee-tea by jose

the owner made really delicious breakfast and was really nice and helpful

wifi was a bit slow and corridor was super noisy for me, because of other guests talking and

spotty wifi, was given a room at the farthest end of the hall

the gym was also tiny, with only one set of weights for each set and packed with people

feels like it needs an update gym was ok but old equipment in a not very clean room

large room, nice bar and restaurant

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold so called solour heated pool was a black pipe trickerling warm water in

a bit hard to find out where the shuttle was waiting for us at the airport

they offer great service like complimentary breakfast, free airport shuttle, and late check out

conditioning worked, spacious room and a nice gym

great free shuttle to and from

free airport shuttle

aircon, comfy bed, parking, hot water shower

i got room service and watched tv

we ordered room service and were told to leave the plates outside when we were finished and they stayed there

parking lot was chained and i wasn t told i had to notify staff on arrival, so i had to get out

beds were really comfortable and room service was quick

wifi wasn t working in my room, staff was rude!

wifi is not good at all, there really is no wifi in the rooms, you have to be in the hotel lobby to

parking on premise

good food at breakfast and at the snack by the pool

pool was cold

the wifi also didn't work in the room

i went on a bad few nights where there was no wifi, no water in my room and also very loud dogs fighting on the street however the staff were

wifi didn't work in the room

wifi worked great

wifi

we had our own private pool

the rooms are quaint and cute, the pool area is pleasant.

nice pool and free parking was great

the pool is cold and the rooms get very cold too and it's hard to find extra blankets.

nice pool area and gardens

the parking on-site was also nice

tv service in poor, pool is shallow great for childrena

ong enough for lap swimming)

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and was impossible to rest extremely dissapointing experience

didn t use the pool but it looked nice

i loved the breakfast, pool & sauna. also, the wonderful service!

the pool was cold

the breakfast was not the best.

breakfast (and all food in general) was extraordinary

breakfast was great, best chilaquiles ever

spa is wonderful, food is great, staff is amazing!

breakfast was good despite it is a light breakfast and due to covid the restaurant is currently

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich, eggs, juice

breakfast menu is slightly overpriced for the quality

they took our breakfast to our room and it was delicious

very clean, nice landscaping and pool/jacuzzi

parking facilities are perfect in a place like tepoztlan

we also waited really long to get our car as there was nobody in the parking lot which made us feel unsafe since we had the car fully packed

fantastic secluded gardens and swimming pool. breakfast and french pastries are memorable.

think the breakfast offer that comes with the room could be more varied from just the continental option

spacious room and bathroom

the pool is good but too small