the have a good place for the kids (2-10 years old)

the have a good place for the kids (2-10 years old)

in fact, later in the evening we had some beers in the bar and were given two free tapas (i think)

staff were very helpful, especially for sorting laundry which was returned within a couple of hours

very accommodating for families with kids

very accommodating for families with kids

), any reference to 24-hour room service should imply that a basic choice of hot food is available at all times, not only

the welcome drink and snack at the bar is also very positive

there is free wifi throughout

acceptable for the 21st century) very hot room at nigh

en if they claim they foxed

the hotel is perfectly adequate for a short business visit to valladolid, with strong wifi, pleasant staff and an acceptable breakfast

wifi really only worked in the common areas.

lovely bar area with friendly staff and served the best sangria

today with travellers like us connected daily to wifi, it is bad manner and idea to switch blame on user

helpful staff, fantastic hot showers, huge comfortable beds, spacious room, bar and restaurant onsite and secure reasonably priced parking

was not self-service, but bar staff so helpful that if you asked, they'd help and get anything you wanted

i also like the bar in the basement

the evening bar and kitchen team deserve an extra mention - thank you

personnel , location and bar area available hours for breakfast as well as lunch and dinner.

hotel uses the bar to provide a wide range of bar snacks in the evening and breakfast

also the restaurant, bar out outside cafe was closed

no bar or evening food but plenty of places outside

nicely decorated reception and bar area, good sized rooms

place very clean lovely location young bar tender was very helpful had room service the food was lovely didn t like breakfast so much was cold and a lot of spicy

before it s very nice but with covid it was disappointing that the bar was closed and no mini bars if we had known about the bar we may of not

lovely and clean, air conditioning and great cafe bar attached.

bar fridge

the mini bar had nothing to offer

lovely room, chic decor , very comfy bed and excellent bar , lounge areas

were a family with two kids: beds where all individual there was no care on making a couple bed for parents

city centre great location good bar and restaurant secure parking

surely they should have got intouch with the kids teachers who were looking after the kids

the bar had a lively atmosphere and served some fine food

extremely comfortable and separate suite for the kids

the bar is lovely for a drink or good light meals too

the bar had a great menu with good breakfast

laundry service, however, my white pullover came back (washed) slightly blue

breakfast was not a traditional bar, you ordered at a small bar and paid independently, which was fine, if rather confusing

the bar and lounge area had a good vibe and was frequented by really nice local residents

laundry service was awesome

breakfast

and restaurants, just next to the cathedral, rooms are bright and sparkling clean, breakfast and room service super delicious and good value for money

the very heart of the city, next to number of bars and sightseeing locations), the breakfast and the absolute cleanliness of rooms

the breakfast is also really good, great selection, all very tasty, and the chef/ waiter is very kind

location

room friendly staff dog friendly and also permitted in the bar and track and waste land adjacent to hotel also safe parking in front of hotel

motorway, an oasis of extensive grounds (with free access of the pool for guests, playgrounds for kids, tennis courts

they thankfully left about sunset were very noisy with kids running around hotel screaming

the bar and breakfast staff, as well as reception are warm and kind

its pool as we were on our way from the netherlands to portugal and we needed something for the kids to relax

friendly and helpful staff, nice bay window view. wifi did not work though.

very atmospheric scene, just steps to great bars and restaurants, including piscolabis in the fantastic pasaje gutierrez

the concierge gave my kids chocolates when we checked out

there is a first rate tapas bar within sight

the bar wasn t open but they very kindly us ice.

i couldn't connect to the wifi.

since it was covid-19 time we did not eat at the hotel but ventured out and finally found a tapas bar that was empty but had a little bit of food

wifi didn t work initially for me, but some friendly ladies at the front desk fixed that

was lovely for a pre evening drink and the prices were very keen and in keeping with the local bar levels

good wifi as well

central. clean. comfortable. excellent breakfast. lovely staff. would definitely stay again.

having kitchen in the rooms is excellent

great location, very spacious, mini-kitchen, friendly helpful staff

we traveled with a child with severe food allergies, and this kitchen offered an excellent freezer and an oven

well equipped kitchen

comfy bed, great shower and the kitchen was well equipped

good breakfast, good pool and not too far from the good restaurants.

great location and access to the nearby gym was a bonus

pool area for kids to stay entertained while parents can relax and have a bite to eat on the terrace overlooking

keep your kids next to yourself

pool area for kids to stay entertained while parents can relax and have a bite to eat on the terrace overlooking

bullish welcome but maybe a language barrier

the staff were very friendly. the breakfast was great and the coffee in the bar also.

elegant hotel with modest but working gym facilities

there was a varied and tasty breakfast and the bar was useful for use during the day

bar staff also very friendly

place , good big room and inside pool was awesome to relax bed was good the local restaurant was ok they where nice but it was

e bread was hard enough to take your teeth out)

secure gratis parking and a free mini bar, and the plunge pool and fitness

bar area just enchanting

parking was right outside the hotel in a car park for hotel residents only

very kind - somehow i felt that i was disturbing them - especially that at 10:40 i went to the bar and asked for a cup of tee

given to us were poor and we had difficulty finding the hotel which is way out of the centre the bar did not open until 6

in trowels and curtains cracked sink tired decor tiles on arrival ( not when booked) that the bar and restuarant where closed because of festival

onsite ev charger was great and the hotel was clean and well

no bar open when we arrived

how should we deal with that they explained that we should take rounds in the restaurant or call room service

room service excellent, very fast and a good price

room service is very limited and starts like the restaurant at 8pm

perfect if you re coming from a long trip and just need a good bed to rest perfect for pets & kids

-pity that the room service is not availlable already from friday on, especially because almost nothing

car park in lorry park

there was no dedicated place for kids to play during the breakfast.

surprisingly good evening food and bar with big screen

free parking with ev charging available

good breakfast and excellent coffee

in the evening you can have a three course meal or bar food until late

bar man was rather miserable and when i pronounced white wine as branco rather than blanco he

s there and looked good, but we always eat in the lovely bar area , have choices of most things easy to get to also

great location just off the highway. bar and snacks great quality and well priced.

the facilities were excellent, we had our dinner in the evening at the bar area whilst having a drink

large room, helpful staff, bar on site, charming hotel.

near the motorway. good bar food

good for when you'd like to go out with kids :-) it was a nice place for us to stop and rest for the night before moving on to the next

our 2 bedroom room was huge and kids loved the spa bath

staff bent over backwards to help me park my car and trailer near the entrance (i am disabled)

only one person at the reception and serving at the bar and in the restaurant

restaurant is closed one night in the week, but they served bar food instead which was

the communal area near the bar and dining room are beautifully renovated, staff are super friendly and the dinner and wine was

bar food was poor

restaurant on site is very good but wish the coffee bar served simpler food throughout the day - salads, sandwiches, tapas