clean room. breakfast included. comfortable bed. excellent

00 per day pet fee

high pet fee, which was not disclosed

mgr was extremely rude did' not post a pet fee charged me 50

people who worked here were really great and helped us do early check in due to a late arrival

the bar and the bar tender and customers. a great night

above a bar so constant loud music heard 9am - 10pm+

some things need replaced in room 20 like the tp holder and the bar that holds the clothes hangers but they have that fixed by the time this is read if it is read

our room was directly above the bar and it vibrated right up through the floor

the staff and having the bar downstairs was my favorite

the bar was cool but wasnt all that

the hotel needs to have room service including bar service.

experience in the restaurant/bar was not good. we were greeted by a server in the bar with

really good restraunt with full bar on site

had to go to the bar several times to just get drinks

room, very spacious, comfortable bed, full kitchen with all you need, clean and modern bathroom, laundry on site, very friendly staff

them to a different date

everything. clean room, the kitchenette was a big plus,comfy bed,pretty quiet.

i liked the room- stove, fridge and dishes; ability to do laundry.

specious, comfortable bed, fully equipped kitchen, friendly and helpful staff, good wifi.

the laundry was clean and well kept

the hotel and room are extremely clean and although we didn't use it, has a very nice laundry room

advertised laundry facilities were not functional

the laundry dryer is out

also they had laundry

staff was nice and was nice to have the cafe and bar on site

however due to serious circumstances we were given late check out, which was greatly appreciated

also the bathroom was really cramped with a slippery tub/shower- no grab bar or non slip strips in tub or gritty surface to keep from falling- an accident waiting to happen

room cafeteria bar what more can i ask for

cafe and bar being on site were really good and the hotel is in a good location

cleaniless, renovated, full kitchen

there was a small kitchen area that was perfect for light meals and snacks

our experience - our room provided everything we could have needed from bar soap to coffee to kitchen utensils

the rooms were very clean and included a small kitchen area which was nice

very clean and great value! laundry service on site. site kept clean and quite!

was clean the beds were nice and the kitchen area made it some much easier to cook a home cook meal on the go and i love how big the

laundry was $4.00 a load.

they accepted my early check in request. thanks

our rooms were always clean and fresh, the staff was kind and helpful and the laundry facilities were a pleasure to use

(as other reviewers have noted, guests should bring their own kitchen items - cutlery/ dishware/ cookware - if they wish to use the kitchen facilities in the

kitchenette no cooking pots or pans.

breakfast ( be there before 8 or limited options) we had first floor which was a bonus and laundry on

having access to coin operated laundry facilities was good

had laundry facilities which was great as we stayed there mid-trip and were able to re-vitalize our

had a very convenient shuttle to alaska railroad station for trip to seward

kitchen was fantastic, and the rooms were perfect for my needs as backpacking camper

great staff, nice and helpful. clean roo, shared kitchen and bathrooms as well.

the kitchen has all utensils and plates etc that you could need

laundry room was available for quest

everything, including the wifi, community kitchen and cable tv.

laundry room sucks

the pool was over full and there was 9 kids out of control and stayed past the kids time , so we could never use the pool

and the gym room closed at midnight

we had specifically reserved a room with river views, double beds, and a kitchenette

the bathrooms were fine and it was good to have a laundry to use

plus waffles for breakfast

free parking

advertise breakfast better. ive been going here for years and just found out about breakfast.

everything else was extremely good. they even discounted the pet fee for 2 pets.

i'd be ok if travel alone but with family and kids it's definitely not place to stay

breakfast was ok but the bar and restaurant had good food

the pool was closed, no spa was available—both understandingly because covid and low employment but that should have been

excellent breakfast and served early so we could catch the train on time.

friendliness of the staff, the cleanliness of the room, the breakfast buffet was incredible, the internal architecture and design was so modern and sleek, the

good view in the gym

gym is better than i

exceeded expectations - clean and very comfortable room, gym spotless with top notch equipment, breakfast varied, generous and delicious

discovering that there was also an excellent complimentary breakfast included was a nice surprise

obile) when the wifi wasn't up, and that was a fine work around

the wifi did not always work.

not informed prior to booking or at check-in that the pool facilities were closed due to a heating problem

room service was very prompt and when i myself forgot to ask for condiments they brought it up to

the pool and hot tub were very clean the gym was very clean

the costs. no parking. pool was down the 1st day.

were told we'd have a bathtub, pool & hot tub but that wasn't true

coffee, muffins and a granola bar is hardly considered a continental

breakfast consisted of small granola bar only

in breakfast coffee muffins ,granola bar , nothing else we don''t like anything about this motel thank you

breakfast was a granola bar or muffin

trash was over following at 630am there was virtually nothing left to grab, one granola bar in each basket

location, staff was wonderful and breakfast was good

could have had bacon instead of sausage or rotated sausage and bacon for breakfast

the breakfast was very nice with helpful staff

friendly staff and a great breakfast selection ud83dude0b.

liked the fact that their gym was on our floor, that made is super convenient for me to workout

the room is huge and includes a kitchenette

looks kinda lame on the outside but the rooms are great, nice beds, kitchenette

rooms we’re outdated. the pool, exercise room, and other amenities were across the street.

facilities are clean, spacious, and you get a kitchenette

the swimming, jacuzzi, gym, all across the street at the capt cook hotel

good location & central to downtown anchorage & train station nice bar & restaurant

food service in the bar area was very slow!

great location, central to downtown anchorage, new and well appointed. good bar staff.

no room service- no concierge -very small and crowded breakfast room

could have more parking spaces.

available extremely small gym but television/cable works

are a bit worn out, noise air conditioning and no room service or restaurante

the gym could have been better equipped.

great breakfast

add in two free drinks upon arrival and a free breakfast (including cooked to order) and you can't ask for much more

evening complimentary drinks and snacks in bar were a pleasant surprise

also there is no coffee bar available in the hotel, the closest is across the street

everything my kids enjoyed the pool and breakfast.

well appointed with amenities in kitchen

laundry was a little expensive and kitchen could use some additional cutlery

love that there is quite a selection at breakfast

oustide of the room, the pool was often out of towels or would only get a few towels delivered at a time

the pool and spa were wonderful with long hours of operation so that we were able to utilize them

staff was very friendly and the pool was so very nice and warm, the kids loved it

everything but the pool experience.

the breakfast, they say because the covid-19 so is just a bag with some snacks ☹️

clean friendly and gave the kids a toy!

hairball in shower and kitchen trash can had raw open food

laundry room that hotel guests are allowed to use

no shuttle available

the shuttle not running after 3 pm, which was not made clear on the booking website!

has a nice kitchenette with full size fridge, microwave, coffee maker and toaster

no laundry place on each floor.

breakfast can be a little more healthier with less processed options and more fresh produce.

very receptive staff. clean as usual (3rd stay at hotel). good breakfast choices.

loved it was a brand new facility, i loved the breakfast area, i loved the location, and loved the friendly staff and helpful staff

very clean. gym was great. free laundry.

no option for hot milk/microwave in breakfast area

pool and hot tub were great. breakfast was good. everything was clean. staff was awesome

ok; i was hoping they’d have biscuits self laundry was a plus

staff, good sized clean and comfortable room and good but small other facilities (pool, laundry, gym)

pool and hot tub ðŸ

kat the breakfast lady

the swimming pool depth is perfect for kids and especially the kiddy side for little little ones

it has great amenities (pool, gym, lounge, games, pool table)

kids limited pool hours dumb

we loved the pool, hot tub and multiple options of

the pool and refuel station

they have a kitchen where you can cook your own food too if you want

that have a kitchen, but with not to much things on

can't be made / kitchen can't be used before 10 am, plan to sleep in

there was plenty of coffee in the morning i know you said the small kitchen for cooking

wifi is good and has a little common area to hang out in, the kitchen is clean

pool and hot tub were our main attraction

gym and pool area where nice

friendly staff, good breakfast

new, clean, great breakfast and staff! b

even during covid they did their best to provide decent breakfast options and the pool was open

no gym, or pool available due to remodel/upgrading

breakfast, internet, shuttle and friendly service.

gym

breakfast was plentiful and delicious

counter person stated he ordered shuttle but had not.

shuttle service is

the hot tub and pool area was clean and relaxing

was under the impression breakfast was free, it is for children under 5

no coffee in the lobby in the early am or breakfast (had to leave by 6am)

having breakfast was great.

breakfast food selection.

shuttle bus service

shuttle, location, amenities (they even have a peloton)

clerk could have been a little more understanding when i called from airport about shuttle

was kind of small for the money to squeeze 4 people into a @ suite” and the kids had to go into our bedroom to use the bathroom/ shower

cleanliness and friendly staff. excellent breakfast menu.

breakfast we great coffee was great

it has a pool. breakfast and great staff.

the pool, workout room and the laundry facilities were also very convenient

i was going to call the police if it continued but luckily the creeper stopped and me and my kids fell asleep

to have laundry available however there was only one machine

the laundry was a little expensive

clean, didn’t smell, breakfast food was all very tasty, staff was attentive and kind, the shuttle to the airport was quick and courteous

room was across from the laundry room, if i stay again i would ask to be a little farther from it

convenient to many things in anchorage. clean and friendly staff. the breakfast was good.

$5 to wash/dry one load of laundry at onsite washing machines

my relatives flew in to anchorage at 2 am and your shuttle service was excellent and timely

helpful friendly staff; good rooms and facilities; parking.

free parking

location is good, breakfast doesn't have many choices, but it was ok and convenient.

good location. the room was fine. the breakfast was excellent.

clean quiet and free airport shuttle. excellent bathroom

so then we get to the room and decide to order room service, well attempted to order

plan a 5:30 or 6:30 am shuttle

i paid to have my kids swim and eat ice cream and have fun and the pool was broke

i paid to have my kids swim and eat ice cream and have fun and the pool was broke

also the day of our departure at 5 o'clock am they arranged for a shuttle to take us to the airport and even gave us a little breakfast to go bag ,which i thought

at bar was not attentive to us was eating with another staff member and didn’t pay attention that we

there is a free airport shuttle

excellent (new) hotel, good breakfast, convenient to/from airport

service from everyone, including the airport shuttle drivers, the front desk staff, and the breakfast staff

to much bleach on laundry

they were helpful with quarters and laundry

i loved the fact it had two bedrooms, kitchen and living room

our queen room had two bedrooms, full kitchen and big bathroom

they have free airport shuttle and offer free freezer rental which is important to people like me who brings fish and game

the parking was free, and it was easy to get into and out of the property with our hired car

ds)

was a variety things for my kids to do

parking lot not big enough.

and willing to help with my questions, nice size rooms and kept clean, loved the pool and hot tub, breakfast buffet was very good and lots to choose from

was not clean, noise from above, probably kids running around, no bath mat, room way too hot 80 degrees

puffin inn has an airport pick-up shuttle bus that took us to the hotel

location of the laundry facility

staff was very helpful and friendly. close to airport. has laundry.

continental breakfast okay

we got into anchorage very late

the free breakfast is good, plus they have a waffle maker station

noisy, up stair have kids playing and running around until late hours, i don't know when they stop, i sleep anyway

they complain if you have kids they will see to it you get kicked out

we were a couple of minutes late to get on the airport shuttle and the gentleman at the desk called it to come back and get us- so helpful

yummy continental breakfast ud83dude0b nice and quiet atmosphere

location. shuttle from airport, bus stop nearby. friendly employees.

location, king bed, free breakfast!!

reasonable price, better than puffin inn and the one on 3rd ave!loved the breakfast

location, breakfast was good, free laundry is available

we could hear the kitchen throwing away glass as we were trying to go to sleep

staff was very helpful and allowed us an early check in

i was very happy with everything. they have a very nice restaurant, and a bar at the property.

pet fee

only room available to do an early check in for was on the ground level, one room off the lobby down the hall

close to the airport with complimentary shuttle. large spacious rooms.

the breakfast was delicious!

close to airport and has a shuttle to airport.$15 cab ride into downtown.

large room. convenient airport shuttle - 5 minutes away

swimming pool was down.

the location was perfect and my kids loved the pool

there's kids hand prints

there is a pool and spa that is great to use after a long day

stayed here before at a moments notice with my kids

covid changes like pool not open and restaurant take out with small menu

in the hall there were dirty dishes with food from room service that were there for almost a whole day

staff was amazing to help with a late check out cause my flight was mid day

i had a room by the laundry on the first floor

the shuttle to the airport was an easy process

informational binder or room service menu in the room