around the property, the amazing spa with all the wellness experiences, i did as much as i could

heritage and modernist design, stunning dining in a unique tequila bottle collection setting, a gym set in the

the spaces are immense the spa and the restaurant, specially ix’im are extraordinary, the casitas are

very nice, the pool spa quiet

spa, pool spa, villa plunge pool with hammock

breakfast service really two slow, 30-40 minutes every morning to get a pair of eggs

pool areas were not well maintained, the cenote and pools were not clean, the beds around the main

the location is just our=tside of mmerida. the breakfast was good.

the breakfast they give you is miserable and when they hand you the menu is ridicules expensive ,

breakfast average but pricy

at 0630am

the staff were amazing and attentive, the breakfast perfect

breakfast was great and there were lots of options for the free breakfast included in the room rate

we enjoyed cocktails and dinner and our own private plunge pool in the suite

make sure to spend some time wandering around the hacienda and relax by the pool - it's all part of the experience

everything was great hoped that we could use the pool a little bit longer like at 11pm

good bar restaurant clean room comfy beds great bathroom.

beautiful place to relax and the swimming area was wonderful we had our drinks by the pool

beautiful pool area, lovely breakfast in restaurant on site

it was close to the airport. the rooms were comfortable and loved the pool.

clean, nice staff, good breakfast.

breakfast

the breakfast was exactly the same each day: cereals

the bathroom is too small, i felt the room was too simple. and the breakfast was too simple too.

decent breakfast (but do not expect too

the pool looked good but we didn't have time to try it out

the reception area and common areas, as well as the pool and patio area were well-maintained and clean

was nice to have a swimming pool, and it was super close to the bus station

the staff is very friendly and the hotel is clean. the hotel has a pool and you can relax.

the bed is not comfortable and the swimming pool is dirty so you can not swim in it

beautiful gardens, very nice pool and lounge chairs

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely alex at the front desk was awesome

loved the pool

great rooms. lovely garden and pool area. staff very helpful and efficient.

i paid extra for breakfast but in the morning when i went to have my breakfast they said the kitchen is closed and they don't serve any breakfast (cause of the covid)

the garden pool area very wrll maintained kitchen staff waitersvery friendly and helpful

pool,rooms like on pictures,big rooms,friendly staff

laundry near by & plenty of places to eat nearby

very nice hotel in the city center. great pool opened till late evening.

oasis, serene and peaceful with a lovely pool with lush greenery and use of kitchen is very handy (grocery store in walking

service is even 10+, pool is cleaned all the time, they are always there for you to answer questions or help

the pool and exterior grounds were so lovely with comfortable, quality furnishings that made things so

the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living on the premises

grand historic buildings with high ceilings and great outdoor spaces including a small swimming pool and garden with comfortable chairs & sunbeds

good parking available

that most staff members were being trained - that explained some iffy service concerning the bar and housekeeping

we had a wonderful time on the rooftop pool, the staff were very attentive and the hotel was peaceful and secluded

architecture, pool area was fab & staff really helpful

the environment was beautiful

good breakfast, too

breakfast was excellent in terms of food and service

beautiful hotel. impeccable service. delicious breakfast.

the pool area is very beautiful

but, again, the breakfast was excellent

there were parking spots inside the hotel

staff was very friendly and accommodated an early check in easily

very good room service, comfortable acomodation, mosquito net in the window, silent ventilator.

was free private parking on the property

our room was facing the courtyard, that is a car parking

we used the pool in the evening time

big room and pool access until 9 pm which was great as it was super hot

great interior in the rooms, very stylish + comfy beds + nice pool area + perfect location to explore the city + very

love the swimming pool, the service from the front desk was wonderful, we are going to comeback for

the pool is closed at 8:00 pm

we didn't use the pool, but it looked probably the best of all

pool not clear, bathroom so old, shower curtain so old and dirty

dirty pool, low water pressure in shower, no water in toilet, dirty sheets, no windows in room

the pool was not functional, full of moldy water

pool didn’t even work and it was halfway full

very well located in merida, pool and breakfast well

the cleaning staff is very friendly, the swimming pool is very nice as is the hotel

pool is great and big enough, the bedroom was clean and comfortable , the bed was nice and cozy

the swimming pool was amazing, really long and went around the corner as well, you could swim laps in it

the pool is the best

the pool was cool during our stay, however was appreciated after walking the city in 90 degree weather

small little details like the complimentary tequila bar by the pool, the amazing breakfasts

breakfast was delicious

and every morning you are served an amazingly cooked breakfast, we never had a breakfast like that in a hotel

and yes: the complimentary tequila/mescal bar is a real thing

atmosphere, magic pool in the back garden, fully equipped kitchen and super nice stuff working

good enough breakfast

us it was not really relevant as we did not use it but the pool is a bit small and not that inviting

i was near the kitchen and there was a bit much noise at times, but not bad, nor late.

- comfortable beds - the kitchen is super nice and clean - good breakfast - really nice staff - good location, only 5

pool

restaurant on site - sink clogs - no closet, but 3 hangars there are gaps around the doors to the pool which are not fully sealed, so ants and other bugs walk inside the hotel first floor where

there was a basic outdoor pool that looked clean

policy of having to leave my id at the reception for everything (pool towel, hair dryer

plenty of sunlight and overlooks trees, not just buildings no pests inside room 404 modern, clean pool friendly front desk

room was clean, spacious, and very comfortable, the pool was simply lovely, the bar and bar maid was

the choice of drinks at the bar was a bit limited

lovely pool and bar area

was a pool which was great to have the rooms were large cleaning service was great staff at the reception

outside bar

about this stay was extraordinary, the greeting, the staff,the room, the pool, the luxury, the food drink and location

clean, active kitchen and bar considering it’s a boutique hotel, friendly welcome with delicious drink, spacious room with

a complimentary drink and canapé early every evening brings everyone together in the bar

the location is great, rooms are very comfortable, restaurant and bar are convenient

the hotel also offers a restaurant and bar and my wife and i enjoyed a wonderful dinner and drinks while sitting in the beautiful patio

the wifi connection in the room i stayed in

no parking within premises, although a short block away

tv is in spanish but they also have very good wifi to stream movies

pool is small but there is so much to do outside that it didn't bother us that much in the end

th room service) - a lot of black hairs

very friendly staff, good location, parking option.

cleaning lady miranda or mirriam , none of the front end staff spoke any english at all ,, the wifi over two weeks was on off on off they keep saying repairado manyana manyana manyana but they

parking one after another- need to move other cars in order to leave slow wifi location outside the

there is a decent lobby where a few clients would sit down and enjoy the wifi and air conditioning

the pool was very nice

very good price-quality, we liked the room and the pool. location is nice

very nice and cozy. rooms are nice. pool is beautiful. good price for quality.

the pool was lovely too and the staff were helpful and friendly

the pool is not heated

place in the city center, with a small rooftop pool and terrace to survive the heat in the afternoon

room - we had a room on two floors with kitchen, balcony to the upper floor

we had a family room, the kids loved having a bed on the mezzanine level

breakfast was amazing. the location to the city is fantastic! the pool was refreshing.

- it was well-located for the ado coach station - lots of toiletries, including razors etc - good wifi

hotel with a very attractive courtyard area, great location, excellent breakfast and wifi

good location, friendly staff, swimming pool.

spacious room, hot water, great location, pleasant staff at the reception, swimming pool, i have stayed here couple of time and will stay

great garden for kids and nice pool

comfortable hotel in a good location. nice rooms and the pool was too.

pool was not heated

the old men at the bar were our

place could use some renovation my kids had the garden room but this room has no windows at all… if you want to have a beer or

it is a relatively small hotel so it feels private, but also it is big enough to have a pool, a restaurant with a great breakfast included, and the rooms are spacious

do wish the restaurant bar was open throughout the day

desk and reception staff were very attentive and helpful, including taking our laundry to an express launderette nearby

the wifi connectivity was spotty, so it was hard to keep in touch with family and friends

the wifi signal is

cond) room was very spacious with good hot water pressure, clean enough, pretty good wifi and socket near the bed

in the structure there s a bar restaurant with a local offer both for price and food

wifi was very slow. toilet didn't flush.

custom breakfast

if you chose to skip the breakfast, they offered a delicious boxed lunch

i did not try the food there and the breakfast was only bread and coffee

the pool is nice, and gets some sunshine, and the location is very convenient if you want to stay in

breakfast was basic but good

pool was very small but welcome

incredibile quality for a really low price! nice architecture, pool, cozy rooms and fast wi-fi!

have liked more poolside seating, safe in the room

have a rather small swimming pool but as we went there during low season (mid september) it was not crowded

great location, nice rooms, nice small pool.

staff, great buffet breakfast, close to historic centre loved the colonial style, yerrace and

good location, clean, wifi, nice pool

the parking for the hotel is 75m away on the same street

was very nice and clean hotel. great pool! very clean rooms and wonderful breakfast.

staff, great buffet breakfast, close to historic centre loved the colonial style, yerrace and pool

breakfast options could be a bit more clear but what we had was great!

plus the hotel itself had a great bar and breakfast options

the breakfast could be improved - the quality of the products was rather poor.

plus the hotel itself had a great bar and breakfast options

beautiful oasis around a central pool with a stocked bar and delicious restaurant on site

nice outdoor area for breakfast and small pool to cool off in the heat of the

with private pool is great - large, quiet and clean

wonderful hotel focused on adults, beautiful room, excellent area and great staff

area were nice and the location is central, but if the fundamentals are missing - hot water and wifi - it makes it difficult to appreciate

breakfast was limited

good location. decent size room. swimming pool area and parking nearby at another hotel

the location was perfect, beds and rooms are on point, a small nice pool, honestly all good!

the pool was small, but it was nice for the children to be able to have a swim

pool was a bit cloudy and there could have been more drinking water available

affordable and the size and amenities reflect that, but the hotel was kept extremely clean, the pool was refreshing, and a 3 to 5 block walk in either direction led to parks, shops, and

we also loved the pool area

the entire place is beautifully kept including the grounds and sparkling (and refreshing) pool and the rooms are very comfortable

didn't test the inner pool but looks great

and varied breakfast to the extremely friendly and helpful staff (all of them) to the tiered pool - our entire family had an excellent time

good location, nice pool, decent breakfast, and all at a reasonable rate.

had a pool to relax during the hot days, rooms with balcony, great and quiet air conditioning and fan

this hotel has a lot of charm, with a lovely pool, and

super central, very comfortable rooms eith air conditioning and pool. excelent staff too.

view, pool area, v friendly

very adorable common spaces and pool

quality for breakfast, eggs and fresh fruits are awesome

breakfast was great

windowless rooms - no room service and very little service as so few staff in general

so we couldn't take advantage of the free breakfast

room service was nice when i had to stay in my room

the staff were extremely nice and friendly, could converse in english and the hotel had a nice laundry

we even got our laundry done which was a treat

pool is rather small but perfect, towels were provided at receptions

there's also a gym with some treadmills available, which we didn't use

pool is nice, though small.

there was a paid laundry on the site which was really helpful since i had been traveling for a few weeks by that

area, access to a pool and gym was nice

wifi service was a little spotty at times

location helpful staffs strong, fast, and stable wifi nice internal common seating

wifi worked really well and air conditioning was great

water was a bit unpredictable, wifi didn t work well in the room but was fine in the reception which has comfy chairs to sit on

t comfortable sofa on landing with a decent signal)

inner patio and a small pool area

the pool and the location

we had a wonderful time at the pool, really nice boutique hotel

the small pool is great to refresh during a hot day in the city

the pool was dirty

pool was perfect

location in the center of town, small but good pool with sunbeds, you get more than you pay for

the pool doesn't have wifi.

lovely colonial building and spacious rooms, nice little pool to chill

prefer the 2nd floor 2 room junior suute)- quiet - relaxing pool area - areas around the property to read or sit outside - staff attentive & personable

the breakfast buffet was reasonably priced and the food was

location, location, location! the staff was very attentive and helpful. lovely pool and terrace.

enjoyed the late check out time of 1:00

we paid for the breakfast one morning and it was great with great service

the hotel has a small pool more for refreshment than actual swimming

only lacks a laundry service.

the hotel didn’t offer a laundry service or any food options over christmas when the city was pretty much closed

room was located very close to the swimming pool and the noise from people sitting there was by far too loud interfering with our sleep

great place for kids! rooms were nice

there is very little to dislike but a small bar for guests would be a good addition.

pool area

there pool had too much chlorine.

the swimming pool is great, because the temperature gets quite hot and humid in merida and the water on the pool

i like that it near food places and it got a pool

the pool was nice .it had a shallow end so kids could use it.

pool was very dirty and we expected much more from a 4 star hotel

pool too dirty to use

the room was very quiet and the garden area around the pool was nice to chill in the evening

clean easy access swimming pool - the pool is easy to get to and right next to the kitchen for a relaxing snack in the sun

no spare toilet paper pool was neglected, very worn and dirty towels well worn

were absolutely beautiful, room was a credibly clean and comfortable, and breakfast was delicious

we were offered a free late check out, as we checked in very late on the first day of arrival

needed was done in a moment, room was nice and really clean, pool after hot day was refreshing, bar and restaurant perfect

location, attentive staff, delicious breakfast, beautiful accommodations and the proprietor is present and gracious

this property is beautifully decorated, the gardens and pool inviting, our breakfast exceptional and the bar a lot of fun

roofterrace and (plunge)pool area could use some protection from the sun

i heard there is a pool, but didn't have the chance to go to because didn't have time

beautiful roof top pool to chill at the end of a hot, sweaty day

there is even small pool on the roof of the hotel

area which is nice and chill, could have an update on the furniture and a clean of the tiny pool

expect nothing fancy, very historic hotel very clean we felt like back in time, breakfast was great rooms where clean, very close to every thing

for clothing storage, large comfortable bed, spacious bathroom, warm shower water, cable tv, laundry machines, and free wifi

the breakfast should include more fruit and mexican style sweet breads.

no bar no coffee shop etc.

i loved the pool area and the price is excellent as well as the location!!!

breakfast is decent.

helpful staff, clean and nice but small swimming pool

was great wifi was great staff are very friendly

perfectly located in the city center of merida with cute little patio and a small pool.

all, but refreshing and clean), nice courtyards too

i loved the courtyard and the plunge pool

they initially refused to accept our credit cards and didn’t allow us to leave our kids and belongings in the room while we went to an atm—only for the card machine to work without

two kids (7 and 9 years old) and i had a room with queen beds

it has a very nice pool with a good atmosphere, which we enjoyed daily

the pool could be a little bit bigger

during the night i couldn’t sleep because i could hear all the noise from the pool, there were kids playing and screaming in the pool at night

liked that a pool was available especially for the children.

the hotel has a decent swimming pool.

the location was central, they have swimming pool and the staff are friendly and helpful.

good wifi, nice pool, big rooms, good shower and good location.

located, the atmosphere around the pool area was phenomenal for a couple in love

very clean, friendly & welcoming staff, huge pool that was very clean and enjoyable to swim during in these hot days

clean rooms, sparkling pool, helpful staff, tasty breakfast, good coffee, convenient location, peaceful evenings

i heard kids playing noisily around the pool well after 10pm

there's plenty of good places to eat nearby and a bar across the street, on the corner, that has live music

the breakfast was good, simple, but repetitive. maybe a fridge would be helpfull for some.

location, hotel, rooms, swimming pool. all perfect!

wifi throughout the building, a little shaky at times

there is an independent restaurant/ bar attached which is quite good

recommend this 5star delux hotel with fancy pool in center of merida

it has a bar and restaurant attached with lovely staff and good food

super safe and clean and breakfast all six mornings was varied and exceptional

the whole breakfast was great

the breakfast was great

best part of our stay was the service of the young man in the breakfast area

breakfast is really good it is a complete breakfast with protein, fruit, vegetables, coffee and

“european” standard- best quality, amazing pool, boutique privat atmosphere, stunning shower, easy free parking

nicely designed and very spaceous rooms, awesome shower, amazing pool, friendly and helpful staff who take their time to have a conversation with you, amazing food

the continental breakfast was delicious

full breakfast would have been better than just fruits

we arrived very early in the morning from a long bus ride and could rest at the pool

swimming pool is refreshing

great pool

the nice and friendly lady at the reception to the nice terrace and pool, it was like you are in a movie

swimming pool - but never saw anyone using it :)

cute hotel with a pool, well located, offered tours aswell, 24h reception

it is a simple hotel, with a nice, warm, tiny and clean swimming pool, the rooms are basic with decent beds and linen in pristine condition, everything was neat in

the staff, facilities, rooms, beds, pool, and location are all great and it is very affordable

great location - clean room - a lot of storage space in the room - good air con - clean pool - good wifi - helpful

pool hours could start earlier, like 7

location,the pool was good

excellent room and swimming pool

hotel facilities are perfect, i liked that it has a pool, it is really worth paying for it, if it is price quality, the rooms look like they have been

great location near everything, parking, clean

great staff, spotless, super value, cute little pool with waterfall

n 75, i

they considered every detail, from a delicious breakfast included in the rate, to bathrobes and toiletries in each room, and excellent service

beautiful pool area with pool beds where you'll have breakfast

room was absolutely beautiful, overlooking the nice swimming pool area

beautiful inner courtyard with a lot of exotic plants, cool pool amazing to refresh after long walks in merida's old town

we also appreciated the included breakfast, and found the staff to be very friendly and helpful

the pool, prefer outdoor pool

restaurant on site with room service available

the indoor pool. water was stagnant. didn t look as if it was used in weeks.

the big disappointment was the swimming pool

clean water at the swimming pool and embellish its surroundings.

quiet and real and great mexican breakfast

decor, pool, reception, good room with air conditioning, great position in meridá, quiet room

clean and comfortable excellent breakfast included good location

location, pool was a godsend in the 39 degree heat, delicious huevos rancheros for breakfast, great shower

the breakfast is amazing, the hotel clean, and the staff super friendly, kind, and helpful.

clean, nice pool, good strong water pressure and hot water, plus very friendly and helpful staff

parking, great location, super clean and comfy rooms, friendly staff and nice swimming pool

location! the rooms were remodeled nicely. pool was a nice plus.

was so close to everything the staff was so friendly and the rooms so clean and there an indoor pool for when it

beautiful pool

wifi was hit and miss with a terrible connection most times

super comfy beds, as well as pool and gym (in case needed) great deal (*)had lookdown in merida when we were there, beside this all went ok, rooms ar quit small and the gymn was closed, good free coffee and best situated in the center of merida (+)perfect location, incredibly helpful staff. decent sized room and a gym! (+) gym room for exercise aficionados (-)have selected this hotel because there was a pool and a gym but unfortunatly there's no dumbells or any weights to workout (-)1 coffee pak a day then they run out, no lounge chairs by pool (web pic is innacurate) gym equipment rusty needs oil, no weights or bench, room fixtures need repair/ (-) there is a gym but it only consists of a few machines (-)staff are very load in the morning , the gym is basically all broken (+)had everything we needed, great gym equipment for my son and a lovely pool and little garden for me (-) gym is non existent, the room is filled with tables and chairs with one token machine trapped in

friendly staff beautiful hotel our room was great located right in the city center private parking in a

the wifi in my room 108 was not all that good. other than that it was great.

wifi wasn t great in room

huge rooms with good wifi, comfortable beds and good aircon

room felt a bit stuffy and you could hear music from a downstairs bar until quite late at night

at all) in our room.

the pool area was amazing with hammocks and everything what you need

also, the breakfast is worth paying for - pancakes, eggs, coffee etc

location, breakfast, pool

location. pool.

room (one double bed, one single bed) 1x double or twin room (two single beds) both inclusive of breakfast

it was a little bit end of the road place. breakfast was just a bad joke.

nice ambient in the hotel in general with pool and lights in the evening

the room, the breakfast and the pool were without any reservations fantastic

the kitchen is very helpful

charm of the place, wonderful staff and nice touches like beers on arrival and complimentary bar in hall

the location is perfect, the rooms are perfect in an old mexican style, the hotel has a very nice pool and the staff is always very kind

location is excellent and the hotel too, very clean with a nice pool and the staff is super friendly

the pool

area of the hotel is very nice, pool was perfect

courtyard with awesome trees and a swimming pool

garden with the swimming pool is incredibly charming

went out while i was there but i used the outside stairs at pool end; out of their control i’d

we also really liked the pool, which was bigger then expected und barely used from someone else

swimming pool

pool yards away from the room, and kept clean

the location was great. having a pool is a big plus, especially during the hot day.

staff was very kind and helpful, room was clean and tidy, the pool was very nice

no wifi in the room, thin walls.

our room was huge and the private pool/tub was great

had two meals, breakfast, wasn't great

breakfast was good but there should be more options included without having to pay extra

complimentary breakfast was so yummy and the hotel was absolutely stunning.

free parking for guests and cute pool

wonderful place with a beautiful pool and garden

small but pleasant swimming pool, big enough for 5-6 strokes

property with a pool

location, large comfortable room, super clean and beautiful area surrounding pool