breakfast was a little sparse

no quarters for laundry machine. dryer was rather weak, had to run it twice.

handy facilities - laundry, breakfast, park near room, inside room access, quiet location, handy access to restaurants

laundry facilities on site

the dryer in the laundry did not dry our clothes

breakfast was great with easy access

check in and check out fast and we had the pool to ourselves

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

the hostess for breakfast was very very pleasant and gave good advice for places to visit while we were there

doctor appointments (she lives 3 hours away), to excellent restaurants, and to a couple of casinos

i have celiac so there was not a lot of options on the breakfast bar.

very friendly and helpful staff. a nice variety of choices for breakfast.

clean staff very friendly . liked pool and utilized fitness center

room was clean, bed comfy and breakfast was great

in the hotel bringing own beverages into lobby area other than that need it was great oh and a pool open till

the breakfast was ok but no complaints

pool was kinda dirty

that the pool wasn't open

breakfast selection was decent

the breakfast was good and staff at this facility were very friendly and helpful.

very clean, friendly staff, wonderful breakfast variety, good amount of outlets in room

the pool had too much clorox my 5 year old twins eyes where really red and it was hurting them they

were very friendly and accommodating, with extra towels for pool, provided utensils after ordering food in, and the breakfast well exceeded my expectations

great breakfast options

super hot on first floor and in pool room. you can hardly breathe it’s so hot

food from the kitchen was a bit on the salty side

we live about 30 minutes from this hotel- and i decided to bring my kids to stay a night, so that they could swim and feel like we were on a mini vacation

our kids loved the pool too

breakfast needs variety but staff was amazing

the floor was sticky in the kitchen and bathroom area

no breakfast but was very nice. loved the spa tub.

to leave early my partner got sick but we enjoyed the time we had spent many hours in the tub (favorite

spa tub was amazing

the spa tub and it's smoking room

i absolutely loved the spa tub and the room had everything we needed

airport shuttle service starting at 4am was great

staff was helpful and friendly; comfortable beds; free shuttle to and from airport and affordable long term parking for our car while we are away

kids and i ate dinner in the car

complete kitchen facilities

liked the convience of the airport shuttle and leaving car there and it was close to getting something to eat and everyone was very

pool was closed.

customer service was great. breakfast was satisfactory and convenient to my places i was going.

the 3rd floor elevator door was dirty and no pool

very clean . great breakfast, super staff

breakfast, coffee, staff, towels, pillows, bed, tv, gym, all good.

not too bad for a 2 star! i got to do my laundry!

really liked the full kitchen, the breakfast bar, and the living area

great room very clean good breakfast

room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

nice to have a kitchen and couch

enjoyed the spacious room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

there's also a bar that opens around 4pm

we didn't have time to utilize the restaurant, bar or pool, but rooms were nice and clean and front desk staff was friendly and helpful

a breakfast would have been nice.

bar and restaurant on site was helpful

included a hot breakfast, which is rare these days

bed, big room, great shower pressure, lots of choices at breakfast, great location and incredible staff

breakfast was a bonus

clean. great comfortable room. convenient location. nice breakfast.

room is clean with good wifi park at your door value for money definitely coming back

breakfast was available but could have meat liked precooked bacon, to go with waffles

pool was closed and wasn’t told until i got to the property even though i booked the place just

breakfast was very good pool table was good. breakfast area with the tv setup was nice.

no more shuttle to the mall

had to leave the building to get to the breakfast area and it was cold and snowing outside

selection at breakfast good to have a shuttle to collect us from the airport

convenient parking just outside

the second morning there was a group of about 25 kids eating (great group of kids), however after they left no one came to clean the tables

second, the music from the bar next store is way too loud especially if you have kids

clean, comfortable, safe room. my kids love the breakfast! beds are super comfy.

it has an attached liquor store and shares a parking lot with a gas station

the breakfast included was very disappointing

wasn’t aware there was breakfast

breakfast was decent and enjoyable but needed someone in the breakfast room on weekends to keep

no hot breakfast

it was an apple, small pre-packaged danish and a granola bar in a bag, the other option was a jimmy dean breakfast sandwich in a paper bag that you had to

bar, restaurant and breakfast bar

breakfast is very good,every is good.

gym had no lights and every machine requiring power was unplugged

the breakfast was outstanding

clean room, pool area was nice, big breakfast

allowed an early check in which was really appreciated

access from highway, big rooms, immaculate, big clean pool and fitness centre, lots of variety for breakfast, amazingly friendly

went to breakfast with friends in the area. it looked great though.

the room was next door to the laundry, but there was no discernable noise - i'm a light sleeper and slept well

free shuttle to airport

the free shuttle and long term parking.

breakfast bar was awesome! loved the waffles

had a laundrymat near by

wish had free breakfast option

99 for the breakfast

the shuttle is also pretty useful

kids from 9 pm to after 11pm jumping and running around

the shuttle to the airport and back was wonderful

only problem was with the shuttle service, when you go on line you get reservations not the hotel lobby

the gym also had a nice mix of equipment

late check out

cleanliness and great breakfast

breakfast or shuttle due to pandemic

clean and new looking room. nice breakfast

the breakfast was wonderful

breakfast was plentiful and very good

amazing servive, great location, clean, comfortable beds, great breakfast .

super friendly staff. good breakfast.

late check out was able to leave at noon. laundry on my floor.

location is convenient, and allows pets

late check out was able to leave at noon. laundry on my floor.

none of the amenities were available, ie restaurant, bar etc

the bed was awesome and the breakfast was good

nice hotel. breakfast was good. peaceful room.

messaged them several times with questions and no response, but the service, the cleanliness, the breakfast, it was like being at a resort

it included drinks for certain times and had breakfast and a

kids u supervised running around

kids running and screaming

they can'ttake responsibility and fix the issue when they have kids pulling fire alarms 2 times in one day and refused to give me a free night over it that's

the late check out

kids running around screaming and knocking on doors

misunderstood the breakfast offer

breakfast could be better but you can cook in the room.

nice there are laundry facilities on site

the breakfast

breakfast is minimal, but for the price of the room, acceptable

clean, nice room. pool and fitness room were appreciated.

thank god i had a double queen bed accommodation so i was able to sleep in the second bed the fitness center was very old and also

the color of the pool water, it looked dirty

my kids loved the indoor pool

pool and spa were very clean

the kitchen was updated and fully equipped to make meals

sheets or blankets at 11pm we had to go to reception to request them also we choose this for the pool which was permanently closed

booked soley for their outdooor pool but it was bfoken so they cancelled my reservations

pool not open that’s why i booked

the kitchen was functional

machine was broken for breakfast

the continental breakfast exceeded my expectations

i wish they offered a milk alternative for breakfast.

oh and the breakfast was awesome, loved the chef

the breakfast was excellent. we enjoyed it.

i was able to get a early check in so i could get to school and work on time

great hotel. very nice people, breakfast was awesome. location strange but hotel great

they also provide pretty decent breakfast buffet

no hot breakfast

and make this chain our first choice for their price, hot breakfasts, and facilities such as fitness rooms

clean hotel, friendly staff, great variety at breakfast, comfortable bed!

fridge, lots of towels, good breakfast that included waffles, microwave was clean, very close to all the tracks i went to for

could of had a better breakfast station.

breakfast

clean nice stay, breakfast - toast, cofee, juice and cornflakes

frien_dly. staff. quiet. room. cleaned. daily. value. was. great. breakfast. veey. nice

free breakfast was great for me and the kids, one less thing to have to think of.

pool not heated

so close to highway, quiet, comfortable, good breakfast

looks new,great breakfast in the morning,excellent staff,excellent facilities of pool and gym

we enjoyed time in the indoor pool, relaxing in our room, and free breakfast

for a early check in was told not until three o clock counted 12 cars in the parking lot was told there

that is a great feature especially when they needed to reach me while i was putting my kids to sleep

didn’t like that i didn’t get to check out the pool

the pool was closed for renovations during our stay ud83dude29

easy access from freeway, convenient location and easy parking.

elevator for entire facility, and it's between the pool and the lobby- so between the kids coming and going from the pool to snowy boots tracking in

beautiful room, great kitchenette, clean and comfortable.

the rooms are great (spacious, nice kitchen) and clean. free hot breakfast was decent.

indoor pool, gym, bbq station outside the building

pool was nice as well, gym looked well set up, and they offered complimentary water and fruit/snacks

breakfast was great, room was nice and clean, excellent stay.

my kids enjoyed the pool and the staff were very friendly. i also love the location

the complimentary breakfast was way better than what i thought it was going to be

equipment was missing from the fitness room

there’s a bar in the hotel with a pool table and also an indoor pool for the kids

breakfast was good

breakfast and availability of coffee all day

breakfast could be better

and they also provided free breakfast

breakfast was nice and well accommodated

clean and quiet good breakfast

very clean, new laundry room, coffee and tea day and night. the price.

very disappointed with size of pool. it was so small that we didn't use it.

pool was tiny and there was no hot tub

breakfast was only fair...institutional.

doven is really nice and help for upgrade, the continental breakfast is super, nice location and 3 years old hotel

they had everything from pool to gym etc

reasonable pet fee, decent breakfast, nice soze and clean rooms, safe area and lawn for the dogs

the room was a suite, great value. nice pool, friendly staff

the wifi works fantastic and you can do laundry and use a small gym

no hot chocolate for the kids

breakfast and location were also great

i wish the pool was a little bigger but it was still a great hotel. my kids loved it!

continental breakfast and swimming pool

breakfast was better than most hotels of this class

especially when we walked in to find 11 big kids swimming too and could barely get in

pool and hot tub was lovely. quiet hotel over all and late check out was so nice.

location, free parking, free internet, comfortable bed, clean room, nice warm pool and hot tub

i stayed for 2 night no housekeeping to clean the room and i did not get towels me and my 2 kids used

tub and pool are great, well stocked with towels

really close to the syracuse airport with a free shuttle

was friendly and accommodating and we received extra towels when requested and were granted a late check out

please extend the breakfast hours

longer breakfast hours please

i didn’t like that he kept trying to come up to my kids either

was a perfect stay with nice room with free hot breakfast in the serving and full speed wifi

breakfast room was lovely and the food was good

breakfast in the morning had a great variety

staff, lots of place to park our truck and trailer, quiet surroundings

eggs were horribly salty only did breakfast 1 morning

breakfest was good room was clean perfect for 2 adults 2 kids

the staff and the restaurant was amazing if it had a pool and a fitness center it would be like a mini

nothing. even the breakfast was super good!

breakfast very good location very good

fitness center was not well equipped and machinesee were not maintained.

the location is excellent. the on-site bar and restaurant is exceptional.

breakfast exceptional

beautiful clean property, good breakfast spread, kids enjoyed the pool, nice comfortable beds

breakfast was amazing!

man behind the breakfast counter making eggs was the highlight of the trip

room service was fantastic, fantastic bartender also

the front desk staff were helpful and accommodating to our requests for early check in and late check out

the bar was a nice social setting

the room was clean and comfortable. the bathroom was very nice, as was the gym.

has a small pool, which was perfect for my young kids

didn’t like the fact that we just allow kids to run up and down the hallway raising all hell late at night and go into the gym and slam the

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

functioned great - pool, room, breakfast, gym

breakfast and the pool . and the employees are so friendly.

nice to have gym to use as not that suitable to run outside

at the front desk was very accommodating when me and my daughter arrived due to the need for early check in

the clean was very clean. very good breakfast.

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

breakfast included, laundry facilities, large comfy room

the location and early check in

cleanliness: the room was very clean facilities: the facilities were great even had a laundry for customers to use

the breakfast was not what i expected and the bathroom light was dim

pool was not very clean or well maintained. breakfast leaves something to be desired.

pool was not clean 3

great front desk staff and breakfast.

no wifi provided paid was extremely slow and very annoying.

love the pool and gym

and the pool closed early

the kids really enjoyed the science museum

i stayed here years ago and had a great time. my kids loved it and the amenities were great!

there's no breakfast and pool close too early

and fresh; comfortable bed; kitchenette; handicapped accessible with elevator, coin-operated laundry; helpful staff

on-site laundry was super convenient and easy to use and continental breakfast was good

no product in the laundry room to do

no coins available with the reception staff to use at the laundry room

we did not use it but the gym room looked nice

location - close to suny esf & syracuse univ, the dome, armory square, destiny usa mall wonderful breakfast with omlette station staff was welcoming, friendly and helpful private parking lot on

the kids were not happy with me at all

smell of marijuana all night, staff has been informed could not find source. loud kids.

everything was top-notch from the excellent staff to the amazing breakfast spread

great omelette for breakfast. very friendly kind staff. love the historical hotel.

laundry facilities here as well

location is about a 20 minute walk from the dome but they also provide a shuttle.

clean comfortable shuttle to airport

room upgrade was spacious, gym facility convenient & restaurant/bar convenient and welcoming

the gym and breakfast

pool was chilly

the indoor pool could have been warmer. it was heated, but not as much as we like. minor point.

the breakfast was great !

went swimming in pool with daughter had other guest come in drinking blaring music had to leave

very comfortable and clean. good breakfast.

heard from other rooms - snoring, room service, people chatting bed was very firm wifi should be free in rooms - its 2019 people breakfast should be

gym says 24/hours, it s not no room service bar closes extremely early

hotel bar said online that it was open until midnight along with the hotel employee at checkin

beautiful building and decor. great bed. the gym is fantastic and has a great view!

you have to pay for wifi in room

breakfast bar with nice selection of food

very nice front desk staff as well as the folks working behind the lobby bar very friendly

necessarily a negative, but just take note that there is no bar or restaurant at this

large room, very quiet, bar and breakfast available. rooms bright and well appointed

breakfast parking gym the bed was very comfortable

my kids thoroughly enjoyed the indoor basketball gym.

my kids loved the basketball court

that there was a little gaming area for the kids, the staff that was on that night took the time to play a game of foosball with my son

friendly staff, free breakfast, lots of parking

clean and quiet. incredible breakfast and lots of dining options close with discounts for guest

it was available and close by and allowed us early check in

next to laundry. didn't enforce laundry hours.

laundry available

free laundry and wifi were a bonus

the laundry room (with free detergent and no charge) came in very handy as i had plenty of laundry to

they offer free ice and laundry room with all supplies

close to a boat launch at pine grove state park

pool and gym was clean

pet fee is high.

also, the breakfast was convenient, the coffee was always fresh throughout the day which was

), the staff was very friendly, and the free breakfast had many healthy options

muffins or bagels included in the breakfast.

breakfast/kitchen was not overly stocked or clean

there were other guests out drinking late at night that disrupted sleep, even offered my kids shots

room and comfort good. kitchen in the room very good. location excellent for my trip

kids loved having their own sleep space

was upgraded to one of the massive suites at no extra cost (2 big beds, 2 pullout couches, a full kitchen stocked with pots/pans/utensils, full dining table, two big tvs, and more)

delicious complimentary hot breakfast

the room, the pool, the hot tub

breakfast area was clean, organized and well stocked

indoor pool was ice cold

the room was very clean, the staff was very helpful and cheerful, and the complimentary breakfast was great

we arrived 1am with our kids and the room was disgusting, black hair all over the bed, bedsheets, pillows and bathroom

especially noah and the breakfast buffett meant we didn't have to rush to get ready to go out and eat

the breakfast was great. the views were beautiful

eggs at the hot bar were average, industrial hotel scrambled eggs, kinda

they knew i needed early check in and they accommodated me without hesitation

no wifi

wifi and cable wasn t on yet for the season and wasn t notified until arrival

wifi password wouldn't work.

we only ordered off the bar menu but the restaurant was hoping and smelled delicious

no wifi or mobile signal availeble.

free breakfast (everything was there for convenience)

equipped kitchen, we were able to bring and cook our own dinner, and they even provided a free breakfast for us, with a big variety of options to choose from

breakfast was convenient and well stocked

we ate breakfast at a diner in pulaski.

we took one out and the kids loved it- ana a very reasonable price