sad pool.

however, i noticed the room service went in for the cleaning so i would appreciate if they do not come in when there is

plenty of parking is a

had to go thru the emergency room parking lot to get there

couldn't pack my slippers, but the room was clean, so there was no problem even if i went barefoot

there were some stains inside the kitchen sink that appeared to be paint stains.

the laundry room was closed for whatever reason

drug users hanging out in the laundry area getting high

trash everywhere, laundry room dirty

cups or plastic utensils available from the hotel or nearby shop for single use despite having a kitchen in the room

breakfast bar needs to have a bigger selection and needs a microwave so you can actually cook the

maker was not in room, vent a hood in kitchen area had grease every where, cabinets had crumbs from previous people

kitchen

was great, staff was nice, and that we had a full size refrigerator and a partial kitchen

breakfast options

was good, room service was good, cleanliness of the room was good except there was a stain on my

i wish the pool area had some sort of shading.

m) was exceedingly courteous and offered to move his vehicle in the parking lot if it meant we would get a better parking space

it was very clean and breakfast was really great

breakfast was great

things were so fancy that they were not edible, especially for kids

they had an onsite small bar area where you could also order some food

love the way the room was set up and the fact they had a bar and everything and breakfast was great the people were

negative, personally, was that there are no lounge chairs at the pool to lay out and get some sunrays

my kids likes the room and having fun when swimming

you could hear everything from footsteps, doors opening, throat clearing, and the kids next door running the halls

the fitness center was

if i had to say one thing to improve it would be a bigger pool

the running in the middle of the night from the kids

super staff and great atmosphere. room was very clean and comfortable. pool area is lovely.

you could hear people coughing, kids crying, etc

came in took towels made the beds and made sure we had plenty towels and extra blankets for the kids

pool was excellent. breakfast was nice.

remember to bring your swimsuit - there is a nice swimming pool

my kids did try though

the breakfasts were delicious - each day it was a little different - a nice variety.

kids loved the free breakfast and the red velvet texas shaped waffles

clean facility, great food for breakfast

breakfast was good and the room was very very clean

room next to us had screaming kids all evening on our 2 nd night of our stay

only that the breakfast was not offered, but it is for the best with the pandemic going on.

no breakfast but good

every morning have excellent breakfast

breakfast was great

very clean. super comfortable bed. good breakfast.

lobby area and pool area very nice! breakfast was good

pool, location

the breakfast was pretty standard but good

very clean breakfast was so good

breakfast was okay

breakfast neat was super fatty sausage

the breakfast person was helpful and friendly. food and choices very good. very clean.

pet fee was to high.

the breakfast selection was wonderful. staff was very friendly and helpful also.

great breakfast and friendly staff and. clean rioms

we needed an early check in because of medical reasons and he helped us with no problems

was okay the breakfast it was okay it didn't have all the condiments for everything like usual but it was

clean, spacious. decent breakfast

staff and breakfast were excellent.

constantly had to visit the front desk for towels—they were not replenished regular by the pool or in our room

breakfast was great as well

the staff is always super nice. the breakfast is amazing. the noise level is minimal.

so we went downstairs and played a couple games in the lobby to get them tired the kids loved the pool as well and staff was amazing

i wasn't interested in the breakfast but everything else was good

loved the snacks, breakfast selection, pool table (our most used amenity

bonus that we could also use the gym privately with an appointment

amenities, although not used

very clean hotel/room. front staff very helpful/friendly. pool was clean.

would have preferred a room over looking the pool. very noisy with traffic.

they balcony view over the pool

i didn't get a chance to get any breakfast but i really enjoyed my stay

the complimentary breakfast was delicious! i loved the variety of food & drinks!

rooms were spotless, the grab and go breakfast was great and the staff was super friendly and helpful

the breakfast offerings were extremely poor in both variety and quality.

my kids enjoyed the indoor heated pool

laundry, a gym, a nice pool, and outdoor spaces for sports and relaxing

hotel was next to top golf and close to granscape area. also liked that they had a kitchen.

hotel was next to top golf and close to granscape area. also liked that they had a kitchen.

breakfast is excellent, the rooms are awesome, the ac/heat work really well

the evening snacks were good and breakfast had several choices

location. access to gym. cleanliness. quiet.

breakfast was good.

the location the kids enjoyed breakfast before leaving for school

breakfast was normal for a continental breakfast waffles, yogurt, cereal, toast, bagels, eggs,

employee front lobby restrooms nasty brown paper bag sack breakfast

loved the gym area! was not expecting it. lots of amenities and very helpful staff.

laundry room available with only one washer and one dryer

there is a laundry room, exercise room, computer availability

while the pool is clean and well-located, it is not very big.

no breakfast. no fruit. no coffee in the lobby pool closed gym closed

always a nice stay. they put me close to the pool this week and i really enjoyed it

, cleanliness, pool is awesome colored , and bed was comfy :) also loved the breakfast bar, it was clean hot and

bed, pool with grills, fast internet, big tv, handicap room is spacious.

no pet fee thats the only good thing about this place

my kids love the pool

breakfast was advertised and so was a pool and neither were provided

still says there’s a pool when there’s not one anymore, the room was right next to the entrance so all we heard was

some rooms don't come with a microwave, motel is outdated, thin blankets, pool closed.

no breakfast no pool access during covid

the pool was closed.

gym and pool were both clean and both were great for the

breakfast, pool, coffee, outdoor space, lobby area

breakfast was really good. beds and room was comfortable and clean.

clean, inviting and the breakfast was good. perfect place to stay for any occasion.

nice pool

no plates or cups or pots and pans. breakfast was horrible. muffin and coffee

breakfast

the burners in kitchen bed was comfortable staff was very nice

there was no detergent available in the laundry room

nice big rooms & the kitchen

windows cannot open, so room smells bad… but it has clean kitchen, washroom. comfortable room.

great breakfast.

breakfast time was chaos unless you go before 8 am

the kitchen sink had to be adjusted to full to turn on at all

breakfast and space in room for my family

price. kitchen

i liked the location - near to the hospital. and i liked the kitchenette.

i liked the gym too

the kitchen

it was super clean, and the hotel was super accommodating to my special requests (early check in

late check out was available . clean pool area ,

nice indoor pool

inside doors. plenty of parking. inside pool.

breakfast attended and front desk was helpful, also allow us for late checkout

area was so filthy there is mold in the laundry basket that is in the pool room

wanted to enjoy the pool but there were lots (25+) non guests in the pool are and most were children

hot tub was broken and full of stagnant water, pool was dirty, hallway smelled like vinyl

went to use the hot tub since the bath wasn’t what it was supposed to be, and the pool/hot tub was closed due to covid

like the fact we were able to get in the pool

pool area was clean, inviting & was great for all ages

the second room was very clean and a pool view. very nice

pool was beautiful and inviting; room was spacious; bed comfortable; a/c worked great; coffee hot

never had any breakfast or used the pool but i really liked the friendliness of the staff

laundry room and swimming pool

income and the clients would have greater comfort by not having to go out looking for a laundry to wash their clothes

pool and spa closed before dark

it was so close to many activities for the kids

my kids love the pool

the location was great and the courtyard was great for kids.

not many choices for breakfast (due to covid), so if it wasn't for covid restrictions it would have been better

no inside pool.

the pool didn't look too clean.

pool was not mantenance properly. also price didn't include breakfast.

this hotel does not offer a free breakfast like most others in the area

pool wasn't open

there was no breakfast

the breakfast wasn't extraordinary but the waffles were good

the international breakfast

breakfast was not available due to covid19.

the breakfast time could expand to 10:00. that would be excellent.

in the main office and you have a large selection of different foods that you can cook in tbe kitchen in the room

waffles at breakfast was the best part about this hotel, recommend two waffle irons on weekends.

really disappointed, we choose this hotel because we need big rooms and including breakfast, but when we arrive the staff they don’t care about the customers or they feelings

the location, a very posh neighbourhood and breakfast.

breakfast also sucked

front desk was rude & very adamant about paying a pet fee

did not like that it was false advertisement on they provided breakfast and did not

nothing. there was no contential breakfast.

room the space it was real spicy and the kitchen i was able to fix a little lunch over all the room was real nice the staff wasn't as well

carpet needs shampoo and the kitchen cabinets are old and the chipping wood particles

front desk was very friendly, the gym was pretty nice, we got got quiet interior room

has gymn,close to attraction places and the mall

bottom floor but this time we liked it there was a patio right out the back went straight to the pool

i enjoyed the pool and the room was comfortable. the staff was friendly.

my husband had to work part of the time but he was able to do so at the pool side and i was hanging out at the pool side, too

the pool is beautiful and there s laundry on site

all things worked in the gym

laundry room was small.

breakfast

was great, the pool was very clean and had towels ready

overall friendly and polite staff good location good breakfast and stylish breakfast room clean

pool closed early on the weekend

pool, great kitchen, friendly staff.

there was a kitchen station and a sink

the pool was beautiful

gym & pool but no hot tub/ spa/ or sauna

the bar and pool area also looked really nice, though we didn't take advantage of either

the bar was never open - but we understood as it was an ice storm and all :)

it was clean, modern, and the staff was excellent. the hotel bar was also very nice

pool, except temp of water was 100 degrees.

the pool was very dirty and full of leaves and debre

pool unusable

just the pool it needs to be clean.

(with 2 large heavy luggage) *pool was close no blow dryer, no hand soap, no ice

staff was very helpful when i called about early check in.

pool could have been skimmed, it was buggy, but clean otherwise

pool was great

quiet location. hot breakfast

good breakfast selection, comfortable bed, big screen tv, hot shower

have any, ask for a wake up call 3 am, it called at 4, was on the way out the door by then, parking was not lit as well as they said

wish that they had a heated pool or indoor pool

the noise and no indoor pool

with colleagues in the bar area and a number of the beers weren't available due to cooler not working

the beds seemed small for queen size, and the pool closed to early

pool was closed, we needed ice and checked floors 1-6 and found a working ice machine on floor

room service wasn t my favorite in take out containers, it seemed very informal for a very

in/check out was quick, rooms were clean, pool was easily accessible

the front desk about possibly getting a different room they gave me a key to a non-working mini bar which was absolutely filthy inside

food was excellent but needed more wait staff in the bar area

i also ordered room service on 1/14 in the evening and they accommodated my request for an omelette when it was

all was good. breakfast was great. friendly staff.

breakfast was good bacon was just right fruit was fresh eggs could have been better

everything , breakfast all room very clean and the people is very friendly

nice breakfast

the kids looked forward to the complimentary breakfast every morning too

clean and comfortable. great breakfast. clean pool. will stay again if i’m this area.

the breakfast was good

also bed was comfy, room was quite, & breakfast was good

clean rooms, good hot breakfast, convenient location. overall a very clean hotel.

super clean & nice poo/spa! kids loved it!

had a great pool

staff very friendly clean pool

the pool was clean

the pool was nice even for the kids. had good restaurants near by.

pool was cold even in 97° weather

it was clean, quiet the breakfast... it was superior

i appreciated the updated hallways & on site laundry and a decent gym

i appreciated the updated hallways & on site laundry and a decent gym

the pool could be bigger

came for the spa tub. it was nice.

the pool is direct next to the parking area. it would be nice to separate the view with plants.

the pool could be bigger.

hated the pool being closed

breakfast was very good.

love that they have a pool and gym but did not experience using either on this trip

breakfast could use some tlc

staff was friendly and clean facility, with great breakfast

we needed, the room was clean, and there were 2 tv’s which made my life easier with the kids

please remove this hotel from the list of hotels with gym. their gym is very poor.

the pool is way to small for that amount of guests

breakfast and not early enough on weekends

the equipment in the gym could have been better

parking lot had a lot of potholes. common areas were very hot.

was beautiful, it smelled great, staff was friendly, prime location, great value for the price, pool was clean, under tree parking so the car was not too hot, great coffee and breakfast

so much, probably other sides of the building parking lot could be a little brighter at night

paid wifi. breakfast starts at 7am which is too late for business travel.

partner told me the heated pool was too cold to use, but gym and hot tub were good.

having breakfast

expensive. pool area closes at 10pm. at this price wifi and breakfast should be included.

property, wonderful staff, pool and amenities

the bar prices be normal and not 5 dollars more than other places.

we did a room service order for breakfast and the order came wrong

no room service and starbucks was closed. no free wifi in room

bar in lobby

30 am) opening of the pool and fitness center, and early

my kids enjoyed the pool

we end up letting our kids sleep with us

no bar or breakfast which i pray soon it will open over all they need to make sure any group kids be well maintain by adults our last night was so damn noisy and kids was wild

the chef so amazing and the bar staff extremely attentive

gym great and. dry clean, included breakfast excellent

that there were two peloton bikes in the gym

beautiful pool and outdoor area

pool area was really good, as well as bar at the lobby

have gym, pool, laundry room can used for dollars

didn't have sausage or biscuits they need more of a better variety for breakfast and hot

have gym, pool, laundry room can used for dollars

my kids and i got bites by something. possibly bed bugs.

the breakfast was really good

pool hours, i think it should open earlier, especially on the weekend

us was also very polite and friendly, both in the front desk as well as the one working in the breakfast serving area

the room was clean. bed was comfortable. amenities were great, hot breakfast and pool.

the breakfast and the clerk that checked us in.

great breakfast, friendly staff

there was no ice on our floor, i had to walk down to the bar to get ice

no bar or restaurant. it was closed for renovation. no pool or fitness center.

just upgrade not complete for our stay and we missed room service

had to ask for pool towels...but there were several girl aau teams there. so we understood

needs more parking around the hotel but that s it.

truck parking

parking was right in front of the room i requested was downstairs also close to the office

parking lot had lots of space

spa didn t work in the king suite

spa bath was really nice and exceeded my expectations

pool was too hot

the available breakfast buffet was overpriced, but food was acceptable

safe dep boxes in rooms breakfast hoursv

no complimentary coffee bar in lobby

parking was confusing a lot of wasted space not understand signs afraid to park for fear of being

breakfast was great and the kids enjoyed the pool area

pool was nice

area was good and the breakfast served was good

breakfast is adequate. staff are very accommodating and friendly.

the beds were very comfortable and the pool area was nice

breakfast was not great

honestly, staff was great, place was well kept, great pool/gym

the bar was always full but the bar tenders still made us feel like we were the only ones there

course setting, nearby restaurants and bars, great facilities (gym, pool etc) and large comfortable rooms

nice sized room, and the pool and recreation area was a huge hit with the kids.

checking out the pool area, i noticed a special chair available for those who have mobility issues

that clean, didn't like how breakfast wasn't included in cost, hotel smelled horrible, gym was dirty and smelled

gym stunk

location, comfortable bed, and great breakfast

pool was closed

love the full kitchen and very comfy bed

breakfast but they have a great free laundry area, great staff and extremely good location close to resturants and quiet at night

it had amenities such as gym, laundry machine and great helpful staff

room was nice size, wasn’t noisy, bed was comfortable, had a little kitchen with utensils, microwave fridge freezer etc

property has everything , gym, store, laundry, it is fantastic

no covered access to covered parking, elevators smelled like a gym.

pool was a bit small.

went swimming at the hotel pool at 6:30am, and it was obvious that the area had not been picked up from the night before

rooms the bar and the restaurant and plenty space to relax around the bar area

was in good location near bars and restaurants

very clean rooms, comfortable beds, hot breakfast, friendly helpful staff, nice large rooms!

the pool doesn't open until 10am.

breakfast, quite, clean

clean, breakfast was fully stocked, pool was clean and easily accessible.

we requested a quiet room and late check out, and both were perfect

no breakfast

it was in a decent location. bar was available, customer service was awesome.

cleanliness and the pool were my favorite details and the proximity to food and walmart

the gym was nice and loddy was nice

in fact, water dispenser in the gym does not have warm water

had missed a day or two with cleaning the room and taking care of the pool area (no towels)

nice clean room, good facilities and good breakfast in the morning

staff office., breakfast ud83dudc4d great and cleanliness of our room

typical american style breakfast; not much more to say.

in door pool

werent providing room service

pool area is nice

other then that, no food, no drinks, no maid service, no room service

the staff was amazing the room was very spacious. breakfast was wonderful.

free wifi could have been better

the free breakfast was tasty and had some great

the staff was so friendly! everything was very clean and breakfast was a great plus!!

the eggs at breakfast weren't so good

the rooms were tidy, breakfast was available, and even the other guest were friendly with a smile

wish they would fix the pool and start doing a regular breakfast again.

complimentary breakfast was delicious and it was peaceful environment.

pool was closed in the middle of june

we needed the kitchen it was great

continental breakfast was very good and the staff never ran out of any breakfast item

we couldn’t use the pool or the gym

the facility has an indoor pool with a hot tub

he said they had no extra towels no covers for pull out because housekeeping didn’t finish laundry and everything was dirty had to change room 3 times the first one had used toilet paper

room, bed was great, 5 pillows on one bed, great breakfast bar, rich coffee, indoor heated pool, strong shower, very contemporary furnishings not usually found in non 5 star hotels

comfy bed, good breakfast variety, cute indoor pool, convenient location.

the pool and spa were perfect

the breakfast was wonderful and plentiful. the swimming pool was private and nice

the breakfast was great and had a wide variety of food choices

didn't get to enjoy breakfast. we left for the airport before breakfast.

pool was small

then you had people in the parking lot blasting music all night but no complaints there so humm

kitchen amenities

breakfast was delicious and plentiful

enjoyed having 2 separate bedrooms bathrooms as well as a full kitchen

it was very nice, nice staff, and great breakfast and social hour.

the room was clean. breakfast was great. the staff was exceptional.

my family and i check the breakfast bar and it wasn't what i would pay

it was nice having the bar open too

cleanliness.. pool and outside areas

we had 6 rooms for a family reunion and the lobby, breakfast area and pool were a great place to gather and talk

the staff was great. there was a nice pool area and outside sitting area.

the front desk clerk and the room and the breakfast.

in suite kitchen, provided toiletries.

the room was very spacious and i loved the fact it had an operable kitchenette

clean, love the kitchen, good tv

location. breakfast. staff. space in room. free laundry!

one at the pool (although it was not allowed) and two were running around in the floors and i don‘t get that

hate that we couldn’t enjoy the warm breakfast

wonderful fresh breakfast that i was not expecting

the room was spacious and clean. the breakfast was great, there was a lot to choose from.

staff -very clean -pool was nice with very long opening hours -good breakfast -netflix on

it's nice to have 2 pillows per person, but they were so thin that we borrowed our kids' extra pillows, so we weren't so flat

basketball court and pool and outdoor area

the friendly staff, the location is wonderful, and my kids always enjoy the indoor pool!

the ladies on the kitchen stood and looked around while they really just stood there and chatted

they have a great breakfast bar, the pool and jacuzzi was great

the staff were attentive and efficient -with a smile on their face:-) their brunch breakfast leaves nothing to be desired, it is freshly made and replenished as needed - the kitchen

breakfast was great

spacious rooms and full kitchens . the kids loved the basketball court

my kids particularly enjoyed the basketball court

pretty much everything. the rooms the breakfast. the privacy.

wifi is a bit slow and weak my room had a smoke detector with a light that blinks and lights up the

didn’t realize that the pictures we saw online were of the plano location so our kids were disappointed about the tiny indoor pool

rooms full of light, cleanliness, onsite pool, friendly staff

everything was great wish i did the room with the kitchen so we could have had a bigger room.

and tidy and rooms were big and easy free parking

it was clean loved the gym and fireplace staffs were polite and professional

nice contemporary designer rooms too, exceptionally clean and exceptionally friendly check in and bar staff

great staff beautiful room good breakfast

breakfast was so so

the pool was excellent, and the gym was great

no free breakfast, not alot of tv channels and no wifi given.

no refrigerator or microwave in room. if you have kids you cannot keep cold snacks/drinks.

we were there for a soccer tournament, and they were pretty lenient on letting kids run around in the halls, etc

pool needed to be cleaned, sheet for the sofa bed one of them had blood soaked in it!!!!

i liked the comfort of the bed linen and clean fitness center.

whilst the gym was well appointed, my colleague and i both though it was odd how you had small circular

great place to stay convenient ev charging

outdoor seating near the pool, dining and drinks at the bar were wonderful, and the location was great as there were great restaurants nearby within

the bar area and pool table were nice and we enjoyed hanging out there for the evening

outdoor seating near the pool, dining and drinks at the bar were wonderful, and the location was great as there were great

the pool was dirty

brandee( made me a wonderful non alcoholic beverage) from the bar as well as two front desk receptionist male and female employees; forget their names at the

breakfast was good

one of my customers they have a great tasting breakfast you ever tasted they're quiet they have a bar i would not send a customer anywhere

very clean good breakfast

pool was nice and room service was awesome people serving where very polite

the kids loved that it was attached to the mall.

this was very difficult for a family with kids

- we didn t get a double room, which is what we booked on kayak; however, because we had kids it wasn t a problem to have them sleep on the floor

they do their room service menu through the 2nd floor restaurant so there is a better in room dining menu than

the hotel was clean, the staff were friendly, there were laundry facilities there was an outdoor pool and it was next to a mall

to the mall, nice multilevel pool good for toddlers, access to streaming services, already made coffee, breakfast, good quality

the rooms were so clean and all the kitchen stuff is provided

was surprised that they had a hot breakfast

friendly staff. location, parking. pool area.

pool outside.

the pool table was a great touch since i was traveling with my 7 year old son

there was a soccer league game in town and kids were everywhere and the staff were tripping over themselves trying to make things as great as

seating in pool area would be nice, lots of cigarettes all over and in pool, no waffle maker for breakfast,

i took my kids to kids zania and it was right behind the hotel

there was no breakfast

no breakfast options

no breakfast as advertised, workout room was not usable due to renovations

was no breakfast my boyfriend coffee had a roach in it that place is filthy you all need to be shut down

when i booked the hotel it said they served breakfast

there is so much hidden cost to stay here. paid parking, room service

a lot of families staying so the pool was crowded. but not a big deal

i loved the shuttle bus access, made going around places alot easier

the location and it had a gym and a eating place

uit-infused) water in the lobby

very clean, great pool, wonderful location

good location, gym

for 2 days and room wasn't cleaned, no fresh replacement of towels, also a bunch of kids in the hallways kept us up all

the hotel it was super convenient to walk to the galleria weather permitted and we also loved the gym and pool

gym was nice

great tv, swimming pool, cute kitchenette, large shower and comfy bed

the room was bigger than expected. loved the kitchen and layout. the pool was cute too.

the lobby bar was a standout, located in the modern, light, and spacious ground floor, perfect for working,

the gym was better than most other places i've stayed

pool area, workout facility

the pool is great

globs of hair floating in the pool

roaches, burned blankets, dirty towels, dirty pool.

got an early check in, about 30 minutes early

i chose this motel because i could have my pets in the room with me for no additional charge

a cupcake wrapper from previous guest hidden by the nightstand and a used bar of soap still in the shower

the kids & the grown-ups were all very impressed

the room service need to improve, does not replace extra coffee cups.

i like the room size and pool and small gym and provides breakfast

stayed 2 nights an no room service between nights to tidy up the room or remove dirty towels