lovely place with huge rooms, very clean, good breakfast available and indoor and outdoor pool.

outdoor pool was lovely too

comfy beds, huge convenient room, great breakfast, nice pool and jacuzzi

clean, welcoming staff, very spacious and comfortable bed, great breakfast and nice sauna

spacious room overlooking the ocean

amazing view, nice place, well equiped kitchen, proximity of beach and bar…

we recently spent four nights in one of the rooms without a kitchen, we had a very spacious twin room with a sea facing balcony which was fab

com, know that if you book a room it does not have access to a communal kitchen

lounge in kitchen dated - preferred to sit outside on verandah

everything was very well thought out, great to have a kitchen and washer

comfortable room, car parking in basement. good location.

we were lucky to stay on the top floor, next to the indoor gym and with an excellent view overlooking the pico mountain

rooms were located over the parking garage door

secure parking

excellent location in faial. free underground parking. helpful staff.

the staff. the breakfast. the wellbeing center. and the location.

the staff was very helpful and knowledgeable as well, breakfast was ample and fresh, parking included

very good room, bathroom, location, view, breakfast, staff

seemed to be no surveillance on the usage of the pool and gym

the gym needed repairs though and some ventilation

it included a european breakfast that was better than expected

the breakfast was quite rich and the staff is very helpful

breakfast was good

location in the center next to the marina => nice sea view with mount piko in the back, nice breakfast => much better than ** => i would rate it *** (3

calm down and in this hotels is really clean and you don't have too much noise and then you have breakfast in the morning and it's really cheap and people are really nice and good

breakfast and the location staff very good and tried to help

close to town, included breakfast.

however the whole place is definitely in need for a fundamental refresh, and breakfast is not really up to

i am not sure if the breakfast is worth it

even with breakfast included

very helpful staff, great breakfast , lovely view over pico and the city horta.fast wifi.

free parking

there a parking place to park for free

friendly staff, beautiful view at pico nad sea, easy to walk in downtown, very good breakfast.

it has a small parking spot next to the entrance

my adult kids loved the pannie maker

the cleanliness, the restaurant, the breakfast, the nature

restaurant served lovely local dishes for dinner & a good breakfast - the staff were great the location on the side of a cliff was fabulous - could hear the

of the atlantic ocean, available swimming area, bird watching spot, infra-red sauna, swimming pool, close to a hiking trail

pool area was not expected

beautiful terrace for dinner and breakfast

hotel has a wonderful green area, great for kids to have fun

also staff was very polite and professional, it is possible to spend whole day on spa and pool, has a cafetaria where it is possible to buy things

choice at breakfast,excellent coffee machine

hotel has a wonderful green area, great for kids to have fun

unfortunately spa was closed due to covid restrictions so had no chance to experience it

breakfast is really nice and they have a great selection of teas

our room was fantastic - contemporary, with huge windows leading to a balcony adjacent the pool and gardens

breakfast was nice and quite complete

very nice breakfast

breakfast was correct but didn't match the high quality of the rest of the facilities

loved the hotels own vinyard in the middle of the town, but an indoor spa would have been a great addition

stunning historic hotel with a combination of treats you could not find anywhere else - hillside pool and terraced vineyards, beautiful historic building, riverside views and postcard vistas of

the bar food was overpriced.

comfortable bed and excellent quality towels both for room and pool

hotel with a good breakfast and a michelin star restaurant

the breakfast at the cafe lailai is the cherry on top of the cake, delicious food with an incredible

great room with balcony. and great breakfast

eating breakfast in the cafe across the road was a lovely start to the day

the complementary breakfast is in a super cute cafe and overly generous portion of food

the included breakfast was great

very short drive to the water park 7/8 kms away

breakfast excellent as always

breakfast was really good, everything was fresh

friendly, helpful staff and great breakfast

the location was perfect for me. two minutes from the bus station. breakfast was basic but good.

once we arrived we were greeted with wine and cheese and the breakfast was also wonderful

there is a pool on site which we did not use due to the weather

breakfast was delicious… louisa the owner and host was gracious, and took care of all we needed

host who is taking care of people like as if they are her own kids

best breakfast that we had on our 21 days trip throughout portugal