a little run down in the outside. pool could be upgraded

pool closed. no breakfast. unusual cleaning chemical smells.

no heated pool.

staff was great,pool was nice and clean. area was quiet and convenient for our activities.

pool was closed & no daily towels change out

and parking layout

room did smell a little musty, like damp basement but it has carpet and a pool so i believe that's all it was

location great breakfast could be better $10 a day pet fee

i only saw 2 handicapped parking spots

night i arrived there was a hunk of curbing in the parking lot which i didn't see in the dark and i ran over it which caused dammage to my vehicle

well equipped kitchen area

nice kitchen area

the kitchen in the room was cool, and the room was very nice and comfortable

it was also nice to have a full kitchen

the kitchen was well-equipped, the staff were great, and because they weren't too busy, the manager

no breakfast.

amazing breakfast

and when we called they no longer offered breakfast( the whole reason i booked with them) and the pool was closed

the breakfast was a welcome bonus as we didn't realise that it was included

we didn’t have breakfast.

parking right outside my door

the room, lack of parking next to our room, the bed, the 70's look of the room.

outdated it looked like a run-down crack motel there was a other guest partying all night in the parking lot shouting and cussing at each other could not get any rest dead bugs in the corner the

it had a very well lit parking lot.

i needed laundry detergent and the gal at that desk had small bags for $1

kids (and adults) loved the pool

it was hard for the kids to fall asleep

the pool and outdoor amenities. the staff.

too late in season ,not enough snow , but it was a day to get grand kids one last day in the

shower pressure, bar next door very loud, room needs updated , toilet had stains

they have a great little bar in the parking lot that was great when we got in from the race

there's a locals bar next door

thought the breakfast was lacking

pool was nice and refreshing

the pool was so nice and refreshing

breakfast was great our stay was wonderful.

the pool was being fixed so no swimming.

pool was out of

pool clean rooms

pool was being repaired so ,that changed our plans that we had for the evening.

the pool was clean and cool

really nice pool.

the pricing is right, the next door restaurant along with the rooftop bar and lounge; you will not be disappointed with a stay at this location

no beer on tap at the bar but they said it will be there soon

bar employees seemed overwhelmed with 4 people at the bar with only 3 of them

rooftop bar was great and the room was very comfortable perfect for a nice relaxing night after a long

the rooftop bar had amazing views

wish we could hff ace made it to the roof top bar and restuarant

rooftop bar was nice but with a little more attention to detail could be so much more.

there is a rooftop bar and and a great bbq restaurant attached

cannot wait until roof top bar is open and the spa comes online

the bar tenders were top shelf

called for an early check in for about an hour prior to check in time and was told we could check in as early as

i needed an early check in and there was no problem with them making it happen

truck parking in the lot was convenient. room was decent.

i traveled with 2 dogs and the was not additional pet fee

room service was great

desk and wifi

everything was exceptional from my room to the bar and restaurant

the room was well apointed with nice furniture, comfy bed, room service great and guest services went out of their way to help me find the waterfalls and

room service was very prompt with our breakfast

the location is great, and the burger bar is a great restaurant.

the pool area needs a little updating honestly.

comfy beds and cleanliness, and pool.

having room service menu was cool

bar was nice and had local beers

breakfast, location

00 deposit for 1 night i had arrived at 10:30 pmand left at 10 34 am i didn't receive breakfast that i had paid for because they stopped breakfast at 9 am it is still upsetting that

loved the breakfast the only thing was it would have been nice to have a microwave to heat dogunts or muffins

everything was great + their free breakfast station clean, stocked and

i left before breakfast time but am sure it was great. very clean facilities!

good breakfast

breakfast was ok.location was good.

the free breakfast wasn't good

didn't like that there wasn't a hot breakfast just cereal and oatmeal you fix yourself and frozen biscuits and sausage that you heat up

nice to be at a place that still aeves breakfast

location, wonderful staff, loved the pool (not crowded and very comfortable temperature), breakfast was simple but good

its a good place. with good breakfast

clean room, good location,great breakfast.

openness, and the pool

fitness room key lock did not work

horrible vibration noise was below us and could feel the beds vibrate

they allowed us to have late check out at noon without any problems, and all of the staff were very pleasant

laundry facility

everything was good clean one drop back there was no free breakfast

location, gymn, and staff.

the staff was very friendly location to casino

kroger and bristol casino are close by

it's close to the casino. and charlie, the lady who checked us in and out was great!!

good location, near gas stations, fast food and the hard rock casino

it had a decent coin laundry area, but i really didn't use it.

good breakfast

having the separate kitchen and living area is a huge bonus

the breakfast was great

breakfast was awesome, pool felt great, employees were all so nice.

laundry room machines out of order

at the front desk was great at overriding the pet fee as i told them when booking i was traveling with my dog which was noted

a laundry room and i understand the breakfast issue where they are remodeling

“continental breakfast” was disappointing

limited selection of breakfast.

would have preferred a better breakfast selection

to call authorities before it magically appeared and was told it was mixed in with bedding in laundry room

motorcycle parking

restaurant and bar could have been open more hours

parking

the restaurant was open for breakfast/lunch/dinner, limited menu of course, even room service

have to pass through bar to get to pool, ac unit was very loud

very pricey

also we were woken up by room service staff around 9:00 am to clean our room

dinner food in dining room was pretty good but the room service breakfast was an hour later than advised

you can only access the pool through the bar/bistro area; none of the side doors are accessible, even with your key card

lack of complimentary breakfast

that there was a restaurant and a bar on site.

loved the bar and food they served

very nice pool and very clean rooms.

no complementary breakfast

breakfast is awesome

we got to use the pool and everyone was so nice

they should keep the door to the laundry closed as it can be seen when you check in

i appreciated the small fitness center (stationary bike, treadmill, and standing weight machine)

we definitely appreciated the breakfast to get us started in the am

restaurants were not open during our stay, and the pool hours need to be 24 hours a day, like the casino

the atmosphere of the hard rock casino was awesome

casino is small but fun

families to dine havingtowalk around the back of the hotel in the dark did not feel safe, and the room service was limited items

casino non-smoking and smoking options, plenty of food to choose from with appropriate pricing

parking and location

enough parking, very clean, smoke free hotel

tricky door lock

parking lot should have video cameras

was on 3rd fl)

pet fee. elevator.

no pet fee

i like the location of the hotel and the fact that pets were allowed with no pet fee.

no. they could supply a plastic laundry bag and a little bottle of shampoo.

the price was low (about $75) and no pet fee

definitely want to come again when pool and fitness room is open

pool needed maintenance more often

due to covid, breakfast and pool were not up to their normal level and unavailable but that’s not the hotel’s fault,

pool

the ac was great, nice pool area. very quiet. clean room. staff was very friendly.

gym is well equipped

breakfast was great..after nice variety...couldn't ask for a better location

was not informed breakfast times changed from 6-10 to 6-9 during week days.

very friendly staff, modern hotel, gym. great breakfast

breakfast was good and the location was perfect for my needs

great fitness room

did not do breakfast, but room was excellent

breakfast in a bag.

was great huge clean bed was awesome no slouch :) however for the price there should have been a breakfast since it was advertised hot breakfast there should have been something but there was

had to walk thru the laundry area just to get to my room on the opposite side or walk far around the back, dirty,

we found the hotel to be really clean, the staff was very helpful and courteous, and the breakfast was absolutely perfect and what would be expected for a hotel

pool is very small and very shallow

beautifully decorated hotel in a convenient location. indoor pool is a great plus!

spacious rooms, nice pool and exercise room

great location comfortable room. great breakfast selections

clean coffee available all hours breakfast included nice staff nice bathroom pool and fitness

tough to get to entrance, pool closed. but all else was awsome

did not have the breakfast so i cannot comment on that

the staff was nice and friendly. the breakfast was good. hotel was in good location.

great breakfast pool was nice

comfortable value- based accommodations with gym and pool.

wish the gym was open but it was no ones fault due to covid

no pool and gym closed

pet fee was very reasonable and they didn't charge or surprise us with the ridiculous $100 cash

the breakfast was phenomenal with lots of variety

rooms are very spacious and it’s nice with small children to have a kitchen area.

staff was exceptional. very clean and lovely gym area

breakfast buffet, pool, and room was amazing

rooms are huge kitchenette is really nice

cleanliness, coffee, breakfast

were clean bed was comfortable the extra bonus of complementary breakfast had a nice selection of different foods hot and

bed was very comfortable and loved the pool!!!!

free breakfast was offered

breakfast was hot, beds were very comfortable.

very small pool

the pool area and fire pit surrounded by the mountains was breathtaking

coffee bar was not completely re-stocked each day of my 2 day stay

fitness center was nice

bar wasn't open on the weekend

perhaps a better selection for breakfast as it was the same every morning ,but very good

breakfast was hot and great

the pool and they had a small gym. i was within walking distance to stores.

friendly staff, laundry facilities, convenient location

helpful, clean rooms and property, delicious hot breakfast, excellent service will be staying again definitely

the kids loved the pool

could have been cleaner however they had a child softball tournament and the pool was filled with kids

hotel was plenty spacious, the beds were super comfortable, the room is very clean, the breakfast was very good for a continental breakfast, and the staff was extremely friendly

the kids enjoyed the pool and the hot tub.

pool is small and indoors which makes it really hot and sticky in there watching your kids play

excellent area and close to friends staying in down river rv park

we enjoyed breakfast two mornings in the embers restaurant and both the service and food were comforting and

the bar and breakfast were great

breakfast and dinner were fine

wait staff in restaurant and bar was awesome

the breakfast was delicious and convenient

the indoor pool is relaxing, well ventilated and helps refresh your perspective

breakfast, room was perfectly clean and attractive, great pool and gym, grounds were natural and relaxing to walk through

staff was great, easy check-in, rooms were clean and roomy, pool was a plus for the kids, and the breakfast was amazing

bed comfortable,bathroom tub nicer,gym,front desk nice especially the young girl when we checked in

pool and gym are wonderful

view and specified not on the 1st floor and you see the lake but with a pretty large view of the parking lot, 2nd and 3rd floor might be slightly better, but 2nd floor rooms have not been updated

the cozy ambiance you would expect, no noise insulation, lake view i paid for is ruined by the parking lot

room we got was overlooking the parking lot eventhough at the desk they said you would have a nice view with mountains

good location for surrounding activities. helpful staff. pool was nice.

rooms look out at parking lots

it was nice to have a full kitchen available in our suite

the living room had comfortable furniture and there was a decent coffee maker in the kitchen

friendly staff and very accommodating to our early check in

killed a full grown roach and 4 smaller roaches at midnight on the kitchen countertop.

in the kitchen and there were plates in the cupboard that were greasy and a little dirty

room the spa tub was a letdown

no view and spa tub was weak!

was really comfy the spa tub was amazing and the room was beautiful

love the spa tub

room was very clean and spacious

very nice kitchen area in this suite as well

remodel room have curtains in kitchen. we pai over 200.00 for a night and the room was $80 room

it was the perfect little spot with a mini kitchen and flat screen tv - cozy

were cobwebs on the ceiling and ants in the kitchenette

kitchen staff seemed a little frazzled as they ran the front desk as well