swimming pool was clean & welcoming after a long day’s hike

the pool was in awful shape

pool and patio was under construction , waterfall on the other pool was off must of the time .

our room was huge and included a little kitchen and a private bathroom

the kitchen supplies are basic, the oxxo close by is overpriced, so bring your stuff

free parking

older building, very basic kitchen and bathroom.

event in pv later in the week so i wanted something quiet, clean, remote, and relaxing with a kitchen

from kids running wild until late into the night was pretty bad

massive mexican party of teenagers and the noisy mexican kids screaming in the pool

small bar fridge and 2 burner stove

wifi was very weak in our room but worked fine outside on the patio

clean. great pool. close to beach

instructors were amazing breakfast buffet was great, choice and juice of the day yummy lovely

is magical, ambience relaxed, staff attentive, yoga studio & resident teachers superbe, spa therapists very talented

the accommodations are steps away from a swimming beach, and there is a clean blue swimming pool on site

spotty wifi, almost no cellular connection

spa options are available too, we had massages luz who knows how to knead those knots to a state of

there is a small pool that was just enough to cool off during the day and have a warm swim in the evenings

a la carte restaurants, food was very good, staff was super friendly, and the equinox pool and bar just for adults was a mega plus, since we don't have kids and we were able to enjoy in a

room service was not a thing

breakfast was amazing!!

the pool was fantastic and so was the beach

alfredo in the lobby bar makes the best margaritas

service, beautiful hotel and roof top pool

the infinity pool views are unmatched and you get access to so many different pools/facilities

they offered a 15% discount if we sat through a breakfast presentation

we loved everything about the hotel the food, environment, pools, customer service, etc

it is all you eat between breakfast abd dinner

eakfast spot) is very friendly and gave us excellent service

the gym had enough equipment where you could be spaced out from other guests

night programs were wonderful, especially the mexican night and bar entertainers at night

we were delighted to find that it meant no kids menus and actual delicious food, fun games and activities like water aerobics at the pool, and

very polite, friendly and helpful especially julio

a restaurant at the hotel in case we didn’t want to cook, along with spa, gym and, swimming pool

they have private beach as well which is like ocean connected to swimming pool where you can snorkle or enjoy waves with family

also, i wish they would have cleaned the bird poop off the chairs at the pool and on our patio more often

- interesting activities during the day (water gymnastics and yoga, volleyball in pool, bingo, music trivia, etc)

- there are no changing rooms next to the pool

they need activity for the kids like face painting or making some balloons or other activities

didn’t allow us to order from the breakfast menu for the breakfast included package

every resort these days, people get up at 4:00 in the morning and save chairs around the pool

comfortable, the staff were friendly and helpful, and the beach was private and protected so the kids could safely play in the water

the food for breakfast was good; as was dinner

pool

didn't like that i thought it was an adults only resort but there were kids there

the gym was 24hrs, the spa was amazing

great gym, a variety of restaurants and good selection of drinks of high quality

m) they closed the beach bars up

pool was in the shade

no internet in the rooms, only pool area and reception

pool was very small so we didn’t have a chance to use it as it was often busy with families

the waves are so calm that it’s basically a swimming pool

the view, the climate pool, the staff very professional

the rooms are nice, and pool area is divine

had the hotel for ourselves, we could enjoy the pool and jacuzzi to the fullest and had the staff's full attention

they had to empty and make repairs to the pool while we were staying there…

incredible views from any room and the infinity pool is beautiful

rooftop pool is just spectacular

staff & customer service (above & beyond), quiet & relaxing, stunning rooftop views, amazing gym

i also wanted a massage with a male masseuse in the spa and the concierge told me to check through the lobby

loved the rooms and the rooftop pool. the food was great as well

absolutely gorgeous lobby, gym, two infinity pools, and the lounge chairs were great

room and wifi very good

loved the new section with the pool top, bar/restaurant

great room service

the sky bar and gym facilities were fantastic location is convenient for the old town and bars and restaurants

room was missing a room service menu so i had to keep calling and asking what they had

we had an early check in

the swimming pool felt great ,, the place is just beautiful ,,,

fernando at the roof top bar was excellent

shows on the rooftop bar were great

we got a room overlooking the courtyard pool

no remotes provided the first night including a/c, tv or safety deposit no instructions on where pool or any other amenities no water or dish soap or paper towels in kitchen just had a really

-a holiday and only security guy to give me key but didn’t know about anything else-no remotes, pool towels, internet info

the pool was so tiny and similar to a baby pool

no amenities at hotel but pool

too many kids

they have opened the bar by the beach with swing chairs and have made a wooden boat for the kids on the beach

restaurant, bar, pool all close early with no option for room service

inkdand menu) and the breakfast buffet.

no wifi at all in the rooms

it even included laundry detergent

great location close to the beach and restaurants. rooftop pool with a view of banderas bay.

fully equipped kitchen with dishes and cookware

laundry facilities in the room were great. i loved the rooftop pool.

very clean and modern. great bed and shower and kitchen. small but nice pool on the roof.

i can t say enough about all of the staff - the kitchen and bar staff are extraordinary, the receptionist who we dealt with for all of needs, the

kitchen was beautiful and had plenty of space to stock provisions, but had absolutely no essentials

kitchen was well equipped with quality items

pool area was outstanding, the room was perfect and room service was outstanding

unfortunately, we got put next to a family with kids who watched tv on blast, yelled, screamed and whistled til 1am

there was no microwave. they should provide kitchen towels.

inhad a full kitchen, king bed, spacious master bathroom, dining room table, comfortable sofa, and second half

location quiet comfortable and pool

our room was large with a well equipped kitchen, large living area and separate bedroom with a balcony

few more kitchen supplies, like a teakettle, tray, cheese grater, or toaster oven would be good for longer

the rooftop spa and area and view is very nice

hotel stayed a family of five with three kids very safe and comfortable

hotel and two pools, second floor guest only rooftop pool open to public

bar / lounge staff do not go out of their way to help you

rooftop pool amazing

in, the adorable and kind staff, the hotel aesthetics and attention to detail, the rooms, and the pool area - this hotel is luxurious

the lobby restaurant had a solid menu and room service

adult pool no kids and security to rooms was great

the food is good but i found a hair in my breakfast

didn't like kids in the adult pool.

we ate at the restaurant buffet for breakfast and dinner

nice to have freshly cooked eggs at breakfast, but lacking in cold meats & cheeses at breakfast, lunch & dinner

great value for location. clean. quiet. nice rooftop pool. staff was super helpful and friendly.

a great little rooftop pool and bar with a wonderful breeze and great view

the room, the view from the roof and the fact is adults only

- everything from checking in, to the morning coffee, to the maid service, to the rooftop bar was pleasant

the pool and the rooftop bar were incredible

before you had more staff on the beach would like bar out side to be open for one more hour

breakfast was great and the hotel is located in a great location.

the bar 2 x 1 was really good

bar prices were competitive with the neighborhood so no need to go offsite

beach access with chairs, towels and bar service

provided beach towels to be able to use at the pool or on the beach

property is small and for adults only

location, cleanliness, everything worker well, staff very helpful, pool area is a haven of calm

breakfast was not included but we were offered complimentary coffee and delicious pastry from the

there was always a chair available at the pool

nice room and friendly staff; very nice pool area for gay parties

mbbells and machines), albeit old

more pool activities. make the courtesy car available till 9 pm or later

24 hour gym access, several pools, nice on-site restaurant

beautiful facility, pool, and room

overbearing with none locals, let mexican families check in at 7 am, screaming kids in pool throwing balls at our windows, when pool does not open till 10am and check in is at

breakfast was awesome lots to choose from

the breakfast buffet was excellent with a variety of different choices each day.

overbearing with none locals, let mexican families check in at 7 am, screaming kids in pool throwing balls at our windows, when pool does not open till 10am and check in is at

the pool is small but perfect warm and refreshing

very nice pool

rooms are basic (we had a 2bed w kitchenette) but have everything you need to make very basic meals

suite was otherwise very comfortable, with great views, a nice balcony, spacious kitchenette, lots of windows

kids running up and down hall

rooftop pool and across the street from saturday market

awesome garden. nice staff. nice pool. excellent location.

staff is super helpful & able to assist if you need to book a tour of day trip activities pool & courtyard bring guests together & it's a great value as

beautiful patio for morning coffee and nice pool area

i did not use the pool

atmosphere, decorated in the mexican style with a nice courtyard, pool and shared kitchen

wifi was weak

strong wifi, great light, and really comfortable layout

wifi was very variable and mostly poor.

location, very quite, great restaurants close, laundry service just around the corner

the rooftop is beautiful and includes several seating areas and loungers, one large pool and a dipping pool, we loved it

and is so nice to see the locals swim with their children in the pool

coffee in the morning, full kitchenette, ac, clean pool.

pool area and staff

pool, courteous staff, price,

have air conditioning or an elevator butt i'm much more excited to have a balcony and a swimming pool

great staff, excellent pool!

location was very central, staff were helpful, room was spacious and rooftop pool great addition

great swimming pool

we love the property the pool the location

& for the hospitality in watching bags & allowing us to spend a good deal of the afternoon at the pool after checking out

pool was very accessible, and whenever the kids went to play, they weren't scolded

wifi don t really work in the corner rooms with balcony

pool location staff mexican culture

signal on the wifi faded from time to time

the rooftop pool and sitting area is beautiful and the restaurant near the pool serves excellent food at a

eat with kids), breakfast was included, had air con and a

morning breakfast on the rooftop with monica is also great and offers eggs cooked to order, some local stew

the breakfast was a mix of traditional and mexican food -very good.

only real complaint is that neither my phone or laptop would connect to their wifi due to weak security, and my phone couldn t pick up cellular from my room

the gym is limited but if you need help with the machine, just ask

they allowed early check in

will definitely return if i am in need of reliable wifi while in puerto vallarta

very friendly staff. good facilities and wifi. quiet. good central location..

near a rooftop bar which is why its very noisy and they only stop the loud music pass 2am in the morning plus its

the kitchen is fully operational

one more thing, the pool was fantastic

location and quaintness of the hotel. we also loved the roof top pool at the sister property.

staff was exceptional. breakfast was great and the pool area was clean and quiet

the hotel is incredibly beautiful—lovely art work in every corner, serene surroundings, nice pool, etc etc

the tile around the pool could use some tlc.

wifi signal is weak up in room. booster?

food and bar service comfy bed. loation

location was excellent and it had a bar and restaurant on site available late hours

the wifi was average, not fast enough and the restaurant was closed

the kitchenette could have been stocked with basics like salt, pepper, and matches

guests weren’t allowed to bring friends up to your kitchen apartment for a meal

for room with a kitchenette been charged 3000 pessos for 10 days and then 1800 for the last 6 days

like that there were no general kitchen facilities and that rooms in the upper floor had either sporadic or no wifi

enough to get the most awesome type of room that didn't just have a balcony but it had a outdoor kitchen dining table lounging area all on this patio

guests would drink in the pool with loud conversation and music playing

incredible plant life, three different pools, a mariachi band at dinner, rooftop breakfast, the most comfortable beds, and architecture with a fascinating blend of historic and

sense of space, privacy. charming staff, wonderful breakfast. beautiful and peaceful.

if the pools were heated :)

delicious breakfast and the morning staff were super friendly and helpful.

view, restaurant and bar on site, location!!

all the team

plunge pool to cool off

the pool area is not big, but is enough, the pool was the perfect temperature and we had a wonderful

the small pool was heated if would have been perfect

from the pool views to the heavenly beds i cannot say enough about this new hotel

my bathroom sink was a bit clogged. they should really serve eggs with breakfast.

breakfast was basically nothing

we’d love a bar at the pool! and just more items at breakfast

lovely pool and breakfast area, good breakfast

thank you alba and brisa very taking great care of our studio,beautiful graden and complimentary breakfast

the cleaning service was excellent. the breakfast was good. and the staff was helpful and kind.

see the ocean from the room, however there is an even better view on the terrace above where breakfast is served

including kitchen/ cold ac/ great wifi/tv w, free youtube and on demand netflix

breakfast was simple but nice upstairs with a little view of the ocean complimented with fresh

free breakfast was just ok -- i should have sprung for a real breakfast or gone out.

restaurant & bar onsite a huge plus

excellent location, comfortable bed, and good breakfast included in rate.

good breakfast, liked our room, ocean view, staff very helpful

the pool and the restaurant!

was construction ongoing in the casino behind the hotel in the area directly below the patio

breakfast was good we ate there each morning

no swimming pool

a pool and room service

renovated rooftop pool and lounge area with a small breakfast and lunch service restaurant

there is not enough pool chairs, they should add at least 2 more

the hotel is extremely well situated, clean and the rooftop pool is amazing, i really recommend this hotel, it was a great quality for the price

rooftop pool and restaurant were nice

the location was perfect and we loved the breakfast server!

i arrived i was denied the early check in that i had requested

wifi was extremely spotty

nice swimming pool, great views on ocean side and is next to beach, all for really great price

lots of screening kids

if you like kids running around screaming and slamming doors it's wonderful

lovely place to stay, the pool area was great and the room was really big

the infinity pool and jacuzzi were great too

to sights, proximity to beach (basically right on top of it from roof deck/breakfast/pool), central jump off point to grocery (ley), malecon, shops and great restaurants

the pool is amazing. location of property is amazing.

rooftop hot tub and infinity pool

loved the roof top pool and hot tub

is superb right at the start of the south end of downtown puerto vallarta opposite the beach, el barracuda beach bar

extras like popsicle at checkin and chit for the poolside bar was a treat

breakfast freshly cooked to order

location, friendly helpful staff, pool

clean and comfortable room with nice balcony facing the beach and mini kitchen with fridge was a plus

wifi doesn't work in the room

i loved the pool, the great a/c, the staff, the cleanliness of all rooms, and was fortunate to snag a larger

little balcony with table and chairs, refrigerator, good wifi , comfortable bed, excellent ac, close to a bus stop for the

value for the price considering the small kitchen

it has balcony, full setup of refrigerator and kitchen

breakfast options were limited beyond mexican food - lunch offerings were the best meals of the day

room service is not included in all inclusive 5

attentive, friendly way of treating special needs kids

i didn’t like how many kids there were and the limited food options at the restaurants.

was very limited non pork breakfast options

the staff was really nice, especially paul, who took great care of us at the pool

only went to the breakfast restaurant and had room service, but the menu vs

the sauna and steam room and spa staff were amazing

spa treatments were excellent

wifi was 100%, full bars even on the beach

very much appreciated the early check in and late check out

very much appreciated the early check in and late check out

english in writing only 2 tv channels in english slimey slippery pool below subpar food no microwave in rooms coffee maker was broken part of shower didn't work

pool area was disgusting and extremely crowded, we couldn t stay at the hotel during the day

we reported it to the hotel immediately on monday when we came back from the pool in the afternoon

o) with lots of seating, one pool quieter than the other

room is quite spacious, amazing view, great pool service.

breakfast was average, location is good but the rest nasty

excellent breakfast. nice pool. nice restaurant. good meals.

a good place to stay i would recommend they give your dinner and lunch and breakfast and i like the

staff only thing good - no decent bar or lounge - no decent lounge cots -

the pools were sufficient

don’t begrudge kids having fun, but way too many of them and no security or enforcement of rules

many kids were grabbing food with bare hands instead of using utensils-needless to say we didn’t eat

pablo was our waiter for breakfast and lunch

the pool wasn’t picturesque, we enjoyed reading and relaxing on the terrace

pool is nice rooms are clean and hotel has lots of character

small rooftop pool with a nice patio with access to a communal fridge/microwave etc

love the area by the pool.

the pool area and terrace were lovely-- tons of places to sit in the sun or shade

we first arrived it had a timeshare feeling of trying to get you to go to a special breakfast and be part of their club

at the lobby bar eduardo, ivan, caesar, sergio and jesus took good care of us

room service on the app did not work.

ordering room service was easy breezy

i loved the fresh fruit at the breakfast buffet

very long line for breakfast buffet

very clean and spacious, preferred upgrades worth it, beautiful location, and lively pool area

it needs a bigger pool

breakfast buffet was great.

i was a little hesitant with it not being adults only, but the kids have their own pool and play area