the pool was amazing and the hotel is absolutely beautiful. would definitely stay here again!

spa was the best i ve been to, melissa was superb

phenomenal staff, comfortable and well appointed rooms, great parking

the pool area is fabulous for the kids

room was right by the elevator and it was loud and noisy from kids playing and people talking loud

pool was nice, warm and cooler pools, and gym was a nice benefit

there is an outside pool that was available for use which was good

clean and comfortable. plenty of parking. nice small gym.

it was noisy. maybe because we were the room right next to the pool area.

cleanliness!! amenities- gym, laundry, business center, location.

the indoor pool!

swimming pool had lots of dead gnats in it , and when i asked if there was a pool strainer , one of the guys

that the pool wasn’t open

pool hrs and tv remote

indoor pool - made the grands ecstatic. location and price

mini kitchen.

the only thing i didn't like was the parking . that's all

parking

liked the small kitchen

not enough handicap parking for building b

no food or bar available. construction in progress. a little pricy for what was received.

the room was clean ud83dudc4c morning staff and bar tender were great.

loved the lobby booth the bar and food and store. very pretty environment

the bar is small and quaint but again the service is wonderful

2 stays the hotel did not have any bar soap available

kids enjoyed the pool

yes! there were some kids cussing and diving in the pool, had no respect!!

complimentary breakfast, evening snacks and beverages were great

for a laundry room and fitness room

only thing that could have been better was breakfast in bed and my meeting was not at 10:00 but later

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

we had a group of kids wanting to swim and we’re told to get out

the pool closed 3 days before our trip the kids were sad.

the coin laundry was very accommodating

the kids really liked the decor

from the breakfast down to the swimming pool area

oh and breakfast was really good

no breakfast

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

breakfast was good

smelled so bad i sprinkled bak i ng soda on carpet myself and why when j add a day am i charged an additional $50 pet fee

breakfast was ok

fitness center and brkfst room were still closed from covid

i had to complain, the coffee, muffins and cereal bars breakfast is lacking, but still it is something to eat for breakfast

fitness room stuff was old and squeaky

the pool closing so early

care for the breakfast biscuits but the coffee, juice and everything else was good

breakfast and location

fitness center was locked and front desk couldn’t open room was disgusted- filthy and cabinets

the breakfast was ok. need better choices for kids.

although the breakfast attendant did a great job, breakfast would have been better had there been better with

i like that pets are allowed and with no additional charge

clean, lots of parking, nice staff

have stayed at this property before with my little dog and i was never charged a pet fee

the non pet fee

courteous staff, clean room, breakfast hours were accommodating and excellent parking. room

in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh fruit for breakfast, 10 minutes drive to

planet fitness is less than a mile away

location just beside the interstate and free breakfast

that i didn’t have time for the pool.

breakfast; only cold cereal and cold bagels - juice dispenser was broken, coffee wasn't very good

the fact that it was no breakfast and no one around to ask ? i was told from 6:30 until 9

breakfast was like a snack

bed was fine,came for breakfast around 8 didn't see anything to eat,and no one around.

breakfast was skimpy, just coffee,

understocked gym

roll out of bed & eat breakfast

tiffany at reception was amazing and managed to accommodate an early check in for

the cleanliness and hotel staff and hot breakfast is a plus

i hate the gym has been out of commission for like five years now.

no fitness center

also don’t expect much for the fitness room

glad my kids are grown and don't travel with me

i like the fact that this location was in perfect spot for where my 2 kids and i had to go

drugs being smoke outside, 1st room smelled like pot and i had kids with me

this is my favorite hotel staff, the bar, the pool

gym was also under construction

we couldn’t assess the gym or pool

the restaurant/bar was cool and the indoor heated pool was very convenient

i slept well and requested a late check out

loved the events in the evening especially if you just wanted a snack pool area was great and the

great breakfast, friendly workers, clean room, quiet rooms,

location off the highway laundry facilities and large room with everything you need

however the front desk took our cooler to their back kitchen and filled us up

breakfast was very good

clean rooms. kids loved the pool.

hotel breakfast buffet was good

gave the kids places to walk to and the moms could shop

it had good amenities like a pool and restaurant/bar, and it offered room service

great breakfast. paid extra for that. liked being connected to the mall

unfortunately, the breakfast staff missed their customer service mark this particular morning

the breakfast was pretty good as well

breakfast was great. a variety of choices.

breakfast had varied options

breakfast was only adequate

checked in at 12:00am with my two kids with me ( 2 years and 8), when i wanted to pay the price was different from the one i booked

expected a room with bed and mini fridge, but it had a couch and living area with a wet bar and very nice beds

bottom floor, near the pool, great staff, no next door people with a 1 and 2 year old they like being loud so we didn't

best breakfast ever at a hotel

breakfast was expected. ms. rosie was very friendly.

everything, from the room to the pool, it was great!

excellent location, sparkling rooms, bar area and breakfast area. super friendly staff.

breakfast buffet is remarkable. staff was very helpful.

front desk staff was excellent as well as bartender both night in the kitchen staff but that one lady who work saturday morning breakfast she was not like the rest of

had some noisy guests on my hall tha had their kids crying in the hall past 10pm and again at

i loved the comfort of the room, mini bar & absolutely loved the spa bath

it was an easy check in. the hotel was clean and the to go breakfast was perfect!

the most luxurious thing was the spa tub omg

spa bath was a tight fit for two tall humans but totally

breakfast could have been a little better

the pool liner is old and stained but the pool was clean and the space was super nice

kids had to sleep in bed with me

the towel bar fell out of the wall

kids would also knock loudly on doors

the staff were great and the hotel & pool were clean.

the bar staff exhibited friendly, professional service with great recommendations

bar staff said they didn t open until 5 but there were about 10 people lounging in the bar with

bar on the 2nd floor was great as well

location, indoor pool , very nice staff

the indoor pool was freezing which was a disappointment for my 8-year-old daughter

the bar was not open.

bar scene was cozy and nice

our kids could do while weighing her friends around the lobby, including the pool table and the games

breakfast was delicious

has a pool, room next to ice machine, ice machine was quit, daily fresh towels

early check in

i also enjoyed the free breakfast

i don't eat breakfast but they had the option

i had a view of the pool and courtyard

i liked the swimming pool and the shower

refrigerator, no microwave, no breakfast they advertised that they had breakfast and a swimming pool, the first room they put us in the handle kept falling off of the door

tvs didn't work , and wifi didn't work. the pool was dirty

the pool was the only good thing

drug deals in the parking lot roaches homeless people everywhere and would not refund my money when i told them i

music in parking lot

huge place, right in the center, spacious parking lot.

weekend i didn't have to pay for parking, i could jus walk across the street to see the parade

the water pressure in the shower was good, parking was great.

breakfast plan was a little confusing.

not much parking, no free breakfast

price while pool, etc were under construction.

breakfast was very good, but i had been used to having breakfast included in the price of the room

huge canvas bins of laundry in hallway enroute to room. no commplimentary breakfast

hot tub was under construction, and indoor pool does not mean heated

ts of movement - no

pool was cold as ice and room service was very very slow and bathroom was very old and

room service expensive and slow guests of the hotel were not

i never looked in the gym for water fountain and the pool was closed which was also disappointing

the pool was closed

location of pool on front of parking lot

no bar available-breakfast was a joke- serving fried eggs in styrofoam

he even brought fresh bedding for the pullout couch for our kids to our room

great pool, ideal area for exploring birmingham on foot and within walking distance to the beautiful

great price on room and large kitchen area to prevent eating out every night made our trip affordable enough to thoroughly enjoy

the breakfast was good

across the road from a bar with loud music late into the night

too cold in the pool for dec swim

this trip we really needed the laundry room. super asset during a long trip.

my kids were thrilled

we loved the patio/pool area and the openness of the facility. large rooms and bathroom

gym was good

was next door to an all-girls kids' sleepover; they were super loud all night and early that morning

loved the little kitchen in the suite.

there are many restrauants, bars, and shops located within walking distance and as close as next door

having a bar tender would be awesome

the breakfast was okay i grabbed muffins on my way out the door

loud music from the bar down the street and the fact that i had to walk around to the front of the building in the

the staff was amazing. the bar was wonderful and the breakfast was delicious

clean room, both bar and liquid shower supplies, quiet stay, clean

room service

kind front desk staff, great access to parking lot and city, room service

nice bar & restaurant

should have free wifi giving guests a private hotel password at checkin

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

the towel bar in the bathroom fell off the wall and was barely hanging

very convenient to uab hospital... snack bar and starbucks was handy ...clean

the snack bar was pretty well stocked, and reasonably priced

also, the bar stunk, literally like burnt plastic and cookies

there is a full kitchen and it is a nice place to stay

pool was temporarily closed due to damage

the out pool and cleaning manager was rude

room was fantastic and pool was definitely

if i’m being super picky an indoor pool would’ve been great

breakfast was good

breakfast confort location security

picked this hotel due to it having an indoor pool to give my kids something fun to do then find out when we get there it s not available for

staff friendly and breakfast was efficient.

gentleman running the front desk was amazing greeted my kids right away and got down to their level to have a conversation with them

no room service on the weekend

was great until i had some of my kids snacks and food come up missing after room service cleaned our room and didnt leave enough towels and no wash

dn't use it)

it was directly next to the fitness center which has had me up since 5am

patchy wifi and no bravo station on tv

hooking up to free wifi was challenging. i had to try about 7 times before

it was very clean and the breakfast was amazing!

the breakfast was also

the breakfast was wonderful as well

did not eat breakfast friendliness of staff

breakfast - but i like that there were fruits available

good position and good gym. good confort

gym was good, as was the restaurant

also i ordered room service from the restaurant tree times in two days and not only did they not bring it, no one

room service forgot half of our breakfast order

-gym you could use at any time -very nice room, shower, and bathroom combo -moonshine rooftop bar

the room service was

gym was efficient

bar was understaffed

everything, except the cold swimming pool

real dining options for kids

restaurant needs better service - host/hostess absent and bar service was slow

and event space, a beautiful and spacious deck, and gorgeous courtyard and pretty outdoor pool area

top bar view coffee shop coffee & breakfast sandwich ud83dudecc bed & ud83dudec1 bathtub ud83dudeb6

single person we interacted with - from the bellhops to the concierges to the bar and restaurant staff - treated us with truly above and beyond hospitality and went out of their

a boutique feel,rooftop bar was fun and an excellent burger at the restaurant bar.

they also have a restaurant and rooftop bar with live music; it was very convenient way to have fun without leaving the property

the employees were great and the roof top bar was very nice

was no wifi my entire visit, there was some kind of problem with the system

we had a gymnastics event at the bjcc and it was so close to the center and nice new restaurants at

great breakfast

nice little gym and breakfast included

lots of channels on the tv and good wifi

wish we had had an indoor pool

kids running uncontrollably thru the halls all night and at 3am in the morning

kitchen light switch was faulty and toilet ran all night, only one elevator which was incredibly

location and breakfasts.

full kitchen

that they were renovating. couldn t get a parking space.

breakfast was good both mornings

wifi was great no problems at all and very fast

plenty of seating in a beautiful garden in the back by the pool

pool and spa closed but for covid so not hotels fault

breakfast was awesome

very friendly staff; clean, comfortable, nice breakfast. i'd stay there again

the breakfast was great also

the breakfast was good

had an indoor pool

clean, great breakfast, and amazing front desk staff!

pool. breakfast

the breakfast was grea. staff was phenomenal and helpful with different spots to shop

didn't get a chance to swim in the pool

breakfast was good

the breakfast and the swimming pool

breakfast has a great selection. very, very clean. i will be back.

very clean and well kept hotel. good selection for breakfast too.

breakfast was wonderful and the lady who is over it was absolutely wonderful.

i had a place to park my semi truck. i love that it had dove product.

especially like the how the crew kept the kids from trying to destroy and break rules near the pool area

the only complaint during the stay was the noise from the pool area.

pool was closed because of covid. i understand. next time i hope to swim.

i liked it all. the indoor swimming pool. excersize room.

a lot of construction workers their, kids loud

the pool and pool area. thought it would be bigger.

decorated cute for the christmas holiday including a pop up hot chocolate bar called naughty or nice

nice bar

night room service was out of everything but ceaser salad and pimento cheese dip

pool area was lacking, 1st room smelled like animal urine

breakfast had several items to choose from

pool was a little small and the water was cold

breakfast was great and i loved the location

it had just opened, so it was brand new, and the breakfast was great.

the bathroom was super clean and the bed is super comfortable.the breakfast was a1.

breakfast was tasty…esp for complimentary

breakfast was awesome! i was not disappointed. everything was great.

rooms, pool, facility were so clean

the staff were exceptional, the room was great and breakfast was good.

didn’t have the opportunity to check out the pool

the breakfast the staff the room and location

the gym and laundry room were really nice and clean

really needs more parking options for larger vehicles.

cleanliness of hotel, free parking

parking lot was small

parking was good great viewing and surrounded by lots of restaurants and shopping malls gas

the parking lot was packed and i was in a big suv

free breakfast.

the breakfast was basic

are awesome comfortable and complimentary breakfast wonderful; staff gracious and helpful

the customer service, breakfast and room was great!

i like that they accommodate an early check in.

breakfast was great

the breakfast was one of the best i’ve had in any hotel and we travel a lot

its always clean.....breakfast is good....stay there at least once a year

warm breakfast. comfortable bed.

large shower outdoor swimming pool

breakfast and location was perfect, property was clean and felt safe.

breakfast was excellent

breakfast taste

pool/spa was closed

great hotel, very clean and huge room, nice breakfast and lovely indoor pool.

close to everything and great breakfast!

pool

stayed numerous times at hampton inn & suites birmingham-pelham - i-65 and always enjoyed the breakfast

overnight stop with a starbucks and restaurants within walking distance and the hotel had its own pool

breakfast i believe could be better; i understand the circumstances with covid; but this particular

couldn't find the pool!

the pool was open late and my kids loved swimming after being in the car for so long

they need switch breakfast up same thing

pool was clean & well kept

swimming pool was clean

extra comfortable beds in a great location exquisite breakfast

breakfast was great wish they included breakfast meat

they didn't have any breakfast meat nor milk for cereal

the breakfast was very limited especially for my wife who is gluten free.

great continental breakfast with fruit, muffins, waffles, coffee and juices

venue was literally right behind the building, so we could walk and not worry about driving and parking

the indoor pool was a nice treat for my daughter

indoor pool- it s a nice pool but very cold.

location,clean,pool,

great rooms & nice free breakfast.

breakfast would be my only complaint

i loved the pool, and the area of the hotel.

pool was open. nice room, comfy beds.

they had almond milk option on the breakfast

of covid we only received a bagged breakfast, but the fresh fruit was a plus

nothing really if i had to say anything it would be about parking.

there was no parking when we arrived

parking spaces was very limited and i have a disabled child and it was probably 6 handicap parking

lots of variety at breakfast. enjoyed it.

it would have been nice to ave a bigger pool but that wasn t our reason for a stay

hampton inn, exptremely pleased with my stay there, bed is comfortable, staff extremely friendly,breakfast tip

the pool was closed the entire stay i was there for maintenance

good parking

excellent customer service and daily breakfast selection was also great!

front desk provided bad wifi instructions & woman did not want to get out of seat so to look at my ipad

the staff was extremely courteous and the complementary breakfast was excellent

location was convenient; lovely staff ...nice breakfast

all was good,but i really love the waffles for breakfast!

clean, spacious, great wifi and plentiful breakfast!

the pool. a little dirty tho.

to wash laundry

there was a mini kitchen but no coffee pot.

parking , customer friendly , laundry mate..

i did not like that they weren’t any utensils to use in the kitchen area

the price and kitchenette

stopped on our way for the night, very enjoyable stay, my daughter especially loved the pool.

the kids loved the pool and the bed was so comfortable, especially after a 10-hour road trip

the patio area and furniture by the pool needed to be power washed

the pool was closed and looked dirty.

were there for an appointment for my 9 year old son and we choose a hotel with a swimming pool

new, friendly staff, great restaurant next door, convenient, good breakfast, good price for

gym was tiny with extremely limited options (free weights, 2 treadmills, 2 ellipticals)

the free popcorn for kids, the drink cards

the kids loved the pool, and my wife and i enjoyed the room

pool, kids loved swimming under the wall to the outside

pool was closes due to covid 19..but it was still a great stay

very clean nice pool and gym

pool and exercise room was closed due to epidemic, we couldn't fully enjoy our stay

rooms, pool , bar jus everything and i will be taken my team there to stay on next month for next

very clean nice pool and gym

indoor pool and hot tub are open 9am-9pm

usable spa / pool in winter!!!!! yay! breakfast had cinnamon rolls… delicious!

add bacon to breakfast.

late check out was a definite plus

key card working properly at the pool and the spa/bubbles for the hot tub/jacuzzi